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Montréal-Trudeau Airport Passenger Reviews and Traveller Reports
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Montréal-Trudeau Airport customer review : 23 April 2013 by R Gregson (Canada) |
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Rating : 7/10 |  |
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Recommended |  |
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Well, I agree that PET is not perfect but I have yet to find an airport that is (Zurich comes closest) but
having said that all the grumbles and grouches people have already posted here are just standard
international airport stuff. The airport is far better than it used to be and is anyway undergoing major
rebuilding which must have some effect. The lines are not bad so long as you do as suggested and don't try
to arrive at the last minute, much better in the immigration line than, for example, London Heathrow which is
a real nightmare.
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Montréal-Trudeau Airport customer review : 15 April 2013 by P Rubenstein (Canada) |
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Rating : 0/10 |  |
Queuing |  |
Cleanliness |  |
Facilities | |
Recommended |  |
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YUL is a third world airport characterized by some of the rudest personnel of any Canadian airport. The
security personnel are not reassuring to put it politely. It is not uncommon to see some of the security
personnel engaged deep in personal conversations with each other or on the telephone chattering away
instead of doing their jobs. It would be nice if the personnel were comprehensible in one of Canada's two
official languages. Gate personnel often have problems connecting the gates gangways to airplanes. Although
the terminals are not as spread out as other airports, it is a good thing as this is not an airport where one
wants to spend time. The availability of food service airside is rather limited and the quality is dismal.
Arriving late at night is a nightmare. Baggage can take up to an hour to arrive on one conveyor belt that is
shared by multiple flights. The result is that PAX can crowd around one belt, even though there are several
other belts available. The arrivals baggage area is not secure as in other airports so non Pax can easily
access the luggage belts (No security doors and no guard). The terminal, especially the domestic arrival area
is filthy. The parking lot is constantly under construction, dark and dirty. The worst part of a YUL is the taxi
service.
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Montréal-Trudeau Airport customer review : 2 April 2013 by L Pearl (USA) |
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Rating : 1/10 |  |
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Recommended | |
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Connected here from London (LHR) to a flight to Chicago. Almost a 2 hour layover, yet almost missed my
connections because of slow customs processing. Personnel are totally unhelpful, tell you planes will be
held, even when they aren't and have absolutely no interest in getting you to your flight. I think there were
500 people in line (two large international flights) and 2 customs clerks. They are inadequately staffed and
the few people in the customs lines can't be bothered with the trivial issue of your flight connections. Why
this interview is even needed with all the x-rays is beyond me? Do not connect within this airport under any
circumstances.
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Montréal-Trudeau Airport customer review : 2 April 2013 by M Jasper (USA) |
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Rating : 0/10 | |
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Cleanliness |  |
Facilities |  |
Recommended | |
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US Customs pre-clearance on connecting flights can be a big problem. We arrived with 2 hours to spare and
Global Entry cards and then spent the entire two hours in a line that rarely moves and arrives at a security
check with no signage to help speed up the process (remove shoes, no liquids, etc, etc, for the uninformed).
Occasionally an agent came through to take passengers with imminent departures to the front of the line, but
it was poorly managed. By the time they took us and a dozen others to the front, it was too late, we missed
our flights by ten minutes. Since it is not the airlines' fault, your overnight hotel stay will be at your own
expense, you have to retrieve your bags and you will have the pleasure of re-doing the entire pre-clearance
process the next morning. Needless to say, we will avoid coming through Montreal for international
connections to the US in the future. If I'm going to be stuck for two hours in a customs line, I'd prefer it to be
stateside, so at least I can catch a taxi home when it's all over.
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Montréal-Trudeau Airport customer review : 1 March 2013 by S Taylor (Canada) |
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Rating : 1/10 | |
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Facilities | |
Recommended | |
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Very disappointing experience at YUL. I will echo the comments below: security is both extremely rude and
inefficient. Simply because they wear a uniform doesn't entitle them to disrespect people the way they do. I
have never seem such behaviour elsewhere. They seem totally oblivious to an airport core mission: transport
passengers. Facilities are very limited - not what you would expect from an international airport. Basic
utilities like WiFi and cell phones don't even work well. Parking fees are outrageous, it's pure extortion.
