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Customer Review scoring : Rhodes Airport
4 out of 10  4 out of 10
12 reviews

 



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RHODES AIRPORT customer review :  11 October 2013 by J Prior    (UK)

Rating : 7/10

Queuing

Cleanliness

Facilities

Recommended

Dreaded using this holiday island airport but was pleasantly surprised. Baggage reclaim on arrival not well lit and a bit chaotic but probably due to large number of flights that had just landed. Even more chaotic trying to find Thomson rep, had to go out of terminal and re-enter through another door just to find her! Return journey was much better, no thanks to passengers for other flights on our coach who just wanted to push and shove to get their bags and into airport. Dealt with very efficiently at check-in, Thomson rep even wheeled my mother's case to the scanner for her. Upstairs departure area very bright and clean, even the toilets. Strange that our departure gate could not be accessed as dividing doors to that part of terminal remained closed for about 2 hours, leading to congestion (people queuing) and no seats then available in gate area. Overall, was not as bad as I had expected.



RHODES AIRPORT customer review :  5 August 2013 by Janet Fury    (UK)

Rating : 0/10

Queuing

Cleanliness

Facilities

Recommended

Absolutely appalling place. Avoid at all costs - visit at your peril and just hope you don't need the toilet. Hideous.



RHODES AIRPORT customer review :  1 December 2011 by S Vartanyan    (USA)

Rating : 7/10

Queuing

Cleanliness

Facilities

Recommended

Flying during the off season, I had a much better experience than most of the other reviewers, check-in was fast but in tradition with other domestic flights, did not start until about 45 mins before departure. Courteous and pleasant service throughout the airport though, fast security, spacious gate areas.



RHODES AIRPORT customer review :  29 October 2011 by Iney Penlington    (UK)

Rating : 1/10

Queuing

Cleanliness

Facilities

Recommended

Long queues to check-in, oddly, having to take baggage off check-in conveyor belt and take it to another area to go through to loading. Passport control was quick but that is about the only positive to this airport. Seating was not enough, area very noisy and very dark. That alone was enough to send the stress levels soaring. No toilet roll in any of the ladies cubicles, 80% of the loos had no seats. Two large shops, over priced, both selling exactly the same products. Staff were the most unfriendly people we have come across. I queued for 35 minutes in the only cafe pod open, I got 3 drinks and 3 croissants at a cost of 24 euros for my trouble. Our experience of this airport is enough to stop us travelling to Rhodes again.



Rhodes Airport customer review :  9 September 2011 by S Donovan   (UK)

Customer Rating :  1/5

1 Star Rating   

Queuing

  

Cleanliness

  

Facilities

The airport facility for the higher gate departure number gates are so primitive. One over priced cafe selling overpriced food for starters then in both of the gents toilets all of the urinals were out of service and to make maters worse all of the cubicles had no seats, and not to mention several sinks had broken taps.


Rhodes Airport customer review : 26 September 2010 by S Harrison

Customer Rating : 2/5

2 Star Rating

Rhodes Airport check in is a complete disaster area, despite all the work so far carried out, so far there is no improvement. Total Chaos still.


Rhodes Airport by Pavel Iosad

1 February 2007   Customer Rating : n/a

Had to wait for baggage for quite some time on arrival, but otherwise pretty smooth. Check-in on the way back was fast, and seating was available (but I suspect it would not be the case in a more touristy time than 7am in January). One drawback was lack of screens telling which gate to go to: there was an Olympic flight leaving five minutes before our Aegean, so boarding was simultaneous, but there was no indication of which gate was for which flight, and I had to catch the gate number from the announcement in Greek (sometimes English was added, but haphazardly).

Rhodes Airport by Tony Cherry

12 August 2006

Although still chaotic, I'd say this has improved a bit since I last used it ten years ago. Mind you, I think even a tourist airport needs a few more seats in the departure lounge. However, my reason for posting here is to point out that basic safety seems to remain a closed book. The huge new plate glass windows at the departure gates have no safety markers on them and my seven year old son who is no thug ran straight into one. The gate staff refused to write it down as an accident or to offer any meaningful help. Happily no real harm done, but if that's the approach to safety front of house, how are things behind the scenes?

Rhodes Airport by Adrian Howlett

30 August 2005

This airport is dreadful! It looks like a depressing 1960's or 1970's structure, and is far too small for the amount of passengers who go through it. I even had to wait outside for a while because the departures hall was close to capacity! I found it nearly impossible to reach my gate for the flight home, because it was hidden through a series of doors and corridors with no signs at all, so I ended up wandering around confused. There was very little flight information displayed on the screens, and it was quite worrying to see nothing about my flight. The seats were all put out of view of any information, so I had to sit on the floor for ages to find anything out about my flight!


Rhodes Airport by L Lammers

21 April 2005

Rhodes Airport has changed a lot during the years. It has become more modern and still hasn't got the facilities it doesn't need. It is mainly a tourist airport and so it doesn't need fancy lounges or anything. The baggage handling could be a lot faster though. It often occurs that you have to wait about an hour or two which is very normal. When departing again you have to pay close attention to the checking in process which is just hilarious. People screaming all over the place and you don't get a boarding card but just a sticker on a carton card with your seat assignment on it. Summarizing, Rhodes and it's airport is just typical Greece and when you know this in advance you'll be fine!!

 

Rhodes Airport by J Penrose

1 October 2004

In reply to Tim's comment about new 'security measures' at Rhodes, they did not x-ray ALL bags, just hold luggage. 'No small bags' they told us as we tried to load everything. So on to the check-in area we went, where we were free to move things from our unscanned 'small bags' into our scanned and security-tagged hold luggage. Nor were we yet 'airside', tour reps and other non-travellers were milling around in the confusion. Anybody could have slipped anything into scanned luggage. Security? What a joke. Only safe place to scan luggage is as it goes airside, ie after check-in, surely. Is this happening anywhere else?

 

Rhodes Airport by Tim Bagnall

26 July 2004

Rhodes airport has not changed in years, and is still the same experience. When you arrive, there are no signs as to which belt your luggage is arriving, no air con. The only thing that has got worse is the new security measures when you arrive. You now have to have all your bags x-rayed as you enter the airport before you can join the long queues to check in. This is fair enough in the modern world, but rather annoying at 3 in the morning with long queues, irritable people, and only one x-ray machine working. Would be a lot better if they had more machines. But then again, you are in Greece, and it is always a refreshing change to go there and find that the "no rush" attitude is still there. So you just sit back and accept it.

 






 


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