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Rio de Janeiro Airport
4.5 out of 10  4.5 out of 10
56 reviews



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RIO DE JANEIRO AIRPORT customer review :  25 November 2014 by O Cano    (Belgium)

Rating : 1/10

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Recommended

This international airport is a bad joke. Everything is old, nothing works. The staff in unprofessional, nobody speaks English, not even the airport staff! There is only one duty free shop, with no selection of products and the few things are completely overpriced. Absolutely a shame.



RIO DE JANEIRO AIRPORT customer review :  29 April 2014 by K McWilliam    (UK)

Rating : 0/10

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Recommended

This is most probably the worst International Airport I have had the misfortune to pass through. I was shocked at how bad it is. On arrival we landed evening time and waited nearly 2 hours at immigration as there were 6 European flights all in around the same time - Chaos! No AC anywhere. Finally got my case and made my way to the exit where we were met by a driver. Departure was a different story. On arrival at T1 we were met with a shoe shine boy outside who hassled us for money. Check in, security and immigration passed relatively easy however when you are airside there is absolutely nothing inside apart from two over priced cafes and an even more over priced Duty Free shop. The building is falling apart and we couldn't see any renovations being done for the World Cup. Also no AC and the building stank. I suspect serious problems leading up to and during the World Cup and I pity any tourist or fan going to Rio (and possibly onwards) in the next 12 to 18 months as the airport is simply not capable of handling general passengers let alone anyone else. If I ever go back to Brasil I would avoid GIG at all costs.



RIO DE JANEIRO AIRPORT customer review :  22 April 2014 by Bryan Lee-Chan    (UK)

Rating : 0/10

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Recommended

Arrived in Rio at 7pm from London and took a taxi. Don't even bother with a bus. Couldn't find one. Not a good idea to take a bus that time of night anyway. The airport is very third rate and this was confirmed when I returned 7 days later to catch an internal flight. Automated check-in which you had to do was hell. They don't do counter check in. You're not allowed to check in your bags until you've done automated check-in. 4 days later I was back at the airport to take a flight to London. Internal arrivals and international flights is a good ten minutes walk. The whole place is under construction so it's a building site to say the least. I was at the check- in desk 4 hours before take off, no cafes, nothing. There was nothing to ease your waiting. Business desk opened as stated but economy wasn't going anywhere. After check in tried to find the business lounge through the building site. When I eventually found it what an utter disappointment and judging from the faces in the lounge there was a universal agreement. The lounge is not fit for purpose. Tiny and cramped. There were a couple of showers crammed into the little lounge and using them wasn't a nice experience. Door being rattled the whole time with people trying to get in to use the toilet. I saw successive people trying to use the mains power for their laptop and surprise surprise hardly any of the sockets worked. Food was very much a token affair. I've never left a business lounge to wait at the boarding gate an hour and a half before take off before but that was better than sitting in that awful lounge. The departure gate waiting area was even worse. Another building site. Silly me to expect world class airport amenities for a city that's to host world cup and the Olympics. So let down. My advise go after the Olympics and maybe it's sorted by then.



RIO DE JANEIRO AIRPORT customer review :  14 April 2014 by A Altenbernd    (Brazil)

Rating : 0/10

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Recommended

I am a Brazilian but I am very disappointed with our airports, mainly AIRJ (Rio de Janeiro International Airport). Air conditioning doesn't work, elevators do not work, escalators do not work properly, Nobody can pick you up at disembark (only authorized cabs). It is very old, not many choices of services, food and shopping).



RIO DE JANEIRO AIRPORT customer review :  31 January 2014 by S G Ignacio    (Spain)

Rating : 2/10

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Recommended

Old building, kept in bad conditions, very badly illuminated, dirty, it feels really wet inside the terminal. It really looks like a regional airport, smooth security, few bars (expensive and bad quality products, really nothing that you want to eat before flying ), some tax free store (average). The views from the waiting area are good. Getting to the airport from downtown Rio can take a lot of time so I recommend you getting there with lots of time (not lees than 3hrs before your departing time). I don't recommend any tourist to take the public bus. How are they going to manage all the traffic in the world cup/Olympics.