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Montréal-Trudeau Airport customer review : 17 December 2012 by A Merton (Canada) |
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Rating : 5/10 |  |
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Recommended | |
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Every time I visit the business class lounge at this airport there are problems with the WiFi. The helpful
receptionist says this is the fault of the airport and that they are always complaining but nothing gets done.
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Montréal-Trudeau Airport customer review : 13 December 2012 by Alicia Richards (USA) |
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Rating : 0/10 | |
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Facilities | |
Recommended | |
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I have traveled throughout the world and have never been to an airport that makes you go trough security
twice! We missed a 2 hour connection both ways flying through. The rudest security I have encountered. My
husband asked a question about security and we were told to be quiet or not get on our flight! I was asked if
we had bags (which we were clearly holding) and I said yes. He said, quit trying to be smart. We will never
come through here again.
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Montréal-Trudeau Airport customer review : 2 October 2012 by Jill Lowe (USA) |
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Rating : 1/10 | |
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Recommended | |
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The stated policy of the airport management (as seen by large posted signs) is to allow entrance to security
only for passengers close to flight departure time. This means that if one gets to the airport in sufficient time
to clear security and perhaps enjoy the airport and relax, one finds (as happened to us this morning, trying to
wait for a flight to the US,) that one waits for well over an hour to enter security, because those passengers
arriving with less time for their flight are given priority. This is patently unfair. Airport personnel state that
they do not care if you make the flight and urged another passenger to stop complaining or he would be there
all day. Further, even though we have Global Entry cards, Montreal airport personnel would not permit entry
faster as is permitted for NEXUS card holders. In all other Canadian airports the Global Entry holder is treated
equally as NEXUS. Airport personnel say that the reason for long delays is because there are not sufficient US
immigration and customs personnel, however it seems that instead there is not sufficient security personnel.
Having arrived at the airport more than 2 hours before our flight, we made the flight running and just before
the aircraft doors closed. What a disappointment. We will not visit Montreal again as this airport is so poorly
managed.
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Montréal-Trudeau Airport customer review : 20 August 2012 by Alan Finch (UK) |
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Rating : 8/10 |  |
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Recommended | |
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Passed through here on way to Halifax, was apprehensive as only had two hours to clear immigration and
check in again and collect bags. Worked well, however eating facilities limited airside - otherwise ok.
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Montréal-Trudeau Airport customer review : 20 August 2012 by M Gerber (Germany) |
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Rating : 3/10 |  |
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Recommended | |
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The poorest airport service I have seen. When I travel I always book assistance because I have difficulties
with long distances. When I arrived nobody was at the aircraft to take me to the exit. When I tried to
address the staff that I needed help they were not even willing to listen and just shouted. Staff of the
assistance service did not feel responsible even though I am a registered handicapped and the wheelchair
icon was printed on my boarding pass. In future I will avoid Montreal.
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Montréal-Trudeau Airport customer review : 18 June 2012 by Lan Li (USA) |
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Rating : 2/10 |  |
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Recommended | |
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I had a terrible experience when i went through the Custom in the YUL airport to come back to US. The waiting line
was long, about 300 passengers were waiting but only 3 custom windows were open. A guy, who might be a guard to
maintain the line for lining up for the windows was extremely rude and vicious. When I asked him if there was
anything he could do for helping me get through the line faster since I only have less than 1 hour left before
departure, and line seemed extremely long and slow. He yelled at me and screamed "I don't care if you miss you
flight or not! That has nothing to do with me! If you don't come to the airport 3 hours earlier, that is your
problem!". I and many other passengers were stunned by his horrible behavior! Then he screamed at me again, saying
"if you say one more word, you will stay here forever!" All of the passengers in the line were completely stunned.
He has no right to treat passengers as such! How can an airport keep an employee who is so rude and vicious to the
passengers? We are not criminals - he was yelling and screaming as if he had the authority to determine the
passengers' fate.
