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Phnom Penh Airport Reviews and Phnom Penh Airport Passenger Opinions about Phnom Penh Airport standards


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  Reviews = 14



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Customer Rating = from 1.0 (very poor) to 5.0 (excellent)





PHNOM PENH AIRPORT review : 30 April 2008 : by N Mascurine

Customer Rating : 3/5

3 Star Rating

Extra money for stamping? I just flew out of there at the end of March and wasn't asked for anything extra. I didn't mind paying the Airport tax as that is cheap in comparison to the UK where it is a hefty 40 pounds included into the price of your ticket. I did find that Phnom Penh airport could provide more facilities for passengers that need to wait a while for their flight check-in, we had a 2.5hr wait as we were in transit from our flight from Siem Reap, there was nothing to do pre-check- in, however the departure lounge was quaint and provided better facilities, pity some of those were not available downstairs. It is a very basic airport and I thought the food prices were considerably high in comparison to outside, but some of their food was triple the outside. And since we couldn't safely leave our baggage anywhere as well as not knowing what conveniences were surrounding the outside of the airport as there are no information clerks to be seen, we felt a bit put out.



Phnom Penh Airport review by R Silverio

15 April 2008   Customer Rating : 4 Star Rating

The airport is small, less crowded and has lots of charm. It's very clean and well maintained. The hefty departure charge amounting to USD25 is indeed worth to pay.

Phnom Penh Airport review by James Gimpeau

26 August 2006   Customer Rating : n/a

Phnom Penh airport is a pleasure compared to many other airports. I have travelled through it on dozens of occasions over the past 2 years. It's clean, well-designed and uncrowded (though this may change in the future). It's generally very quick to get through, although there are occasional queues at immigration. Complaining about the $25 departure tax is a little naive - taxes higher than this for other airports are hidden in the price of tickets. I am also mystified about the allegations of bribery - I have never been asked for any cash. The retail and catering outlets are limited (especially for vegetarians), but what is there is good quality.

Phnom Penh Airport review by Ussa Seang

6 May 2006

It's a pretty cute nice airport, been flying out of it several times. I like the friendliness of the staff even though they do expect you to drop a few riels, but I can live with that! And the fact that you can converse in their language always bring you an extra value to the service they provide.

Phnom Penh Airport review by Frits Mulder

5 March 2006

As I am living in Cambodia, I have used Phnom Penh International Airport several times. Never did an airport official ask me for extra money, so I don't know what the previous poster is talking about. Phnom Penh Airport indeed doesn't have much to offer in the way of shopping or eating, but for smokers it has one of the best smoking lounges I've ever seen: comfortable chairs, tv screens, sometimes even free cigarettes as the lounge is operated by the manufacturer of 555 cigarettes. As for the departure tax of $25: yes, that is ridiculously high, but most of that money goes into the hands of the French airports operator.

Phnom Penh Airport  by Mallie Chan

21 April 2005

Pochentong International Airport-very nice and clean but the food in the airport is overpriced. This is our third times visiting Phnom Penh. Each times the airport employees would asked for extra cash when they are stamping our passports and also when we are leaving the country. It is bad enough that we have to pay the $20 for airport tax.

Phnom Penh Airport  by George Jones

5 May 2004

Pochentong International airport, Phnom Penh works well and is very clean. But,  the airport tax of $25 is a disgrace. It is typical of the small minded, greedy attitude of the Cambodian Government who try to squeeze every last dollar out of the foreign tourist or worker. Why bite the hand that feeds you?

Phnom Penh Airport  by Sideth Dy

15 April 2004

Phnom Penh International Airport is small and nice with clear direction and headways. However, the duty-free goods are much more expensive than goods at the city supermarkets. There should be more souvenirs about Cambodia available and at a reasonable price for passengers. Pls also improve the toilet facilities.

Phnom Penh Airport  by John Bruno

28 March 2004

I think PNH is one of the nicest (smaller) airports in Asia. From the waterfall outside, to the natural woods and Cambodian figures that line the halls on the inside. I do agree, the duty free shopping is very limited - and the departure tax is very expensive. Overall, I was very surprised to find such a modern, elegant, and user friendly airport in that region of Southeast Asia.

Phnom Penh Airport  by Shane Lee

16 March 2004

I agree with all the positive points mentioned below. Top marks all round. I question whether it is overpriced though. USD $3.50 for coffee and a cake is hardly extortion for an International Airport.

Phnom Penh Airport  by Shane Tarr

4 February 2004

Phnom Penh Airport is over-priced by comparison with airports in neighboring countries - Vietnam, Laos and Thailand - but it is a whole lot better than airports in Vietnam and Laos. The worst thing about travelling through Phnom Penh Airport is you want to ask why the rest of Cambodia, especially in the public sector, is so poorly run. Top marks to the administrators and workers at this airport.

Phnom Penh Airport  by P Chao

16 October 2003

The terminal is newly renovated. We arrived on the same day when the airport was opened by the Prime Minister Hun Sen. The media crew was still packing their equipments by the time we arrived. Disembarked thru Aerobridge into the terminal. Hallway leads the arriving pax to lower level. First, the health questionnaires were taken, then proceed to visa counter where tourist apply the visa on arrival. Make sure to bring a passport photo and have a blank page on your passport since the visa sticker takes up one full page on your passport. Visa fee US$20 payable at the same time. Then proceed to visa control then to baggage claim. Everything is spotlessly clean and fresh and well lit; quite an impression. Departure check-in is on the ground level. Pay US$20 after checking in. Then proceed to upper level where the passport control and security check. There is plenty of natural light in the departure lounge - nice and clean.

Phnom Penh Airport  by Bryan Chao

8 October 2003

It's know as Pochentong and recently officially named as Phnom Penh International Airport. It's a compact airport and recently renovated. It's lean even the toilets. Everything is electronically registered and it certainly meets the international standard. International passengers are required to pay $20 airport tax after check-in. There is adequate seating. Do not expect to do the last minute shopping or a good meal before the flight as there are limited shops and restaurants and they are overpriced.








 


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