RIO DE JANEIRO AIRPORT customer review :  31 December 2013 by N Nacion    (UAE)

Rating : 1/10

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Recommended

I just came from GIG airport yesterday and my expectation of the airport of a country who is hosting the World Cup and joined the Expo 2020 as finalist was not met at all. Outside the check-in area of Terminal 2, it seems to look like a domestic airport. Upon entering, one can feel the humidity right away. Air-conditioning is not good especially with lots of people inside and the temperature outside. There is no wifi in the check-in area which makes it difficult for us who are waiting for long hours. They said there is wifi in the boarding area but still we are not able to connect. There is only a few selection of food/restaurants in the terminal and it takes ages to be served. Inside the boarding area, there is only one cafe that serves very limited food item. Shops for souvenirs and other items are very less also inside the terminal. Toilets in the check-in area is quite tolerable compared to the ones in the boarding area. The toilet in the boarding area is very disgusting and I did not even dare to use the cubicles and just waited for the boarding to use the plane's toilet. I thought also that being inside the airport terminal is safe already but there are beggars everywhere asking for money which makes it quite scary for foreigners who have heard different stories about the city's safety. They ought to improve the security of the airport first and also do something about the comforts of the travellers especially the tourists who bring money to the country. If they want to remain a tourist destination, better to spend money also in improving the airport facilities. The airport is like the face also of one's country.



RIO DE JANEIRO AIRPORT customer review :  19 March 2013 by S Koenig    (Brazil)

Rating : 4/10

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Recommended

It's probably better than GRU (Sao Paulo's international airport). That's the positive point. Terminal 1, being refurbished, is ghastly - cramped and old. Terminal 2 newer, and being expanded to handle all international flights, but fewer facilities in terms of eateries and shops, especially outside security (need to make the very long walk to Terminal 1, or try to get a ride on one of the golf carts going between the two). Elevators between levels were not working properly (tough if, after arriving, you have a cart full of luggage to go from the arrivals to departures level for a domestic connection). Saw almost no signage for arriving international passengers on where to go for connections to domestic flights. Food court overpriced and poor quality (Luxor Hotel - horribly overpriced even day rooms - probably best option for food). As noted, facilities, including baggage carousels, woefully too small for expected World Cup and Olympics crowds.



RIO DE JANEIRO AIRPORT customer review :  15 March 2013 by Jeff Stranks    (Brazil)

Rating : 2/10

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Recommended

Horrible, just like GRU and BSB. Terminal 1 is old dark and gloomy - last time I was there, there were signs saying that the building works would make it 'one of the top 10 airports in the world!' Terminal 2 is marginally better, being newer, but facilities are very poor (one coffee shop around departure gates), seats are uncomfortable, PA is risibly incomprehensible both in English and Portuguese thanks to dreadful acoustics. On arrival you'll be hounded by illegal taxi services before walking out onto broken down sidewalks. The only way to avoid it is to enter the country via GRU in Sao Paulo - arguably worse. Good luck.



RIO DE JANEIRO AIRPORT customer review :  22 January 2013 by D McGreugon    (UK)

Rating : 0/10

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Recommended

Horrible airport. Terminal 1 is badly in need of refurbishment or even a complete rebuild. I travel there on a bi-monthly basis fortunately in business class. I would hate to travel economy as the check in queues are generally long and chaotic. Food is of poor quality and over priced and the cleanliness leaves a lot to be desired in the food mall on the upper floor.



RIO DE JANEIRO AIRPORT customer review :  14 January 2013 by R Clement    (USA)

Rating : 1/10

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Recommended

Flew American out of Terminal 2 last night. It was their second night in that terminal. Overall experience was a joke. Business Class check-in was single agent who was missing from the check-in booth for the first 15 minutes completely. Totally unresponsive and unhelpful in suggesting how to get checked in with missing ticket agent. Business Class line probably 50-75 people long before ticket agent returns and they start brining some folks to Main Cabin check-in. Main Cabin check-in looked like a fan-filled soccer field after a game. Wait had to be hours. Luggage belts from check-in counter to the "underground" not working with all bags being carried by hand to carts. Security and Passport control queue a challenge. Inadequate passport control staff forced them to batch folks through security, probably 75 at a time, to keep from overloading Passport Control queue. Whole experience from arriving at airport to gate over 1.5 hours. Plane scheduled for 11.15pm departure. At 10.30 +/- they started moving passengers to a bus queue to get to wide body flight to DFW parked on tarmac. At midnight, passengers still coming on board plane. A total embarrassment in every regard. And as a regular business traveler, a disgrace. On Friday night, Business Class travelers need to allow 2 hours. Main Cabin travelers need 3 hours.



