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PRAGUE RUZYNE AIRPORT Passenger Reviews and Customer
opinions |
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PRAGUE RUZYNE AIRPORT customer review : 11 January 2010 by Farouk Mogheth (Thailand)
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Customer Rating : 4/5 |
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One way flight from Prague to Munich in the wee hours of early morning. Flying Czech airlines
from T2. Even at 5.45am the hall was full and seemed like a rush hour of sorts. There were
check-in kiosks all over the place and each had a lady helping the passengers easing the
crowds from actual check in and just sending them afterwards to baggage drop off. I found this
really attentive. After being there for 20 minutes, the crowds eased as more and more check in
counters opened and the crowds dispersed- at the beginning it looked a bit messy. Check in
went through fast enough, then through x rays which is also quick enough. Coming into the
terminal air side at 6am, many shops were still closed but a fair amount was open. The Czech
Pub type restaurant was very big and a lot to chose from. Prices were OK. Eating venues prices
seem to be represented in various "price star" category as shown in the guide that is
available. Went to my gate as we were bussed to our plane (An ATR turboprop). It was painfully
cold that day outside so it was very sweet of the bus driver to open and close the door when
we were waiting for the rest of the passengers to step in the bus compared to other airports
where doors are wide open no matter what weather is outside. Prague is still a great airport
and very easy to navigate through. You have what you need there. I have to be fair and take
one star for the relative mini-chaos that was at the check in the morning. I agree that it is
not an airport to remain in while long lay-overs so I guess either use one of the hotels
around the place and in the air-side as well or just jump to the city as its only 30 minutes
away.
PRAGUE RUZYNE AIRPORT customer review : 9 January 2010 : by P Herman (Spain)
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Customer Rating : 3/5 |
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Not a place I enjoyed spending several hours between flights in. Terminal is modern by 1970´s
standards and its dull compared to other airports one can connect in. Lots of shops, but duty
free is extremely overpriced. Food choices are terribly lacking, that is if one isn't in the
mood for KFC or bratworst sandwiches in a pub so smoky the air was blue. A tiny thimble of
expresso and a piece of strudle in a cafe set me back a whopping 10 euros! I almost refused,
but there was nothing else worth eating. Internet cafe charged me before telling me that only
a handful of email sites can be accessed. Only saving grace is the kind CSA staff and the fact
that you can connect relatively quickly due to the airport's small size. My advice is avoid
long connections here.
PRAGUE RUZYNE AIRPORT customer review : 31 August 2009 : by K Pardoe (Australia)
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Customer Rating : 4/5 |
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Landed 1600, no hold baggage, caught 1620 bus in front of terminal into town. On departure
went through immigration but security clearance is at the gate which seems to defeat the
purpose of security. Presumably it is set up like this because arriving/departing passengers
mix freely inside the terminal. I would suggest taking your own food and drink purchased in
town as it will be far cheaper than at the airport.
PRAGUE RUZYNE AIRPORT customer review : 18 August 2009 : by Farouk Mogheth
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Customer Rating : 5/5 |  |
Check in always efficient, passport control usually fast as well as the security. Now the
airport offers (finally) free wifi connection. True that the free connection is 256KBs but its
enough for web browsing and mail sending. If you need a faster one there seems to be paid wifi
with 10MBs connection.
PRAGUE RUZYNE AIRPORT customer review : 13
August 2009 : by Jim Keeney
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Customer Rating : 5/5 |  |
Recently used this airport for the first time when on a city break to Prague. I was most
impressed. Despite large volume of flights, our arrival and departure were free of stress.
Terminal building clean and well run. Only fault I could find was expensive prices for
refreshments - I suppose this is typical of most airports.
