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Customer Rating = from 1.0 (very poor) to 5.0 (excellent) |
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BUCHAREST OTOPENI AIRPORT review : 20
December 2009 : by Leonard Wells
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Customer Rating : 4/5 |  |
I was impressed by the speed of immigration on arrival and received a nice welcome from the
officer checking my passport. Customs ignored me and I was out in less than 8 minutes in
total. The bus journey into the city centre was -as everyone says- a nightmare. The only way
to avoid it is to arrive late in the evening and take a taxi. The departure was different.
There does not seem to be room for a queue and if you don't speak Romanian it can be hard to
check if you are in the correct queue. Nevertheless it was all fairly friendly and I have seen
worse at Heathrow!
BUCHAREST OTOPENI AIRPORT review : 15 September 2008 : by Maria Ionita
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Customer Rating : 2/5 |  |
Although it's only about 10 miles away from Bucharest, traffic to and from the airport is a
nightmare: depending on the time of day, it takes anywhere from 2 to 4 hours to get there (also,
beware of incredible rip-offs with the taxis; best arrange for someone to pick you up/drive you
there). The new layout in the Departures terminal means that check-in, security screening and
passport control move much faster now. There is plenty of space to sit down and stroll in the
lounges, ok shopping, as well as smoking areas. Arrivals is still in some need of improvement: if
you deplane via bus (which seems to be the rule rather than the exception), you have to climb two
storeys on an incredibly narrow spiral staircase (and it can be quite difficult, especially with a
heavy carry-on or a stroller; do not count on the elevators working). Luggage arrives quite quickly.
But the biggest problems at Otopeni are the state of the lavatories and price gouging. The
lavatories are, without exception, filthy: nobody seems to bother cleaning them very often, toilet
paper and soap are frequently missing, and they also appear to double as smoking areas for the
custodial staff. Price gouging is epic: a small water or Coke is over 3 Euros, beer and coffee are
pushing 5 Euros. Same goes for the dismal snacks. In short, it's a terrible place for a long
layover, but an ok one if you only have one or 2 hours to kill.
Bucharest Otopeni Airport review by James Duckworth
22 March 2008 Customer Rating : 
Immigration quickly cleared and baggage quickly appeared. Travel into the city is a nightmare - the
road network is wholly inadequate for a developing city. Check in for returning flight was quick
with no queue but then very long wait at security probably due to heightened measures ahead of the
NATO summit. Departure lounge comfortable, if slightly basic, but all outlets, food and non-food
very expensive. Range of food on offer very restricted - OK for a snack but not more (even if you
could afford it). All outlets will accept EUR but do not seem to have change.
Bucharest Otopeni Airport review by Robert Bushby
19 March 2008 Customer Rating : 
There are separate buildings for arrivals and departures. Arrived on easyjet (although they may be
switching to Banesca which is altogether the poorer relation of the two airports serving Bucharest).
Bussed to the terminal from the aircraft and immigration was swift as was baggage retrieval. Once
outside I recommend you press on through the throng of taxi touts and either take the bus into town
or a grab Fly Taxi cab and they will be at the head of the rank where their supervisor will get you
organized. The meter only ticks when you are moving which is just as well as traffic can be heavy.
There are cheaper and just as honest taxis but they either have to be phoned for or you need to seek
them out at arrivals. Departing was a breeze, security was pleasant but extremely thorough. Once
through the formalities the shops are outrageously expensive compared to down town and whilst prices
are displayed in euro local lei are readily accepted in the handful of cafes. Overall Otopeni is a
small not very busy and clean facility surrounded by acres of apron and runway.
Bucharest Otopeni Airport review by C Roberts
23 December 2007 Customer Rating : 
A surprisingly good airport in terms of efficiency. While check-in is becoming a bit more chaotic
and takes longer due to increased traffic, it still has one of the quickest check-in times for an
airport in Europe. Arrivals are usually a breeze. I think the longest I've had to wait at passport
control is 5 minutes, and the longest for baggage 15 minutes. The building and services are in need
of an upgrade, but that's OK with me since it's easy to spend a minimum amount of time at the
airport.
