Home Page

 


Thessaloniki Airport Passenger Reviews and Thessaloniki Airport Traveller Reports

  No Star Ranking applied

No Star Ranking Awarded

   
 

  Add your Thessaloniki Airport Review

  Thessaloniki Airport Ranking

 

 
Thessaloniki Airport
3.3 out of 10  3.3 out of 10
8 reviews

 



PAGE

1
 






THESSALONIKI AIRPORT customer review :  17 November 2014 by K Kostas    (Greece)

Rating : 9/10

Queuing

Cleanliness

Facilities

Recommended

Clean - Could have more flights. Easy access to downtown. Security queuing could be ameliorated. Very good WiFi - Very good selection of food.



THESSALONIKI AIRPORT customer review :  18 April 2013 by S Van    (USA)

Rating : 7/10

Queuing

Cleanliness

Facilities

Recommended

I read the reviews on this site before visiting the Thessaloniki airport, and so had pretty low expectations for it. I have to say that those expectations were exceeded in pretty much every respect. Of course it is a small airport, but signage is adequate for an English-only speaker, and between those and help from the staff, I found nothing confusing, chaotic, etc. I have not been during midday, but during morning and evening in April it is very easy to navigate, and I am submitting this on the airport's wireless network, which I have had no problems with. The only things I've encountered that could be better are that you can only check your baggage a maximum of 2 hours before your flight, and that the taxi service to/from the airport is a bit expensive (~25 Euros to warehouse district), and can be kind of slow when traffic is bad, since it is not at all near the city centre.



THESSALONIKI AIRPORT customer review :  2 January 2013 by Yvetta Raltseva    (UK)

Rating : 3/10

Queuing

Cleanliness

Facilities

Recommended

I have been using this airport for about 10 years now. It has changed dramatically over the years. During its peak with SwissPort, there was a very good customer service, plenty of flights and direct connections to major European destinations. In the last year though things have started going backwards. The customer service has gone down visibly people wise. Staff experience seems to be an issue. Also now you get hassle checking in your bags. After the luggage has been weighed you have to take it to a different location within the airport to drop off. Arrivals screens don't display flight numbers, there are no longer direct flights to almost anywhere outside of Greece and when you arrive you don't know where to pick up your luggage from as the screens above the conveyor belts don't work. Luggage trolleys are also hard to find. Staff seem indifferent to the problems. Sadly there is still a bus and a lot of stairs involved in boarding and coming off your flight and, once again, airport staff are not prepared to help. Somehow airport facilities issues seem to be the user's problems. It is a shame, as this could be a major obstacle to the city developing its tourist industry and brand. Sadly, what you see at the airport on arrival is your first impression of the city.



THESSALONIKI AIRPORT customer review :  20 August 2012 by Julien Kollialis    (France)

Rating : 2/10

Queuing

Cleanliness

Facilities

Recommended

Transited through SKG from Athens en-route to CDG. As an experienced traveler, this airport has to be the most disorganized one I have ever seen. In order to check in you have to put your bag on the counter, afterwards you have to take it again (as this is only done to check the weight), and leave it on another drop- off counter; there were only three of those drop-off areas for 20 counters in total, so I let you imagine what it looked like with nearly all of them being used. Airport facilities are dire, no exchange desk, poor restaurant services, very rude security agents, illegible FIDS screens, everything badly indicated, including the flight gate. All this was pretty reminiscent of the old Athens Hellinikon airport (definitely not a compliment, for those who remember it). And the whole airport hasn't changed at all since my last visit in 2010!



THESSALONIKI AIRPORT review : 27 January 2009 : by Nick Biskinis

Customer Rating : 2/5

2 Star Rating

Thessaloniki is Greece's second city and an expanding a business and tourist city centre in its own right. With the Metro being built its potential will increase. But the airport - which is being expanded, is really not geared to tourists, and though above the standard of other Greek airports, is inferior to what it needs to be, particularly when compared to Athens. Public transport information is non-existant - the tourist office is shut most of the time and has no bus maps (Thessloniki only has buses for transport at the moment): the bus stop has most information in Greek (fine for me, but for German and British travellers?). The runway is being expanded to take long haul aircraft and a new terminal is being constructed, but the airport has to think it terms of being a hub with clear information if it is to compete for tourists + business travellers with Athens or Istanbul.


THESSALONIKI AIRPORT review : 31 December 2008 : by D Kiriakopoulos

Customer Rating : 1/5

1 Star Rating

Airport much too small to handle size of tourist traffic, and lack of flights means that business users have difficult and expensive connections, usually in Germany. Long lines, poor food services, poor shopping. Need to get the infrastructure in SKG right or Halkidiki tourism and business in Thessaloniki will suffer.


THESSALONIKI AIRPORT review : 12 August 2008 : by C Priestley

Customer Rating : 2/5

2 Star Rating

Arrival into Thessaloniki is very good. We were quickly deplaned and went straight through immigration into baggage reclaim, where our bags had arrived before we did. However when departing Thessaloniki, it was a nightmare! The queue for check-in was very slow moving, then we had to go to a separate desk to have our bag scanned. The duty free shop isn't worth time looking at. The new terminal that they are going to build can't come soon enough, as the current terminal really lets the region of Halkidiki down.


Thessaloniki Airport by T Pappas

28 May 2008   Customer Rating : n/a

SKG is an average regional airport with all amenities needed for a short stay. Arrival is easy, I actually never even saw a custom officer. It can get packed during main holiday season (July- August). A bus brings you to/from the airplane - no stairways. Car rental is a bit south/east of the airport. Negotiate the taxi fare before you actually take one - or be prepared to pay. The air during summer is actually not too god in the terminals. Don't expect any help from airport officials if you have a question - nobody is there to answer questions. I could not find any WiFi access. I will use it again this summer









 


PAGE

1
 


If you experience any problems submitting comments on the above link, please use our general   Feedback Page

 







top

back to top


Thessaloniki Airport Reviews Thessaloniki Airport Passenger Opinions Thessaloniki Airport standards


| Home | Airline Opinions | Legal Notice | Airline Ranking | Airport Ranking | Advertise | Passenger's Choice Awards | Site Map | Contact Us | Links |

1999-2012  Copyright Skytrax