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Prague Ruzyne Airport Passenger Reviews and Prague Ruzyne Airport Traveller Reports
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Prague Ruzyne Airport customer review : 2 February 2013 by M McManus (Belgium) |
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Rating : 7/10 |  |
Queuing |  |
Cleanliness |  |
Facilities |  |
Recommended |  |
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Clean and well lit airport. The best way to downtown is to get a radio taxi inside the terminal, which offers a
large discount for return journeys. Airport food choices a little limited, and there is no smoking ban in the
airport, so if you sit inside the restaurant, there is a chance it will be smokey (though you can sit outside).
Sign posting was good and staff were helpful. Decent selection of souvenir shops.
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Prague Ruzyne Airport customer review : 26 July 2012 by Farouk Mogheth (Thailand) |
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Rating : 9/10 |  |
Queuing |  |
Cleanliness |  |
Facilities |  |
Recommended |  |
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2 flights in 2 weeks, one was KLM to Amsterdam in C class. Check in was in seconds, security was a breeze
and since its an EU flight, there was no passport control. EU flights leave from T2, large and airy, I suggest a
bit more greenery to smarten it up. But squeaky clean, shops, cafes, etc. Sky Priority in security check and
boarding working fine and smooth. Arrival to T2 was also very quick and smooth, bags took a while to come
(20min) but priority tags were respected. Stress free experience. Second flight was from T1 with Czech
airlines to and from Abu Dhabi in Economy. This is the non-EU terminal. Check in was rather quick with no
actual drop off baggage counter (CSA mistake), passport control was as well a breeze. At arrivals all EU
passport holders can use the self passport control, took all but a couple of seconds, easy to use and would
quicken the process but many were a bit scared to use it. The non-EU passport holders takes 20-25 minutes
at least. The departure gate was barely enough for the number of the passengers which was very
uncomfortable. Prague airport is quite good to fly from and too. Its never too much of a hassle and with
minor tweaking here and there, it could be even better. The experience us usually good. The return flight to
Abu Dhabi was almost midnight so most shops were closed or closing.
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Prague Ruzyne Airport customer review : 26 July 2012 by Tor Idar Larsen (Norway) |
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Rating : 8/10 |  |
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Cleanliness |  |
Facilities |  |
Recommended |  |
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I used PRG as a transit airport several times a year between 2007 and 2009. It never let me down. Never
much queuing, everything running smoothly. Perfect size for an airport. Good places of spotting as well. Good
prices, nice KFC restaurant. They never lost any bag I had, even with a 20 minute connection once. Avoid the
Coca Cola "bar". Horribly overpriced for Prague standards. Easy to navigate, helpful young personnel with
good English skills. Would love to still use this as a connecting hub, but not so at the moment as CSA does
not fly my normal route any longer.
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Prague Ruzyne Airport customer review : 10 July 2012 by D J West (UK) |
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Rating : 9/10 |  |
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Recommended |  |
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Flew BA so went to use the John Menzies lounge in T1. Not bad. Good view of manoeuvring area. Good choice
of beverages. Food rather limited. Lots of chocolate wafer biscuits. Inbound flight delayed due to weather so
spent another 2 hours in the lounge. All in all a nice airport to travel into/out of.
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Prague Ruzyne Airport customer review : 10 July 2012 by J Bachenberg (USA) |
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Rating : 10/10 |  |
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Cleanliness |  |
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Recommended |  |
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After nearly 12 hours in transit from Atlanta via Frankfurt to Prague, I was delightfully surprised. The airport
is new, shiny and easy to navigate. We cleared passport control, customs, picked up our bags and were on
our way in 30 minutes. When we flew out, we had no problems with check in, security finding our gate,
nothing. Many other major airports could learn from this one.
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Prague Ruzyne Airport customer review : 29 June 2012 by Ville Niemi (Russia) |
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Rating : 9/10 |  |
Queuing |  |
Cleanliness |  |
Facilities |  |
Recommended |  |
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Transit between terminals 1 and 2 was extremely smooth, though it was not a peak rush hour and the limited
security control lanes could conceivably cause queues. Service at the transfer desk was excellent. Restaurants
and cafe's could improve their quality, though still rank on the better side.
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Prague Ruzyne Airport customer review : 26 March 2012 by Vicky Miha (Greece) |
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Rating : 7/10 |  |
Queuing |  |
Cleanliness |  |
Facilities |  |
Recommended |  |
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Very nice relaxation lounge. The only, but major downside: the most expensive airport cafes I have ever seen
- 10 euros for a double cappuccino.