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Montréal-Trudeau Airport customer review : 3 May 2012 by Bobby Giannakopoulos (Canada) |
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Rating : 8/10 | |
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Recommended | |
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This airport is getting better since all international flights were transferred from Mirabel airport. Waiting in
lines to pass security points and customs can be very long during rush hour. Walking distance are long, when
the flights leave from the last gates of the terminal, but there's a shuttle that passes frequently. A good
variety of stores after security points and many restaurants before security. This airport is well connected to
the city of Montreal with an Express bus and connected to the cities of Quebec and Ottawa by bus. In a few
years there will be a train station under the main terminal. Overall this airport is very good.
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Montréal-Trudeau Airport customer review : 17 April 2012 by E Bonfils (France) |
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Rating : 9/10 |  |
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Recommended | |
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Very Welcoming Airport. Staff helpful, and queuing time was relatively short! Flew on a busy week. Art pieces
from various artist exposed around the airport (when arriving and leaving). Terminals were clean and so were
the toilets (spotless) even though I had to walk quite a bit to find some. Overall, shops nearly everywhere
and heating was at correct temperature.
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Montréal-Trudeau Airport customer review : 17 January 2012 by S Brunette (Turkey) |
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Rating : 9/10 | |
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Recommended | |
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I fly back and forth between Turkey and Canada 3 times a year, and always use Montreal Trudeau. The
customs and immigration area is large, always lots of gates opened, and no different on my last trip just
before Christmas. I was through immigration and out with my bags in 40 minutes. I have always found lots of
immigration and customs officers, and the wait time is minimal. Leaving, the airport has greatly improved,
although the two security screening gates can get congested when a number of international flights are
departing in late afternoon/early evening. Best to get into line to leave enough time. Airside, the shops are
small, but offer enough choice. The big thing I like about the airport is free wifi, and great speeds, a nice
touch. All in all, a good airport to use.
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Montréal-Trudeau Airport customer review : 13 January 2012 by F Dellera (Italy) |
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Rating : 2/10 | |
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Recommended | |
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Security staff so rude that makes the TSA look like a theme park. Immigration a complete mess, waited in
queue for almost an hour before reaching the counter, where the staff were considerably more polite but still
asked more questions than any other country I've visited. In the year 2012 the most effective way of going
from the airport to downtown is a cramped bus. I will never set a foot in this place ever again.
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Montréal-Trudeau Airport customer review : 25 November 2011 by A Bernier (UAE) |
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Rating : 7/10 | |
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Recommended | |
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A lot could still be improved at Trudeau but, having to work with a 1960 built terminal, they have done a
great job in improving the experience. The 3 concourses and the aeroquay are pleasant and have a
reasonable choice of shops, food and drinks. The separate security checks for international, transborder (US)
and domestic flights divide the flow and makes for usually shorter queues. The international arrival hall and
access to baggage belts are user-friendly and the space is beautiful. Trudeau is a decent airport and overall,
going through, either upon departure or arrival, is an easy quick process. Airports have a duty to make it
easier for the traveler, but the traveler also has a duty to come prepared.
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Montréal-Trudeau Airport customer review : 15 October 2011 by I Pasea (Canada) |
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Rating : 1/10 | |
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I had connection, was in a rush, and at the customs (coming from France), I was questioned about the value of 100
dollars in gifts that I declared in the declaration form. There were some chocolates and gifts from my parents (I
was coming back), and I didn't know the exact value of the gifts because I didn't buy them myself. I considered the
value of all the gifts to be around 100$. In the end, after many questions asked by the custom officer, I offered
to open and show my carry on (I didn't have anything checked in). She finally let my pass. I didn't think 100
dollars is something worth so many questions. Anyway, I was late because my plane arrived late, and when going
through security to the connection, I ask the employee to help me pass ahead, but I was told to ask the people in
line myself. A lot of people were nice and let me pass, but somebody in the middle of the line didn't allow me. I
was able to catch the plane last minute. Do not rely in much help from the airport employees.
