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Customer Review scoring : Tirana Airport
8.4 out of 10  8.4 out of 10
9 reviews

 



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TIRANA AIRPORT customer review :  11 October 2013 by H Adrian    (UK)

Rating : 10/10

Queuing

Cleanliness

Facilities

Recommended

It is a clean and easy to navigate airport due to its size. Staff at the check-in counter, security officers and immigration officer were friendly and kind. There are limited numbers of restaurants and duty free outlets. However, the free Wi-Fi is very much appreciated.



TIRANA AIRPORT customer review :  1 December 2011 by S Vartanyan    (USA)

Rating : 9/10

Queuing

Cleanliness

Facilities

Recommended

A very pleasant, open, spacious terminal with clean and comfy facilities. Although staff were helpful and nice, passport control took a very long time both in and out, due to individual entry of each passport info into computer, and a single officer for all the passengers. Land and airside stores are plentiful and carry everything you may want to buy, especially souvenir-wise.



Tirana Airport customer review :  11 September 2011 by A Hashim   (Malaysia)

Customer Rating :  4/5

4 Star Rating   

Queuing

  

Cleanliness

  

Facilities

A small airport where you could clear the immigration and collect your luggage within 30 mins. It is a bright and clean airport and definitely easy to move around. On my departure day, they had system problems on their computer. As a result, the check-in counters were open 1 hr before departure time. However, after getting my boarding pass, I took 10 mins to clear the security check point and the immigration process. The airport's staff were helpful and smiling. This is the attitude that should be learnt by most of the airports staff in Europe, Middle East and Australia.


Tirana Airport customer review :  17 September 2010 by Michael Peterson   (UK)

Customer Rating :  5/5

5 Star Rating   

Queuing

  

Cleanliness

  

Facilities

Tirana seems to have been recently refurbished. Arrival was hassle free, with only short queues for passport control, and suitcases available for collection afterwards. Money exchange was painless, and a reasonable rate given. On leaving two weeks later, check in was a bit slow. Queues for security minimal, and security staff were pleasant, and spoke good English. Once airside, there was a good range of shops and eating places, with affordable prices. Staff pleasant and helpful. I only had a limited amount of currency left, and the person serving at a cafe patiently explained what I could afford to eat and drink. The food choice was excellent and well presented.


TIRANA AIRPORT review : 3 July 2009 by J van Marle

Customer Rating : 4/5

4 Star Rating

Although fairly new, the main hall is already being expanded by about 25%. Customs is a breeze and the 10 euro 'admission fee' was scrapped in spring 2009 so there are no more fees at all. Usually by the time you're stamped through the bags are already on the belt. There's a new tourism information centre in arrivals now, with advice, free city guidebooks and maps. The bus to the main square departs every hour, otherwise take the official fixed-price taxis. The bookshop in the main hall is pretty well-stocked (with only sister shop Adrion in the centre offering a similar range), so take advantage of it while you're at TIA.


TIRANA AIRPORT review : 19 April 2009 : by Tim Partlett

Customer Rating : 4/5

4 Star Rating

Pleasant, modern airport. Passport control was without the queues warned about in the guide books. There's a ATM right afterwards. The taxi touts are easily brushed off, and there's a taxi rank outside of official yellow cabs which charge a set fee advertised in the window (25 euros if I remember correctly).


TIRANA AIRPORT review : 30 May 2008 : by Michael Scott

Customer Rating : 4/5

4 Star Rating

The new airport is modern, functional and efficient. On arrival, passport control was quick and very friendly. (Beware the €10 arrival tax, payable in cash only). Public transport is limited to an hourly bus into Tirana (250 lek/€2); otherwise you must take a taxi (€15-20). Taxi touts a slight annoyance, but in a good-natured way and not nearly as bad as at many other airports worldwide. On departure, both check-in and security were smooth and over in a matter of minutes. Airside is airy and spacious, with plenty of seating for the number of passengers using the airport. The range of shops is small and predictable - a couple of overpriced "luxury" stores, a tax-free store, a news- stand stocking two-day-old foreign newspapers and an uninspiring cafe. ATMs in arrivals and departures areas - the one in the departures area dispenses euros as well as local currency. Overall a very pleasant airport.


Tirana Airport by Anton Shahu

21 January 2008   Customer Rating : 4 Star Rating

The new terminal is more spacious and pleasant than the old one. There was a nice small play area for the kids as well. The new space alone made the stay at the counters and security more pleasant. Passport control is still relatively short.


Tirana Airport by Matthew Ross

1 September 2005   Customer Rating : n/a

Recently modernised, but still tiny and eccentric. A 10 Euro fee has to be paid in cash on arrival and departure. Passport control is slow, whilst details are recorded on a computer (so much for machine-readable passports). Taxi drivers and others seem to be allowed to pester passengers whilst waiting for luggage to arrive. My luggage was lost (thanks to an over-tight connection at Vienna Airport), but the Tirana airport staff were very helpful in the circumstances (and my luggage arrived the following day). The airport has been renamed "Mother Teresa International Airport" after the country's most famous daughter.

 

 

 










 


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