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Customer Review scoring : Sharm El Sheikh Airport
4.7 out of 10  4.7 out of 10
54 reviews



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SHARM EL SHEIKH AIRPORT customer review :  13 August 2013 by C Bishop    (UK)

Rating : 0/10

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Recommended

This is the worst airport I have ever had the displeasure of having to use and I have been to many, some little more than tin sheds. Having spent an amazing week on the Red Sea where the crew could not have been more helpful and polite the airport came as a real shock. The staff were extremely rude and surly, especially in the shops and restaurants. The food, snacks and drink were a rip off.



SHARM EL SHEIKH AIRPORT customer review :  27 May 2013 by S McNamara    (UK)

Rating : 1/10

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Recommended

Travelling through SSH was ok on the way in but the queue to get through security on the way back was ridiculous. 3 booths to deal with over 300 people and an ever growing queue due to a Russian 747. You then queue to get past a man who wants to see the passport that was just shown to passport control not 5 metres before. Talk about inventing jobs for jobs sake. No screens showing which gates to use and poor announcements. Travelled through this airport 3 years ago and the only improvement is the new terminal building.



SHARM EL SHEIKH AIRPORT customer review :  30 January 2013 by R Lyon    (UK)

Rating : 5/10

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Recommended

Sharm is a typical 'Holiday resort' airport. Nothing fancy or flash. Plenty of seating and a few rather tacky souvenir shops. Bussed to waiting planes only a couple of hundred yards away. One man making all the tannoy announcements in broken English, but very polite. Worst thing is that at one end of the waiting area is a large screened off Smoking area with TV screens and a bar. For some reason there is another unenclosed area at the other end of the terminal for nicotine addicts. It is foul and the smell permeates way beyond the designated area. Ideally there should be No Smoking at all, but if there has to be, then one enclosed area is more than enough!



SHARM EL SHEIKH AIRPORT customer review :  17 April 2012 by M Edwards    (UK)

Rating : 6/10

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Recommended

Arrived from Doncaster to Sharm el Sheikh on 29th March. We arrived about 7pm and the airport was very clean and we had no trouble with any of the staff. We departed on 12th April and again we were flying late at 8pm, the airport had obviously been busy all day but toilets and other areas were fine and standards were ok. I would advise you have plenty of Egyptian pounds as they do accept English pounds or Euros but do rip you off with the exchange rate.



SHARM EL SHEIKH AIRPORT customer review :  12 April 2012 by A Stevenson    (UK)

Rating : 7/10

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Recommended

Sharm el Sheikh T1. Arrival at 4.30 am direct from Heathrow. No air bridges, disembarked with old fashioned steps and then bussed to the terminal several hundred meters away. Newish and smart looking terminal building. Visa counter on left hand side after escalators but before immigration. Although British tourists staying for less than 14 days and not travelling outside Sinai do not need a visa, this is only true if flying directly to and from Sharm. If connecting via Cairo you will need to purchase a visa. Immigration quick and efficient, but we were the first arrival of the morning. Five luggage carousels, the info screen with flight numbers on number 4 didn't work - this was the one our luggage appeared on. Luggage arrived pretty quickly. Outward journey, early morning departure for Cairo, even though it was just 5am queues built up quickly for security prior to check in. Check-in would have been quick, other than the fact I hadn't purchased a visa. Embarkation a little chaotic as several flights left within about 20 minutes of each other, all using just two gates.



SHARM EL SHEIKH AIRPORT customer review :  3 February 2012 by Malcolm Fryer    (UK)

Rating : 1/10

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Recommended

It is very depressing to see the same comments coming up on this site which indicates changes are not being made. The airport is pleasant in comparison with the old facilities 10 years ago but the malaise amongst some staff seems to be ingrained. Toilet facilities are not up to the job and are constantly blocked. The floors are filthy, on the way out the young lad was pulling out paper towels from the dispenser in an effort to gain some sort of financial reward. I had a great holiday with good service, the end of my holiday was tainted by this where I judged it more hygienic not to wash my hands and used my own wet wipe. This is not acceptable at an international airport.



