Pointe Noire Airport Passenger Reviews and Traveller Reports

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	Customer Review scoring : Pointe Noire Airport 4.5 out of 10 2 reviews

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POINTE NOIRE AIRPORT customer review : 25 April 2012 by P Smith (Canada)

Rating : 1/10
Queuing
Cleanliness
Facilities
Recommended

Canadian passport used on entry and despite having valid visa I was still required to show a letter of invitation from someone residing in the Congo. Next you have your Yellow Fever certificate inspected. Luggage arrived in good time but all bags were manually searched by officials before exiting arrivals. Arrival hall was very crowded with 2 aircraft's having arrived within 20 minutes of each another. No functioning air- conditioning. On return, thereafter came another security check, passport control, another security check at X- ray screening line and only then access to departure lounge. To enter boarding area from departure lounge area, you again have a passport check as well as another table where you have your carry-on opened and inspected. If you happen to need a bathroom visit after having entered the boarding gate area, you must proceed back to departure lounge.

Pointe Noire Airport customer review : 22 October 2011 by A Olsen (Norway)

Rating : 3/10
Queuing
Cleanliness
Facilities

The first thing that struck me was that there was AC units along the walls, but none of them was turned on. It was quite hot, but that didn't seem to disturb the airport staff. Got a bit surprised when the staff started to manually carry the luggage inside. The luggage band did not work. Had expected it to be more of a fuzz to get inn. Remember that there are not many english speaking staff at the airport. When going home used about 2 hours to get through safety. Had to show passport 10 times before being able to enter plane. As the safety check was not that thorough, Air France had their own safety check when entering airplane. (The Congolese safety check was rubbish) It seems the airport only employs security guards in uniforms and no maintenance personnel - half the lightbulbs was working. Also toilets (some without sink and toilet paper) was rubbish.

Pointe Noire Airport customer review : 10 August 2009 by Dave Stanley (UK)

Customer Rating : 4/5

Queuing

Cleanliness

Facilities

The airport is small and modern. It has both local and international flights (Air France). Arrivals are no problem and there is not far to walk from the aircraft to the airport exit. There did not seem to be to many people bothering passengers. Departures is also straight forward, with modern check-in desks. There are not many shops in the departure area and only one basic cafe. There is adequate seating and the air-conditioning works well. Overall a very good experience compared with other African airports.

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