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Berlin Tegel Airport
7.4 out of 10  7.4 out of 10
46 reviews

 



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BERLIN TEGEL AIRPORT customer review :  7 September 2014 by A Cai    (Australia)

Rating : 3/10

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Recommended

Shabby, unimpressive. Lots of signs not easy to follow. Pretty expensive food. Check-in was not smooth.



BERLIN TEGEL AIRPORT customer review :  2 September 2014 by M Arnold    (UK)

Rating : 0/10

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Recommended

Check-in was quick and easy (with BA). The nightmare started as we walked away from the check-in desk. We didn't know where to go, the security was badly sign-posted and when we did find it, we were told to "go and wait outside". So we waited outside of the security area for a few minutes, until finally we were told that we could go through - when I say that we were 'told', I mean that a man waved his hand at us to go through, whilst still deep in conversation with his colleague. The first security man (quite miserable-looking) asked for our boarding passes, then as we were getting them out, he continued to shout "boarding passes" at us. He asked us "are there liquids in the bags" to which we replied "no". The bags were then thrown into the scanner and we walked through the metal detector. There was no one there to tell us when to go through, as four of them were having a conversation. We then waited for our bags to come out of the scanner. There was a man glancing at the screen of the scanner. He asked us (in German) "who's bag is this?" I sad that it was my bag. He then asked if there was a 'computer' in it - it had my iPad in it. So I was asked to take it out, which I did, happily. My sister's bag containing her iPad came through after mine, he asked her the same questions. He then shouted "you were asked to take the computers out" and pointed to his friend who then appeared and shouted at us. I do not appreciate being made to feel like this by people who are supposed to be in a position of trust and meant to keep people safe.



BERLIN TEGEL AIRPORT customer review :  19 June 2014 by Anthony Morr    (USA)

Rating : 1/10

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Recommended

Has to be one of the worst airports to fly out of. The airport is old, inefficient and has no redeeming qualities. I flew an international flight out of Berlin on Air Berlin from Tegel to Chicago. The passport control had a line almost an hour long with one guy checking people in. Once through passport control you go through the electronic screening and then get placed in a holding area which has no bathrooms, hardly any seats (probably half of what is needed) and no services. The airport also has not internet access for travelers except expensive paid internets through service providers. Its really a dismal place and an airport to be avoided if at all possible.



BERLIN TEGEL AIRPORT customer review :  28 April 2014 by S Hafeez    (UK)

Rating : 4/10

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Recommended

As small and efficient as it is, it still is a depressing little place. There's next to no food options after security. The duty free is an absolute joke. A city like Berlin, the capital of a country like Germany seriously needs a bigger airport. And don't even get me started on the lack of underground to/from the airport. The bus from my hotel was a good twenty minute walk, so I ended up getting a taxi. Not good!



BERLIN TEGEL AIRPORT customer review :  7 April 2014 by E Jensen    (USA)

Rating : 2/10

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Recommended

"A" terminal has been outgrown, and appears to be a bit of a relict. Security checkpoints are situated at each gate, which means that once you pass through the security queue, many of the typical airport amenities are no longer accessible. The common areas appear to be quite crowded, and the likelihood of finding a power outlet is very low if you need to charge a device. Seating is also competitive. Lounge access is critical for a comfortable stay, otherwise it would not be wise to arrive early. Walking times are very abbreviated, but that partly relates to the fact that the terminal is so small and space is cramped. Not a first rate experience for sure, and I would recommend minimizing your time here.



BERLIN TEGEL AIRPORT customer review :  13 January 2014 by D Frank    (Germany)

Rating : 8/10

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Recommended

TXL is my "home" Airport and therefore I know it very well. It is currently still the main airport for Berlin but comparatively small for the city's size. In short: Positives: TXL has separate "Security checks" for each "Airport Gate", as such waiting time at security is usually very short. All walking distances are very short (between gates, parking, public transport, lounge etc.). Negatives: Offers only few global connections outside Europe. Public transport is limited to buses, no direct connection with Berlin's extensive "train/underground" system.