RIO DE JANEIRO AIRPORT customer review :  28 December 2012 by W Rebello    (USA)

Rating : 0/10

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Recommended

Summer in Rio, temperature above 100F and AC system can barely be felt. It is horrible inside the terminal. Flying United, was dropped at terminal 2 but after a lot of inquiring realized the Houston flight leaves from Terminal 1 as Continental, when this name has disappeared almost 9 months ago. All horrible. Can't imagine the World Cup and Olympics here.



RIO DE JANEIRO AIRPORT customer review :  21 December 2012 by S Gatenby    (UK)

Rating : 0/10

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Recommended

Flew on midnight departure. Got to airport well ahead of time but faced long queues for everything. The whole experience was stressful and rude terminal staff seemed unwilling to help with anything, even stopping passengers who had been delayed in security/passport control lines from getting quickly to departure gates. Announcements were very hard to understand and at times airline staff members were walking up and down the waiting areas shouting departure details to try and get passengers to the gates! Even late at night the temperature was so hot and the only air-conditioning that we found was in the expensive 'tax-free' shop. Facilities to eat/drink very limited-not a nice experience-for once it was a pleasure to get on the aircraft! Have no idea how they will cope with World Cup in less than 2 years - major work needed urgently.



RIO DE JANEIRO AIRPORT customer review :  25 June 2012 by Guido Bonati    (Italy)

Rating : 5/10

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Recommended

Recently travelled to Rio GIG from Portugal. The airport looks a bit old fashioned. At arrivals a long wait for luggage that was delivered on a random basis (no priority for business class travelers). Once you leave the customs area, do not go to the first taxi booths, but rather to the booths to the left in the main hall: they offer fixed cheap rates to the city centre. ATMs are in the mezzanine, and only one of them could accept my European bank card. I was disappointed in the return leg. Arrived early at the airport; no problem in the passport or security control areas. However once you are in there are only a couple duty free shops (one of them offering traditional goods at a very high price) and only one cheap restaurant, basically a fast food. I think better catering services are needed.



RIO DE JANEIRO AIRPORT customer review :  14 June 2012 by Shiva Sitaraman    (USA)

Rating : 4/10

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Recommended

Been there twice since 2009. Positively shocked at the dingy worn out look of the airport that is the gateway to such a lovely city. Like other reviews I found the signage sorely inadequate and immigration and check-in lines endless and very slow. The taxi touts yelling at you from the booths as you leave the baggage claim isn't exactly welcoming. The yellow cabs are the way to get to your destination. Overall, not a pleasant experience on arrival or while departing.



RIO DE JANEIRO AIRPORT customer review :  10 April 2012 by K Martins    (Brazil)

Rating : 3/10

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Recommended

The most decent airport in Brazil, but still a joke if compared to North American and European airports. The last time I was there they had 3 blackouts in 2 hours and the queues seemed to last forever. A reasonably large choice of food and shopping, but everything costs a fortune! The air conditioning was insufficient. With the World Cup and the Olympics coming, I think people will really get stressed over there.



RIO DE JANEIRO AIRPORT customer review :  9 April 2012 by P Thoreson    (Brasil)

Rating : 2/10

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Recommended

While it has undergone some renovations to Terminal 1 (the older of the two terminals) those renovations merely brought it up to minimum standards for a small Mid Western US City. This is definitely not an airport capable of handling World Cup traffic, let alone those planning to arrive by air for the Olympics. And, there appear to be no plans to do anything between now and the Olympics. So, expect large tents on the tarmac to process arriving passengers, long waits, and very few passenger comfort amenities. Terminal 1, which handles a few international flights but mostly domestic traffic, is modern but still grossly inadequate for a City of over 7 million and in a region where air travel is growing rapidly, let alone for the Olympics.