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Prague Ruzyne Airport customer review : 28 December 2011 by J Hunt (USA) |
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Rating : 10/10 |  |
Queuing |  |
Cleanliness |  |
Facilities |  |
Recommended |  |
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Easy arrival from New York, cleared customs within 20 minutes of landing, airport very easy to navigate and find
transportation into the city center. Flying out of Prague going through security was very easy and checking in at the airport
was personable and easy.
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PRAGUE RUZYNE AIRPORT customer review : 18 April 2011 by C Rocha (Portugal)
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Customer Rating : 4/5 |
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Terminal 2 Schengen area flight. On arrival efficient debarking and fast luggage delivery. You
must be aware that starting in January 2011 the CEDAZ shuttle bus as ceased to operate to the
hotels and only have the schedule services to city centre. We use taxi that has a kiosk in the
arrivals. They give you a return discount coupon and call a cabby's to the desk. The service
cost us 600 CZK to Prague centre and a lot less in the return voyage 400-450CZK. Departure
hall is big and efficiently run including a fast security check. Reasonable selections of
shops and free shops but the food outlets are on the expensive side. Good standards of
cleanliness and comfort. On the whole a good place to start or finish a trip.
PRAGUE RUZYNE AIRPORT customer review : 9 January 2011 by Farouk Mogheth (Thailand)
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Customer Rating : 5/5 |
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Flying to and from Prague to Terminal 1 (Bangkok-Moscow-Prague). Arriving to Prague in the
early evening with a fully packed B777 at passport control and still it was fast. Baggage was
on carousel within 15 minutes. The departure made the most impression on me. The checkin was
handled by Czech Airlines staff. Had 3kg extra and had to rearrange them to my handbag -no
hard feeling there. The check in agent asked whether my reserved seat is really what I want.
He actually warned me that in my vicinity there are 3 infants and if I'd like to change. I
agreed. All with a smile. Passport control took al about 3 seconds to go through. The security
check is at each gate and for the first time all with broad smiles and efficient - took a lot
from the usual departure jitters. Prague airport is the airport to fly through - comfortable,
not too huge and very close to city in case you have a longer layover. Lots of new shops and a
great supermarket. Free wifi.
PRAGUE RUZYNE AIRPORT customer review : 9 June 2010 by David Gartside (UK)
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Customer Rating : 4/5 |
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Terminal 1 arriving - efficient passport / baggage reclaim / customs etc. Returning to UK - a
peaceful process with lots of space and seating. Security is at gate where there are shared
lounges, so rather odd that they chose to schedule departures to Manchester and Sofia within
about 10 mins of each other from a shared lounge when nothing else was happening along the
pier. That said, handled fairly well.
PRAGUE RUZYNE AIRPORT customer review : 11 January 2010 by Farouk Mogheth (Thailand)
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Customer Rating : 4/5 |
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One way flight from Prague to Munich in the wee hours of early morning. Flying Czech airlines
from T2. Even at 5.45am the hall was full and seemed like a rush hour of sorts. There were
check-in kiosks all over the place and each had a lady helping the passengers easing the
crowds from actual check in and just sending them afterwards to baggage drop off. I found this
really attentive. After being there for 20 minutes, the crowds eased as more and more check in
counters opened and the crowds dispersed- at the beginning it looked a bit messy. Check in
went through fast enough, then through x rays which is also quick enough. Coming into the
terminal air side at 6am, many shops were still closed but a fair amount was open. The Czech
Pub type restaurant was very big and a lot to chose from. Prices were OK. Eating venues prices
seem to be represented in various "price star" category as shown in the guide that is
available. Went to my gate as we were bussed to our plane (An ATR turboprop). It was painfully
cold that day outside so it was very sweet of the bus driver to open and close the door when
we were waiting for the rest of the passengers to step in the bus compared to other airports
where doors are wide open no matter what weather is outside. Prague is still a great airport
and very easy to navigate through. You have what you need there. I have to be fair and take
one star for the relative mini-chaos that was at the check in the morning. I agree that it is
not an airport to remain in while long lay-overs so I guess either use one of the hotels
around the place and in the air-side as well or just jump to the city as its only 30 minutes
away.