BERLIN TEGEL AIRPORT customer review :  31 December 2013 by Philip Chappell    (UK)

Rating : 3/10

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Recommended

My bags arrived late. Normally not too much problem. However, TXL ground staff most unhelpful. Had to ask 3 people to get the full story. There is no obvious place to go with your baggage voucher. We were directed to lost and found and brushed off my a man who just told us to go away. Eventually we found the Globeground office (no signposts), two nice ladies took our details. We tracked our luggage to Berlin through KLM. With our bags at TXL it took over 6 hours for them to make the 20 min journey to our hotel. I travel a lot with work and haven't come across such an epic fail. Last voluntary visit to Berlin as we came to relax not to get stressed.



BERLIN TEGEL AIRPORT customer review :  10 December 2013 by F Wissmann    (Switzerland)

Rating : 4/10

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Recommended

Berlin Tegel airport is an architectural masterpiece and it's concept is fantastic (round design for short distances). Back in the 1970 and 1980 that worked. But then the number of passengers grew and grew... Until the airport became as overcrowded as it is today. The airport is near the city centre but it lacks a train-connection to it. The staff is friendly and it is doing it's best. But Berlin Tegel during rush hour is a nightmare. The whole place is overcrowded, space is limited, so are the number of restaurants, kiosks, shops, toilet facilities. I even had problems finding a place to sit down. Most parts of the airport including the immigration counters, the airline desks and the toilet facilities still look like they must have looked like in 1985 or so. I like Berlin Tegel airport because it is near the city centre and because it is an icon of airport architecture. But it is good that Berlin is getting a new airport. I will miss Tegel airport but I will not miss the experience.



BERLIN TEGEL AIRPORT customer review :  1 November 2013 by W Webb    (UAE)

Rating : 0/10

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Recommended

As a frequent traveler, I expect airport security personnel to be surly and poorly trained - that's a given. But the Securitas staff at D terminal exhibited a level of incompetence and indifference to their tasks that was not only disconcerting as a traveler, but terrifying as a member of the public. The staff didn't seem to know anything about security topics, equipment, or procedures, and even worse, didn't seem to care. It only got worse when some of the passengers were exhibiting more professional and orderly security-oriented behavior than the Securitas staff, pointing out bags that were unattended or dangerous material that wasn't handled properly.



BERLIN TEGEL AIRPORT customer review :  16 September 2013 by L Donald    (UK)

Rating : 3/10

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Recommended

Arrival at Tegel was fine. Our baggage arrived very quickly and the baggage hall was only a few yards from the exit. A taxi was immediately available and we were into the city in no time. Presumably what helped was that our flight had been delayed and we were the only flight coming in at that time at that time of night. Departure in the middle of the afternoon was rather different. Signage is not good and even getting into the terminal through the crowds of people outside waiting for public transport into town was not easy. Inside was worse. Just like a prefab shed with hundreds of people standing in queues or milling about. There was very little room for the number of people. After security there was not nearly enough seating for people waiting for flights. The heat was intense and facilities were totally inadequate. I suppose that nothing is being done at Tegel because of the future opening of the new airport, but the airport as it is would certainly make us think twice about using it again.



BERLIN TEGEL AIRPORT customer review :  5 September 2013 by Lawrence Salvoni    (Spain)

Rating : 0/10

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Recommended

As a seasoned traveller I feel I have to comment on Berlin's Tegel Airport. Friday 30th August 2013 was my first visit, sadly I have to go through there again next week but what a shambles! This has to be the worse designed airport in Western Europe, it resembles a series of porta-cabins linked by wooden stairs and walkways with ridiculously cramped corridors little in the way of seating, shops, toilets, lounges or comfort. Reading Air Berlin's literature one is under the impression that they keen to use Tegel as a hub and win customers! Well they may be providing a reasonable service but this airport will not assist in their objectives, it has to be the worse I have seen in some 20+ years of travelling. A regular visitor to the capitals of Europe, Middle East and South East Asia on a monthly basis with 70+ long hauls a year, Tegel is even worse than Paris CDG, now that's saying something!



BERLIN TEGEL AIRPORT customer review :  25 June 2013 by Piotr Wodkiewicz    (Germany)

Rating : 3/10

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Recommended

When departing from or arriving at Berlin Tegel Airport, it does not matter if you fly Air France or Air Berlin like a I frequently do, you always feel like you step into a third world country. The airport is small, overcrowded. The security personnel are rude and make crude jokes. The toilets are small and dirty. The duty free services are a joke. It is a shame that Germany's capital has such a disgrace of an airport system.



