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Rotterdam Airport
8 out of 10  8 out of 10
19 reviews

 



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ROTTERDAM AIRPORT customer review :  2 April 2014 by J Cats    (France)

Rating : 9/10

Queuing

Cleanliness

Facilities

Recommended

There in December 2013, Jan 2014 and Mar 2014. 3 times very quick handling of luggage, etc. comfortable waiting area and free internet. No queues for Immigration desk. One point that is minor, if you don't know where the bus to Rotterdam centre is located you may have a problem, however I took a taxi and then it takes only 5-6 minutes. Its much more agreeable than the big airports like Toulouse, Orly, JFK or even Schiphol (also in the Netherlands).



ROTTERDAM AIRPORT customer review :  21 June 2013 by J van den Berg    (Netherlands)

Rating : 7/10

Queuing

Cleanliness

Facilities

Recommended

This is a very pleasant airport, especially compared to Schiphol. It's efficient, staff are friendly and the decor resembles a hotel lounge rather than the average airport look. At peak times, when a lot of leisure flights depart, it can however get quite crowded. As this airport is labelled as Rotterdam-The Hague Airport, there has to be a public transport link to The Hague. This is inadequate, consisting of a small shuttle bus connecting the terminal with the nearby metro station, where you need to change. It's all a bit of a hassle as the minibus is often too small for the number of passengers and baggage and runs infrequently outside rush hours. The schedule should rather be adjusted to the arrival and departure times of flights. Better still would be a direct public transport link to The Hague.



ROTTERDAM AIRPORT customer review :  5 June 2013 by John Stubbs    (Netherlands)

Rating : 9/10

Queuing

Cleanliness

Facilities

Recommended

An airport geared towards business travellers, it's in excellent condition and has very appealing decor - feels like a hotel lounge. There is also free Wi-Fi, which is welcome. There are very few queues are the majority of travellers are going onwards to Heathrow and New York, which made for a pleasant change with Transavia than flying through Eindhoven. Very clean and security methodical. However, the food prices are extremely high, even by airport standards. But otherwise this is an excellent airport, the most impressive I've used.



ROTTERDAM AIRPORT customer review :  17 May 2013 by S Potts    (Netherlands)

Rating : 5/10

Queuing

Cleanliness

Facilities

Recommended

I flew to LCY from RTM in the middle of the day when it wasn't busy. The only way to get there by public transport is the bus from the city centre. Had to ask staff at the ticket counter to open bag drop. Security staff were more interested in chatting amongst themselves than paying attention to passengers. Food options poor, with shelves barely stocked. Toilets (air-side) smelt revolting and needed a deep clean. Staff in the duty-free shop were eating their lunch at the counter, also chatting amongst themselves while 'serving' me. Overall, the staff throughout the entire airport didn't seem to care. The plus side is it's a small airport and the queuing was almost non-existent. In summary, I would only use this airport if I were living near to it.



ROTTERDAM AIRPORT customer review :  4 February 2013 by J Henson    (UK)

Rating : 9/10

Queuing

Cleanliness

Facilities

Recommended

I travelled from London Heathrow to Rotterdam on 2 February 2013 and returned the following day. On the outward journey I was through immigration/passport control in less than a minute. Arrivals area contains an information desk which provided useful information on onward connections and provided me with change for the bus, travel recommendations and a complementary city map. Bus number 33 leaves from virtually outside arrivals and takes approx 20 minutes to reach Rotterdam Central. It costs 3 euros at the time of writing and the driver has limited change. On the return journey there was no queue for check-in and virtually no queue for security. This is a small airport but there are decent airside facilities including a duty free shop, cafe, newsagent and an upstairs bar (which has an outdoor seating area and viewing platform). If you are travelling with BA there are no lounge facilities but you are allowed three complementary items from the airport cafe (for which you will need to complete an information card). Clear information throughout the terminal and announcements in English and in Dutch. Free Internet in departures which was fast and required no password. Overall this was a stress free experience and I was impressed with Rotterdam Airport.



ROTTERDAM AIRPORT customer review :  12 September 2011 by R Blok   (Netherlands)

Customer Rating :  5/5

5 Star Rating   

Queuing

  

Cleanliness

  

Facilities

As I live nearby it's a convenient airport for me, especially because of frequent flights to London and Southern France. You can make use of free Internet. Parking is cheap. Connection to Rotterdam City and Port area is good and quick. Hardly any queuing, you can arrive 10 mins before departure without any problems. Whenever possible I make use of Rotterdam-The Hague Airport.


ROTTERDAM AIRPORT customer review :  6 June 2011 by J Leong   (Australia)

Customer Rating :  1/5

1 Star Rating   

Queuing

  

Cleanliness

  

Facilities

Looks like a tin shed for starters. Immigration could not comprehend that I was Asian- Australian and held me up for ten minutes, flicking through pages of my passport, back and forth, back and forth. I was the last one on the flight allowed through, even though I was one of the first off the plane. I can understand that the Netherlands may have a problem with illegal immigration, but a quick conversation with me would have revealed my fluent English with an Australian accent. Assuming that someone who isn't white but travelling on a Western passport is probably illegal is just racist.


ROTTERDAM AIRPORT review : 16 October 2008 : by Matt Ray

Customer Rating : 4/5

4 Star Rating

I just flew into this airport and not out, so I can only say that the bags arrived very quickly and efficiently. I will also say that walking from the plane to the terminal and night it seemed as though we were the only people on earth in the middle of nowhere. I've never been to an airport that was so quiet. It certainly seemed bereft of planes!



Rotterdam Airport review by Manuel Fernandez

23 November 2007   Customer Rating : 5 Star Rating

Good shopping for such a small airport. Clean and clear. Cheap car parking compared with Schiphol. When arriving plane parked in front of terminal, and was outside the building with my checked bag in 5 minutes!

