Home Page

 


Verona Airport Passenger Reviews and Verona Airport Traveller Reports

  No Star Ranking applied

No Star Ranking Awarded

   
 

  Add your Verona Airport Review

  Verona Airport Ranking

 

 
Customer Review scoring : Verona Airport
4 out of 10  4 out of 10
10 reviews

 



PAGE

1
 






VERONA VILLAFRANCA AIRPORT AIRPORT customer review :  8 October 2013 by J Thornton    (UK)

Rating : 0/10

Queuing

Cleanliness

Facilities

Recommended

Dirty airport. Garbage bins overflowing. Toilets filthy. Duty free only if you fly out of the EU. Security is a joke. Immigration non existent. Baggage handling a bore. Ground transportation incompetent. General safety standards do not comply with EASA regulations. Catering staff sullen and indolent. Catering disgusting. In short - avoid.



VERONA VILLAFRANCA AIRPORT AIRPORT customer review :  2 August 2013 by L Hammond    (UK)

Rating : 0/10

Queuing

Cleanliness

Facilities

Recommended

Have the misfortune to have to use Verona airport to get from Newcastle UK to Lake Garda. It must be the worst airport I have ever visited. Been through 3 times this year and each time was awful. It is dirty, filthy toilets and smelly. Eating outlets are poor with the most sullen staff even when you are friendly to them and speak Italian. The coffee tasted disgusting. They must be very unhappy in their work. Wait times for luggage to come through are unbelievable even when it is quiet it can take an hour for the first cases to appear. This airport has no sense of pride. Queues at check in are very long, they just can't cope with more than two flights! Worst of all are the cattle buses - they call you to the gate then squeeze you into the shuttle leaving a packed bus in sweltering heat for 15 or more minutes before one of the many drivers just standing about deigns to drive it. We reckon its a game they play and laugh at the tourists. This is where you pick up all those holiday bugs you take home. Wake up Verona airport - in this day and age this is wholly unacceptable!



VERONA VILLAFRANCA AIRPORT AIRPORT customer review :  21 May 2012 by Giannicola Bonora    (Italy)

Rating : 7/10

Queuing

Cleanliness

Facilities

Recommended

Though Verona is my home town I rarely use this airport. The mission of this airport seems to live in the age of state-run airports and flagship carriers. Sadly that age has mysteriously disappeared a long time ago. Thus the airport is not friendly for weekend commuters and budget travellers, while trying to suit the needs of business travellers and charter flights. The check-in area is spacious and rationally planned. The choice of shops before security is sufficient. I'm travelling on a Sunday morning and the flow of passengers is scarce. Security looks very professionals and friendly enough, though procedures are strict. After security there is virtually nothing in the non Schengen area. Gates areas looks minimal but there's enough seating and two vending machines a coffee shop, a toilet and TV screens with no audio. Area doesn't look to be cleaned on a regular basis and looks small. Two 190 pax flight leaving at the same time may bring to chaos, apparently. Finally, this seems to be one of those airports where you are supposed to board a bus even if your plane is at twenty steps distance from the gate.



VERONA VILLAFRANCA AIRPORT AIRPORT customer review :  2 April 2012 by Barry Byrne    (Ireland)

Rating : 5/10

Queuing

Cleanliness

Facilities

Recommended

The space airside is very limited and prone to crowding. Modest shops and catering only. Rather more facilities groundside, including a small viewing terrace. There is a frequent bus to the city railway station, but buying a ticket for it is not easy. Try the car park payment office in the arrival hall. In Verona you must get your bus ticket before boarding. Check-in was prompt and as I travelled hand baggage. Security was rather slow. This airport seems to have a great deal of airlines but many flying limited schedules, and not always daily services.



VERONA VILLAFRANCA AIRPORT review : 25 September 2008 : by T Oliver

Customer Rating : 2/5

2 Star Rating

Verona airport is a nightmare, we had to wait 2 hours for our luggage on arrival and when the hard top cases eventually turned up they were smashed and we had to spend our week trying to get more cases to go home with. We took out insurance only to discover that after 50.00 excess on our insurance we probably will not get our money back.


VERONA VILLAFRANCA AIRPORT review : 27 June 2008 : by David Allen

Customer Rating : 2/5

2 Star Rating

Apart from the marked overcrowding in the check-in and departure areas noted by other reviewers, Verona airport is also noted for very slow delivery of luggage from incoming planes to the baggage reclaim areas. On a very recent trip, they also failed miserably to get all the luggage onto our outgoing flight in time for its scheduled departure. In consequence, we lost the departure slot and were delayed for a further hour and a quarter, all cooped up on the plane, before the flight was re- routed and able to get away. The return trip check-in contributed to this because only two desks were initially available for the passengers on our A300 and the queues extended outside the terminal building. This experience has certainly put us off flying via Verona again.


 

Verona Villafranca Airport by Kathy Batt

4 December 2007   Customer Rating : 2 Star Rating

Verona Airport cannot cope with the volume of people passing through it. Hundreds of passengers crammed into the airport when we travelled - gradually getting squeezed into smaller and smaller areas. Crammed like sardines in the departure lounge, felt sorry for ourselves but even sorrier for the poor staff having to cope with this on a daily basis. Peoples' tempers getting frayed. Won't fly via Verona until it's rebuilt and enlarged!

 

Verona Villafranca Airport by Kathleen McCourt

19 July 2005   Customer Rating : n/a

Verona airport is simply not equipped to carry the large number of summer tourist travellers. Delayed for 12 hours we ended up sitting on the floor. The departure lounge is a glass cage with insuffiicient seating and few toilets. The rest of the aiprort has little accomodation. Terminal B is a large shed, granted it has air conditioning, but no seating or facilities. Some check in desks are in the middle of the seating areas in terminal A. At times the security queue reached the entrance. Since Verona is the airport for so many summer and winter tourist destinations it is amazing that they treat their guests like this. I will not holiday in Italy again if I have to pass through Verona.

 

Verona Villafranca Airport by Peter Battrick

15 June 2005

This is the second time I have flown into and departed from Verona Airport. The arrival procedure is pretty straight forward and we have been out of the airport on our way to our holiday destination in no time at all. However, departures are another issue. On both occasions we have had to stand for a number of hours due to a lack of seating. The last time we took our elderly parents and once again we were not able to find a single seat. We estimated that we were standing for around 2 hours in the departure lounge which, obviously, are not able to take the number of people that aircraft can carry, particularly as the individual departure lounges are used for the boarding of two aircraft. This was a disappointment and I will no longer be taking a holiday if we have to depart from Verona airport.

 

Verona Airport by Hanna Furster

10 February 2003

I was surprise do not see any comment on this airport. Due to business reason I often fly from Munich to Verona. The Verona airport is basically a business airport and used on winter by many charter airlines that bring many north Italians to the warm islands of Maldives and to the Caribbean. The terminal is modern and clean with a good organization and nice shops and restaurants. The connections to the city are also very good.









 


PAGE

1
 


If you experience any problems submitting comments on the above link, please use our general   Feedback Page

 







top

back to top


Verona Airport Reviews Verona Airport Passenger Opinions Verona Airport standards


| Home | Airline Opinions | Legal Notice | Airline Ranking | Airport Ranking | Advertise | Passenger's Choice Awards | Site Map | Contact Us | Links |

1999-2012  Copyright Skytrax