BERLIN TEGEL AIRPORT customer review :  12 March 2013 by H Oberbeckmann    (Germany)

Rating : 6/10

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Recommended

Airport is quite small and neat but the shopping possibilities are not got, Terminal A Duty Free shop when entered the security area is tiny.



BERLIN TEGEL AIRPORT customer review :  28 January 2013 by M Scott    (UK)

Rating : 4/10

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Recommended

A shambles of an airport, one entry point to security for my flight but shared with 2 other flights, and only one security line. Resulting chaos had airline pleading for an extra security check. Security check when I got to the line had Teutonic thoroughness as an excuse of incompetent slowness - a view shared by many fellow passengers. Apparently a new airport was to be ready last year but faults meant it has been knocked down and has to be rebuilt and won't be ready until 2015.



BERLIN TEGEL AIRPORT customer review :  10 January 2013 by R Forrester    (UK)

Rating : 1/10

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Recommended

This must be the most inefficient airport for international travel I have come across. Instead of having a centralised passport and security area, each Gate has its own security and passport area which are set up on landing and after check-in. The net result is that, after landing, there is a queue stretching back to the aircraft while immigration is carried out. That's bad enough, but on departure, our area was not set up until 1 hour 15 minutes before the departure time. As we had arrived in good time, we and other passengers were stuck on what little seating there was for 45 minutes until the security and passport area was set up. The lesson is - don't arrive earlier than 90 minutes before your departure time, because you will only have to wait.



BERLIN TEGEL AIRPORT customer review :  7 November 2012 by J Battersby    (South Africa)

Rating : 2/10

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Recommended

This has to be the most chaotic airport I have travelled to (and I do over ten international flights per year in Africa, USA and Europe). On arrival there is virtually no information on transport to the city and on leaving there is absolutely no signage as to where the various airlines fly from. I eventually found Air France in Terminal D. I then volunteered to go on standby and was allowed into the Air France lounge. Going through security took an absolute age and then the boarding gate area was chaos. Too many flights for the space. And virtually no toilets. I did not get on my original flight and was then sent back to the Air France desk, who where severely understaffed and completely unable to operate their computer system. I have now back at the lounge with no ticket while they try and figure out how to do something that should be obvious. In summary, the airport as a whole is chaotic and understaffed. The facilities are outdated and too few for the number of flights catered.



BERLIN TEGEL AIRPORT customer review :  1 November 2012 by L Mats    (Sweden)

Rating : 8/10

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Recommended

You have to judge it for what it is. A city airport, not an international hub. Can't really understand any complaining about different terminals. The airport is so small that the different gates have different terminals, ie Terminal A - gate 1-20 or so and up to terminal E. The farthest terminal, E is some 75 meters away from the first, A. From security to gate another 75m. No need for any additional trolleys etc. Small environment - small taxfree with the obvious perfumes and drinks, no more. Supposed to close in near future for some years now, but about to be expanded first!



BERLIN TEGEL AIRPORT customer review :  8 September 2012 by R Bonnici    (Malta)

Rating : 1/10

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Recommended

The check-in timings were disgustingly long, which took me in excess of 45min. Thankfully I had no close connection flight as I would have surely lost it. I could not make out what was holding the 2 operators from doing their job. When it was almost my turn they were happily chatting together with no concern and without informing the passengers on the hold up.



BERLIN TEGEL AIRPORT customer review :  18 July 2012 by R Maldoom    (Germany)

Rating : 10/10

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Recommended

An airport for people who want hassle free travel, not for shopaholics and those who think they have to buy things they don't need because they are in an airport. You can grab a sandwich or a coffee, a newspaper of travel item. No long electric walkways, very short distances. About ten meters from taxi to check in and same from check-in through security to waiting lounge. Easy access to city, always taxis, good fast bus services. Friendly relaxed staff. A great experience after the endless generic franchise retail outlets and long walks from entry to check in to security to boarding gate in the nightmare airports of Heathrow, Frankfurt et al.



