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Koh Samui Airport Passenger Reviews and Koh Samui Airport Traveller Reports

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Customer Review scoring : Koh Samui Airport
9.2 out of 10  9.2 out of 10
25 reviews

 



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KOH SAMUI AIRPORT customer review :  13 September 2012 by Krittanai Ponpisit    (Thailand)

Rating : 10/10

Queuing

Cleanliness

Facilities

Recommended

It's not too big and also not to small it just fits as the regional hub which also include international flights to Hong Kong, Kula Lumpur and Singapore. First impression are those blissful buildings, I've to say that at first I was quite worried about the heat (because it's open-air) but when I arrived it wasn't that hot. Last but not least Samui airport also has a shopping area for last-minute items! I flew Bangkok Airways so lounges are available for everyone.



KOH SAMUI AIRPORT customer review :  25 June 2012 by D Brown    (UK)

Rating : 9/10

Queuing

Cleanliness

Facilities

Recommended

Compared to many small airports in Asia, USM is superb. Off loading of the aircraft is very quick and luggage appears rapidly. The only bottleneck is if you arrive internationally behind another international flight then immigration can take 45 minutes. There are many transport options once you have exited the terminal. Leaving the airport, the check-in area is clean and large and quite quick. You then have a 200m walk to the gate and security area, but this is down a main street that is filled with shops and eating places. I suggest you spend time here as there is very little at the gates. Once in the gate area there are free drinks and snacks, smoking area, toilets and the such like. Boarding is easy and efficient as the small trolley buses used to take you to the aircraft split the loading in to small groups. Overall, on the best airports around - but be aware - it's all out doors and so quite warm - there are fans and a/c units but stay in light clothing and change on the aircraft if you have to.



KOH SAMUI AIRPORT customer review :  14 February 2012 by C Wajsberg    (Israel)

Rating : 9/10

Queuing

Cleanliness

Facilities

Recommended

One the only airports in the world being stress free even if during peak tourist seasons lines can be somehow longer, we did not have to wait for more than a few minutes . Arrival and departure procedures are easy here and service is fast . After security checks, a lounge is available for all passengers with complimentary soft drinks coffee and cake, fruit and or some other nacks are usually also available. Plenty of sofas available.



KOH SAMUI AIRPORT customer review :  2 August 2012 by Johannes Nooitrust    (Holland)

Rating : 10/10

Queuing

Cleanliness

Facilities

Recommended

The most relaxed and client-friendly airport we (family with two daughters) have ever been! While waiting for our plane to BKK, the ground stewardess of Bangkok Airlines comes to you to check your boarding passes. Free buffet with soft drinks, coffee, tea, small bites etc for every-one. Good prices and perfectly clean - free - bathrooms.



KOH SAMUI AIRPORT customer review :  28 November 2011 by D Moore    (UK)

Rating : 5/10

Queuing

Cleanliness

Facilities

Recommended

After check-in there is an unavoidable open air walk of at least 200 metres to get from the check-in area to the departure lounges - too hot if it is not raining, potentially very wet if it is raining. The waiting areas (except for the business class lounge) are open air and therefore not air-conditioned - again, very hot and sticky. The transfers to the plane are in open sided buggy type vehicles. Finally, with no airbridges the walk from the buggy and up the steps to the plane can be dangerous on the slippery metal steps. At arrivals the walkway to the taxi pick-up area is at least covered so you might not get wet, but there, as others have reported, you will get ripped off by the local taxi mafia - best book a hotel pick up.



KOH SAMUI AIRPORT customer review : 22 February 2010 by Ian Hunter

Customer Rating : 5/5

5 Star Rating

This is a really pretty little airport. It is all open-air and appears to be constructed out of local materials such as palm tree trunks. You are taken from your plane to the terminal by means of an adapted golf cart, or tourist-train type vehicle. You then transit quickly out where you will find it hard not to pay an extortionate amount of money for your taxi ride. Barter with them - although they may be smiling and laughing these are hard-nosed rip-off merchants. On the way out of Samui you will encounter very pleasant waiting areas, a nice shopping street and a courtesy area where you can pick up free drinks and snacks, while listening to some chilled-out music while the Thai breeze gently cools your brow (and this is for economy class passengers!)


