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Customer Review scoring : Richmond International Airport
10 out of 10  10 out of 10
4 reviews

 



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RICHMOND INT'L AIRPORT customer review :  10 July 2013 by Rich Hutchens    (USA)

Rating : 5/10

Queuing

Cleanliness

Facilities

Recommended

Airport is clean and seems to be efficient, as airports go. However the food service is dismal. There are no brand fast-food, which is what we needed in order to catch a bus out to a conference center. The only offering was some place called Cheeburger Cheeburger (yes, a dated reference to an old SNL staple), which food was neither fast nor flavorful. Fries were greasy, meat was half-cooked and the service was slow. Certainly an "international Airport" can do better.



RICHMOND INT'L AIRPORT customer review :  23 February 2012 by Tim Buntin    (USA)

Rating : 9/10

Queuing

Cleanliness

Facilities

Recommended

My experiences have always been pleasant. Security lines are extremely short and there is a lot of open space. Checking in is never a hassle-we have been able to pass by the check-in desk in 20 minutes or less on the worst of days. Bathrooms are clean, and there's always a cafe or news store open. Delta seems to have the largest concentration of flights at the airport, most of them being on their regional affiliates running under Delta Connection. Overall the airport is very good, clean, and friendly.



RICHMOND INT'L AIRPORT review : 13 July 2009 by Charles Strad

Customer Rating : 5/5

5 Star

Richmond International is a new, stylish, and perfect sized airport on the outskirts of Richmond. 9 major air carriers serve RIC, flying to over 22 domestic and international destinations in the USA and Canada. The airport is medium-sized and easy to find your way around. The security lines are short and hassle-free. The airport atrium has a large glass roof, giving the airport interior a very "open" feel. A restaurant in the atrium has a large window with a full view of the apron for all the plane spotters. Travel into and out of RIC is always hassle-free and fun.


RICHMOND INT'L AIRPORT review : 14 August 2008 : by M Keenan

Customer Rating : 5/5

5 Star

Richmond is a medium size airport that has recently been extensively renovated. My experience flying in and out was very pleasant – RIC is a “human sized” airport, so it is easy to get around. Baggage recovery was fast and painless, with our checked bags appearing only about five minutes after we had arrived at the carousel. The rental car desks are conveniently sited, and the rental car garage is a two minute walk from the terminal. Our total time from landing to driving off in a rental car was less than thirty minutes. The airport is well connected to the adjacent Interstate highway, so the airport is easy to get into and out of. On departure, check-in and security was quick and painless. There is a restaurant in the secure area offering a view of the ramp, a pleasant thing for the travelling aircraft buff. Overall, I was very impressed with Richmond airport, and would use it again anytime.










 


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