Bucharest Otopeni Airport review by A Elbaloula
28 November 2007 Customer Rating : 
Overall a clean airport, transfer from domestic to international flights very quick and bus
connection very convenient. Airport personnel not smiling, customs officers rude and do not speak
English, still not used to accept EEA/EU ID Cards and mix them up with other non-EU nationalities
compared to Sofia Airport customs for example. A big smile is needed, even if you are a customs
airport officer, to leave the country with a good impression.
Bucharest Otopeni Airport review by Rob Weeks
26 November 2007 Customer Rating : 
Modern but quite small airport. Security and baggage efficient and quite quick. Travel between
airport and city is horrendously slow - the road just can't handle the weekday traffic volume.
Bucharest Otopeni Airport review by Peter Cartledge
20 June 2007 Customer Rating : 
A rather small, but clean, new airport with modern facilities, a good
business lounge. Quite a number of shops, which I didn't use; a previous
report described them as expensive, but all a/port shops are. Check-in
was rather awkward because the area is rather small, not much room for
queues and already despite its newness, can get very crowded. This could
be a problem in future as Romania develops, particularly as the other
airport in Bucharest has now virtually closed. Passport control and
customs are quick and efficient and stress free on a European Union
passport. Baggage handling also OK.
Bucharest Otopeni Airport review by Tony Maddern
28 August 2006 Customer Rating : n/a
Bucharest airport serves it's purpose, but it's nothing too exciting.
Food outlets are very limited and overpriced, there are also some
overpriced shops in the departures area. It is a fairly small airport,
so moving through the airport is quick and easy. Transfers between
Bucharest City and the This airport take about 20 - 45 mins. There are 2
methods of public transport between the city and airport. A bus, which
takes 40mins to 1 hour, or a taxi which will cost about £3.00 - £6.00 or
£8.00 if you get ripped off. Fly taxi is the only taxi company allowed
to take passengers from the airport and their taxis charge twice the
rate of the other taxi companies. I felt that it was worth me taking the
time to provide this piece of information as there has been nothing
written since last September, so I hope that it is published and useful
to others.
Bucharest Otopeni Airport review by Matthew Ross
1 September 2005
This is now a good, clean, modern and efficient airport - a pleasant surprise. When
recently departing the airport seemed almost deserted, so there is clearly room for a
considerable increase in traffic. In short, this could and should be a regional hub airport. In common with
much of Eastern Europe, smoking restrictions are less than in the West. I cannot comment on
public transport access as I was collected by car. Traffic to/from the city centre can be busy (and
some pretty erratic driving can be observed), so allow plenty of time.
Bucharest Otopeni Airport review by Graham Rothwell
31 May 2004
I've use the airport several times over the last 8 years and have found a great improvement in it
service. it's still not up to English standard but considering it past I feel it's doing very well
with most of the facilities are friendly accessible and comparable and better in price to ours in
England. Prices may fluctuate but there no worse than the very, very high prices we can pay in our
country if we allow the airports to rip us off.
Bucharest Otopeni Airport review by Nikolaus Rieskamp
25 July 2003
The international airport at Otopeni has the international standard and is quite comfortable for a
Romanian point of view. The building is clean and the ways are short, as the airport is quite small.
The weak points are the rude agents at the buffets in the departure hall and especially the
rip-off
taxi-drivers who wait for arriving passengers. It is recommended to hold the luggage firmly in the
hands, to avoid it getting loaded in the taxi faster than you can watch.
Always negotiate the fare before entering/loading the taxi. Never pay more than 400.000
Romanian
LEI (11 EURO) for Bucharest-City-Centre ! Normally, they demand 600.000 LEI or even more. Avoid
paying in Euro, there are cash-dispensers and changing counters in the arrival hall.
There is a good bus-link to the city (nr. 783), for only 10% of the taxi-price (37.000 LEI) that
leaves every 30 minutes. Departure is downstairs in the arrival hall (no signs!), the stairs are
close to the exits. Tickets must be purchased before boarding the bus in a nearly invisible shop-box
outside of the building.
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Customer Rating = from 1.0 (very poor) to 5.0 (excellent) |
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