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Tijuana Int'l Airport Passenger Reviews and Tijuana Int'l Airport Traveller Reports

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Customer Review scoring : Tijuana International Airport
8.6 out of 10  8.6 out of 10
4 reviews

 



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Tijuana International Airport customer review :  15 November 2012 by H Jarvi    (USA)

Rating : 9/10

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Recommended

The airport is mostly new after months of renovation and expansion. As usual now, both domestic and intl passengers undergo passport control and customs, either departing or arriving. Make sure, when departing, to get your tourist permit and your passport stamped. Immigration personnel were friendly, but the lady at Customs wasn't. I usually get immigration cleared at the land border point when coming from San Diego, but the office at the border closes at night, TIJ Immigration is 24/7, so no worries for late night/early morning flight. Check-in is a bit messy - though not slow - with Volaris, the largest tenant, but otherwise smooth with other carriers. If you fly Aeromexico, well, let's say I've enjoyed better lounges than theirs at terminal A. Better spend time at the terminal's Starbucks. Food is the airport biggest failure (small gates too, perhaps) I believe, with nothing other than the aforementioned cafe and some overpriced, bad tasting and cramped "restaurants". Terminal B isn't any better at food; its upside is a great local wine shop. Free wifi available everywhere.



Tijuana International Airport customer review :  26 July 2011 by L Lehnert (Mexico)

Customer Rating :  4/5

4 Star Rating   

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I arrived on a national flight from Guadalajara. The gates of the Tijuana Airport are quite modern with jetways at each gate. There are restaurants and shops along the concourse. It was necessary to have my passport checked by an immigration officer who saw it was a US passport and waved me through without looking at it. The customs inspection was minimal. The baggage claim area is OK. When I checked in for my departing flight, I found passengers were required to go through screening and customs inspection to enter the check-in area. It is possible to exit and go outside while awaiting boarding time after you check in. The street entrance to the airport is under construction and it is necessary to walk past the boarded-off areas to enter the terminal. There is a bus station at the airport right by the terminal for shuttle buses to CA. Overall, this airport is not bad and will be very good once construction is completed.


Tijuana International Airport customer review :  15 May 2011 by R Hogan (Australia)

Customer Rating :  5/5

5 Star Rating   

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Cleanliness

  

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Having used Tijuana many times in the past, I was surprised while using it recently after a 5 year break. The renovations are still under way, but it is a clean, modern and efficient airport that works well. The queues are generally quick and the staff know what they're doing. With some great connections to mainland Mexico and a couple of new discount airlines using the airport, it is a great alternative to SAN. Only annoying bit is the lack of any decent food and beverage once you're through security. Over priced and average. The upside is you can check in for most flights in Mexico up to 45 minutes before take off, so basically you can just walk through security and to the gate.


Tijuana International Airport customer review :  10 August 2010 by C Colarusso (USA)

Customer Rating :  4/5

4 Star Rating   

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Cleanliness

  

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Very Crowded check in, and long security lines. However, once past security it was a very clean and nice airport. Not enough seats in the gate area however. Just know where you are going and leave plenty of time before your flight.











 


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