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Customer Review scoring : Manaus Airport
6.3 out of 10  6.3 out of 10
6 reviews


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Manaus Airport customer review :  25 January 2011 by G Chinn   (UK)

Customer Rating :  2/5

2 Star Rating   






A dreadful place. The only airport I have visited where the check-in desks are in a controlled area, to which access is restricted until around 90 minutes prior to (domestic) flight departure. This setup means that if you have a few hours to kill you are saddled with your luggage and unable to make the most of the (overpriced) shops and facilities on offer. Internet cafe must be in the running for worlds most expensive at US$15 per hour. Its slightly more reasonable once through security (but see above - you will not have much time to use it). For reasons unknown the entire area beyond security control smelled of vomit. A taxi for the fast 7 mile/12km journey to town costs an extortionate US$30+. As a point of principle you can avoid this by turning right outside the terminal and walking 100m to the bus stop, where services are quite regular and a much more reasonable US$1.50.

MANAUS AIRPORT review : 27 May 2010 : by Ron Kuhlmann

Customer Rating : 2/5

2 Star Rating

No avoiding this place if flying to Manaus, which is worth a visit, but the airport is in need of some significant help. My flight was to MIA and the check-in area was a small space, cut off from the lobby. There were only 3 positions available and the process took quite a bit of time. Once past security, there was a single big room with trinkets kiosk, a book kiosk that eventually opened and a snack bar. No lounge or any other space available. The staff were friendly but the facility was deficient for an "international" gateway.

MANAUS AIRPORT review : 5 November 2009 : by S Koenig

Customer Rating : 3/5

3 Star Rating

Had to change planes here on our way from Fortaleza to Miami. Looks like an older airport with added security equipment for international flights thrown in at random. When we left our first flight, we had to exit the secure area, find our way to the new departure area and then go through security again (there was a total lack of signage, or personnel, letting people just making connections know that they did not have to stand in the longest line with others just starting their trip there). Waiting area rather confined, with a couple of small shops and one concessionaire selling a very limited selection of food and drinks. I would hate to have to spend several hours in this airport, which is getting increased numbers of international flights.

MANAUS AIRPORT review : 6 May 2009 : by Andre Souza

Customer Rating : 4/5

4 Star Rating

MAO is an old airport, far away from the city but with good and cheap connections! They have a lot of security, food is expensive so come prepared - a simple burger will cost you 5 dollars or so and internet 9 dollars one hour! Tourist information center is very friendly and helpful.

Manaus Airport review by M Doyle

24 November 2008   Customer Rating : n/a

Traveled to Manaus many times, found the airport good with easy access to car park. Staff nice, security not too long a queue, shops etc are standard airport stuff. Would recommend early arrival and double check all documentation you need to travel. Stop to look at the turtles outside the terminal in their own pond.

Manaus Airport review by Ned Hopkins

29 March 2008   Customer Rating : 4 Star Rating

On my first trip to the Amazon, in 1998, Manaus airport was a nightmare. On my second trip the airport had been much upgraded. The entire building had been enclosed and was air-conditioned, many shops, some with quality goods.


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