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Customer Review scoring : Tenerife Airport
6 out of 10  6 out of 10
11 reviews

 



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TENERIFE AIRPORT customer review :  26 September 2013 by Janet Bradford    (UK)

Rating : 1/10

Queuing

Cleanliness

Facilities

Recommended

No complaints about the overall environment. Security waiting times very long. Security personnel unfriendly, unhelpful. Security arrangements at this airport seem a bit oppressive.



TENERIFE AIRPORT customer review :  24 May 2013 by Gilian Prior    (UK)

Rating : 10/10

Queuing

Cleanliness

Facilities

Recommended

I used the lounge for the first time and will use it again. Free drinks, wine, beer, spirits, soft drinks. Snacks include nuts, crisps, olives, cakes but a wide choice. Also FREE wifi which is great. Lovely comfy chairs to sit in also and very spacious you are not sitting on top of each other!



TENERIFE AIRPORT customer review :  30 March 2013 by Nick Serpell    (UK)

Rating : 9/10

Queuing

Cleanliness

Facilities

Recommended

Modern and very nice airport which exceeded my expectations. Excellent taxi service to and from the area outside the terminal. On arrival only a short queue for immigration although the baggage took a while to arrive in the hall. On departure check in was quick and efficient although we were using easyJet Speedy boarding which offered a dedicated desk. Longish queues elsewhere. Security was as painless as it's every likely to be although, like anywhere else, you are at the mercy of the staff as to what item of clothing needs to be removed and put on the belt. About one in four passengers was given a pat down. Once through security the departure area is very spacious with plenty of room to sit and there are a reasonable range of shops and places to eat. There are a lot worse airports than this one.



TENERIFE AIRPORT customer review :  23 January 2012 by Yevheniy Kahanovych    (Ukraine)

Rating : 9/10

Queuing

Cleanliness

Facilities

Recommended

This airport is a pleasure to use. It's spacious, modern and clean. No wait at immigration both ways, fast security check and bright airside area with apron and ocean view. Good connection with all parts of the island via express bus.



TENERIFE AIRPORT review : 19 November 2008 : by J Booty

Customer Rating :  4/5

4 Star Rating

Most of refurbishment work finished. We're back again and didn't have to wait very long for our bags. Checking in for the flight home seemed to take forever, but that wasn't the fault of the airport staff, it was down to the girl on the Easyjet desk who was working at snails pace! My only complaint is that there are not enough toilets, and they all seem to be down one end of the building so if your gate is at the other end, you have quite a walk!


TENERIFE AIRPORT review : 7 October 2008 : by S Martin

Customer Rating :  1/5

1 Star Rating

Nice modern Airport. If ground operations for your airline is handled by Iberia then expect slow service at this airport. On arrival you speed through immigration but wait 30-60 minutes for baggage. Good taxi service form the airport. Exit arrivals and turn right. Check-in varies by airline but expect long, slow moving queues. In September it took us almost two hours to check-in for an Aer Lingus flight. Good infrastructure, poor ground operations.


Tenerife Airport review by J Booty

19 November 2007   Customer Rating : 4 Star Rating

Tenerife South Airport is undergoing improvement work at present, this resulted in everyone trying to get out of one small double door after collecting baggage. Good job there was no emergency! As mentioned by Brian earlier, the minibus service is very efficient and a far cheaper option than the taxi, also less waiting time. We've used it often and have never had a problem.

Tenerife Airport review by Matt Battersby

19 January 2007   Customer Rating : n/a

Medium size terminal. Perfectly adequate for flying to/from holiday altho long walk from end piers to baggage hall on arrival. On departure short queue at security which was well organised (unlike at Stansted on departure). Good range of duty free/other shops and usual food joints. Wouldn't want to spend a long time here eg lengthy delay but otherwise no complaints at all.


Tenerife Airport  review by Brian Kennedy

21 April 2005

Just prior to my visit to Tenerife in April 2005 - I found reference to this pre-bookable taxi service from this airport (www.viajes-laurisilva.com). Gave it a try and was impressed by the 32 euros return journey between airport and Los Cristianos. It is more of a minicoach service and you have to share with several others which can make your journey a little bit longer if you are last to be dropped off but otherwise a good service. We were picked up at 3.50am and dropped off at the airport at 4.00am after picking up some others from Las Americas. Seemed to be plenty other taxis going to and from airport even at this early hour.

 

Tenerife Airport  review by Roger Brickwood

16 February 2005

Very nice airport but I suspect the time of year we were there (January 2005) it was not exactly running at full stretch.

 

Tenerife Airport  review by Scott Anderson

17 November 2004

A well laid out and easy to use airport. Shopping is not bad and restaurants and bars were OK, too. Have been here twice in two years and have no complaints - except the lack of taxis when your flight arrives at 5am.









 


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