PRAGUE RUZYNE AIRPORT customer review : 17 June 2009 : by Robert Szocik
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Customer Rating : 5/5 |  |
Arrived from MAN on a busy early-morning CSA flight, returned to LHR on a busy mid-afternoon
flight with BA. Bags on the belt within 10mins of arrival. Immigration fast and efficient, no
queues. Fast, friendly and efficient check-in on the return leg. No queues at passport
control. Terminal clean throughout. Adequate facilities landside. Usual range of facilities
open airside (before security), still a good range, but can be expensive. Lots of busy flights
scheduled around the same time, yet passing through passport control, and eventually security,
couldn't be quicker. Still no facilities after security other than a vending machine, but both
Czech and English complimentary newspapers were available at the gate. Still my favourite
regular airport, and always a pleasure to use.
PRAGUE RUZYNE AIRPORT customer review : 10
March 2009 : by G Jardin
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Customer Rating : 4/5 |  |
A modern spacious terminal that is easy to use. Quick baggage return and short walks to the
gates. Very good experience.
PRAGUE RUZYNE AIRPORT customer review : 23 February 2009 : by Keith Jones
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Customer Rating : 4/5 |  |
Terminal 2 in the Schengen zone is excellent. The only downside is the high prices charged by
the refreshment outlets. The airport itself is modern, clean and efficient.
PRAGUE RUZYNE AIRPORT customer review : 26
January 2009 : by Farouk Mogheth
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Customer Rating : 5/5 |  |
Flew from Prague Terminal 1 (PRG-SVO). The terminal was so easy to go through - after
operations of Schengen countries moved to Terminal 2, this one has been a real ease to be in
and pass through. Check in a breeze, passport control and security quick. There is a fast link
at passport control by each gate. Shops are fine and fast food joints available. I passed from
checkin to gate in less than 15 minutes. Definitely a great airport to fly through.
PRAGUE RUZYNE AIRPORT customer review : 18 October 2008 : by T Vetter
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Customer Rating : 4/5 |  |
Pleasantly surprised by the modern well-maintained facilities at Praha. Very clean bathrooms. Flew
in from Atlanta on Delta and had no trouble clearing customs in a matter of minutes. Took the Cedaz
shuttle bus into city center. Stayed the night before our early AM Czech Air flight to Budapest at
the adjacent Marriott Courtyard hotel, which proved to be quite pleasant as well. Checked in the
evening before with Czech Air so we were able to check our bags in a much shorter line in the AM.
The airport staff were professional but not friendly.
PRAGUE RUZYNE AIRPORT customer review : 1 October 2008 : by Alexander Stare
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Customer Rating : 4/5 |  |
I m very impressed how well PRG Airport has developed since my last visit in March 1989. This
airport is far the best in Eastern Europe and many airports in Western Europe have difficulties to
match the quality of PRG airport.
PRAGUE RUZYNE AIRPORT customer review : 12 September 2008 : by L Hyams
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Customer Rating : 4/5 |  |
Well maintained, clean and efficient BUT the most expensive I have ever visited in terms of cafes
etc. We paid the equivalent of £28.00 for 5 coffees!
PRAGUE RUZYNE AIRPORT customer review : 8 September 2008 : by L Simpson
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Customer Rating : 4/5 |  |
Was very impressed with this airport flew from Terminal 1 and found the staff at check-in very
capable and fairly rattled through the queue very professionally. Had a walk round this terminal and
no 2 as there was time and like one was impressed by the shops facilities toilets cafes food shops
etc. The 119 bus to get to the airport was included in the local tram/U train ticket and the Line
A underground to the terminus prior was as well
PRAGU
PRAGUE RUZYNE AIRPORT customer review : 30 June 2008 : by Brett Smith
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Customer Rating : 5/5 |  |
Ticket counters are in a very spacious area, and a huge board identifies all flights. There were a
decent number of shops inside the terminal, although they did not open until 0600. Also, another
bonus was the police that I saw a few times, which was very reassuring. It was the only airport in
Europe where I saw security more than one time.
