Manado Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 7 reviews
7/10
No Skytrax Rating
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8/10

"plenty of food shops"

(Thailand)

Trip Verified | International arrival hall is small, immigration is crowded, does not provide much facility except 1 toilet and 1 carousel. With its size, luggage come very quickly and most passengers only need to spend 15-20 minutes from gate to pick up area. Once you get out of terminal, there are plenty of food shops, coffee shop including Starbucks on ground floor, and food center on the 2nd floor. For Departure, facility is much better. Check in area is large, clean and modern. Departure hall have a lot of shops, cafe and restaurant, but International departure need to make sure to reserve enough time to pass immigration, which is at the farthest end of the airport and no more shop beyond that point.
Experience At AirportArrival and Departure
Date VisitApril 2018
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
yes
10/10

"airport is pretty good"

(Indonesia)

Verified Review | For a small town scale, Manado airport is pretty good. Has several places for check in. Several lounges equipped with internet access and good food. The lounge area is quite spacious and has good service from Avsec. This airport is set as the transit airport for Raja Ampat (another greatest diving spot in indonesia, located in Papua), and also has an international direct flight like Singapore etc.
Experience At AirportArrival and Departure
Date VisitSeptember 2017
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
8/10

"one of the best in Indonesia"

(Indonesia)

Manado airport is one of the best in Indonesia. It has a small delay rate and has a very good view from the waiting room. The airport terminal faces east of Manado and oversees the beautiful nature and mountain ranges with the planes taking-off and landing.
Experience At AirportDeparture Only
Date VisitAugust 2015
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
9/10

Manado Airport customer review

(Singapore)

Arriving in Manado from Singapore by SilkAir is always a good experience. The greenery around the airport was beautiful and the short walk (less than 2 minutes) from the plane to the immigration counter is a relief compared to the 10-15 minute walk I used to have in Changi when rushing from immigration to the gate. The terminal building is quite clean and adequate. The only downside is the crowd outside the arriving gate exit. There were lots of illegal taxis touting arriving passengers. The lack of seating area outside the terminal is also a concern as it was hard to find a proper place to sit while waiting for someone to arrive.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
4/10

Manado Airport customer review

(United Kingdom)

I had to travel to this airport because I had no choice as it is the only airport in Manado. The queue for check-in was incredibly unorganised! There was hardly anything at the airport and the worst thing is that there was no air-con well if there was then you wouldn't feel it. I had to run and pay to wait at the airport lounge to avoid the busy waiting area.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
3/10

Manado Airport customer review

A small airport with quite decent facilities. So many small shops restaurants and cafetarias to be found with reasonable prices. However I was disappointed when I saw no escalator from arrival hall (1st floor) to baggage claim carousels on the ground floor of the terminal instead we have to use the one and only stairway. Thankfully there was an elevator dedicated to person with disability. Plenty of metered-taxis available however each taxi company seems to have different per kilo meter rates. The downside of the airport is the toilets. Departing area was good 21 check in counters available no long queue on check in desks still lack of international flights. Garuda Indonesia has a very decent lounge here with wifi available for free. Overall the airport is considered above the average of the rest Indonesian international airports.
no
4/10

Manado Airport customer review

Sam Ratulangi Aiport is a small international airport at Manado in the northern tip of Celebes Island (Sulawesi) Island Indonesia. I was using this airport as the entry for my trip to Manado. I surprised to see a relative small airport in Indonesia (which currently only serves few international flights to Malaysia Singapore and The Philippines) as a world-class airport with its modern facilities efficient and friendly staffs and spacious lounges (the VIP lounge is great and very comfortable place to spend some times before the flight). It deserves more international flights in the future since some international destinations in the past such as Taiwan had been terminated.
no