PRAGUE RUZYNE AIRPORT customer review :  11 January 2010 by Farouk Mogheth   (Thailand)

Customer Rating :  4/5

Queuing

Cleanliness

Facilities

One way flight from Prague to Munich in the wee hours of early morning. Flying Czech airlines from T2. Even at 5.45am the hall was full and seemed like a rush hour of sorts. There were check-in kiosks all over the place and each had a lady helping the passengers easing the crowds from actual check in and just sending them afterwards to baggage drop off. I found this really attentive. After being there for 20 minutes, the crowds eased as more and more check in counters opened and the crowds dispersed- at the beginning it looked a bit messy. Check in went through fast enough, then through x rays which is also quick enough. Coming into the terminal air side at 6am, many shops were still closed but a fair amount was open. The Czech Pub type restaurant was very big and a lot to chose from. Prices were OK. Eating venues prices seem to be represented in various "price star" category as shown in the guide that is available. Went to my gate as we were bussed to our plane (An ATR turboprop). It was painfully cold that day outside so it was very sweet of the bus driver to open and close the door when we were waiting for the rest of the passengers to step in the bus compared to other airports where doors are wide open no matter what weather is outside. Prague is still a great airport and very easy to navigate through. You have what you need there. I have to be fair and take one star for the relative mini-chaos that was at the check in the morning. I agree that it is not an airport to remain in while long lay-overs so I guess either use one of the hotels around the place and in the air-side as well or just jump to the city as its only 30 minutes away.

PRAGUE RUZYNE AIRPORT customer review :  9 January 2010 : by P Herman   (Spain)

Customer Rating :  3/5

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Cleanliness

Facilities

Not a place I enjoyed spending several hours between flights in. Terminal is modern by 1970´s standards and its dull compared to other airports one can connect in. Lots of shops, but duty free is extremely overpriced. Food choices are terribly lacking, that is if one isn't in the mood for KFC or bratworst sandwiches in a pub so smoky the air was blue. A tiny thimble of expresso and a piece of strudle in a cafe set me back a whopping 10 euros! I almost refused, but there was nothing else worth eating. Internet cafe charged me before telling me that only a handful of email sites can be accessed. Only saving grace is the kind CSA staff and the fact that you can connect relatively quickly due to the airport's small size. My advice is avoid long connections here.

PRAGUE RUZYNE AIRPORT customer review :  31 August 2009 : by K Pardoe   (Australia)

Customer Rating :  4/5

Queuing

Cleanliness

Facilities

Landed 1600, no hold baggage, caught 1620 bus in front of terminal into town. On departure went through immigration but security clearance is at the gate which seems to defeat the purpose of security. Presumably it is set up like this because arriving/departing passengers mix freely inside the terminal. I would suggest taking your own food and drink purchased in town as it will be far cheaper than at the airport.

PRAGUE RUZYNE AIRPORT customer review : 18 August 2009 : by Farouk Mogheth

Customer Rating : 5/5

Check in always efficient, passport control usually fast as well as the security. Now the airport offers (finally) free wifi connection. True that the free connection is 256KBs but its enough for web browsing and mail sending. If you need a faster one there seems to be paid wifi with 10MBs connection.

PRAGUE RUZYNE AIRPORT customer review : 13 August 2009 : by Jim Keeney

Customer Rating : 5/5

Recently used this airport for the first time when on a city break to Prague. I was most impressed. Despite large volume of flights, our arrival and departure were free of stress. Terminal building clean and well run. Only fault I could find was expensive prices for refreshments - I suppose this is typical of most airports.

PRAGUE RUZYNE AIRPORT customer review : 17 June 2009 : by Robert Szocik

Customer Rating : 5/5

Arrived from MAN on a busy early-morning CSA flight, returned to LHR on a busy mid-afternoon flight with BA. Bags on the belt within 10mins of arrival. Immigration fast and efficient, no queues. Fast, friendly and efficient check-in on the return leg. No queues at passport control. Terminal clean throughout. Adequate facilities landside. Usual range of facilities open airside (before security), still a good range, but can be expensive. Lots of busy flights scheduled around the same time, yet passing through passport control, and eventually security, couldn't be quicker. Still no facilities after security other than a vending machine, but both Czech and English complimentary newspapers were available at the gate. Still my favourite regular airport, and always a pleasure to use.

PRAGUE RUZYNE AIRPORT customer review : 10 March 2009 : by G Jardin

Customer Rating : 4/5

A modern spacious terminal that is easy to use. Quick baggage return and short walks to the gates. Very good experience.

PRAGUE RUZYNE AIRPORT customer review : 23 February 2009 : by Keith Jones

Customer Rating : 4/5

Terminal 2 in the Schengen zone is excellent. The only downside is the high prices charged by the refreshment outlets. The airport itself is modern, clean and efficient.