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Montréal-Trudeau Airport customer review : 4 October 2011 by J MacInnes (Canada)
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Customer Rating : 1/5 |
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Trudeau International is poorly laid out and confusing. If you're connecting to a domestic from an international
flight there are unnecessary layers of security that slow travellers to the point that missing a flight is a very real
possibility. The staff were not helpful and even at times a hindrance, requests for assistance were met with
condescending answers or contempt which made the professionalism of a minority stand out all the more by
comparison.
Montréal-Trudeau Airport customer review : 18 August 2011 by Stephen Salkeld (USA)
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Customer Rating : 4/5 |
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My overall impression of the security/baggage system is positive, a few more signs would be helpful to those not
familiar with the facility. I travel between Washington and Montreal at least once a year. However I do not
understand why passengers waiting to board are only allowed to enter the gate area minutes before flight time. At
a small door, an agent checks passports/IDs and boarding pass and passengers enter a smallish lounge. There is
only one other door, leading to the aircraft. When boarding is announced and the door to the aircraft opened,
another agent checks passports/IDs and boarding passes again before passengers proceed to the plane.
Montréal-Trudeau Airport customer review : 14 July 2011 by Mark Evans (UK)
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Customer Rating : 3/5 |
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A potentially nice airport, spoilt by various non-customer-friendly practices. Four European flights arrive almost
simultaneously in the afternoon, including an A380 from Paris, so Immigration, Baggage Reclaim, Customs
clearance and taxis all involve long, slow lines. Security on the departures side is a convoluted effort, with holding
pens, through which progress is slow. I doubt if security is in any way enhanced in reality.
Montréal-Trudeau Airport customer review : 15 September 2010 by John Richards (Finland)
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Customer Rating : 2/5 |
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We flew to London from this airport. No real information desk and no way to track down British
Airways check in. Not the fault of the airport but a bad start. Catering and shops are pretty
limited both sides of the security barriers and what there is very expensive. Main complaint
was that the supervisors of the area between pre security and the actual search area were
extremely rude and very aggressive. They were shouting at passengers to hurry up and move
faster, they were like storm troopers, I am still not sure if they were policemen or private
guards, whichever they were they were just a load of yobs. I will never fly through that
airport again. I was glad to see the immigration officers at Heathrow and that is really
saying something.
Montréal-Trudeau Airport customer review : 21 July 2010 by G South
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Customer Rating : 3/5 | |
Connecting from FRA-YUL to LAX. Anyone coming from International connecting to the US don't go
through Montreal. They have small holding area, and push everyone to a dead end, until all
bags have been screened. It takes a long time as there is no proper staffing - these are US
employees (pre-immigration in canada). Tight connections or impatient travelers stay away!
Don't buy duty free from international or on the plane, as connecting you have to go back
through security (saw a lady's perfume get thrown away in front of her).
Montréal-Trudeau Airport customer review : 7 April 2010 by D Sorel
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Customer Rating : 4/5 | |
Nice airport and it's getting better. Good choice of restaurants and shops. I had no problem
for check- in or pass security. Actually, it was pretty quick ! 15 minutes from check-in to my
boarding gate. On arrival from my international flight, everything went smooth except for a 30
minute wait to clear customs even when all custom booths were well staffed. Overall, I
recommend YUL without hesitation.
Montréal-Trudeau AIRPORT review : 20 March 2010 : by L Stone
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Customer Rating : 1/5 | |
International arrival, connecting to domestic AC flight, immigration a nightmare, holding
corral half full, two or three agents on duty, total mismanagement and incompetence. I will
never again connect thru Montreal.
