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Raleigh-Durham Airport Passenger Reviews and Traveller Reports

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Raleigh-Durham Airport
8 out of 10  8 out of 10
20 reviews

 



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RALEIGH-DURHAM AIRPORT customer review :  2 June 2014 by S Guo    (USA)

Rating : 9/10

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Recommended

Very nice and new airport. Easy to get to and from Raleigh Durham area. Parking is easy. Security lines were short. Not a very crowed gate area. Straightforward layout. Lots of destinations considering the size of the airport. Not very good public transit, but taxi costs are not high. Prices are reasonable to fly in and out.



RALEIGH-DURHAM AIRPORT customer review :  1 April 2014 by J Forlines    (USA)

Rating : 10/10

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Recommended

Traveled here to teach in Triangle once a week since fall of 2012, always to T2 on Delta, American and JetBlue. A number of superlatives: Parking close by and easy to access. TSA screening faster than any airport I have encountered in US. New modern terminal easy to navigate with all my airlines within easy walking distance of each other. Plenty of amenities, with good food, good service.



RALEIGH-DURHAM AIRPORT customer review :  20 December 2013 by P Sanader    (USA)

Rating : 10/10

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Recommended

Pleasure to able to use this flexible and modern medium sized airport as a launching pad to the world. Never any hassles with parking, security, baggage or overall facilities, and friendly staff always willing to oblige. Major airports visited this month including DFW (Texas) Sydney, Melbourne and Brisbane (Australia) don't hold a candle to RDU is every respect.



RALEIGH-DURHAM AIRPORT customer review :  28 August 2013 by T Ward    (USA)

Rating : 10/10

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Recommended

RDU is clean, quiet, efficient, and elegant. Great experience in smooth security line, at the comfortable gate area, and in the diverse and high-quality shops in the terminal.



RALEIGH-DURHAM AIRPORT customer review :  23 December 2012 by Brett Jones    (USA)

Rating : 10/10

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Recommended

Nice airport for its size. Terminal 2 (the new one) has enough amenities, even though you only have two options - turn left or right. Security area was large enough, with a minimal line even on Thanksgiving. CLT has more options, but RDU is more modern-looking (for what that's worth!).



RALEIGH-DURHAM AIRPORT customer review :  26 October 2012 by R Maccuswell    (USA)

Rating : 10/10

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Recommended

Have not flown out of new T2 since they opened up the entire terminal, last time just half of it, now both wings are open and it is immaculate. One of the top terminals in the country for an airport its size. Plenty of shops, food etc. Security well organized did not take long. Comfy seating, powerports etc. Great place to fly out of. They are now starting to renovate old T1 which is abysmal. Avoid it if you can, only Southwest uses it now.



RALEIGH-DURHAM AIRPORT customer review :  23 October 2012 by Colin Pay    (UK)

Rating : 10/10

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Recommended

Left T2 for IAD on United. Our first use of this facility, vast improvement over the old one. Clean, bright, plenty of seats most with charging points and good refreshment outlets. All staff polite.



RALEIGH-DURHAM AIRPORT customer review :  5 September 2011 by E Lawson   (USA)

Customer Rating :  4/5

4 Star Rating   

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The new Terminal 2 is where all airlines except Southwest use. Terminal 2 is bright, clean and pleasant. There are shops and restaurants. RDU is never really that busy, given the relatively small population of the Triangle area. I've been to this airport five times in 6 months. The only issue I have is that there is no free wifi.


RALEIGH-DURHAM AIRPORT customer review :  30 June 2011 by SM Masinter   (USA)

Customer Rating :  5/5

5 Star Rating   

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RDU is the perfect size and well run. Not too small, not too large. It's just right. The new terminal 2 is modern, clean, has beautiful indirect natural lighting from large skylights, and has wonderful acoustics. Even when very busy, it is not loud inside at all. The atmosphere here gives the feel of "calmness," which is quite a feat for an airport these days. They really did a wonderful job building this terminal. Clean. Pretty. Nice bathrooms. Very good selection of restaurants. Efficiently run security, and friendly staff too. Parking is very easy. My favorite place to park is Fast Park & Relax. You can't go wrong with Raleigh-Durham.


RALEIGH-DURHAM AIRPORT customer review :  28 March 2011 by Brian Smith   (Japan)

Customer Rating :  5/5

5 Star Rating   

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The entire terminal 2 is now open and operating. It is gorgeous! I've been through quite a few airports in my life, and RDU has got it right. Very modern, comfortable, good outlets for food and shopping, spacious, clean, and interesting art and aesthetics. Unfortunately, if you travel on Southwest, JetBlue, or Air Tran, you will have to use the old, crowded and substandard terminal 1.


Raleigh-Durham Airport customer review : 13 August 2010 by S Smith

Customer Rating : 4/5

4 Star Rating

T2 impressive. Arrivals good however immigration could do with a few more staff, especially when a full London flight arrives. Baggage delivered quickly. Staff easy to find which is always a good thing. Departures excellent, with plenty of areas to sit and plenty of options for eating and shopping. Gate areas clean and I really like the seats with the charging outlets for charging ipods, phones and laptops. Overall great airport which I look forward to using again.