PRAGUE RUZYNE AIRPORT customer review : 27 June 2008 : by Matt Battersby
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Customer Rating : 5/5 |  |
Prague is a good airport for the number of flights/passenger numbers. It is easily laid out both
airside and landside with a reasonable choice of food/drink/shopping outlets. Unless you are
completely laden with luggage the bus to Devicka Metro station is by far the cheapest public
transport option. It drops you outside the Metro station and you can use the same ticket for both
bus and metro - in fact valid for all public transport for 70min period - purchased inside the
terminal building. Don't forget to validate your ticket on the bus using the yellow clicker
machines. Trip to the other side of Prague took less than an hour both ways. Other thing to note is
that only Czech Airlines seem to operate a continuous check in. Certainly EZY and BA often only open
2 hours before the flight departs so don't get there 3 hours early.
Prague Airport review by Stefan Vetter
5 April 2008 Customer Rating : 
In the last 3 years I was using PRG about once a month. So far it was a good airport. But I start to
change my mind. Only one immigration officer to leave Schengen for non-Schengen area in the morning,
so had to queue over 40 minutes and was lucky not to miss my connecting flight, although there where
60 minutes between the flights. Then my baggage did not made the connection. On the other day I was
concluding angered that the X-Ray security staff were sticking several paste-on labels all over the
front of my suitcase. I esteem security, but this was not only an annoyance but also damage of
property. The used clue for these PRG paste-on labels is stickier than all the others I have got so
far around the World. They also hold well but can be taken away without any major traces. PRG uses a
glue you need solvent to remove it more or less. This has nothing to do with security, not at all.
If it would, about 99% of all other airports would be insecure! If you want to get back to old
excellence, throw away these stickers and look for another manufacturer. And boost presence of
immigration officers.
Prague Airport review by Robert Szocik
3 April 2008 Customer Rating : 
I flew from Terminal 1, to London. Only 5 minutes were spent at bag drop/check-in, there were only
three passengers in front of me at passport control. This airport is one of those airports where
there are no facilities after security. I prefer to get through security as early as possible, and
use departure lounge facilities while waiting for the gate open - I personally feel this is better,
but considering how pleasant the experience was otherwise, this is a minor complaint.
Prague Airport review by I Zikic
28 February 2008 Customer Rating : 
Unlike some airports the staff at the security checks and the immigration officers are friendly and
well mannered. Upon arrival, passengers holding a non-EU-passport are not allowed to use the EU-
immigrations booth. The overall impression is good, the new Terminal is clean and nice, although I
miss a restaurant with reasonable prices. I flew with Lufthansa with CSA-handling, my bags arrived
19 minutes after on-block time, while I arrived in Y-Class.
Prague Airport review by Dave Jaros
26 November 2007 Customer Rating : 
Departure at 6.30 from T2. For one day trip, car parked in the C parking (option for "normal" and
"security watched" zone, then 5 mins walk to the terminal. Pre-printed boarding pass allowed to
proceed directly to immigration, through in a breeze as the usual peak did not start yet. Beware
that the security check is just after the immigration (so no at the gates like in T1). At this time
(5.45 am) there are no shops airside open in the T2 except of pier C (newsstand, bar), only vending
machine for drinks and sweets/snacks (accepts CZK and Euro coins, change in CZK only). Boarding
called on time. Arrival on 11 pm from AMS again without stress and without checked baggage, out in
10 mins by fast walk. Parking exit signage a bit chaotic and strange procedure (you have to proceed
your parking card three times when leaving the "secure zone" or two times from others), but 20 mins
after landing I was driving my car out. Easy place to get in/out.
Prague Airport review by M Sjolund
23 November 2007 Customer Rating : 
An excellent airport. I fly in and out of PRG 2 times per week for the past 2 years. Very good
layout and use of space. It is clean - manages to keep a very new feeling to it (both terminals).
Not too many shops. Its positioning in Prague is an excellent central Europe location for this
purpose. Crystal Lounge (CSA and Skyteam members) - is an excellent lounge.
Prague Airport review by Y van den Braa
12 November 2007 Customer Rating : 
A nice clean spacious airport. Customs and immigration went fast though, but immigration staff and
check in staff could be more friendlier! Other downside is that there is no ATM machines at all after
you pass the passport control.