RIO DE JANEIRO AIRPORT customer review :  27 March 2012 by J Wallwork    (Canada)

Rating : 3/10

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Recommended

We used the airport 3 times. First time on our flight to Foz du Iguazzu, they changed our gate. There were no English announcements, so if had not looked at the screens, we would not have known about the change. Arriving back there was an incredible wait for luggage. Signage is very poor to direct you from the luggage area to where you can obtain transportation into the city. Third time we were flying to Sao Paulo to catch an international flight. They had us wait in the international area while our gate was located in the domestic area. Very confusing. I don't think they have enough infrastructure to handle the upcoming World Cup and Olympics.



RIO DE JANEIRO AIRPORT customer review :  9 February 2012 by Markus Moser    (Austria)

Rating : 5/10

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Recommended

The old terminal is old-fashioned but departure worked well (be a bit ahead of time to be on the safe side). There are little amenities behind the security check. The new terminal seemed to be in line with international standards, however, I did not see its past-security area. Terminal 1 is dated indeed, but this will only really matter to regular passengers. The only thing that really annoyed me was the taxi/limousine hawkers in the arrivals hall (and the rip-off limousine service booths). Gave me an awkward feeling after 14 hours of travelling, although this terrible practice is commonplace in many poorer countries around the globe. Airport administration should seriously do away with this. Just pass by those aggressive hawkers and get your cab outside the airport building at the curb.



RIO DE JANEIRO AIRPORT customer review :  30 January 2012 by N Junzo    (Brazil)

Rating : 2/10

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Recommended

Recent 1.5 hr domestic connection at GIG, T2. T2 itself is a modern building if compared to other Brazilian airports. It is probably the only one in the country with individual boarding and de-boarding walkways at each gate. Options for shopping and dining in the domestic security area are pathetic and prices are unrealistic. Can't understand how INFRAERO, the state-owned company who poorly runs GIG is self-satisfied with the low quality of service if offers to tourists and local taxpayers.



RIO DE JANEIRO AIRPORT customer review :  23 January 2012 by D Farrell    (Ireland)

Rating : 1/10

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Recommended

The worst airport I've ever been to. Appalling lack of shopping and dining option in the newer T2 (newer being relative). Ridiculously overpriced dining options where available. $9 for a small plate of soggy fries? Many of the lifts don't work correctly, and the entire place has a shabby and unkempt feel. You need to use your credit card to get connected to one of the WIFI networks as there is no shop/stall/information booth selling access vouchers. How this airport is going to deal with both an Olympics and World Cup is beyond me.



RIO DE JANEIRO AIRPORT customer review :  2 December 2011 by John Biddulph    (UK)

Rating : 1/10

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Recommended

Without question the worst airport I have been to. Terminal 1 is like everyone says, completely 70s, no one around to help. They advertise 15 minutes free wifi, but this doesn't exist. No restaurants or bars, only a stall selling overpriced sandwiches, crisps, and chocolates, and an overpriced duty free shop. World Cup and Olympics should be interesting!



RIO DE JANEIRO AIRPORT customer review :  2 December 2011 by K Stephens    (UK)

Rating : 1/10

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Recommended

Terminal 2 is a reasonably modern average building. The service however is appalling. The indicator board showed two flights leaving from the same gate at the same time. When I went to the information desk there were 5 people sitting there chatting to each other and I was completely ignored. The cafe (if you can find it) is overpriced and badly stocked with staff who really cant be bothered. The duty free is a joke. A modern international airport? I don't think so. Get your act together.



RIO DE JANEIRO AIRPORT customer review :  2 December 2011 by R Raines    (Brazil)

Rating : 1/10

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Recommended

I've been here for 9 years and GIG hasn't improved much. T1 is decrepit. T2 is modern but unless you are flying TAM or United you probably wont see it. On my most recent trip I saw some minor construction in T1 arrivals immigration but nothing that looked like real expansion. Baggage/customs unchanged, my advice is to try to schedule away from peak arrival/departure traffic. Premium lounges are on theme with the rest of the terminal, by that I mean a journey in time to the early 1970's. In all, it's a cramped confusing concrete warren.



