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Siem Reap Airport
8.4 out of 10  8.4 out of 10
27 reviews

 



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SIEM REAP AIRPORT customer review :  9 October 2014 by Marie Baker    (Australia)

Rating : 10/10

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Cleanliness

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Recommended

Airport and staff were efficient and friendly on arrival but really came into their own when we struck a problem with flights on departure. They were thoroughly professional, capable, quick and genuinely concerned for us. Our problem (not of their making) was addressed and with a smile. We doubt we would have had such great service anywhere else. Thank you!



SIEM REAP AIRPORT customer review :  10 March 2014 by J C Dand    (Turkey)

Rating : 10/10

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Recommended

A super airport, with a really good selection of shops, including a very reasonably duty free and a tempting local artisans shop with excellent silk products. A cafe with good coffee and a bar, plus comfortable seating and light, bright decor make this one of the worlds nicest (if one of the smallest) places to wait for a flight. No sign of anyone asking for money at immigration, by the way.



SIEM REAP AIRPORT customer review :  29 December 2013 by A Põllu    (Estonia)

Rating : 2/10

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Recommended

Nice little airport, with reasonable prices at shops. The biggest let downs are the immigration officials asking for a tip for stamping your passport. Have never seen something like that.



SIEM REAP AIRPORT customer review :  25 September 2013 by Alain Kupferman    (Thailand)

Rating : 9/10

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Recommended

Beautiful, small airport, using a lot of wood as decoration, and looking traditional, very much like Cengkareng, Jakarta. Quick obtention of visa on arrival, no customs check. Nice shops, fantastic bookshop and friendly people, a model airport.



SIEM REAP AIRPORT customer review :  28 October 2012 by K Pardoe    (Australia)

Rating : 10/10

Queuing

Cleanliness

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Recommended

Obtained e-visa prior to leaving home, arrived airport, only cabin baggage, we were not the first off but were first out of the terminal in about 10 minutes.



SIEM REAP AIRPORT customer review :  29 August 2012 by C Callanan    (Australia)

Rating : 6/10

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Recommended

We flew from Siem Reap to Ho Chi Minh where we were flying directly on to Singapore on Jetstar. We were informed that we would need a visa for Vietnam even though we were in transit as we would have to collect our luggage and check in again at HCM. We were charged $200 each to have a Vietnam visa arranged to collect at HCM on arrival there. We were not going to be allowed to board our flight in SR so had no choice other than to pay up . There was a man waiting for us on arrival at HCM and we got the visas, collected our bags and checked in again, all without leaving the airport. Has this happened to other travelers? It cost more than the flight! This was the only sour note after spending 3 lovely weeks in Cambodia.



SIEM REAP AIRPORT customer review :  13 February 2012 by J Tydeman    (UK)

Rating : 3/10

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Recommended

A nice enough airport aesthetically but utterly rude staff - they almost beat LA staff for total contempt for their passengers, forgetting perhaps that we passengers keep them in jobs.



SIEM REAP AIRPORT customer review :  23 October 2010 by T Hodge   (Australia)

Customer Rating :  4/5

4 Star Rating   

Queuing

  

Cleanliness

  

Facilities

It's clean, tidy and staff seem to be friendly. There is free wi-fi which was reliable. You have to pay $25USD departure tax which some passengers complain about, but you probably pay more in your ticket for flights from major airports. There are no airbridges meaning there is a walk to the aircraft.


SIEM REAP AIRPORT customer review :  5 July 2010 by Karen Stafford   (Japan)

Customer Rating :  4/5

4 Star Rating   

Queuing

  

Cleanliness

  

Facilities

I've used this airport several times and they usually manage to keep it pretty clean, and the staff are fairly attentive. Filling out your visa forms on the plane will speed up the process when you arrive. Reports of immigration officials asking for "tips" have been on the increase (do not tip them!), as have reports of people with fake e-visas. (The e-visa site is occasionally being hacked into, and it can be difficult to tell if you have been issued the real thing) If your e-visa is not the real thing, you will have to line up again and pay $20 for a VOA (visa on arrival).


SIEM REAP AIRPORT customer review :  8 January 2010 by Andre Gauvin   (France)

Customer Rating :  4/5

4 Star Rating   

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Cleanliness

  

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Overall a convenient and clean airport with a more than reasonable shopping and seating offer. A lot of paperwork upon arrival though and queues can be lengthy both at arrival and departure at passport control.


