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Nadi Airport Passenger Reviews and Nadi Airport Traveller Reports

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Customer Review scoring : Nadi Airport
7 out of 10  7 out of 10
16 reviews

 



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NADI INTERNATIONAL AIRPORT customer review :  12 August 2013 by M Howe    (Australia)

Rating : 3/10

Queuing

Cleanliness

Facilities

Recommended

The airport is old, it needs more air-conditioned services. Needs more food options, and ATMs. The wi-fi needs improvement too.



NADI INTERNATIONAL AIRPORT customer review :  12 March 2013 by B Williams    (Australia)

Rating : 2/10

Queuing

Cleanliness

Facilities

Recommended

Arrived in Nadi at about 4pm on a Boeing 737-800 operated by Virgin Australia. The airport had not changed much since the last time I had been there (5 years ago) - still old. Disembarkation was a little slower than average. Immigration and Customs were surprisingly quick, albeit laissez-faire and the bags were ready almost immediately. A fresh supply of taxis were also awaiting at the terminal. Arrived for check-in at 12pm, about 2.5 hours prior to departure. My return flight was on a 80-90% full Virgin Australia Boeing 737-800. For such a small capacity plane, the line seemed huge. Nadi seems to separate its check in desks by airline and flight. So Virgin Australia had about 9 desks - 3 each for the Sydney, Melbourne and Brisbane flights. As the Melbourne and Brisbane flights had not started check in, this meant that only 3 desks for VA were open while the check in staff at the other desks had a nice chat. The line barely seemed to move at all - the same people stayed at some one of the desks for over an hour! I ended up getting through check in 90 minutes prior to departure: that's an hour wait for a small plane. Virgin Australia generally closes check in 90 minutes prior to departure, but when I turned around the line was still very large. This is totally unacceptable. Getting through customs is fairly straight forward. Then you arrive in a large room with boarding gates off to the sides. There seem to be a lot of people in a small space. The terminal is not clean and the food options are not very good at all (albeit better than VA's offering).



NADI INTERNATIONAL AIRPORT customer review :  8 March 2013 by S Hedden    (USA)

Rating : 8/10

Queuing

Cleanliness

Facilities

Recommended

Average airport showing its age. Jetbridges connect to an outdoor covered walkway system before channelling you inside. Through-flights strangely must disembark, re-clear security, then re-board. Smallish departure lounge has old and faded carpet and seats. A central bar is available along with a few other eateries and shops scattered about the perimeter of the seating area. Can be crowded when an Air Pacific widebody is departing, but even then a seat can be found. Getting online is a bit convoluted as you must first purchase a voucher at one website and then go to another site to exchange purchased voucher for a set amount of online time, but once online, speed is reasonably fast. Immigration and customs was quick and professional. A small irritant is that rental car return is to the offices in the arrival area, which then requires a bit of a walk outside over to the departures end of the airport. Check-in, Security, and outbound immigration are straight-forward and painless (Make sure to keep your departure tab from your arrival card, which is collected on departure).



NADI INTERNATIONAL AIRPORT customer review :  21 November 2011 by Marcia Cavanagh    (Australia)

Rating : 7/10

Queuing

Cleanliness

Facilities

Recommended

Small airport, reasonable duty free shopping, very small and crowded Air Pacific lounge. As a Business class traveller, on arrival my luggage was removed from the carousel for me and placed in a "Business Class Travellers" area for collection.



Nadi International Airport customer review :  22 August 2010 by Pat Sullivan   (Australia)

Customer Rating :  4/5

4 Star Rating   

Queuing

  

Cleanliness

  

Facilities

I travelled from Nadi to Sydney. At the bag search prior to boarding my Jetstar flight the security woman seized my lipstick which was in a zippered compartment of my handbag stating that is was not in a zippered bag. Having travelled with seven female friends, who all retained their lipstick (not in a zipped bag) I was not happy. I feel the Fiji Tourist staff should advise passengers that it is policy to seize lipsticks not placed in a zippered bag although I don't know what type of bag she was referring too. Having travelled several times on International Flights in the past 12 months, although not on Jetstar I have never had any problems with lipstick.


Nadi International Airport customer review : 13 February 2010 by L Pulliam

Customer Rating : 3/5

3 Star Rating

Interesting place, but nothing too get to excited about. The heat and humidity will hit you like a brick if you are coming from afar. But it's Fiji, it's suppose to be that way. Nice little live musical group that plays in the lobby upon each plane arrival. It's a fairly small airport so easy to navigate around. The taxis will be on you before you know what hits you if you are unprepared. There's a few shops but not really much of anything else. There are some free shuttles if you can find them, otherwise bargain for your prices with the taxi's and make the price clear from the get go. Bottom line is that there are better airports and there are worse airports. The big plus is that it is airconditioned.


NADI AIRPORT customer review : 16 November 2008 by Nat Senivau

Customer Rating : 4/5

4 Star Rating

I have flown in and out of Nadi several times for the last 4 years and my only disappoinment was the arrival concourse especially when a fully loaded 747 comes in. Not the concourse itself but the customs clearance area i personally think is too small to cater for jumbo arrivals. The Departure concourse is on par with other airports especially for a small developing country like Fiji. Air conditioned and spacious.


Nadi Int'l Airport by S Blackburn

21 September 2007   Customer Rating : 3 Star Rating

The tropical humidity really hits you as you get off the plane onto the covered walkways that link the gates with the terminal; the air conditioning once inside is much appreciated. Apparently the guitar playing welcoming party are from local hotels. Customs is somehow at once both laid-back and thorough. Signage for check in could be improved - what was on the tv screens above the desks didn't always match the sign at the start of the queue. Departure lounge features some duty free but is essentially a large open space on the upper floor. Some peace and quiet can be found in an area downstairs immediately outside the airline lounges - upstairs gets crowded especially when the 747 is about to board. For a small country it's a good airport.