Montréal-Trudeau AIRPORT review : 18 March 2010 : by M Brass
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Customer Rating : 2/5 | |
Nice looking but horrendous baggage claim/customs passenger flow and needs better mass transit
access. Had a domestic connection from YOW-YUL to USA: there is an "inside track" for
connecting flights to the USA, with baggage checked straight through - a very nice improvement
from a few years ago. Unfortunately, the passenger flow design for return connections from USA
to other Canadian airports (even if you're flying with the same airline) is stupid -
passengers have to deplane, collect their luggage (several large carousels) and then wait in
line with many other passengers regardless of connection flight or not, then re-check your
luggage and sprint to the other end of the airport and redo security with all the other pax
getting on for the first time. This critical design flaw could be fixed by creating a separate
track/floor for connecting passengers only, bypassing most of the lineups and baggage
transfers.
Montréal-Trudeau AIRPORT review : 10
August 2009 : by Nigel Hirst
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Customer Rating : 4/5 | |
Fast track, although supposedly available for business class, is very difficult to find and
almost impossible to access. On my last visit I asked the pre security attendant who was
getting very stressed where the fast track entrance was and he just motioned me to join the
main queue. Only my persistence elicited a wave to the empty roped off line besides the main
entrance - security officer at the end looked most surprised to see me, and I had to
repeatedly say "fast track" before he reluctantly removed the rope and let me through. What is
going on here? It spoils an otherwise hassle free departure.
Montréal-Trudeau AIRPORT review : 3
August 2009 : by N Dang
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Customer Rating : 2/5 | |
You can walk miles and miles without a toilet facility. They collect 25$ for "facility
improvement fee", how ironical. Nothing is improving. The departure is a little bit better but
still walking miles and miles. Food concessions choice and price are OK but duty free is
limited and overpriced. You can have better price at drugstore in town for perfume. Price of
bottle water are overpriced, they profit the new liquid regulations, but that happens
everywhere. Traffic around YUL Airport is chaotic and confusing. Airport authority need to
travel to some other airport in the world to do the improvement they promise for the "facility
improvement fee" they collect.
Montréal-Trudeau AIRPORT review : 14
April 2009 : by J Oliveira
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Customer Rating : 1/5 | |
As a world traveller and former Mirabel passenger, I can only say Trudeau airport is a hidden
conspiracy. Would have been much cheaper and convenient to get a high speed rail line from
Mirabel. Not only a financial pitfall, and logistical nightmare, it is also poorly designed
and surely a future sponge for more improvements and financial burdens to come in the near
future as air travel becomes part of daily life. Expansion will be a problem. It is
complicated to navigate, space very limited, parking a horror, and quite honestly a giant
accident waiting to happen. I rather fly to Toronto City Center island airport, or Halifax, or
Victoria than Trudeau. Overly complicated, not efficient, and probably the worst airport in
Canada and again an embarassment for a great city. Aeroports de Montreal needs a wake up call.
I am all for improvements and keeping people in the work force, but this was just a really bad
idea. I filled out many surveys regarding the proposed closure of Mirabel at the time and have
yet to see one statistic of what the passengers and users of the airports had to say. Last
flight into Trudeau, the carousel sign wasn't even working. Had to do all carousels to find my
bag. Want a nightmare after an 8 hour flight ? Fly into Trudeau.
Montréal-Trudeau AIRPORT review : 31
December 2008 : by E Giesbrecht
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Customer Rating : 3/5 | |
The improvements to technology that AC has made in terms of printing your own baggage tag & boarding
passes seemed great when I took my flight from YUL to YVR on Dec 20th - until all the passengers (I
would estimate a minimum of 200 people) who only had to drop off their already-tagged bags were made
to wait in line for over an hour, as there was only ONE employee at the counter checking in bags.
What I found interesting was that my return flight the following weekend from YVR to YUL required a
total of 5 minutes from printing the baggage tags and being on my way to security! I sincerely hope
the lack of planning and organization at YUL's AC counters were just a fluke for that day because
I'll be back there again tomorrow.
Montréal-Trudeau AIRPORT review : 12
August 2008 : by Nigel Hirst
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Customer Rating : 4/5 | |
Congratulations to both the airport authorities and AC for a hugely improved experience! I fly AC
864 to LHR two or three times a year and always dread the inevitable huge line up for security. From
bag drop off with Air Canada to entering the Maple Leaf lounge, about ten minutes! I hope this
wasn't a "one off", but there was absolutely no queue at security! Polite and friendly staff doing
a very thorough job too (LHR please note) No fast track needed here ,but in case it reverts to
normal ,why is there not one for international executive/first passengers? Airside shops and eating
outlets adequate, not sure about land side.