BERLIN TEGEL AIRPORT customer review :  18 June 2012 by Victoria Goldman    (USA)

Rating : 3/10

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Recommended

I can see that Tegel would be a great airport at which to arrive, as all of the distances are really short, and the gates are quite near the exits. However, I must say, it's probably the worst airport I've been to when it comes to departing. I arrived at 9:30am to check-in; probably fifty people were waiting in line to check in - but apparently the check-in for Air Berlin doesn't open until 1000? I wanted to sit and read while waiting for my flight, but learned that security for my gate wasn't supposed to open till 11:00AM - actually, employees arrived at 1100 to get ready; it didn't actually open till 1120. So I had about two hours before going through security and could find neither a place to sit down, nor good food options. Once I made it passed security, I encountered a relatively tiny, somewhat dirty waiting area, and a tiny little food stand. At most airports you have many food/drink options beyond security; this is not the case at Tegel. I guess my review doesn't matter much, as this airport will be closing within the year.



BERLIN TEGEL AIRPORT customer review :  6 September 2011 by X Codina   (Spain)

Customer Rating :  2/5

2 Star Rating   

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TXL-BCN. Tegel is simply a different concept of airport for a big city, something that throughout my experience of flying I had never seen. I carried out two flights. On one flight I departed from terminal D and the other from Terminal A. The distances between gate and terminal are almost inexistent. You get off the taxi and the Boarding gate is about 20 or 30 meters from the entrance. In Terminal A, instead of having a general metal and X-ray machine for, each gate has its own security control. Queues for check-in were in my case extreme in Terminal A, I was standing for 1.5 hrs waiting. After check-in, each counter has its own way in to the boarding gate. Once you get in, forget about finding plenty of shops and restaurants, perhaps just one duty free shop in a tiny waiting room. Toilets are not really dirty but they could look cleaner or more modern. In my opinion Tegel is an airport that is nowadays outdated. The new airport Berlin-Brandenburg opening in 2012 is going to provide Berlin with a real international and hi-quality airport.


BERLIN TEGEL AIRPORT customer review :  8 September 2010 by Paul Van Alsten   (France)

Customer Rating :  3/5

3 Star Rating   

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CDG-TXL. Airport simply convenient but not fantastic. Main advantage is the very short distance between aircraft and airport exit. Regular and convenient bus connections to various downtown locations - TXL line serves Berlin central station and Alexanderplatz, while X9 line runs to Zoologischer Garten railway station. Using the self-service ticket machines outside the terminal is the quickest option, as information booth is usually overcrowded. Check-in efficient and hassle-free. Security staff friendly but a bit too relaxed. On the downside boarding areas are rather cramped - do not go airside too early. All signs within the terminal should be clearer, in particular regarding public transportation.


BERLIN TEGEL AIRPORT customer review :  27 July 2010 by N Werner   (Switzerland)

Customer Rating :  4/5

4 Star Rating   

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It is a very small but efficient airport if you can use Terminal A. The distances are very short between the plane and the exit and everything is on one floor. For European flights you can arrive around 30 min before departure and still have ample time left as everything is so close. Staff encountered was friendly and competent. Transportation with the taxi is good and rather cheap for Europe. However there is not much to do at the airport as it is so small, so do not bother coming to early. Also there are not many washrooms and the ones available are very small. Still it's a good airport to travel through.


BERLIN TEGEL AIRPORT customer review :  27 July 2010 by D Lee   (Singapore)

Customer Rating :  5/5

5 Star Rating   

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Good well planned Airport. Bus from plane to immigration, then immigration checks, and after that, bags waiting for collection on the belt. Clearer signs to direct people to public transport are welcome, but overall Tegel is very good.


BERLIN TEGEL AIRPORT customer review :  31 March 2010 by J Moff   (Germany)

Customer Rating :  5/5

5 Star Rating   

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Tegel was built to be an airport of short distances - so at least at Terminal A (which is the only one I know) the walking distance from the plane to the taxi is 30 meters - including passport control, baggage claim and customs. The same is for departure: The security is right next to the check-in, and after passing it you face the gate. However, there is no space. The queues in front of the check-in can be a real obstacle if you need to get past them. Furthermore, after the security check, you arrive at a small waiting area for only two gates - small means there are enough seats, but at best only one small shop selling drinks. So if you are early at check-in and fancy a coffee, it is better to first visit the coffee shops in the main hall rather then going directly through security. One big plus is the public transportation: Even at late evening every ten minutes a bus is leaving to the city, and the ride takes only 15-20 minutes - with the ticket costing not more than about 2 euro. If you are departing from Tegel for the first time, you should mind that the system might be a bit uncommon to you (every gates has its own check-in, security, and waiting area), so be there in time. But as soon as you know it, you can make use of it, leaving the hotel only 60 minutes before take-off.


