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Customer Review scoring : Monastir Airport
5.6 out of 10  5.6 out of 10
8 reviews

 



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Monastir Airport customer review :  15 June 2011 by P Haworth   (Ireland)

Customer Rating :  5/5

5 Star Rating   

Queuing

  

Cleanliness

  

Facilities

I have used Monastir Airport now for 11 years and whilst the queues at immigration can be slow at times, I think the other facilities and friendly staff more than make up for this. Transport links are excellent if you are an independent traveller.


Monastir Airport customer review :  15 September 2010 by J Bussey   (UK)

Customer Rating :  1/5

1 Star Rating   

Queuing

  

Cleanliness

  

Facilities

Arrival at the airport tainted the whole holiday. It took 2 hours to get through passport control in a very hot and sticky environment. There was a complete lack of organisation and the "officials" were no help at all. Surely a more efficient regime could be implemented (eg a queuing system). We understand the need for security however would feel happier if a fairer system was put in place. Unfortunately despite a fabulous holiday we will probably not return to Tunisia


Monastir Airport customer review :  1 July 2010 by L Mumford   (UK)

Customer Rating :  1/5

1 Star Rating   

Queuing

  

Cleanliness

  

Facilities

First time I have travelled to and from Monastir airport and I don't want to do it again - ever! We travelled back on a Sunday morning at 10am and it was horrendous. The check-in area was packed to the rafters and because the check-in desks were set out in an 'L' shape, each queue was queuing through each other and it was impossible to move. In just the queue we were in, one woman had an asthma attack and another one fainted. Luckily the travel reps were on hand as no medical staff could have got through and they managed to get her into a wheel chair. By the time we got through this part and then queued for passport control, we had been on our feet for well over 2 hours and only sat down when we got on the plane. Most of the people on our plane said they would not go back there again.


Monastir Airport customer review :  10 June 2010 by P Chapman   (UK)

Customer Rating :  4/5

4 Star Rating   

Queuing

  

Cleanliness

  

Facilities

Nice little airport which I use regularly. Queues for passport control can be horrendous as has been said but staff are mostly friendly and facilities are good. Plenty of places to eat and drink and you can use dinars in these (though not in the Duty Free).


Monastir Airport by G Moran

10 March 2010   Customer Rating : 4 Star Rating

We travelled through Monastir Airport and found it to be pretty good, for a small airport. The queues coming in were fairly smooth, and on the way out of the country, everything went smoothly as well. Facilities are perhaps a little limited, but it's only a small airport, comparatively, and at least it was clean!

Monastir Airport by Amanda Taylor

7 August 2007   Customer Rating : 4 Star Rating

I agree most strongly that passport control is a nightmare. I could not believe the length of time it takes to get passengers through, and especially when the airport is so hot and lacked air conditioning. I have visited this Airport twice now and hope that in future they can implement a more effective way of getting through control. The rest of the airport was fine, and even homeward bound found it was comfortably set out, with refreshments and enjoyed a last encounter of some traditional Tunisian retail shops.

Monastir Airport by Peter Verstraete

30 March 2006   Customer Rating : n/a

Good airport, but the passport control is ridiculous. Each name is introduced into a computer, and only when a green screen with "Rien signaler" ("nothing to mention") flashes, the passport is stamped and you can walk through. Even the same procedure when you are leaving the country... I traveled with my 4 children (one of them is a 6-months old baby), and for each of them, even the baby, the same procedure was applied. The queue was so long that suddenly, they realised everybody was going to be late for boarding, so a lot of people were suddenly rushed through the luggage control, without screening of X-ray. This made me feel worried, as I think this control is far more important than the passport control.

Monastir Airport by Iain Murray

30 August 2005

Impressed by this airport apart from the queue at Passport control. It took ages - once through to Departures everything was fine. Duty Free was reasonable and plenty of places to get a drink or something to eat.

 

 


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