Montréal-Trudeau AIRPORT review : 16
July 2008 : by John Gill
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Customer Rating : 4/5 | |
Much improved and a real pleasure even during peak periods. With the new transborder facilities
being completed we can be proud of YUL.
Montréal-Trudeau AIRPORT review : 6 May 2008 : by K Spensley
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Customer Rating : 4/5 | |
Airport is much improved from several years ago. I am a surprised though, by how long it takes to
receive luggage. Even when you stand 15 minutes in line at customs, you still wait a long time for
your luggage to arrive.
Montréal-Trudeau Airport review by Bobby Giannakopoulos
15 April 2008 Customer Rating : 
The new international jetty at least is better than the old one. International arrival hall is good
but waiting at the customs is pretty much the same.
Montréal-Trudeau Airport review by M Cooper
31 January 2008 Customer Rating : 
International arrivals are a breeze here compared to an arrival in most Canadian cities I have
arrived in. Canada Customs is decent and polite, compared to arriving in Vancouver. The airport does
need to open the door for access to the international area a little earlier though, instead of
having passengers for Lufthansa, that are looking forward to going into the lounge and relax after
check-in, have to wait for a staff member to simply open the doors. Some domestic gates do need
improvement for sure, with nowhere near enough seating, and no decent outdoor lighting either.
Yes, I preferred Mirabel to PET - but for govt reasons, the people of Mtl voted to expand YUL and
close YMX sadly. It would have been far better to have built the high speed train line into Montreal
and also to Ottawa that they promised in the 70's when YMX was built.
Montréal-Trudeau Airport review by P Lapointe
27 January 2008 Customer Rating :
Cleaner than most. Montreal needs - particularly on the US departure side - two more open lines at
security after customs during peak hours, more & better shops/food in the common lounge area, and
one additional length of moving walkway at US arrival. Customs, on both sides of the fence, provide
erratic flow with unusual long delays at peak hours. Funnily, the American side is usually more
effective at peak hours. Canadian side is consistently slow. Rumour to confirm: Montreal is used as
a live training site for Canada Customs, based in Rigaud -- explaining the lack of efficiency at
peak hours.
Montréal-Trudeau Airport review by S Moore
21 January 2008 Customer Rating : 
I travel to YUL-Montreal once a month. Long queues for entering and exiting. Allow extra hours for
queues during morning or evening "rush hours". Because of bad traffic jams on the Montreal roadways,
it is difficult to egress from the airport from 15:00 to 18:00. To depart Montreal, be sure to leave
for the airport no later than lunchtime, because roadway traffic and airport queues will take
several hours in the afternoon. Poor concessions within secure area, with some limited choices for
food and a couple bars.
Montréal-Trudeau Airport review by Mike Lamb
17 January 2008 Customer Rating : 
Having used YUL for 34 years, my latest experience was a nightmare. 70 minutes to check-in at
business/first with only one agent handling all Air Canada European pax and 90 minutes in the
security line - we had only 15 minutes to relax in the lounge before boarding despite having arrived
3 hours prior to departure time. The queues stretched outside the doors and pandemonium reigned.
Never again.
Montréal-Trudeau Airport review by David MacMillan
23 November 2007 Customer Rating :
Much improved facility. Well run, clean and helpful assistants available. Decent shops and
services. Common carrier lounge clean and with helpful staff but limited choice of food, drinks and
reading material. Security quick and friendly. Much nicer than Toronto and on par with Vancouver.
Montréal-Trudeau Airport review by Kevin McDougald
26 October 2007 Customer Rating :
Recently traveled domestically to and from YUL for a week-long holiday in Quebec, and found it to be a
decent airport to use. I was able to get to and from downtown quickly using the L'Aerobus service, had
no trouble getting around inside the airport and experienced no long lineups (though it probably
helped that I was traveling mid-week). However, passengers departing from the "A" concourse should do
their pre-flight dining before going through security as the food and retail offerings go from
"average" beforehand to "limited" thereafter.