PRAGUE RUZYNE AIRPORT customer review : 26 January 2009 : by Farouk Mogheth

Customer Rating : 5/5

Flew from Prague Terminal 1 (PRG-SVO). The terminal was so easy to go through - after operations of Schengen countries moved to Terminal 2, this one has been a real ease to be in and pass through. Check in a breeze, passport control and security quick. There is a fast link at passport control by each gate. Shops are fine and fast food joints available. I passed from checkin to gate in less than 15 minutes. Definitely a great airport to fly through.

PRAGUE RUZYNE AIRPORT customer review : 18 October 2008 : by T Vetter

Customer Rating : 4/5

Pleasantly surprised by the modern well-maintained facilities at Praha. Very clean bathrooms. Flew in from Atlanta on Delta and had no trouble clearing customs in a matter of minutes. Took the Cedaz shuttle bus into city center. Stayed the night before our early AM Czech Air flight to Budapest at the adjacent Marriott Courtyard hotel, which proved to be quite pleasant as well. Checked in the evening before with Czech Air so we were able to check our bags in a much shorter line in the AM. The airport staff were professional but not friendly.

PRAGUE RUZYNE AIRPORT customer review : 1 October 2008 : by Alexander Stare

Customer Rating : 4/5

I m very impressed how well PRG Airport has developed since my last visit in March 1989. This airport is far the best in Eastern Europe and many airports in Western Europe have difficulties to match the quality of PRG airport.

PRAGUE RUZYNE AIRPORT customer review : 12 September 2008 : by L Hyams

Customer Rating : 4/5

Well maintained, clean and efficient BUT the most expensive I have ever visited in terms of cafes etc. We paid the equivalent of £28.00 for 5 coffees!

PRAGUE RUZYNE AIRPORT customer review : 8 September 2008 : by L Simpson

Customer Rating : 4/5

Was very impressed with this airport flew from Terminal 1 and found the staff at check-in very capable and fairly rattled through the queue very professionally. Had a walk round this terminal and no 2 as there was time and like one was impressed by the shops facilities toilets cafes food shops etc. The 119 bus to get to the airport was included in the local tram/U train ticket and the Line A underground to the terminus prior was as well

PRAGU

PRAGUE RUZYNE AIRPORT customer review : 30 June 2008 : by Brett Smith

Customer Rating : 5/5

Ticket counters are in a very spacious area, and a huge board identifies all flights. There were a decent number of shops inside the terminal, although they did not open until 0600. Also, another bonus was the police that I saw a few times, which was very reassuring. It was the only airport in Europe where I saw security more than one time.

PRAGUE RUZYNE AIRPORT customer review : 27 June 2008 : by Matt Battersby

Customer Rating : 5/5

Prague is a good airport for the number of flights/passenger numbers. It is easily laid out both airside and landside with a reasonable choice of food/drink/shopping outlets. Unless you are completely laden with luggage the bus to Devicka Metro station is by far the cheapest public transport option. It drops you outside the Metro station and you can use the same ticket for both bus and metro - in fact valid for all public transport for 70min period - purchased inside the terminal building. Don't forget to validate your ticket on the bus using the yellow clicker machines. Trip to the other side of Prague took less than an hour both ways. Other thing to note is that only Czech Airlines seem to operate a continuous check in. Certainly EZY and BA often only open 2 hours before the flight departs so don't get there 3 hours early.

Prague Airport review by Stefan Vetter

5 April 2008   Customer Rating :

In the last 3 years I was using PRG about once a month. So far it was a good airport. But I start to change my mind. Only one immigration officer to leave Schengen for non-Schengen area in the morning, so had to queue over 40 minutes and was lucky not to miss my connecting flight, although there where 60 minutes between the flights. Then my baggage did not made the connection. On the other day I was concluding angered that the X-Ray security staff were sticking several paste-on labels all over the front of my suitcase. I esteem security, but this was not only an annoyance but also damage of property. The used clue for these PRG paste-on labels is stickier than all the others I have got so far around the World. They also hold well but can be taken away without any major traces. PRG uses a glue you need solvent to remove it more or less. This has nothing to do with security, not at all. If it would, about 99% of all other airports would be insecure! If you want to get back to old excellence, throw away these stickers and look for another manufacturer. And boost presence of immigration officers.

Prague Airport review by Robert Szocik

3 April 2008   Customer Rating :

I flew from Terminal 1, to London. Only 5 minutes were spent at bag drop/check-in, there were only three passengers in front of me at passport control. This airport is one of those airports where there are no facilities after security. I prefer to get through security as early as possible, and use departure lounge facilities while waiting for the gate open - I personally feel this is better, but considering how pleasant the experience was otherwise, this is a minor complaint.