PRAGUE RUZYNE AIRPORT customer review : 9 January 2010 : by P Herman (Spain)
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Customer Rating : 3/5 |
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Not a place I enjoyed spending several hours between flights in. Terminal is modern by 1970´s
standards and its dull compared to other airports one can connect in. Lots of shops, but duty
free is extremely overpriced. Food choices are terribly lacking, that is if one isn't in the
mood for KFC or bratworst sandwiches in a pub so smoky the air was blue. A tiny thimble of
expresso and a piece of strudle in a cafe set me back a whopping 10 euros! I almost refused,
but there was nothing else worth eating. Internet cafe charged me before telling me that only
a handful of email sites can be accessed. Only saving grace is the kind CSA staff and the fact
that you can connect relatively quickly due to the airport's small size. My advice is avoid
long connections here.
PRAGUE RUZYNE AIRPORT customer review : 31 August 2009 : by K Pardoe (Australia)
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Customer Rating : 4/5 |
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Landed 1600, no hold baggage, caught 1620 bus in front of terminal into town. On departure
went through immigration but security clearance is at the gate which seems to defeat the
purpose of security. Presumably it is set up like this because arriving/departing passengers
mix freely inside the terminal. I would suggest taking your own food and drink purchased in
town as it will be far cheaper than at the airport.
PRAGUE RUZYNE AIRPORT customer review : 18 August 2009 : by Farouk Mogheth
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Customer Rating : 5/5 |  |
Check in always efficient, passport control usually fast as well as the security. Now the
airport offers (finally) free wifi connection. True that the free connection is 256KBs but its
enough for web browsing and mail sending. If you need a faster one there seems to be paid wifi
with 10MBs connection.
PRAGUE RUZYNE AIRPORT customer review : 13
August 2009 : by Jim Keeney
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Customer Rating : 5/5 |  |
Recently used this airport for the first time when on a city break to Prague. I was most
impressed. Despite large volume of flights, our arrival and departure were free of stress.
Terminal building clean and well run. Only fault I could find was expensive prices for
refreshments - I suppose this is typical of most airports.
PRAGUE RUZYNE AIRPORT customer review : 17 June 2009 : by Robert Szocik
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Customer Rating : 5/5 |  |
Arrived from MAN on a busy early-morning CSA flight, returned to LHR on a busy mid-afternoon
flight with BA. Bags on the belt within 10mins of arrival. Immigration fast and efficient, no
queues. Fast, friendly and efficient check-in on the return leg. No queues at passport
control. Terminal clean throughout. Adequate facilities landside. Usual range of facilities
open airside (before security), still a good range, but can be expensive. Lots of busy flights
scheduled around the same time, yet passing through passport control, and eventually security,
couldn't be quicker. Still no facilities after security other than a vending machine, but both
Czech and English complimentary newspapers were available at the gate. Still my favourite
regular airport, and always a pleasure to use.
PRAGUE RUZYNE AIRPORT customer review : 10
March 2009 : by G Jardin
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Customer Rating : 4/5 |  |
A modern spacious terminal that is easy to use. Quick baggage return and short walks to the
gates. Very good experience.
PRAGUE RUZYNE AIRPORT customer review : 23 February 2009 : by Keith Jones
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Customer Rating : 4/5 |  |
Terminal 2 in the Schengen zone is excellent. The only downside is the high prices charged by
the refreshment outlets. The airport itself is modern, clean and efficient.
PRAGUE RUZYNE AIRPORT customer review : 26
January 2009 : by Farouk Mogheth
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Customer Rating : 5/5 |  |
Flew from Prague Terminal 1 (PRG-SVO). The terminal was so easy to go through - after
operations of Schengen countries moved to Terminal 2, this one has been a real ease to be in
and pass through. Check in a breeze, passport control and security quick. There is a fast link
at passport control by each gate. Shops are fine and fast food joints available. I passed from
checkin to gate in less than 15 minutes. Definitely a great airport to fly through.
PRAGUE RUZYNE AIRPORT customer review : 18 October 2008 : by T Vetter
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Customer Rating : 4/5 |  |
Pleasantly surprised by the modern well-maintained facilities at Praha. Very clean bathrooms. Flew
in from Atlanta on Delta and had no trouble clearing customs in a matter of minutes. Took the Cedaz
shuttle bus into city center. Stayed the night before our early AM Czech Air flight to Budapest at
the adjacent Marriott Courtyard hotel, which proved to be quite pleasant as well. Checked in the
evening before with Czech Air so we were able to check our bags in a much shorter line in the AM.