BERLIN TEGEL AIRPORT customer review :  18 February 2010 by Linda Lehnert   (Mexico)

Customer Rating :  5/5

5 Star Rating   

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This is a small airport and is easy to use because of that. Parking is a nightmare; the underground parking near the main terminal is better than the other parking which involves long walks to the terminal. Overall, it's a nice airport and is more convenient than Schoenefeld.


BERLIN TEGEL AIRPORT customer review : 30 January 2010 : by S Erich

Customer Rating : 3/5

3 Star Rating

TXL (main terminal) was designed as an O&D airport to allow for fast boarding and leaving. So distance between the road and the aircraft is roughly 25 meters with the check-in counter and gate-security-control just inbetween. I believe there is no other airport in the world offering such a short walk from car to aircraft. The one terminal ring (of 2 planned) was designed to handle no more than 6.5M passengers and now copes with over 10M passengers. The cramped airport has undergone considerable refurbishment so now you walk down stairs to board via bus at many gates. Shops and tiny food outlets were added while closing the two large bars in the ring taking space away and adding flows of walking passengers to the terminal with the plaza now being in the main hall. Long walking from there if you fly from gate 7 or 8. Car access to the airport is a disaster since there are two highways and a major street offloading traffic to just a two lane road passing a tiny bridge. Dont try to read the departure-board alongside the road - you wont succeed. So better know where your gate is before getting there or get off the car at the main hall which lengthens your walking-distance to the gate though. Make sure that you know if you fly from the old terminal or the C-"terminal" - a hastily constructed oversized hut largely for Air Berlin. No boarding bridges there and it has the atmosphere of an industrial storage. You have to get outdoors to get from terminal A to C or to the "B pier". Tegel was a great idea but was never expanded accordingly so passengers there are cramped like hell at peak times there or when there are major weather-delays. In the end one positive remark: While the underground-train station in TXL was never connected to the Berlin underground-train system there is good connection via bus to the city centers east (TXL bus) and west (X9 bus plus 109)as well as to train stations of U-Bahn (lines 6 and 7 via bus 108 and 109) and S-Bahn (S45 - 47 high frequency "ring-trains") as well as some regional trains at Jungfernheide-station (X9 and 109 bus). A sharp and positive contrast to SXF which should better only be accessed by car or expansive taxi!


BERLIN TEGEL AIRPORT customer review : 20 November 2009 by S Muransky

Customer Rating : 4/5

4 Star Rating

It depends on what you expect from Tegel. I used Terminal C and it's OK. It's not the nicest airport in the world, but easy to use. After arrival I was in front of terminal less than minute after leaving aircraft (no checked baggage). There is Relay (press) and some coffee in check-in hall where you came from baggage claim. Departure is also OK. If you love shopping before departure, it won't be the best airport for you (there is one common duty free, souvenirs, Relay and coffee), but otherwise it's good. Check-in fast, security fast, gates OK. Just standard airport. Don't expect fantastic experience, but neither terrible airport.


BERLIN TEGEL AIRPORT customer review : 14 June 2009 : by B Walberer

Customer Rating : 3/5

3 Star Rating

TXL airport appears to be quite old and was overall very crowded. There is a decent selection of shops and eating places. It is hard to walk around due to long lines at some checkin counters. Overall, a neutral experience - not bad by any means but certainly not a top airport either.


BERLIN TEGEL AIRPORT customer review : 26 May 2009 : by Malcolm Johnston

Customer Rating : 4/5

4 Star Rating

A very efficient airport arrived there from London-Heathrow after a 22 hour flight from Australia and was out of the terminal within 15 minutes. Slightly depressing architecture and terminal but it does the job.


BERLIN TEGEL AIRPORT customer review : 31 October 2008 : by J Ludewig

Customer Rating : 4/5

4 Star Rating

Overall a convenient airport, short distances, easy baggage claim at the gate. Only minus was that they did not deliver our kid's stroller at the gate but only thru the baggage claim - which is common policy at TXL as I was told after complaining. It also arrived damaged. Still ok airport - when travelling w/o strollers.