SIEM REAP AIRPORT customer review : 24 October 2009 by C Wesley

Customer Rating : 4/5

4 Star Rating

Small airport with few gates. Close to town. Quick in (passport control) and out (security). Wide range of services for such a small place but only one vendor of each (except food) so no selection.


SIEM REAP AIRPORT review : 15 September 2009 by Fred Gross

Customer Rating : 4/5

4 Star Rating

Well built and very clean. Close to town. Easy check in when you depart and easy customs checks when you arrive. No lines at security. Has all the services needed (but only one choice of vendors due to the airports small size). Lots of smiles from the staff.


SIEM REAP AIRPORT review : 22 May 2009: by Peter Saunders

Customer Rating : 5/5

5 Star Rating

Great little airport: well-designed, clean, efficient and with a wonderful bookshop airside that sells the latest English-language paperbacks at reasonable prices. Also has decent snack outlets with charming staff.



SIEM REAP AIRPORT review : 14 January 2009: by P Bedson

Customer Rating : 4/5

4 Star Rating

Amazingly good - small airport new and clean and with excellent connections to more or less everywhere. Dont let the hotels tell you that you need to be there 2 hours ahead because if you do you will find the check in closed. You will need $25/PAX for departure tax - payable in cash. Quick check in and security, airside there are some nice cafes a few souvenir stores and what must be one of the worlds most expensive duty free shops! The walk across the tarmac to the aircraft is a nice reminder of how it used to be.



Siem Reap Int'l Airport review by Ho Mun Hung

26 March 2008   Customer Rating : 5 Star Rating

The whole place look more like a resort more then an airport! The architecture is done in a pleasant traditional Cambodian style, very inviting and the interior is surprising modern! It really give visitors a very good impression of Cambodia! When flying off do remember to set a side us$25 for the airport tax. The transit area was a bit small but it has a nice cafe, gift shops, duty free shops, a decent bookshop and even a foot massage shop! The price are higher than those in town but it is better then nothing, and I have seen 1st world countries big airports transit area who is worse than Siem Reap airport.

Siem Reap Int'l Airport review by Dave Jaros

4 March 2008   Customer Rating : 4 Star Rating

Check-in counters well enough to cope the peaks (saw some B767s charters on runway), immigration just after check-in. Security do not care about liquids (opposite to Thailand) so you may bring your own as much as needed. Nice but pricey (compared to local market) souvenir shop, also not cheap cafe with good variety of snacks. Old fashioned view to tarmac and walk to the airplane will make you feel fine despite the 25 USD departure tax (but frankly, you'd pay much more on most odd places). Maybe if they could open some courtyard grass that one may sit down and have his drink.

Siem Reap Int'l Airport review by Dave Stanley

2 March 2008   Customer Rating : 4 Star Rating

I almost gave this 5 stars. A very good experience in and out. It is small, but with a reasonable choice in shops and a restaurant. The Cambodians want people to visit their country and are keen to please. The airport is new and in very good condition. Use the e-Visa service before arriving to save yourself one queue. There is a $25 departure tax.


Siem Reap Int'l Airport review by Chiew Hong

22 January 2008   Customer Rating : 4 Star Rating

Found this airport to be very simple, small and basic but had it's own unique characteristic. Arrival/Departure hall very simple but elegant. A nice variety of food/coffee/sundries outside the gates. And some very nice shops after security which make my wallet dry. On passport control, make sure you get your arrival card/custom clearance card ready as the queue to clear passport/custom quite long and take times but if you ready, then it was breeze.

Siem Reap Int'l Airport review by Bjorn Klubbenes

13 January 2008   Customer Rating : 5 Star Rating

A Modern, well functioning airport. As a group of 23 arrived all with "visa-on-arrival", including filling the visa application form, payment of visa, passport control and customs clearance, we were all outside the airport in 15 minutes. Polite, friendly and efficient staff, including the officials. Sufficient variety and numbers of taxfree outlets.

Siem Reap Int'l Airport review by Frank Winter

20 December 2007   Customer Rating : 4 Star Rating

Very pleasant surprise. Small but very nice airport (nice architecture, clean). Clean toilets, lots of shops in departure area, short walk (50 meters) to/from airplane. Visa-on-arrival process still soviet-style with 8 persons in a row processing your visa but reasonably fast. If you don't have a passport photo on hand (who has?), they will charge you additional 2 USD on top of the 20 USD for the visa. Immigration was smooth for me but some of my friends (Nigerian and Pakistani) got interrogated for 15 minutes. Nothing bad but surely annoying. On the other hand, they told me they are used to it as this happens at most airports if you travel on these types of passports. Check-in with Jetstar very smooth, no problems at all and process now streamlined so no running around required. But the $25 'get out of Cambodia tax' is just a rip-off. But again, this is probably to support the budget airlines so they can keep their ticket prices low and you get stung only when at the airport when it's too late. Be careful at the security check and put all your belongings inside a bag (e.g. backpack). My friends had heard stories about mobile phones being stolen by security personnel when they just put it in regular bowl to scan. Not sure if this story is true but better be safe than sorry. Overall I was quite impressed, this airport is at least on a par with Phuket and way above airports like Cebu.