Rio de Janeiro Airport customer review :  21 October 2011 by L Logan    (Australia)

Rating : 1/10

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Rio De Janeiro - Host of the 2014 World Cup and 2016 Olympics. The airport is a zoo and facilities are decidedly 1970s. I cannot believe Rio will host the two biggest events in the world given these facilities. I found the whole experience at the airport going and coming back, tiresome and not much fun.



Rio de Janeiro Airport customer review :  8 September 2011 by Duncan Anderson   (UK)

Customer Rating :  4/5

4 Star Rating   

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I was pleasantly surprised. Terminal 2 is quite new and although a bit sparse. Unless I missed a closer option there is a long trek from T2 to the ATMs at the top of T1. However, that meant I discovered the viewing deck to see dawn over Rio. Smiles Lounge in T2 is worth the price to pre-book. Calm and generous food and drink.


Rio de Janeiro Airport customer review :  8 September 2011 by S Koenig   (Brazil)

Customer Rating :  2/5

2 Star Rating   

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T2 is clean, fairly modern and the check-in area relatively uncramped. A choice of places for shopping and eating outside security. There is a consolidated VIP club in the international departures section for use by passengers on a number of airlines. T2 may not be great, but T1 is depressingly dark and cramped. Check-in counters afford less space than you find at many McDonalds. Lines build up and make it difficult even to walk by. In the food court, prices are high and quality low. How this airport will handle the big influx of visitors expected for the 2014 World Cup and 2016 Olympics I don't know.


Rio de Janeiro Airport customer review :  5 July 2011 by Jack Barkley   (USA)

Customer Rating :  1/5

1 Star Rating   

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Rio's international airport is on an island in Guanabara Bay about 30 mins from downtown during weekday traffic. It has the dingiest terminals of any major airport in the Americas, poorly laid out, and with absolutely dreadful signage that appears to be deliberately misleading in spots. The arrival experience isn't too bad unless the lines at Passport Control are long, but the departure experience is annoying beyond description. It's as though the city determined that departing visitors must depart from Brazil with a sour impression of Rio, because that is the result. The airport's motto must be, "Keep Them Confused." Never has an airport been less prepared for prime time, in this instance, when Rio hosts the World Cup and the Summer Olympics in a few short years.


RIO DE JANEIRO AIRPORT customer review :  28 March 2011 by A Hijmans   (Brazil)

Customer Rating :  2/5

2 Star Rating   

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T1 in transfer. Dark and vaguely depressing building, severe lack of food and drinks options, especially after security: had to queue for 20 minutes to get an overpriced coffee (not exaggerating, I actually watched the clock) at the only food and drinks outlet in domestic departures.


RIO DE JANEIRO AIRPORT customer review :  16 February 2011 by M Brown   (UK)

Customer Rating :  1/5

1 Star Rating   

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Terminal 2. Without a doubt the worst airport I've ever been in. Hot, dark and depressing with poor facilities airside. Couple of overpriced shops, couple of cafes with limited greasy food and limited seating. They should knock it down and start again - how they aim to cope with the World Cup is beyond me. Check in very long, they use antiquated systems. so be prepared and eat before you go - and do your shopping before you get to the airport.


RIO DE JANEIRO AIRPORT customer review :  10 January 2011 by John Griffith   (USA)

Customer Rating :  3/5

3 Star Rating   

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Airport has not been up-dated since the 1970s. Baggage handling is old fashioned. Depending on airline and class of flight, baggage delay may be up to two hours on arrival.


RIO DE JANEIRO AIRPORT customer review :  19 December 2010 by S Koenig   (Brazil)

Customer Rating :  4/5

4 Star Rating   

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Rio has two airports: the main, international airport (Galeao/Tom Jobim) and the small, downtown commuter airport (Santos Dumont). The international airport (GIG) has two terminals: one very old and one less old. The walking distance between the two is not short, but is covered, and a bank was offering free golf-cart rides between the two when we were there. Hard to get remotely accurate directions (eg. to the American Express Centurion Club) from anyone working in the airport. Gong through security (departing) and Immigration and Customs (arrival) both easy. Seating limited and not terribly comfortable in the gate area. Shopping choices limited upon departure. Best duty free store is just before Immigration, and you can shop there upon arrival On our last trip we were departing Rio on an international business class flight and were able to use the nice consolidated "VIP" club (use by a few airlines), complete with showers. The club is not easy to find. Airport looks quite incapable of handling the expected big crowds for the 2014 World Cup and 2016 Olympics. They talk of expansion and renovations, but that could take years.