BERLIN TEGEL AIRPORT customer review : 30 October 2008 : by Yevheniy Kahanovych

Customer Rating : 3/5

3 Star Rating

Good and swift on arrival, however it is just bad to depart from. Very slow check in with no line management. Very crowded when more than two flights are checked in at the same desk area. Air Berlin terminal is a joke. The good points are terraces with cafes, food options inside the building, location within the city. Bad points are gate areas, slow check in and boarding. Not very inspiring, but it works.


BERLIN TEGEL AIRPORT customer review : 17 July 2008 : by V Dvoyris

Customer Rating : 4/5

4 Star Rating

TLV-TXL-TLV. Swift inbound processing, took about 15 minutes, including the fact that our plane was in the middle of the field, and we used the airside bus. Got inside the terminal, the passport control was right pass the door, and the baggage belt was right behind there. The outbound process was strangely quick. There was no personal questioning (very unusual for a flight to Tel-Aviv), the check-in desks were vacant, and the security screening was swift. Only problem was that we had to spend 2 hours in the airport doing nothing in a small terminal, without even a proper duty-free shop or a wireless connection.


BERLIN TEGEL AIRPORT customer review : 5 July 2008 : by Janne Petersson

Customer Rating : 2/5

2 Star Rating

Remove the check-in machines and some of the advertisements and you have your typical 1980's West German Airport. Beware of the strange layout and be sure you have enough time to find your gate after check-in, but don't go through security too early - the gate area can easily get crowded. Also, don't expect to be amazed by the duty free shops. Tegel Airport is great when you arrive but strange and complicated when you depart. I would actually prefer using Schoenefeld Airport again next time (I know Schoenefeld is "the less fancier option" in Berlin but that doesn't matter to me)


BERLIN TEGEL AIRPORT customer review : 28 April 2008 : by J Scott

Customer Rating : 4/5

4 Star Rating

Arrived in Tegel Friday evening at 22:30 and left the following Tuesday at around 16:00 from and to Barcelona. Arriving we had learned from a previous disastrous experience when we raced off the plane and straight through the narrow reception area which incorporates an individual belt receiving bags from your flight only. On that previous occasion we were stranded inside the main terminal area and it took an awful lot of time indeed to sort out the mistake and reclaim our "abandoned" luggage in a distant corner. This time we made no mistake, though it strikes me that this unique element of the Tegel experience does require greater explanation from the airlines on the plane before arrival.The close location of the bus station with respect to the terminal coupled with the outstanding Berlin public transport system which allows routes and times to be discovered in minute detail i.e. down to the nearest specific bus-stop on the net before arriving meant that the trip to our hotel was well nigh effortless even at such a late hour. Naturally the trip back to the airport on public transport was equally impressive but on arrival there things were marginally less impressive; though only marginally. The Air Berlin flight was leaving from terminal C which is a fairly short walk away from the main terminal. C is located on the same level as the runway whereas the main historic terminal is located some 20m higher, but there is an excellent capacious lift available. Terminal C is designed on the shed principle aka as the cornflakes box principle viz a cuboid box with the pavement at the front, the planes at the back and with check in taking place towards the front. The longest edge of the box is parallel to the runway. One half of the front of the box is taken up with a single large bookstall type business and a single cafeteria style business with standard European airport rip-off prices for drinks. The only seating space before passing through the security screening is at the cafeteria. In other words there is no ordinary seating for waiting whatsoever here. However the piece-de-resistence is the queue for security. All 8 machines are in the same corner and no thought whatsoever has been given to controlling the access to these machines. Anyone wishing to avail themselves of machine 8 at the end of the hall must actually break through lines 1-7 to get there. Just as anyone wanting access to machine 7 must break through lines 2-6. And so on, if not quite ad infinitum. Unbelievable in a facility opened in the last 12 months in the European city with the most extensively, inexpensively impressive public transport network I have yet seen. Once through the "Tax-free shopping mall" (sic), which provides the only route available to get to the plane, the next part of the box is at least spacious and does have a fairly good supply of seating beside the gates leading straight out onto the runway with the planes parked within 10m of the terminal. On a quiet Tuesday afternoon in April with the sun shining, none of these negative elements caused any serious problems but at a busy time on a wet or snowy winter day I am sure the experience would be much less pleasant.