Raleigh-Durham Airport customer review : 1 February 2010 by R Maccuswell

Customer Rating : 5/5

5 Star Rating

Left from the new T2 last week - nice to see such a nice new modern facility. Check in and security quick and efficient, many options for food and beverage as well as shopping. Concourse is one long linear layout with moving sidewalks so very easy to navigate and get your bearings. Not much in pre security side however.


Raleigh-Durham Airport customer review : 21 August 2009 by Brian Smith

Customer Rating : 5/5

5 Star Rating

My first visit in and out of the new terminal 2 and I have to say I was completely impressed! I live abroad, travel rather often and feel that this terminal is one of the best I've ever traveled in and out of: open and bright design, clean, lots of toilets, very comfortable and large chairs in all boarding gate areas, a decent array of food options, plasma displays all around, baggage claim large and easy to navigate, and a open and convenient check-in area. Terminal 1, on the other hand is really basic. Depending on your airline, RDU can be a great experience or just an average one. Can't wait for the whole terminal 2 to be completed and hope I never have to go in and out of terminal 1 again. Good job RDU!


Raleigh-Durham Airport customer review : 8 April 2009 : by Ano Tyler

Customer Rating : 4/5

4 Star Rating

The renovation project has been finished and it looks beautiful. The terminals have been renamed "1 and 2," and most airlines have been moved over to terminal 2. There are multiple food options (both sit down and fast food) with several focusing on healthy eating. Security is a breeze. Hopefully terminal 1A is either renovated or torn down.


Raleigh-Durham Airport customer review : 5 July 2008 : by R Yancy

Customer Rating : 2/5

2 Star Rating

RDU is my home airport. The airport is divided between terminals A and C. Terminal A houses the majority of the airlines. However, the terminal was never meant to be permanent, as Terminal C used to be an American and Midway Airlines hub. As a result, Terminal A is adequate, but nothing special. The facilities are nice, except for the Southwest and US Airways baggage claim area (it is a dump). There are enough shops to keep you occupied until your flight arrives (on the concourse level that is; the baggage claim and ticketing level, which is also a waiting area for those waiting for someone to arrive, has virtually nothing to entertain people). The downside is that there are no moving walkways, and the terminal stretches a good distance (word of advice: if you have a flight with Northwest or Continental, wear comfortable shoes, as the gates are at the far end of the terminal). Terminal C, on the other hand, has fallen behind the times and is quite drab. Half of the terminal was torn down to be rebuilt by the end of summer of 2008. The side of the terminal currently open is pretty poor, with barely any shops to entertain travelers and with much of the building seeming in disrepair. With the second phase of the construction of terminal C to be completed by 2010 or 2011, the terminal will be much nicer. There is nothing terrible about RDU, but when compared to other airports, it is average at best.



Raleigh-Durham Airport review by A Lamont

5 March 2006   Customer Rating : n/a

I have only used the new terminal C at RDU (which provides only for AA, United, and Air Canada). I flew on United, who were terribly understaffed, creating a huge queue. I had to wait in this line on two consecutive days due to my flight being cancelled because of weather. Terminal C is a terrible place to have a flight delayed - there are only two or three commercial outlets in the building (coffee, alcohol, newspapers). The terminal is clean and modern, and would be fine if you were guaranteed to only have to stay for a small amount of time.

Raleigh-Durham Airport review by Brian E Smith

8 January 2006

At the moment, the airport is a bit crowded in terminal A and it isn't so "pretty", but with the new construction at terminal C, the future looks to be better. At the moment, terminal C is a bit quiet and uncrowded, albeit plain. Terminal A is crowded but has enough shops to help kill time before a flight. I have used the long-term parking in lots 3 and 4 and found them to be fairly convenient for short trips. You have to wait for the bus, but it comes pretty often. My only complaint is about the security. In terminal A the security checkpoints are so overcrowded (and they have two of them!) so it takes time to get through them. Terminal C seemed less so. After breezing through ATL and ORD’s security checks, it was a shocker for an airport this size to have such long waits. Lastly, on a positive note, RDU has a great web site!


Raleigh-Durham Airport review by M Worth

28 July 2005

Although the terminals are getting older, it is not that bad to find where you need to be. They have parallel runways so Terminal A (actually 2 connected terminals) are on one runway and Terminal C (being torn down but still operational) is on the other runway. The new super terminal ready in 2009 will be really nice and look well with what is the nicest "car park/garage" in the world. This huge goliath of a car park sits between the 2 terminals. Security is OK, but a little tight in Terminal A. If you fly NWA, their gates are at the very end and is a "nice" walk. Busy airport but not super big or super large. The triangle is great place to visit and do business.

Raleigh-Durham Airport review by L Lammers

7 June 2005

Anyone that is coming into RDU and is not from the area should be aware that the airport has building/concourse A, A, C. Not A, B, C or A1, A2, C. The only way I describe it to people in the first A or the second A. A bit confusing. Both A's are fairly close together, thankfully. Really not sure how the airport describes it but found the locals as confused as I.

Raleigh-Durham Int'l Airport review by Jay Duce

20 September 2004

This airport is a nightmare for anyone waiting to pick up a passenger unless of course you happen to arrive in your car just as the person you are picking up comes out of the front doors. There are few if any places to eat if you wait. There are very few seats to sit in if someones flight gets delayed. Should you by chance be a visitor from another country I can only say that the counter that exchanges money has rates that might be the worst in the world. On the flip side this airport might have one of the best covered parking lots I have ever seen.

 



 


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