RIO DE JANEIRO AIRPORT customer review :  20 August 2010 by Seamus Conlan   (Guernsey)

Customer Rating :  1/5

1 Star Rating   

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Long and very slow queue to pass border control due to very few guards. Friendly enough though. Past baggage collection and there are cabins near the exit for taxis: these are the really expensive ones and they make a real effort to grab your attention: shouting and waving their arms like lunatics. Avoid! Cheap taxis can be found outside: yellow cabs. Just make sure the meter is running and there shouldn't be any problems. The airport building itself (BA use the old terminal) is an extremely depressing place. Classic 1970's concrete and none of the people seem very friendly, though I was surprised by one very kind security guard when trying to find a cash machine for the taxi. All the ATMs are on the top floor at the far end of the building (turn right off the top escalator and go past the shops and restaurants). They are signposted "Banka" but only on the top floor. Only a couple of the machines will accept foreign credit cards: have fun finding out which ones they are! The whole place feels faintly threatening with security everywhere and people looking at you as though they would like to rob you. This is the worst airport I have ever been to.


RIO DE JANEIRO AIRPORT customer review :  29 June 2010 by F Dellera   (Italy)

Customer Rating :  1/5

1 Star Rating   

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Terrible airport, unfit for an international city. Shops are scarce and scattered without a logic all over the terminals, so you will find twenty ATM machines in a corner of an elevated floor after searching for one everywhere else. No connections to the city by public transportation at all, tourist information booths are located right after the baggage carousels and nowhere else- good luck if you want to go back asking for a map. Dirty, worn out, nobody speaks a word of any language that isn't Portuguese, my Spanish was barely enough to communicate. The worst of all, there is one single place in the whole departure airside past immigration where you can buy food and beverage, hiding a the basement floor that reeks of urine- right in front of the lounges. I have no idea how this place will be ready for the World Cup and the Olympics in such a short time.


RIO DE JANEIRO AIRPORT customer review :  10 May 2010 by I McNulty   (Denmark)

Customer Rating :  2/5

2 Star Rating   

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Depressing place. Lacking shops/restaurants/anything to occupy time. Cavernous departure area (international). Business lounge (Air France) became very busy/full. Check-in was fine though (business class). Definitely needs perking up prior to football World Cup and the Olympics.


RIO DE JANEIRO AIRPORT review :  18 March 2010 by B Ward   (Australia)

Customer Rating :  2/5

2 Star Rating   

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Rio de Janeiro Very depressing airport. One shabby kiosk selling packet chips and soft-drinks airside. Generally looking worn and run down, air conditioning not working and staff not too helpful. Though the terminal was very clean.


RIO DE JANEIRO AIRPORT customer review : 26 January 2010 by Steve Koenig

Customer Rating : 2/5

2 Star Rating

Still prefer it to Sao Paulo, but that's about all you can say for it. Few elevators, some with non-working buttons on the outside. General unkempt appearance, inside and out. Long walk between Terminal 1 (where I arrived on Continental) and Terminal 2 (from where I departed on TAM). High temperatures inside the airport (air con at all??). When trying to find the American Express club, I received contradictory info from 3 different people (the itself was nice, albiet small and without showers). The waiting areas for departing flights are spartan. At least you can shop at the large Duty Free shop upon arrival on international flights, not just departure. This airport does not project the feel of a place ready for the World Cup or Olympics.