Rotterdam Airport review by Richard Eveleens

22 June 2007   Customer Rating : 3 Star Rating

Rotterdam Airport is as stated before nice and small. I liked the viewing platform, and while there is not much to see, it is a better place to stay then after security. When you see your airplane arrive you know you still have plenty of time to go through security and catch your flight! Only thing what may be improved is the price of water, Euro 2,50 for a small bottle is just outrageous, especially since one now is not allowed to bring a bottle from before the security check.


Rotterdam Airport review by J Perry

8 May 2007   Customer Rating : n/a

Rotterdam airport is small but very easy to get to as I live only 10min away. People are very friendly and helpful. I travel on average 1x per year, sometimes more, normally I only have hand luggage and have only once encountered extra checks and body search. I find check in and arrivals no problem and never had to wait very long. I do think it could use a few more shops and especially as I fly early morning, it would be nice to have some kind of breakfast that is not too expensive.

Rotterdam Airport review by Martijn Klabbers

6 September 2006   Customer Rating : n/a

As I live in Rotterdam and have to fly frequently for business, I have used Rotterdam airport many times. Just take a taxi from the city center(+/- 20 euro), check in and go. Normally only little waiting time at the check in and even that can be avoided by check in from internet. Because of its size it is very time efficient. If you travel a lot and often early that's what counts. So I try to avoid the bigger airports like Schiphol and Heathrow, unless I feel the need for a long distance walk through the endless gates there.

Rotterdam Airport review by Kay Kintzing

7 February 2006

I have used Rotterdam Airport many times, although I had not have heard of it before a friend suggested I fly there instead of Schiphol. If you have a flight there and know that you will have to wait for your flight, DON'T do it here. It is quite a small airport, but more than a couple of hours or so will leave you with nothing more to see or do. There is an outside balcony which overlooks the runways where you can watch flights come in and go out, and get a good view of who is coming on or off the planes. The restaurant upstairs is expensive, but it is an airport. The vending machines are okay for foods recognised everywhere, as well as Dutch food. Although it is a small airport, baggage seems to take an awful long time. And there are only two X-ray machines/metal detectors to my knowledge. A small duty free, and another expensive smaller cafe (that sells British newspapers at a hefty price) bang smack next to the gates, so no running when called.

Rotterdam Airport review by Dave Jaros

14 January 2006

Used the RTM for first time on JAN-12-06 when diverting a private flight (general aviation) from PRG to AMS due to bad visibility. Could finally land by the 100 feet clouds. The airport was nearly empty, one small plane departed only. Used the general aviation / VIP lounge - clean, warm and small, all you need by hand. The friendly ground staff and policemen arranged our procedure within minutes and called us a cab for the city (railway station - 10 mins, 17 Euro), which arrived swiftly. Did not use common luggage facilities etc. so I may not judge on that, but seems to be very relaxed airport in positive sense.

Rotterdam Airport review by Peter Roozemaal

30 August 2005

It was the first time I flew from the airport. It is a relatively small (7 gates) airport, but equipped with all the essentials. I didn't have encounter any significant queues, neither inbound nor outbound. Check in was efficient, security efficient and thorough, immigration speedy. The airside self- service restaurant was clean, affordable and had a nice assortment. I am certainly considering Rotterdam for future flights.

Rotterdam Airport review by Martin Dekker

21 April 2005

Known by locals as "Zestienhoven". I know this small airport better than any other airport since I live nearby. I’ve welcomed and sent off many friends there throughout the years and also used this pleasant airport for my own business and leisure trips. The airport is cosy and orderly and the lounge for frequent flyers is simple but complete with fresh coffee, tea, juices, soft drinks, cakes, liquors and snacks. The serve-yourself formula is a great hit and trust me: we did take good care of ourselves! The flat panels in the departure hall display the travel information satisfactorily and the check-in counters make a good impression. Everything is fast and easy. So, what can be improved? I can only think of one thing and that is that the staff could enhance the cosy atmosphere by a adopting a bit more friendly attitude. Don’t try to compete with your colleagues from bigger airports, but use your charm to attract passengers again!

Rotterdam Airport review by Alfian Hazemi

1 April 2005

RTM is just nice. I was there last year around June travelling from RTM to LHR with KLM. The service was absolutely alright. As well the airport lounge. My friend and I had a good laugh about the small but inviting lounge. The lounge was totally for only both us. It was my first experience using RTM.

Rotterdam Airport review by Mark van der Lnden 

25 January 2005

I think Rotterdam airport is good because it is small. You can check in a few minutes before your plane departes. The parking is cheap. If you are just arrived. You are outside the airport in 10 minutes.

Rotterdam Airport review by James O'Brien

2 June 2004

I was in Rotterdam Airport at the weekend. I think the airport is the biggest ripp off of an airport. A bottle of coke is $2.40 in the vending machines. The duty free shop the prices are nearly double the price of the price for the same goods in the shops. Also the restaraunts and bar is probably the most expensive I have ever experience in any airport. I was flying basiqair to Dublin. Every flight departing the airport that day seemed to be delayed by traffic restrictions. We were told that our flight was delayed due to restrictions entering the UK. But there was two other flights one going to Palma and one to Oslo they were both delayed because of ATC. What I have seen it was not ATC it was the ground handlers they only had enough staff to handle one flight at any one time. Rotterdam is a joke. Noting to do in this airport went flights are delayed. Also the baggage hall was a joke on arrival into rotterdam they only seemed to have one trailer to bring the luggage from the aircraft. I will use this airport again because of Basiqair but I wont buy anything in this airport.









 


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