Berlin Tegel Airport review by Tony McLaughlin

21 February 2008   Customer Rating : 4 Star Rating

I was amazed after arrival at Tegel Terminal A - not 20 minutes after stepping on to the air bridge, I was in my taxi in to Berlin. On stepping off the bridge, you are at passport control, and straight away at the belt for your flight, then straight away at customs, then out the door. Marvellous. I could see potential problems when checking in, but personally did not encounter any.

Berlin Tegel Airport review by K Pearson

12 December 2007   Customer Rating : 2 Star Rating

Berlin Tegel is really past its sell by date. At the booking-in desks there are usually long queues with little or no supervision and, to make matters worse, some of the queues tend to merge with other queues. On 7th December 2007 we waited for 1 hour and 20 minutes just to book in for our flight to Amsterdam. There was a further 20 minute wait to pass through the gate security. The departure lounges have little or no facilities so people tend to delay arriving at the gate until the last minute and this probably helps to create the long queues. This also impacts on the small shopping area where to obtain a coffee you invariably have to stand as all the seating is occupied.

Berlin Tegel Airport review by David Allan

13 July 2007   Customer Rating : 4 Star Rating

Used the new Terminal C recently, for Air Berlin flights to/from Vienna. Spanking new and spotlessly clean with few (although adequate) amenities. Efficient and smooth departure and arrival procedures.

Berlin Tegel Airport review by S McEewan

19 January 2007   Customer Rating : n/a

First time to Tegel, very busy, restaurants full, shops very busy, very little seating which is a problem in most airports - thought we had a good idea to go into departure lounge thinking it would be like other airports we have used, cafes etc on the other side. What a shock we got - the only thing available was a coke machine - at least there where seats.

Berlin Tegel Airport review by Matthew Kenney
19 January 2007

What a charming little airport. I had the pleasure of passing through her recently, and found it to be one of my favorite airports in Europe (too bad nobody flies into TXL from BOS). not so long immigration lines with friendly staff. typical german experience while waiting for my bag, quick and efficient.

Berlin Tegel Airport review by Alexander Montgomery
5 July 2006

For the occasional traveler, TXL may be too small, with a too little restaurants and shopping but for the frequent flyer, it's a real gem and my favorite airport. The fact that check-in, passport control, security, tax-free shop and waiting lounge are all encapsulated together in their own units is ingenious. Arriving 15 minutes before the gate opens gives you plenty of time to reach your flight on time. Also, the cab ride from a Ku'Damm hotel is only 15 minutes or so (outside of rush hour of course) and is under 20 Euros. Security is a bit strange sometimes, e.g. they only let me take one throw-away lighter on board (I had three with me). What's that all about?

Berlin Tegel Airport review by Richard Walsh
10 June 2006

Coming back home through Tegel to London last Friday morning we were appalled by the lack of awareness and consideration for the problems of the disabled/handicapped traveller . We also found the lack of comfort and facilities once we had been through departure gates and security very disappointing. Specifically, disabled people who turn up on time for a two hour check-in really do not appreciate having to stand for nearly an hour before being able to check in with no opportunity available to sit down. Even once we had checked in, we were unable to go directly to the departure lounge because another flight had to be cleared out first. Then ,when we got to the departure lounge we were disconcerted to find that there was no direct access to airline lounges ( we were travelling business class) where we could have relaxed. In short, we found these facilities would have been fine for a short- haul local airport but quite inadequate for a major international destination.

Berlin Tegel Airport review by Michael Brosch
29 May 2006

I use Berlin Tegel at least once a week and consider it the most convenient and best airport I have been to. Many mornings I leave my home in central Berlin less than an hour before departure, park my car right under the gate and within minutes I have received my boarding pass, either from an e-kiosk or from the mostly considerate and friendly check-in staffers. I often have even time to pick-up a newspaper and drink a quick fruit juice in the lounge. The highly efficient security check at each and every gate is another big advantage compared to other airports and it is better than the the ones in Munich or Frankfurt. Berlin Tegel makes travelling very easy and stress free and as much as I am looking forward to the new Berlin-Brandenburg Airport, set to open in 2011, I will miss the convenience of our current airport.






 

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