Prague Airport review by I Zikic

28 February 2008   Customer Rating :

Unlike some airports the staff at the security checks and the immigration officers are friendly and well mannered. Upon arrival, passengers holding a non-EU-passport are not allowed to use the EU- immigrations booth. The overall impression is good, the new Terminal is clean and nice, although I miss a restaurant with reasonable prices. I flew with Lufthansa with CSA-handling, my bags arrived 19 minutes after on-block time, while I arrived in Y-Class.

Prague Airport review by Dave Jaros

26 November 2007   Customer Rating :

Departure at 6.30 from T2. For one day trip, car parked in the C parking (option for "normal" and "security watched" zone, then 5 mins walk to the terminal. Pre-printed boarding pass allowed to proceed directly to immigration, through in a breeze as the usual peak did not start yet. Beware that the security check is just after the immigration (so no at the gates like in T1). At this time (5.45 am) there are no shops airside open in the T2 except of pier C (newsstand, bar), only vending machine for drinks and sweets/snacks (accepts CZK and Euro coins, change in CZK only). Boarding called on time. Arrival on 11 pm from AMS again without stress and without checked baggage, out in 10 mins by fast walk. Parking exit signage a bit chaotic and strange procedure (you have to proceed your parking card three times when leaving the "secure zone" or two times from others), but 20 mins after landing I was driving my car out. Easy place to get in/out.

Prague Airport review by M Sjolund

23 November 2007   Customer Rating :

An excellent airport. I fly in and out of PRG 2 times per week for the past 2 years. Very good layout and use of space. It is clean - manages to keep a very new feeling to it (both terminals). Not too many shops. Its positioning in Prague is an excellent central Europe location for this purpose. Crystal Lounge (CSA and Skyteam members) - is an excellent lounge.

Prague Airport review by Y van den Braa

12 November 2007   Customer Rating :

A nice clean spacious airport. Customs and immigration went fast though, but immigration staff and check in staff could be more friendlier! Other downside is that there is no ATM machines at all after you pass the passport control.

Prague Airport review by Paul Jacobsen

6 November 2007   Customer Rating :

Nice clean airport, but perhaps oversized as the distance from and to the gates is quite impressive. I arrived in Terminal 1 Non-Schengen: Immigration check for EU nationals was very fast, but the non-EU queue was long. I departed from Terminal 2 Schengen. Once again immigration and security checks were fast, but it was Sunday morning. Transfer into the city is quick and painless, using bus no. 119. Buy your bus ticket in advance, as buying it by the driver will cost 5 CZK more. In Terminal 1 you can buy the ticket at the Transportation Desk in the Arrivals Hall OR at the ticket machines located at the bus stop. In Terminal 2 there are no ticket machines though.

Prague Airport review by Ron Kuhlman

20 September 2007   Customer Rating :

Pleasant experience. Much improved in recent years.

Prague Airport review by David Bicker

30 August 2007   Customer Rating :

Nice airport overall. I like the way security is based at each individual gate rather than the usual free for all at most other airports I have used. Made the experience quick and easy. Staff friendly. Passport control slow.

Prague Airport review by Farouk Mogheth

12 July 2007   Customer Rating :

Flew once more on one of the few long haul flights to Prague (Seoul Incheon non stop to Prague by Korean). The landing was to Terminal 1 (Non Schengen). taxing to the gate was quick and the plane de-boarded fast. The entire passengers of a fully booked A330-300 rushed to the passport control. The passport control tried to be quick unfortunately only 4 out of the 12 passport gates were open. They seem to be understaffed lately. The chaos was due to the fact that all NON-EU passengers stubbornly stood in the line for the EU passengers only even if they saw that the police/immigration could not assist them and sent them to the other passport controls as they have a different PC system. The signs were clear. I think it would be better if the airport had a couple of people around who would direct the passengers in rush hours to avoid the hassle. Baggage service fast and respected "priority" tags. Prague airport has been great to fly to and through. Modern and spacious airport. At departures they now have priority passport control for C and F class passengers however none at arrival as I am used to elsewhere in the world in some airports. The offer in the airport when it comes to services, lounge, now a transit hotel in the transit area as well as an efficient courtyard hotel by Marriott in front of the terminal. The food is OK and there is a lot to choose from even fast food now. 70% of flights now can be checked in by the internet however not all airlines (not even CSA Czech airlines) has self check in booths but they are to come soon this year. Better to fly through PRG rather than the hasttles of a larger airport. Security is tough but fast. Terminal 2 has much more space but we will see how it work officially as a Schengen Terminal since the Czechs are to enter the Schengen Jan 1st 2008

Prague Airport review by Dave Jaros

31 March 2007   Customer Rating : n/a

Once again an arrival to the new T2 on March 22 evening - most of the facilities in airside area closed (10 pm). Swift immigration, rather fast baggage delivery (15 mins after landing). Still one half of this terminal remains empty so you may play a soccer there :) Compared to my previous comments ( 11 July 2006), there is no change in the confusing bus stop arrangement in the front of the T2 for a city. Also, arriving very late evening, there are no vending machines for bus tickets and news agents are closed - so you have to 1) buy a ticket at the driver - no big banknotes accepted or 2) go to the T1 arrival building on the left hand side - takes 5 mins walk - and change your banknotes for coins or buy the ticket there (news shops are usualy open longer). If negative, take the bus stop from the T1 area and use option 1).