SHARM EL SHEIKH AIRPORT customer review :  4 November 2011 by S Welch    (UK)

Rating : 1/10

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Recommended

Arrival not too bad, no signs or help given just uniformed people shouting at you. Going home was a nightmare! They scan all of your luggage on arrival. No signs around so most of it is guess work as there is no one to ask. The ladies toilets were filthy, blocked, no soap and taps hanging of the walls. Duty Free is another joke, we tried to get in and were shouted at that we could not take our bags in. Most of the shelves were empty and there are loads of staff milling around doing nothing. The departure gates are a nightmare, none of them display the correct information. A lovely building that is staffed by rude inefficient staff so keep your wits about you!



SHARM EL SHEIKH AIRPORT customer review :  27 December 2010 by P Cook   (UK)

Customer Rating :  4/5

4 Star Rating   

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I was impressed with the service we got a Sharm airport Terminal 2. Although I was travelling with an injured son to and from Sharm the staff were helpful and arranged things quickly and efficiently. I agree with the comments of others the standard of hygiene in the toilet facilities is horrendous. That aside I would use the airport again as the staff were so nice and friendly I'll just make sure I don't use the facilities again.


SHARM EL SHEIKH AIRPORT customer review :  20 December 2010 by Ann Morley   (UK)

Customer Rating :  1/5

1 Star Rating   

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The ladies toilets were really disgusting. Every toilet was blocked, and the smell was awful. The soap dispenser was ripped off the wall. Furthermore there was no soap. The perfect situation for gastro-enteritis. My granddaughter travelled through the same airport a few weeks previously, they had a delay of seven hours, and she had the same problem, even worse for her having to make more use of it due to the delay. So it appears that this is usual. Considering that this airport is modern there is no excuse for such filthy conditions. I did observe a 'cleaning' woman with a mop bucket nearby she was just seated and doing nothing.


SHARM EL SHEIKH AIRPORT customer review :  18 November 2010 by Angela Taylor   (UK)

Customer Rating :  4/5

4 Star Rating   

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Flew into terminal 1, and out of terminal 2. On arrival we were slightly delayed getting a stand but once off the plane we were through customs in minutes and our bags had arrived within 20 minutes of getting to the carousel. The airport was clean and staff polite. On the way back it took around 40 minutes from arrival to sitting in the departure lounge with a glass of wine. The airport is quite modern and clean and there were plenty of places to get food and drink and plenty of seating. The toilets do let them down. Delays at Manchester for immigration and baggage are much worse.


SHARM EL SHEIKH AIRPORT customer review :  1 August 2010 by Jim Ryan   (UK)

Customer Rating :  3/5

3 Star Rating   

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Was lucky in that I flew from Cairo to Sharm business class so no queues for the visa desk or wait on carousel as we just had carry on bags for weekend. However the return check in was a joke - we had electronic tickets and as such you only need to show your passport - not here or in Cairo however as they insist on paper confirmation. After a suitable crazy exchange with security guard he allowed us through and check in fine. Was given voucher for business lounge which was in fact seats in a separate part of seating area of departure lounge and food drink from common cafe counter who refused to give 3 of us free drink and food to us as they say only one voucher so only one of each even though voucher said 3 persons on it. You have same visa problems in any Egyptian airport when entering country - no system exists. Thursday night is worst as it starts local weekend and all locals go home early and don't work late.


SHARM EL SHEIKH AIRPORT customer review :  27 July 2010 by Ken Hamilton   (UK)

Customer Rating :  1/5

1 Star Rating   

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A word of advice. don't arrive on a thursday evening as this place descends into utter chaos. We arrived at the same time as around 10 other flights landed. We went to the visa desk & then tried to negotiate passport control. The place was just heaving with people not instructed on what to do or where to go. A little taped barrier was erected to try and stop the utter chaos that was happening. It took 2 hours to get through this mess. There was no baggage belt displayed for my flight so spent another 30 mins looking for my luggage. Coming back was not so bad. We nearly missed our flight as the gate we were supposed to leave from did not display our flight. Eventually we heard people shouting our flight then eventually announced it through the tannoy.