The airport staff were professional but not friendly.
PRAGUE RUZYNE AIRPORT customer review : 1 October 2008 : by Alexander Stare
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Customer Rating : 4/5 |  |
I m very impressed how well PRG Airport has developed since my last visit in March 1989. This
airport is far the best in Eastern Europe and many airports in Western Europe have difficulties to
match the quality of PRG airport.
PRAGUE RUZYNE AIRPORT customer review : 12 September 2008 : by L Hyams
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Customer Rating : 4/5 |  |
Well maintained, clean and efficient BUT the most expensive I have ever visited in terms of cafes
etc. We paid the equivalent of £28.00 for 5 coffees!
PRAGUE RUZYNE AIRPORT customer review : 8 September 2008 : by L Simpson
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Customer Rating : 4/5 |  |
Was very impressed with this airport flew from Terminal 1 and found the staff at check-in very
capable and fairly rattled through the queue very professionally. Had a walk round this terminal and
no 2 as there was time and like one was impressed by the shops facilities toilets cafes food shops
etc. The 119 bus to get to the airport was included in the local tram/U train ticket and the Line
A underground to the terminus prior was as well
PRAGU
PRAGUE RUZYNE AIRPORT customer review : 30 June 2008 : by Brett Smith
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Customer Rating : 5/5 |  |
Ticket counters are in a very spacious area, and a huge board identifies all flights. There were a
decent number of shops inside the terminal, although they did not open until 0600. Also, another
bonus was the police that I saw a few times, which was very reassuring. It was the only airport in
Europe where I saw security more than one time.
PRAGUE RUZYNE AIRPORT customer review : 27 June 2008 : by Matt Battersby
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Customer Rating : 5/5 |  |
Prague is a good airport for the number of flights/passenger numbers. It is easily laid out both
airside and landside with a reasonable choice of food/drink/shopping outlets. Unless you are
completely laden with luggage the bus to Devicka Metro station is by far the cheapest public
transport option. It drops you outside the Metro station and you can use the same ticket for both
bus and metro - in fact valid for all public transport for 70min period - purchased inside the
terminal building. Don't forget to validate your ticket on the bus using the yellow clicker
machines. Trip to the other side of Prague took less than an hour both ways. Other thing to note is
that only Czech Airlines seem to operate a continuous check in. Certainly EZY and BA often only open
2 hours before the flight departs so don't get there 3 hours early.
Prague Airport review by Stefan Vetter
5 April 2008 Customer Rating : 
In the last 3 years I was using PRG about once a month. So far it was a good airport. But I start to
change my mind. Only one immigration officer to leave Schengen for non-Schengen area in the morning,
so had to queue over 40 minutes and was lucky not to miss my connecting flight, although there where
60 minutes between the flights. Then my baggage did not made the connection. On the other day I was
concluding angered that the X-Ray security staff were sticking several paste-on labels all over the
front of my suitcase. I esteem security, but this was not only an annoyance but also damage of
property. The used clue for these PRG paste-on labels is stickier than all the others I have got so
far around the World. They also hold well but can be taken away without any major traces. PRG uses a
glue you need solvent to remove it more or less. This has nothing to do with security, not at all.
If it would, about 99% of all other airports would be insecure! If you want to get back to old
excellence, throw away these stickers and look for another manufacturer. And boost presence of
immigration officers.
Prague Airport review by Robert Szocik
3 April 2008 Customer Rating : 
I flew from Terminal 1, to London. Only 5 minutes were spent at bag drop/check-in, there were only
three passengers in front of me at passport control. This airport is one of those airports where
there are no facilities after security. I prefer to get through security as early as possible, and
use departure lounge facilities while waiting for the gate open - I personally feel this is better,
but considering how pleasant the experience was otherwise, this is a minor complaint.
Prague Airport review by I Zikic
28 February 2008 Customer Rating : 
Unlike some airports the staff at the security checks and the immigration officers are friendly and
well mannered. Upon arrival, passengers holding a non-EU-passport are not allowed to use the EU-
immigrations booth. The overall impression is good, the new Terminal is clean and nice, although I
miss a restaurant with reasonable prices. I flew with Lufthansa with CSA-handling, my bags arrived
19 minutes after on-block time, while I arrived in Y-Class.
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