Prague Airport review by Daren Stubbs

13 February 2007

Nice airport. Lots of travelators so it saves you walking. Very well sign posted and luggage was handled quickly. Once outside airport loads of transport options and no queues. Overall very impressed with this airport.

Prague Airport review by Mark Hatton

26 January 2007

Prague airport is wonderful. It took a while for me and my fiancee to get our bags, but certainly in the top 3 of all the airports I have visited. Spacious and cosy, well mannered staff and prices make this airport one of central europes' wonders.

Prague Airport review by Farouk Mogheth

26 January 2007

I had the chance to use the new accommodation in the transit area for connecting passengers. The Transit II hotel is in the transit are, so people who need EU visa will have no trouble having a good sleep for long layovers since the airport doesn't really offer comfortable seating (sleeper seats). Unfortunately the hotel is small, withonly 12 rooms and 20 or so beds. Rooms are nice with aircon and a shower - you are charged short term or normal use of the room (upon hrs or by day). I found satellite TV, WWW with a channel regarding departures and arrivals, and a great system in the room that allows maximum darkness in the room. A new shower service in the airport as well newly opened.

Prague Airport review by Garik Valerivich

17 December 2006

Had the misfortune to transit here last week on the way to Odessa from Heathrow. Only one transit check in desk, 4 computers but only two staff for a queue of 50. Then to the boarding gate where to my surprise you have to pass through more security scans. No organzied queue , everyone bottle necking into one gate. There were 4 scanners but only two in use and staff just milling about. The staff that were actually working were enjoying every minute of making the process as slow as possible then the cheeky woman had the nerve to tell me to hurry up when I was emptying my pockets! At least 14 people missed their connecting flights. Staff rude, miserable and petty. If your'e going to Prague you have no choice but to come here but if you are transiting, find another route and avoid this hellhole.

Prague Airport review by Mark Hatton

5 October 2006

Good, well maintained airport here. Facilities are very good, and the airport is clean. Checking in to come back home and boarding the aircraft is very smooth and done efficiently by the staff. Cant complain, been to some bad airports but this isn't one of those.

Prague Airport review by Jerrold Icban

5 October 2006

Excellent, clean, and modern airport. There is an international food court in the terminal (before you go through passport control) as well as wireless internet (for a fee). After you get through passport control, there isn't really much else, except a couple of bars and pubs, which is suffice for me anyway! Spend your unused Czech crowns on beer and Becherovka while waiting for your flight! If you want to get to the city centre, you can take the bus/metro (if you know the routes), or you can take AAA Taxi, which is a reputable company, and will charge you around 500-600 Kc. With the exception of traffic, it shouldn't cost any more than that. If you stay at the Corinthia Towers Hotel, and you use their taxis to go to the airport, they'll charge around 800 -1000 Kc. A little bit expensive, but very nice Mercedes cabs. Of course, if you have a friend to pick you up there, even better!

Prague Airport review by Dave Jaros

11 July 2006

Using the new T2 (Schengen flights) for first time, I got easily oriented. Even the public transport busses are stopping in front of T1 and T2 separate, with Czech and English announcements. Cheap foil baggage packing at the entrance (3 Euro) and plenty of check in desks. Airy terminal, with some fast food restaurants (main course at 4-6 Eur), theme bars and shops upstairs, some more to be open. If you wish better (and more expensive) restaurant, you should use the one in T1 – called Restaurant Praha. The T2 provides also better view terrace in public area (T1 only in transit). Only a small part of this new terminal has been open yet. Common security check for the transit area (similar to the Stansted etc) with lots of screening gates and well staffed for the midweek yet holiday traffic. Clean facilities and seating at gates available. On arrival Jul 09 late afternoon, had to wait for baggage offload for some 30 mins. The airport fees vary and may double depending on the company and season, however still below MUC, VIE. If arriving and using public transport busses to the city (lines 119/100/179), be aware of the proper stop – there are three of them at the same platform before terminal. The stops are signed and wheck checking the timetables on, you would see the bus stops en route. So use the outer right one, as the buses terminate otherwise round the corner (however the driver would most probably tell you that). Some clever heads at the Prague Airport Company, would you please change this confusing schedule for foreigners?? Finally, this airport desperately needs any kind of train/subway city connection. All in all it is clean and easy place to use and navigate.