Montréal-Trudeau Airport review by Dominique Sorel
4 April 2007 Customer Rating : n/a
Being a Montréalais, I frequently use this airport and have to say that
Aéroports de Montréal did a fairly good job upgrading this airport. The
custom hall is impressive and one of the best improvement is the baggage
claim area. The new int'l departure area is friendlier than before and
my overall impression is that YUL is now a nice little airport to go
through. YUL can now offer easy connections concentrated in only one
terminal - I wait for the day this airport will have its own direct
railway link to downtown. In the meantime, passengers arriving in YUL
are just 5 min. away from Dorval train station where they still can
catch a train heading west to Ottawa or Toronto area.
Montréal-Trudeau Airport review by Renae Mecha
1 April 2007
I hate flying to this airport (now renamed Trudeau). It took exactly 2
hours to get through customs and baggage claim on a Monday evening.
This is truly inexcusable, and inexplicable. I was told by one of the
agents (who were simply standing around, not offering to help, or get
information) that there was only one person unloading the baggage from
our BA flight, and that this was quite normal. Does anyone else think
this may simply be a scam to get more parking money out of people?
Montréal-Trudeau Airport review by Iain Blair
21 June 2006
Montreal's Pierre-Elliot-Trudeau airport has improved a great deal over
the past few years, but it is still small and crowded, and feels like it
belongs in a city a third of the size of Montreal. What is more, the
rear section is absolutely claustrophic, with no natural light or
windows anywhere near the shops and food court, and the domestic baggage
retrieval area is an absolute disgrace - cramped, antiquated and totally
non-functional. There is nowhere in the airport either to relax or
watch planes take off. As a proud Montreal, I am always a bit
embarrassed to think that visitors will get their first impression of
the city from this airport.
Montréal-Trudeau Airport review by Pierre Fabre
6 January 2006
Not state of the art but on the whole a convenient airport, quite close
to downtown. I remember queuing for 3 hours once at this airport. A real
nightmare! But only Air France was to blame. That is the day when I
decided never to fly Air France again, although I'm French. If you have
an hour or so before boarding and want to do some shopping at reasonable
prices (not like those of the duty free) there is a shopping mall very
near the airport ( actually within walking distance) but as there are a
couple of highways to cross, you must take a local bus which takes 5
minutes or so. Ask for directions as I can't remember the bus line
number. When arriving, the airport bus is the cheapest way to reach
downtown; it takes about 25 minutes if there are no traffic jams. You'll
save even more by buying a return ticket. From the bus terminal you can
easily reach your hotel by subway or get a cab if you have too much
luggage to carry. The bus can actually drop you a some of the major
hotels which are on the way. Ask the driver. The drive back to the
airport is 15 minutes longer as the bus goes around town to several
hotels in the hope of collecting more passengers.
Montréal-Trudeau Airport review by Jeremy Weiss
11 October 2005
Transited Montréal-Trudeau 4 times last month on Air Canada domestic
flights. Very friendly staff at security and concessions. Efficient
security screening. Washrooms are small, dirty, and malodorous.
Mainline Air Canada section is cramped, with low and narrow corridors,
minimal natural light and insufficient seating. Only three concessions
in the pier including a bar, a restaurant, and a news stand. Landside
facilities are much better if you have the time to exit the secure area.
Jazz concourse is dated to the point of being comical and only includes
a small bar and a few vending machines. However, it is much brighter
and quieter. Overall impression of the airport is of a dark, dirty,
time warp to the 60's (much like it's namesake).
Montréal-Trudeau Airport review by Jose Oliveira
8 June 2005
Global tendency is to operate airports outside of major cities. Pinheads in Montreal are doing the
opposite. In my opinion PET (formerly Dorval) airport is not only an
embarrassment to Montreal but to the entire country !
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