Siem Reap Int'l Airport review by M Gephart

26 November 2007   Customer Rating : 4 Star Rating

Found this airport to be very charming and having much more personality than anything we saw in it's neighbor (Vietnam). It is a modern facility - which has kept the quaint Cambodian feel of the early 1900s. A nice variety of food/coffee/sundries outside the gates. And some very nice shops after security. All-in-all, very impressive for an airport and tourist market just starting to take off.

Siem Reap Int'l Airport review by Justin Burton

9 May 2006   Customer Rating : n/a

Arrived from Lao, and was surprised to see a modern terminal building, recently constructed, no covered walk ways, and no bus just a short walk to arrivals. Immigration was okay 3 lots of counters and $40 for a Visa. All taxis are the same price - $5 into Siem Reap as dictated by the government, very few touts outside. Departures was again okay, modern and clean, small duty free shop selling local made items. Watch out for the $30 get out of Cambodia tax.

Siem Reap Int'l Airport by Chris Sadowski

27 March 2005

It's an airport of two distinct halves - the arrivals area is basic and reflects what you would expect of a country as poor as Cambodia and I can only concur with the descriptions above of severe looking officials in Soviet-style uniforms, but the departure lounge, whilst small, is rather nice and the Artisans d'Angkor shop is lovely - make sure you allow time for a rummage! Some beautiful flower beds to ooh! and aah! at on your way to your plane too.

Siem Reap Int'l Airport  by  Simon Cheung

14 November 2004

This is the funniest and most antiquated in Asia - not to mention the most expensive to enter and leave. Given the huge passenger numbers using it for access to the Angkor Wat temples I wonder if it isn't time for another upgrade of the current facilities. Immigration control on arrival is carried out by a row of five officials at a counter who process your visa one by one and costs $25. Another gentleman in a Soviet-era uniform then proceeds to meticulously stamp your passport and other paperwork. All painstakingly slow but quite comical. When leaving I would advise plenty of time, even for a short flight to Bangkok or Ho Chi Minh as the departures terminal was heaving with passengers who first need to have their luggage screened, check-in, queue again to pay the $20 airport service charge and then another security check. According to the Bangkok Airways agent this was apparently quiet season !! There isn't much to entertain other than a few free internet desks and the wonderful Artisans d'Angkor shop whose prices are the same as their shop downtown. You can forget about any business class lounge although above the departure gates there is a restaurant. I think most people don't bother anyway as the airport is not a very glamorous experience unlike its bigger neighbours. It's basic but just about does the job, but I'd hate to see what's it's like on a busy day.

Siem Reap Int'l Airport  by  Steve Haire

12 February 2004

Arrivals - Very basic, have 20 - 25 US Dollars available in cash for your visa. This is processed on arrival in a most chaotic fashion. The staff hold the completed passports up in the air for reclaiming after identification. Don't worry too much, you will get your passport back !!  Departures - Although quite small, fairly organised and have 25 US dollars for your airport tax. Refreshment facilities available together with e-mails - I dollar for 10 minutes

Siem Reap Int'l Airport  by  Eamon Murphy

14 November 2003

Very small but immaculate. Staff are very efficient and friendly especially if you smile. Most hotels offer free transfer if you email beforehand. Taxi drivers and touts will try to take you to their hotel which is often overpriced.

Siem Reap Int'l Airport  by Xuess Wee

12 October 2003

Gateway to the fame Angkor Wat in western Cambodia. The airport looked remarkably modern compared to the town of Siem Reap. A little on the small side, it is nonetheless cool, bright and new. There are no land bridges so you make use of the tarmac alighting and boarding your planes. Customs were cleared quickly and efficiently though the officers may looked stern. Hoards of taxis gathered outside the main door so be warned. Airport has a small waiting area with some shops and a cafeteria so it can get pretty crowded if there are many flights flying off. It takes roughly 20-30 minutes to reach the centre of town via taxi or arranged transport.



 

 


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