Prague Airport review by Paul Jacobsen
6 November 2007 Customer Rating : 
Nice clean airport, but perhaps oversized as the distance from and to the gates is quite impressive. I
arrived in Terminal 1 Non-Schengen: Immigration check for EU nationals was very fast, but the non-EU
queue was long. I departed from Terminal 2 Schengen. Once again immigration and security checks were
fast, but it was Sunday morning. Transfer into the city is quick and painless, using bus no. 119. Buy
your bus ticket in advance, as buying it by the driver will cost 5 CZK more. In Terminal 1 you can buy
the ticket at the Transportation Desk in the Arrivals Hall OR at the ticket machines located at the
bus stop. In Terminal 2 there are no ticket machines though.
Prague Airport review by Ron Kuhlman
20 September 2007 Customer Rating : 
Pleasant experience. Much improved in recent years.
Prague Airport review by David Bicker
30 August 2007 Customer Rating : 
Nice airport overall. I like the way security is based at each individual gate rather than the usual
free for all at most other airports I have used. Made the experience quick and easy. Staff friendly.
Passport control slow.
Prague Airport review by Farouk Mogheth
12 July 2007 Customer Rating : 
Flew once more on one of the few long haul flights to Prague (Seoul
Incheon non stop to Prague by Korean). The landing was to Terminal 1
(Non Schengen). taxing to the gate was quick and the plane de-boarded
fast. The entire passengers of a fully booked A330-300 rushed to the
passport control. The passport control tried to be quick unfortunately
only 4 out of the 12 passport gates were open. They seem to be
understaffed lately. The chaos was due to the fact that all NON-EU
passengers stubbornly stood in the line for the EU passengers only even
if they saw that the police/immigration could not assist them and sent
them to the other passport controls as they have a different PC system.
The signs were clear. I think it would be better if the airport had a
couple of people around who would direct the passengers in rush hours to
avoid the hassle. Baggage service fast and respected "priority" tags.
Prague airport has been great to fly to and through. Modern and spacious
airport. At departures they now have priority passport control for C and
F class passengers however none at arrival as I am used to elsewhere in
the world in some airports. The offer in the airport when it comes to
services, lounge, now a transit hotel in the transit area as well as an
efficient courtyard hotel by Marriott in front of the terminal. The food
is OK and there is a lot to choose from even fast food now. 70% of
flights now can be checked in by the internet however not all airlines
(not even CSA Czech airlines) has self check in booths but they are to
come soon this year. Better to fly through PRG rather than the hasttles
of a larger airport. Security is tough but fast. Terminal 2 has much
more space but we will see how it work officially as a Schengen Terminal
since the Czechs are to enter the Schengen Jan 1st 2008
Prague Airport review by Dave Jaros
31 March 2007 Customer Rating : n/a
Once again an arrival to the new T2 on March 22 evening - most of the
facilities in airside area closed (10 pm). Swift immigration, rather
fast baggage delivery (15 mins after landing). Still one half of this
terminal remains empty so you may play a soccer there :) Compared to my
previous comments ( 11 July 2006), there is no change in the confusing
bus stop arrangement in the front of the T2 for a city. Also, arriving
very late evening, there are no vending machines for bus tickets and
news agents are closed - so you have to 1) buy a ticket at the driver -
no big banknotes accepted or 2) go to the T1 arrival building on the
left hand side - takes 5 mins walk - and change your banknotes for coins
or buy the ticket there (news shops are usualy open longer). If
negative, take the bus stop from the T1 area and use option 1).
Prague Airport review by Daren Stubbs
13 February 2007
Nice airport. Lots of travelators so it saves you walking. Very well
sign posted and luggage was handled quickly. Once outside airport loads
of transport options and no queues. Overall very impressed with this
airport.
Prague Airport review by Mark Hatton
26 January 2007
Prague airport is wonderful. It took a while for me and my fiancee to get our bags, but certainly in
the top 3 of all the airports I have visited. Spacious and cosy, well mannered staff and prices
make this airport one of central europes' wonders.
