Crown Point Tobago Airport Passenger Reviews and Traveller Reports   No Star Ranking Awarded         Add your Crown Point Tobago Airport Review   Crown Point Tobago Airport Ranking     Customer Review scoring : Crown Point Tobago Airport   2 out of 10 5 reviews

	CROWN POINT TOBAGO AIRPORT customer review :  22 March 2012 by Andre Franca    (Brazil)
	Rating : 7/10 Queuing Cleanliness Facilities Recommended	I have been once to this airport, as others said, the place is tiny, I wonder how it looks when BA and Virgin are around. Boarding into small propeller planes is already a mess, they search your bags at the boarding area even though you have already had your carry-on x-rayed.

CROWN POINT TOBAGO AIRPORT review : 6 April 2009 : by J Hutchison

Customer Rating : 1/5

I have used Crown Point airport 5 times over the last 6 years and each time I return I pray the airport service has improved. Unfortunately this has not been the case. Customer Service remains a missing module from the staff training. I can only imagine that much training is dedicated to being rude and unhelpful to the weary travellers. The security staff appear to be on a mission on to be as difficult possible, searching everyone irrelevant it the metal detector beeps or not. And the words please and thank you devoid from their vocabulary. On my last departure from Crown Point (and it will be my last) two international flights were due to leave within 2 hours of each other. The duty free had no cigarettes and the alcohol was extremely limited. The cafe (charging inflated prices) had no sandwiches and were ill prepared for the demand. Two staff took 5 mins to serve one person with 1 bottle of water. The ladies toilets has three cubicles, and a queue to match a bank holiday sale in Harrods. I strongly recommend the management of Crown Point visit somewhere like Thailand to see how you can be efficient and polite. Crown Point International Airport I think not. Good luck if you use it to depart from, you will need it with lots and lots of patience.

CROWN POINT TOBAGO AIRPORT review : 27 February 2009 : by L O'Shea

Customer Rating : 1/5

Arriving at the airport was quick and easy. However, trying to leave the island is difficult is not extremely unpleasant. The few shops in the departure lounge were closed when we got through customs. Even though we had plenty of time and were the only 2 people waiting, they would not let us go downstairs and get any food or water. They were rude and made it perfectly clear they were annoyed with us. On top of that, they kept telling us to stay on one side of the departure area. Just make sure you get whatever food/drink/souvenirs you want before going upstairs to the departure gate.

CROWN POINT TOBAGO AIRPORT review : 3 August 2008 : by Marc de Verteuil

Customer Rating : 1/5

Outdated, tiny airport. If a large plane is either disembarking or embarking the facilities are stretched beyond capacity. The staff are not properly trained and often rude. The Caribbean Airlines flights to Trinidad can be a hit and miss affair and if one if using Tobago Crown Point to transfer from an international flight to a Trinidad bound flight, or vice versa, be prepared to be told that your flight is overbooked, delayed, cancelled.

CROWN POINT TOBAGO AIRPORT review : 27 July 2008 : by Michael Goebel

Customer Rating : 1/5

I flew into and out of Crown Point from Frankfurt, once flew out of of Tobago to Trinidad and on two other occasions tried to do just that without success. The airport is very small, mostly handling flights from and to Trinidad. There are very few amenities inside, but most of the crucial ones on the concourse just outside (ATM, fast food etc.). The staff at migrations and customs upon arrival was friendly and helpful, but flying from Crown Point proved an utter nightmare on two occasions. While international flights are handled relatively smoothly, the staff dealing with the short-haul Caribbean Airlines trips to Trinidad was exceptionally incompetent and unhelpful. Several flights were cancelled and at no point were passengers informed of this fact. Time and again long queues formed at the check-in counter, which none of the about ten people standing behind this counter believed necessary to attend, for three (!) hours. When asked to provide even the most essential information on which to base a decision, staff would still not inform us about the cancellation of the flight. In the end, we spent one entire day at this airport without being able to fly. By far the most shocking airport experience I have had in many years of travelling, compounded by unbelievably rude and unqualified staff. My only advice is to take the ferry when travelling from Tobago to Trinidad.