RIO DE JANEIRO AIRPORT customer review : 9 December 2009 by Cristiano Miro

Customer Rating : 1/5

1 Star Rating

Rio's International airport is an appalling facility. When arriving from Houston on Continental, the central AC wasnot working (it has been off for 3 weeks). In spite of only one more flight arriving (AA from Miami), lines for passport check-for both brazilians and foreigners was huge, waiting 20 minutes before the line would start moving. When leaving the passport-check area, you have to walk down several sets of stairs, before reaching the baggage carrousel. Also, the restrooms at baggage claim area were both out-of-service. Galeao-as we Rio natives still call this airport is a shame. Archaic, poorly maintained facilities that, coupled with poor staff service; make Rio's International airport a strong negative first impression.


RIO DE JANEIRO AIRPORT customer review : 5 November 2009 by S Koenig

Customer Rating : 3/5

3 Star Rating

I used to like this airport, but that was probably just because it's not Guarulhos (Sao Paulo) airport or Pedro Martins (Fortaleza). Or perhaps because we arrived on Delta and departed on Gol (old wing?). The line for the Gol ticket counters was enormous; how they will cope with the World Cup I don't know. Once we passed through security, there was almost no option for eating or drinking, and seats were not comfortable (hardly the only airport with this problem). I'd still choose this airport over Guarulhos if I had the choice, but not by a wide margin.


RIO DE JANEIRO AIRPORT customer review : 29 June 2009 : by Alex Hijmans

Customer Rating : 3/5

3 Star Rating

The older wing mentioned in the previous post is currently being overhauled. That means there are even less services available after security. There is one coffee place and a magazines stand; that's it - for the moment, anyway.


RIO DE JANEIRO AIRPORT customer review : 26 November 2008 : by S Koenig

Customer Rating : 3/5

3 Star Rating

The new wing, where TAM is located, does not look too bad. Check-in counters are well-arranged, with no long lines that I could see. The older wing, whee Gol is located, is pretty drab and depressing, with few options to get anything to eat or drink after you pass security (much like Guarulhos Airport in Sao Paulo). There are some decent restaurants on level 3 of the old wing though they are not necessarily obvious from the ground floor. The airport is undergoing renovations, so thinks will hopefully improve soon. For now, I agree it's depressing, though on the "bright" side, not as bad as Sao Paulo or Brasilia, though not as nice as Recife.


RIO DE JANEIRO AIRPORT customer review : 8 November 2008 : by Barry Byrne

Customer Rating : 2/5

2 Star Rating

The international departure area here is bleak and depressing. Any joi de vivre you might find elsewhere in Brasil has been stripped away from here. If anything landside is marginally better than airside. Dark and gloomy waiting areas, very few amenities and those are mostly on an upper floor, not on the main floor. Really overpriced duty free shops, - look at photographic or electronic goods prices if you want to get a good laugh before embarcation. Yes, those are US dollar prices. It is even hard to read here, unless close to the windows, as the ceiling is dark and the lights though numerous, seem to more like candles in the distance. Inbound the immigration queues can be slow, particularly for non nationals from outside Latin America. It is not that the agents are particularly rigourous, but that they are not very numerous.



Rio de Janeiro Airport by ScoGreg Szczotka

26 November 2007   Customer Rating : n/a

Flew out of GIG on BA flight to London: depressing, grey concrete bunker. Very poor shopping and nowhere to eat. Staff let us through the security with a 1.5L bottle of water in our hand luggage, though at check-in all restrictions on liquids and safety info is clearly displayed. One proper duty-free shop with overpriced goods - one of the worst airports I have ever been to.

Rio de Janeiro Airport by Peter Johns

5 February 2007   Customer Rating : n/a

Drab grey, concrete buildings with not a lot of amenities in regards to shopping or entertainment. But, for those of you fortunate enough to visit the newer terminals, although you probably won't be doing this with Varig given their current predicament, you will find a refreshing change. The newer terminal is much better and offers far better services and amenities. When leaving the airport taxi desks are available on the right hand side, although personally I prefer to pre- book with Rio Airport Transfer as I then have someone to meet me on the concourse and assist me with my luggage.

Rio de Janeiro Airport by Simon Smith

29 January 2007

I flew out of the international airport GIG (terminal 2) on a TAM flight to Buenos Aires. It's almost completely empty, probably due to the Varig collapse, and feels very strange - a big terminal with about ten departure gates for a handful of flights per day. The facilities are really poor - there's not even a cafe airside, and prices in the "duty free" shop are much higher than in the city. There is also no information desk and almost no announcements made, so when our plane didn't turn up there was no way to find out what was going on.