SHARM EL SHEIKH AIRPORT customer review :  9 April 2010 by Keith Lunt   (UK)

Customer Rating :  4/5

4 Star Rating   

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Always found the airport staff friendly and quite efficient. If you need a visa have $15 dollars US with you as the exchange rates offered fo £sterling and Euros are not competitive. Remember to buy your duty free here as Egyptian spirits and wine are to put it mildly not the best. Arrange onward transport or you will be ripped off. 150-250 le should get you a taxi to Dahab and no more than 40-50le anywhere in Sharm El Sheikh. As with travel anywhere know what you are doing and look as though you know what you are doing.


SHARM EL SHEIKH AIRPORT customer review :  22 March 2010 by R Josey   (UK)

Customer Rating :  1/5

1 Star Rating   

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Always get transfers arranged, on arrival with two or three dozen taxi's outside trying to arrange a trip of 8 km fights broke out between cabbies] fighting to get the fare, charging between 100EL and 400EL - about £13- £45 for this short trip. Even the local buses try to rip you off, and every one expects to be tipped heavily.


SHARM EL SHEIKH AIRPORT customer review :  18 March 2010 by David Newson   (UK)

Customer Rating :  1/5

1 Star Rating   

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If ever the term 'Hell on Earth' was a fitting appellation for an airport lounge it should surely be most aptly applied to Sharm el Sheikh Egypt. The queues for the check in desks seemed to be endless and hardly moved. We timed our wait at just two minutes under one and a half hours and this on a Sunday night at 10 pm. Then there was the charade of security, which the Egyptians approached with their usual laid back, casual manner. The men at the scanners barely glanced at the screens which meant that bottled water was waved through as were cans of beer. The body scanners were constantly bleeping due in my case to a brass buckled belt and in my wife's to a metal knee plate. This seemed to cause the operators much amusement as they again waved us through with a charming smile; all this before the unsavory toilets and departure lounge. After a brilliant holiday at a five star hotel this shock to the system decided us never to face this degrading experience ever again.


SHARM EL SHEIKH AIRPORT customer review :  20 January 2010 by A Willis   (UK)

Customer Rating :  1/5

1 Star Rating   

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Our first experience and one not to be repeated. We arrived at 3am and for a flight of 240 people there was one person on passport control, despite others just hanging around. It took for ever to get through. Return much worse. No info as to where to check in, boards were out of date, we were told to join one queue which turned out to be wrong. It was total chaos despite staff hanging around everywhere doing nothing. Surprised that we didn't get asked re liquids etc and we all took water etc through. No-one picked up on it. The endless queuing was a farce and there was no-one supervising anything. Departure lounge looked like a scene from a horror movie with people covering every inch of the floor space. All departure boards were wrong and we had to rely on occasional announcements that were in very poor English and other passengers to find out what was boarding where. The toilets were more than disgusting. Its a shame but I cant see myself ever wishing to visit Sharm again.T he authorities need to sort this out and soon.


SHARM EL SHEIKH AIRPORT customer review :  17 January 2010 by M Wood   (UK)

Customer Rating :  2/5

2 Star Rating   

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Total chaos from the moment we entered departures. No indication as to which check in desk to use and people slipping up on spilt water. The queues at each desk were at least 50 deep. Toilets disgusting. No one person seemed to want to take charge, and more worryingly our luggage was not weighed or searched as we boarded the plane 10 mins after handing it over.


SHARM EL SHEIKH AIRPORT customer review : 7 December 2009 by M Robinson

Customer Rating : 2/5

2 Star Rating

The lines for passport control and in and out much better than I have experienced in the past. However the shops and catering are appalling. the shops have no or little prices on them. The best bit is that everything is priced in US dollars. What's that about other than to rip you off as no flights go from Sharm to the US. It is profiteering of the worse kind and the Egyptians need to sort that out. Often people take the first and last impressions of a country as their binding memory, being well and truly ripped off is what they will remember.