KOH SAMUI AIRPORT customer review : 11 September 2009 by Russell Marriott

Customer Rating : 5/5

5 Star Rating

More like a resort than an airport with its tropical gardens, thatch roofs, no walls etc. Only thing I don't like is the taxi rip-off to Chaweng, Lamai etc. A set price system would make it near perfect.


KOH SAMUI AIRPORT customer review : 8 September 2009 : by Toby Price

Customer Rating : 3/5

3 Star Rating

Beautiful airport the first time you use it but if you are a regular traveller to Samui it becomes just another airport with one or two problems. Firstly charging taxis a large amount of money to allow them to pick up from the airport and therefore the cost being passed onto us. 400bhat for a 5/10min taxi to Chaweng is crazy. Why not introduce meters. Secondly not allowing other airlines to use the BKK-USM route apart from Thai air who have been allowed only 2 flights. Bangkok Airways have a monopoly therefore keeping the flight price high.


KOH SAMUI AIRPORT review : 31 July 2009 : by Peter Bhm

Customer Rating : 5/5

5 Star Rating

Efficient organisation and wonderful environment. It looks more like an 5* holiday resort with botanical garden than an Airport. Transfer to the airplane by several small carts is well organised which provides fast and stressless entering of the plane.


KOH SAMUI AIRPORT review : 18 October 2008 : by Helen Bowles

Customer Rating : 4/5

4 Star Rating

Very stress free airport, probably the most stress free in the world ! It's such a pretty place for an airport. Our bags were on the belt within 10 mins of us landing and we were out of the airport and off to our hotel within 20 mins. On way back same stress free experience, the courtesy corner is a very nice touch too.


KOH SAMUI AIRPORT review : 15 July 2008 : by J Henson

Customer Rating : 5/5

5 Star Rating

Very picturesque as it is set in a tropical setting with the runway overlooked by a Buddhist temple. Arrivals - luggage arrived in a few minutes, out of the airport in 15 minutes after arrival. Just make sure that you barter the price for a taxi (as you would anywhere in Thailand) and remember that if the taxi driver offers to show you accomodation they are probably operating on a commission basis from one of the hotels. Return - check in very quick. You walk straight up to security. Walked through the new shopping street which is very nice (although by Thai standards very expensive). The terminal is barley recognisable as a "terminal". Like a huge group of beach huts linked by bridges over streams. Bangkok airways have large seating area, best lounge ever with huge seats and you walk up to gate. Not an airbridge in sight.


KOH SAMUI AIRPORT review : 6 May 2008 : by K Ward

Customer Rating : 5/5

5 Star Rating

A beautiful airport with very friendly personnel. Baggage took just a few minutes to arrive after we deplaned. When we left, we were transferring from Bangkok Airways to Lufthansa and they checked our baggage all the way thru. Cool juice drinks are offered (free) at the departure area as well as snacks.


 

Koh Samui Airport by A Marshall

27 January 2008  Customer Rating5 Star Rating

There are about 4 or 5 domestic terminals and a couple of international. But it's still very nice, open and different. They are building some up market shops around there and a "Boutique Hotel" so it's geared up for the money that's in Samui now! Bangkok Airways own the airport that meant only Bangkok Airways could land but now they have firefly from Penang and from Feb Thai Airways will be flying twice a day to Samui from Bangkok.

Koh Samui Airport by Lisa Dunlop

28 August 2007   Customer Rating5 Star Rating

It was a pleasure to arrive in Samui Airport - the most beautiful airport in the world and fascinating how simple it is in this Hi-Tech age. I do hope it keeps its tropical look and feel.

Koh Samui Airport by Lynne Brisco

5 May 2007   Customer Rating4 Star Rating

I agree with most comments - Koh Samui airport the most picturesque in the world. So quaint, been here many times. Relatively small but quite organised and the gardens are beautiful.