Rio de Janeiro Airport by Andre Boulos

29 January 2007

Terminal 1 is really old-fashionable, where most of the international flights are concentrated, making the queues for the check-in counters huge and a big mess, as the terminal is not wide enough between the check ins and the outside doors. It is the second time in 4 months I depart from the international lounge in the terminal 2 to Sao Paulo, as the flight continues to Buenos Aires and I have to say that around 6 PM, the line to the passport control and X rays is really huge, with many foreigners completely astonished with such delay. There are about 2 cabins for the passport control and 2 X-rays and both foreigners and the Brazilians have to stay in the same line, completely nonsense. I use international departures and arrival lounges in Sao Paulo and, despite having four times the number of international passengers than Rio, it works better, even in the peak hours, as there are around 12 and more than 20 passport cabins in the departure and arrival lounges for the passport control respectively. There are separate lines for Brazilian and foreigners helping to make this procedure more efficient and faster. Surprisingly, the bags arrive quicker in Sao Paulo than in Rio, even considering the huge traffic in SP. The airport really has a great potential to grow, but for such a reduced international traffic it seems very inefficient.

Rio de Janeiro Airport by Andre Fernandes

22 January 2007

LHR-GRU-GIG and GIG-GRU-JFK, and GIG TPS2 is for sure the best terminal for international flights nowadays in Brazil. Easy to access the gates, lots of space, lots of sunlight, place for smokers (not my case), but need more flights and options. Very good to connect to domestic flights as well as to CGH Sao Paulo Downtown Airport. Baggage returned very quickly and there are no huge lines for Check Points like GRU.

Rio de Janeiro Airport by Michael Elkington

10 June 2006

After a long overland transfer to GIG for a homeward bound flight (Iberia) I was amazed at how poor the old Terminal was. Nowhere you might want to spend your last holiday money (the bookshop sold calendars that were literally a year out of date). There was nowhere to get even a reasonable sandwich (still less a meal) though you could get a beer or coffee from the most sullen bar staff in Brazil. After a great holiday I left Rio, the city that gave us carnival, in a thoroughly bad temper.

Rio de Janeiro Airport by Martin Evrard

15 February 2006

I just flew from Rio de Janeiro to Paris. I was not impressed at all by GIG airport terminal 1. It is very dark and once you went threw the passport control, there is really little to do. Two places for a drink, and a couple of shops. To those who consider buying cigarettes from the duty shop, you must know that they only accept US dollars or Euros. Don't expect to spend you last brazilian riais over there.On the top of that, cigarettes at the duty free shop are more expensive than if you buy them in the tobacco store that is right accross the hallway. A carton of Marlboro Light was 17 US$ at the duty free shop, only 11US$ at the tobacco store. Still can not figure out why !

Rio de Janeiro Airport by Doug Stookey

17 November 2005

I just returned from my second trip to Rio in as many years. Both times, I flew in and out of the (older) Terminal 1. Having not done much foreign travel, I found even the older Terminal 1 fairly easy to manoeuver around in. We had a long line for immigration, but 3 operators for foreigners had us all through in 20 minutes. Customs had long line as well. Again, we were through in 10 minutes. One through, there were plenty of friendly Terminal Porters giving information and assistance in their dark blue uniforms, one exchanged currency for me, even on Sunday. I checked in Rio and the porters were giving the same rate as the banks in Rio. You do get constantly hassled by taxi drivers trying to take you to Rio. We followed other comments (above) and went upstairs to departures and hooked a taxi into Rio. It was only R$ 67.00. Getting out of the country was easy as well. I did have my luggage searched once. It only took 10 minutes and I was immediately placed to the front of check in and actually got through check in before my companions who were not searched. OK shopping upstairs. There is an old, 70s-ish restaurant and buffet, which was actually kinda fun if you want to see what interiors were in the 70s. Terminal 1 is kinda old and dingy - maybe could use a sprucing. I didn't mind, though. It was cool stepping back into the 70s.



 

 


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