SHARM EL SHEIKH AIRPORT customer review : 29 September 2009 by P Simpson

Customer Rating : 4/5

4 Star Rating

Travelled on the dreaded "mad Thursday" but it was quick and efficient. Arrived and there was a queue just prior to getting into the terminal building but went straight to the queue for no visa (Sinai Only) then went straight through Passport Control. Waited about 10 minutes for suitcases to start and arrive. All in all about 30 minutes to leave the building. On return journey, a slight queue whilst going through detectors (with suitcase as well as hand luggage0. No queue to obtain flight ticket and leave suitcase. No queue through passport control although it took around 10 minutes to get through security. Word of advice, Sham airport has also adopted the no liquids in hand luggage policy. Only problem we did encounter was the information monitors showed our flight had departed when it had not boarded and panicked us slightly. A pleasant experience and a lot less hassle and kiosk than other airports have travelled from. Staff very keen to keep everyone moving to keep things moving quickly.


SHARM EL SHEIKH AIRPORT customer review : 23 June 2009 by Lynda Johnston

Customer Rating : 5/5

5 Star Rating

Just returned from Sharm El Shekh and experienced no problems at all. I think this might be due to arriving/leaving on a Wednesday. Thursday seems to be worse day. Too many flights arriving/leaving at the same time. We were through passport control within 5mins. Be prepared when you arrive tho' - you're greeted by a man in a mask/white gloves etc asking you to complete an H1N1 flu Form, declaring you have no known symptoms. Otherwise, no problems at all.


SHARM EL SHEIKH AIRPORT customer review : 11 May 2009 : by Paul Bunker

Customer Rating : 1/5

1 Star Rating

I wrote about this airport in February 2008. It was bad then and it still has not improved. I travelled from Newcastle on a Thursday with Thomsons and I suspect a previous contributor was right when he called it 'crazy'Thursday. The Newcastle flight was fortunate in being the second to arrive but with 30 minutes some 6 or 7 other planes landed and everyone behind us was snared at the visa desk and it was bedlam. I have never seen a scene like it in my life. I understand some people stood for 2 hours or more waiting for the entry visa. Fortunately we went on a cruise and came home from Ebiza airport a much more civilised experience. Sharm is a shocker so be warned.


SHARM EL SHEIKH AIRPORT customer review : 12 March 2009 : by P Blakey

Customer Rating : 3/5

3 Star Rating

We have travelled to Egypt now for 7 years and have noticed a gradual improvement every year. The most important thing at Sharm is on departure be aware of what time your flight departs and be aware that flight calls are not always made clearly and gate info is not always displayed accurately on the screens. Go through in departures at least 3/4 hour before departure and keep an eye on whats going on.


SHARM EL SHEIKH AIRPORT review : 21 November 2008 : by K Wills

Customer Rating : 5/5

5 Star Rating

Having just missed a check in with Easyjet, one of the airport officials kindly managed to get us on a flight with another passenger carrier one hour later to London. He also helped to carry my bags. He was so courteous and polite and a credit to the organisation.


SHARM EL SHEIKH AIRPORT review : 10 October 2008 : by June Wilkinson

Customer Rating : 2/5

2 Star Rating

Very nice airport, but ladies toilets look like they have not been cleaned since the building was opened! Not the best memory of my holiday - due to the fact that our departure was delayed six hours you had no option but to use them. The men on plane said that the gents was just as bad.


SHARM EL SHEIKH AIRPORT review : 7 August 2008 : by Paul Harvey

Customer Rating : 4/5

4 Star Rating

Arrived and return to LGW via this airport (Terminal 2). Was pleasantly surprised - arrival was an example of efficiency and speed, visas dealt with quickly, bags arrived equally fast. Customs check on exit was hardly noticeable. Perhaps this speed was assisted by the fact that we were the only flight arriving at 10 pm on a Saturday night. Check-in on departure was fast although they were trying every method possible to find charges for excess baggage. Short queues to get airside, plenty of space, sufficient so that one could get away from the smokers. Duty free prices are in US Dollars and not really worth the cost or effort - stock up on the way out. Only complaint - water airside costs 24 times that landside and they work the "I have no change" fiddle extremely well with a polished "take it or leave it" attitude.


 


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