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Customer Review scoring : Simferopol Airport
3 out of 10  3 out of 10
2 reviews

 



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Simferopol Airport Customer review :  17 April 2011 by Y Kahanovych (Ukraine)

Customer Rating :  1/5

1 Star Rating   

Queuing

  

Cleanliness

  

Facilities

It is difficult to find polite words to describe how bad this facility is. Very long queues on domestic check in and security. Staff are incompetent and have no understanding of what they are there for. They insult you not because they are rude people, but because they think that this is what their duty is. The airport is split onto three buildings: international departures (new, but badly kept), international arrivals (old soviet style building, shabby looking), domestic departures (new, but not looked after) and small uncovered facility of baggage claim for domestic arrivals. You are bussed to and from planes which are parked within 70-100 meters from the building, and it takes 10 minutes because buses stop at arrival and don't open door till they see that passengers inside are getting sick of unnesessary wait without air conditioning. Toilets with holes in floor instead of normal toilets. No words to describe how they smell. Overall impression is shame for what is a gateway to a major Ukrainian resort. No normal food, bars are specialaized on feeding people with alcohol.


Simferopol Airport Customer review :  8 January 2010 by A Kora   (Turkey)

Customer Rating :  2/5

2 Star Rating   

Queuing

  

Cleanliness

  

Facilities

Poor domestic and international terminals due to inattentive and almost hostile services though domestic terminal is more pleasant in style. Expect very long queues on domestic departures both during check in and security control. On international departures I have come across numerous very nasty passport control policewomen. It is better to wear a face with no emotions and not to answer back even if you feel you are being insulted and walk away once your passport is stamped. On international arrivals you can save almost 30 minutes if you grab an immigration form early and get in the queue before filling the form since incoming arrivals passport control is much slower than you will see anywhere in the western world. You can fill your form in the queue on a magazine.











 


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