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Astana Airport Passenger Reviews and Astana Airport Traveller Reports

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Customer Review scoring : Astana Airport
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3 reviews




Astana Airport customer review :  1 August 2013 by Alibek Taizhanov    (Kazakhstan)

Rating : 10/10





Astana airport is small, but very good. The staff is ok. The wifi connection works pretty well, queuing times are very short. There is only a few shops in the airport, but that seems to be enough for it. The exterior and interior design is very good.

Astana Airport customer review :  6 September 2011 by M Foote   (Russia)

Customer Rating :  4/5

4 Star Rating   






This airport has excellent free wifi but lacks any decent shops or restaurants. I stayed in the airport for 5 hrs whilst waiting for a connecting flight. The check-in agent wouldn't check my bag through, so I was stuck at the airport. The best area for wifi is on the 2nd floor. There are power-points behind the bench seats for charging your laptop. Airside, there are small shops and a cafe/bar at the very end of the departure lounge where the wifi doesn't work. As a capital city airport, it is lacking in many of the things one would expect. Without the wifi it would be very hard to pass the time waiting for connecting flights.

Astana Airport review by Jack Sheldon

2 November 2006   Customer Rating : n/a

Small ultramodern terminal. Check-in was fairly efficient except for flatheads who queue-jumped. In the end I had to spread my elbows to get attention. Business-class desk not manned. Unable to check-in bags or myself to connecting flights (even on the same airline). There’s not a great deal to do in the airport whilst waiting for flights. Once airside, all there is is a small bar. In theory the terminal is non- smoking, though there is a separate smoking room, but the whole terminal smelt of smoke most of the time I was there.




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