Nadi Int'l Airport by Dickson Cheung

27 April 2007   Customer Rating : n/a

After being half starved by Air Pacific on the way from Sydney, it was a relief to find that there was a kiosk selling hot food. The airport is on par with any international airports in the world. It is superb when compared with the size of the small island nation. Whole airport air conditioned after walking through an open air bridge from aircraft & going through security into transit lounge. Airport seemed to be lacking in wheelchair. Passengers in need of wheelchairs had to wait till they came back after delivering 1st lot of passengers to plane. Singers greeted passengers when they disembarked. Whole airport had a friendly & happy ambiance, esp in light of all the happy tourists. This makes me yearn for a holiday in Fiji after transiting there.


Nadi Int'l Airport by Steven Davey

30 March 2007

I have been through Nadi Airport at least 12 times in the last 6 months. The airport itself is clean, but the staff are, to put it bluntly incompetent in every way. Should you be travelling with small children, then please check their boarding passes. We travelled with 2 children and 2 infants, upon check in we were served by a local that had looked like he had not had any sleep in 2 days, and was indifferent to ‘service’. Our 2 infants had no boarding passes, well they did, but not in their own names, 1 child and 1 infant were of the same name on the boarding pass, and 1 infants name was spelt completely incorrectly. Never mind, we went through the security check, customs check and the 2 staff check before we boarded, and no one actually checked the names on boarding passes = names in the passport. Last week I was challenged as I had food in my carry on luggage, I was told that it could smear (it was Indian sweets that were cooked and could not smear or melt).

Nadi Int'l Airport by Abe Singh

7 October 2006

I live in Australia but come from Fiji, and have gone through Nadi Airport many times in order to visit my relatives in this tropical nation. The interior design have received many overhauls every time I go there. The last time I went (at the end of 2005), the interior blended modernity with a Melanesian touch, and it's rather nice. When you first walk though the arrival gates, you are greeted (or at least I was greeted) with a couple of Fijian men playing a ukelele and singing in Fijian. How welcoming! It even comes with a cheerful "Bula!". However, for the people at customs, they don't seem to take their work seriously. I don't know if it is the laid-back vibe of the atmosphere, but they do take their sweet time, but this is Fiji were talking about. Duty-free shopping is okay but not abundant, so if you're planning for a long wait in the airport, you'll probably breeze through most shops present.

Nadi Int'l Airport by S Hayes

6 September 2006

I've been through Nadi about four times over the past eight years. Each time the place has improved. This latest journey in July 2006 found all airport renovations complete (working aircon throughout the terminal). Customs has sped up their act, though it was concerning watching the customs official in the returning Fijian nationals queue taking cash off Indo-Fijians. Not sure why that would be necessary. Duty free has a good selection and the prices on the tags are the starting point. You can generally get most goods for less than the ticket price. Food is adequate, but by local standards, very expensive. If you are stuck in the departure lounge awaiting a delayed flight there is nothing except retail and food to keep you amused. It would be nice if the cleaners could actually hold the cloths and mops a bit closer to the toilets and floor when trying to clean them instead of waving them over the top and redistributing the filth. All the same, an improvement from the 90's when Nadi had limited air con and the toilets were truly disgusting.

Nadi Int'l Airport  by P Nacken

8 August 2005

Nice airport for this part of the world. They have finished their renovations and added very comfortable lounge seats and couches to both arrival and departure lounge (probably a promo gig of a local furniture maker). Food selection is limited and only 2 overpriced and outdated internet connected computers available. Smoker's room feels like a reason to stop smoking, the 'mother with baby' room needs an overhaul (but great they actually have that!). Temperature at the departure lounge after security is usually too high.

Nadi Int'l Airport  by Jon Rainey

21 March 2005

Generally good airport for countries like Fiji. However, security a major problem when passing through recently to ALK. X-Rays were not working and ground staff were going through luggage by hand! If you were a business class passenger the luggage was not even checked! Not only did this delay my flight but for the 10 hours through to LAX all I could do was pray that no one had a reason for blowing up the plane that day.

Nadi Int'l Airport  by Robert Chean

28 February 2005

Arrived in Nadi from AKL 16 Feb, have noticed that many parts of the terminal upgraded. A bigger immigration hall thus quicker clearance. Got out within 20 minutes. Departed NAN 23 Feb, a bigger done-up check-in area with air-con makes it very pleasant for both staff and travellers. No ATMs on the airside which was a downer. If you have time, would recommend eating before arriving at the airport as the foodcourt is very small. One tip, catch the public bus to downtown Nadi, FJD 0.70 one-way, cheap as! Bus stop located right outside the main-entrance into the terminal.

Nadi Int'l Airport  by Glen Vallance

22 September 2003

Not a bad airport. The smell of frangapani flowers and burning cane is a great introduction to Fiji. Unfortunately, in the rain the covered walkways can get a bit wet, but there's really not very far to go. Immigration is quite quick. Getting your departure tax paid before you leave is a bit annoying, but not too troublesome. This airport used to be something of a hub between the US and Australia, but now really just serves the tourism market. Nonetheless I like it, it's quite functional even if it's not all air conditioned. Signage could be a little bit better. Some areas have recently been upgraded. Food options in the terminal are extremely limited: eat before you arrive.


 


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