Koh Samui Airport by Christopher Hertzog

26 March 2007   Customer Rating : n/a

Samui Airport is indeed the quaintest , most picturesque, and most relaxed in the world. I hope it will not have to change too radically in the near future, catering as it will have to, with yet more flights. They start arriving at 5.55 am, as I know to my cost, staying just underneath the flightpath near Big Buddha! Very impressed with all the facilities on offer; even a free buffet service for all passengers in the thatched Terminal building, prior to the final informal call!

Koh Samui Airport by Ryan Chao

1 February 2007   Customer Rating : n/a

What a unique pleasant airport. I agree with the previous comment about the road in and out of the airport. The road is so small. The road can't handle more than two flight-load of in a same 30-minute time frame. Those two flights mean Boeing 717 or ATR 72 type of planes. When Bangkok Airways starts to fly A320 into this airport, this could bring chaos.

Koh Samui Airport by John Doe

8 February 2006

Lovely airport which blends perfectly with the tropical scenery. Basically its just a few wooden/grass roofs with a nice arrangement of canvas chairs and tables. Very relaxed atmosphere, transport from and to the plane is by small and nicely painted electric wagons. As far as security is concerned, it's fairly standard procedure. They do scan the baggage on entering the departure area, but that's all. Connection to/from the main road could need some improvement though.

Koh Samui Airport by Maree Morrison

24 November 2005

Have just returned from Koh Samui, what a lovely place. Our first impression of this beautiful island was the airport. Unbelievable. There are no walls, it is all open and so beautiful. We were so warmly welcomed, delivered to the main terminal by open transport vehicle and directed accordingly. The grounds are well maintained and it is a perfect start to your holiday.

Koh Samui Airport by Kevin Houston

9 October 2005

I can only concur with other reviews. What a truly wonderful airport. Even leaving was a joy (and that takes a lot for me to say returning to work). Open, light, not unnecessarily oversized - we were on our plane 5 min after check in, including the bus to the plane. Staff efficiency and pleasantness could not be faulted. I now wonder somewhat about security but interestingly didn't even think about it at the time (it just proves how pleasant the place is). Still great to know places like this still exist and I hope it doesn't have to change.

Koh Samui Airport by Derrick Edwards

6 September 2005

I have been using Koh Samui airport for the past four years and agree it is the most relaxed airport that I have seen anywhere. I even get there early to enjoy a last massage in the very relaxing Spa located behind the cafe, then enjoy drinking a fresh coconut! The potential stress of travelling and heat just disappears.


Koh Samui Airport by Josef Bauer

15 August 2005

What a wonderful airport - everything is open, no walls, no doors. Well, almost everything is open - see the terminal 2 duty free shop. Two very clean glass doors, inside two pretty Thai sellers, and air conditioning. After a few minutes on this airport you are used to walking around without any barriers - but when you want to go into the duty free shop something could happen just as it happened to my wife - she didn't notice the closed glass doors, walked forward and injured her nose and had a slight concussion!


Koh Samui Airport by Hkan Ingevald

8 June 2005

I totally agree about the beauty and romance of this very special a/p. I just wonder about the staff working here though, as almost every one is working outside (there are no actual buildings in this airport, just grass roofing shading the sun). How come they all look so cool and unbothered in 40 degrees celsius without air condition? And what happened to the security? Well, this is a tropical paradise and I have to say I'm glad there still are places like this in the world. If you ever get a chance, go to Samui, if for no other reason, just to experience the airport!


Koh Samui Airport by M Ritter

23 May 2005

This airport is a romantic garden restaurant where you can even take a ride in a sweet little train that takes you to a plane. Never seen anything like it. We arrived late in the evening so that these qualities occurred to us only on the back flight and we were delighted that we had (more or less by chance) come two hours early so that we could quite deeply enjoy this fairy garden airport which is not only the loveliest airport of the world but by far the most beautiful public place in Koh Samui.


Koh Samui Airport by Thomas Weber

15 April 2004

The airport of Ko Samui is the most beautiful of the world. Relatively small however with marvelously maintained gardens it surrounds, a romantic transport vehicle that brings one from the airplane to the terminal and nice helpful personnel. The new international terminal offers a perfect Service by the Check in and the visa formalities.









 


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