Prague Airport review by Farouk Mogheth
26 January 2007
I had the chance to use the new accommodation in the transit area for
connecting passengers. The Transit II hotel is in the transit are, so
people who need EU visa will have no trouble having a good sleep for
long layovers since the airport doesn't really offer comfortable seating
(sleeper seats). Unfortunately the hotel is small, withonly 12 rooms and
20 or so beds. Rooms are nice with aircon and a shower - you are charged
short term or normal use of the room (upon hrs or by day). I found
satellite TV, WWW with a channel regarding departures and arrivals, and
a great system in the room that allows maximum darkness in the room. A
new shower service in the airport as well newly opened.
Prague Airport review by Garik Valerivich
17 December 2006
Had the misfortune to transit here last week on the way to Odessa from
Heathrow. Only one transit check in desk, 4 computers but only two staff
for a queue of 50. Then to the boarding gate where to my surprise you
have to pass through more security scans. No organzied queue , everyone
bottle necking into one gate. There were 4 scanners but only two in use
and staff just milling about. The staff that were actually working were
enjoying every minute of making the process as slow as possible then the
cheeky woman had the nerve to tell me to hurry up when I was emptying my
pockets! At least 14 people missed their connecting flights. Staff rude,
miserable and petty. If your'e going to Prague you have no choice but to
come here but if you are transiting, find another route and avoid this
hellhole.
Prague Airport review by Mark Hatton
5 October 2006
Good, well maintained airport here. Facilities are very good, and the
airport is clean. Checking in to come back home and boarding the
aircraft is very smooth and done efficiently by the staff. Cant
complain, been to some bad airports but this isn't one of those.
Prague Airport review by Jerrold Icban
5 October 2006
Excellent, clean, and modern airport. There is an international food
court in the terminal (before you go through passport control) as well
as wireless internet (for a fee). After you get through passport
control, there isn't really much else, except a couple of bars and pubs,
which is suffice for me anyway! Spend your unused Czech crowns on beer
and Becherovka while waiting for your flight! If you want to get to the
city centre, you can take the bus/metro (if you know the routes), or you
can take AAA Taxi, which is a reputable company, and will charge you
around 500-600 Kc. With the exception of traffic, it shouldn't cost any
more than that. If you stay at the Corinthia Towers Hotel, and you use
their taxis to go to the airport, they'll charge around 800 -1000 Kc. A
little bit expensive, but very nice Mercedes cabs. Of course, if you
have a friend to pick you up there, even better!
Prague Airport review by Dave Jaros
11 July 2006
Using the new T2 (Schengen flights) for first time, I got easily
oriented. Even the public transport busses are stopping in front of T1
and T2 separate, with Czech and English announcements. Cheap foil
baggage packing at the entrance (3 Euro) and plenty of check in desks.
Airy terminal, with some fast food restaurants (main course at 4-6 Eur),
theme bars and shops upstairs, some more to be open. If you wish better
(and more expensive) restaurant, you should use the one in T1 – called
Restaurant Praha. The T2 provides also better view terrace in public
area (T1 only in transit). Only a small part of this new terminal has
been open yet. Common security check for the transit area (similar to
the Stansted etc) with lots of screening gates and well staffed for the
midweek yet holiday traffic. Clean facilities and seating at gates
available. On arrival Jul 09 late afternoon, had to wait for baggage
offload for some 30 mins. The airport fees vary and may double depending
on the company and season, however still below MUC, VIE. If arriving and
using public transport busses to the city (lines 119/100/179), be aware
of the proper stop – there are three of them at the same platform before
terminal. The stops are signed and wheck checking the timetables on, you
would see the bus stops en route. So use the outer right one, as the
buses terminate otherwise round the corner (however the driver would
most probably tell you that). Some clever heads at the Prague Airport
Company, would you please change this confusing schedule for
foreigners?? Finally, this airport desperately needs any kind of
train/subway city connection. All in all it is clean and easy place to
use and navigate.
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