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Customer Review scoring : Waterford Airport
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Waterford Airport review by B Holmes

14 March 2008   Customer Rating : 2 Star Rating

WAT-BHX. Car Park in airport a total mess, no spaces. Airport staff outside terminal smoking. Security staff friendly, however departures hall hot and stuffy. Little shop had a lot to offer and friendly staff. Will use Aer Arann again but not Waterford Airport. Five euro charge to depart a cattle mart.

Waterford Airport review by Patrick Jordan

31 July 2007   Customer Rating : 2 Star Rating

First time to use this Airport, and I have mixed feelings.The poor signage makes this a difficult airport to find on a first trip. However, it is a rare pleasure to be able to park mere yards from the terminal! Mind you, at 8Euro a day, it is far from cheap. Yet the automated pay machines do not accept 50Euro notes or Laser debit cards. Staff are very friendly, and the small size of the building is makes a pleasant change from most other airports. At present catering is limited to drinks and snacks. Beware of one outrageous thing: each passenger is required to pay a fee of 5Euro at check-in to fund the future development of the airport. Nowhere during the booking process is this mentioned. Furthermore, when other busineses plan expansions, there is no requirement for current customers to pay upfront. I would have thought that as with most business plans, additional facilities would be funded from the additional revenues received.

Waterford Airport review by J Hartley

12 October 2006   Customer Rating : n/a

A great, small, airport. Staff pleasant even down to the security staff which makes a pleasant change from the usual bored/rude staff in most airports. Free internet in departures and from landing to leaving teh front door only 10 mins. A bus to the city would be good.


Waterford Airport review by Brian Murphy

2 October 2006

What a lovely little airport. Check in staff very helpful. top security must say and very good information desk. Pity about the facilitiess and layout of the airport despite the levy charge. Fast punctual service and with a smile.

Waterford Airport review by James O'Brien

29 January 2006

There is only 2 check in desks in the whole airport. One small tea stand and thats about it. So if you want something more than a sausage roll. Very basic facilities at this airport no automated baggage belt only a roll along one. Pity there is not a bus service from Waterford city to it. A taxi costs 15 euro from the city to the airport. Aer Arran is the only airport using this airport due to the size of its runway.









 


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