Manchester Airport Passenger Reviews and Manchester Airport Traveller Reports

I had the great misfortune to use this airport every Friday night to travel back to the UK. Always the same flight and every time queues at passport control were massive! At best they only had a third of desks open. No idea why it is a problem to organise this better - waiting 40 min to get through the passport control is unacceptable! At least I had no issues retrieving my baggage - I know through experience that Manchester Airport's baggage handlers are the slowest, so I only travel with hand luggage if I go through MAN airport! On way out, I find it disappointing that I am forced to go through duty free even when I do not want to shop! As all the spare room is filled with shops, there is not enough seating when a few flights are delayed.

Manchester to Dublin, quick check-in, quickly through security. No problems at all. Arriving back quick, again no issues.

Return to Sydney. Outbound flight delayed overnight so large queues to retrieve baggage and get to hotel. Following morning enormous queues for check-in and then flight delayed another 2 hours. On return the arrivals is dismal. Dark, narrow corridors which seem endless before you reach the maze that is passport control. Very unattractive. On a positive note ,on my return I was off the plane quickly, found hardly anyone in front of me at PP and then my case was on the carousel within 10 minutes.

T3 to LHR with BA, to connect with flight to WAW; returned to T3 with bmi. Last flight of the day outward, terminal very quiet as shops were shutting down. Cleared check-in and security in less than 10 minutes. Flight departed on time. Flight slightly delayed upon return, and no airbridge - bussed to the terminal from about 400m away (not sure why, but this isn't usual for this flight). However, bags were already on the belt before we arrived at the carousels, so no further delays, and no complaints.

The worst experience I have had at an airport, getting to / from the rail station and T3 is a real challenge. An awful camber makes pushing the trolleys very hard work and as of 10th April they are charging £1 or 2 euros for the use of them which is non refundable. If the weather is poor (rain or wind) this trip is made even more miserable. Another nasty surprise is the £1 charge for a clear re-sealable bag for security, these are free at every other airport I use. Beside these bad points T3 is quite a pleasant place but its the last time I'll be using it.

Left T3 on a Sunday afternoon. Dropping off is not ideal because you have to cross the road but at least there is no charge for it. Terminal not busy at all. Few facilities before security but there's a good Costa cafè. More staff at security than passengers when I passed. Security seems ready for big flows. There are body scanners there but I've rarely seen them used. Overall impression is efficiency and focus on getting people through as quick as possible. After security signposting for the upper floor gates is not immediately visible. Looks like signs to gates are hidden for a purpose so you walk around the omnipresent duty free stands. The terminal airside is airy and well lit with sufficient things to do. Carpets look a bit worn out. There's plenty of seats in the gate areas but not vending machines as is the case for T1.

T3 to LHR. bmi check-in was quick and efficient. Flight delayed for 90 mins due to problems at LHR. The new scanners are a significant improvement, with no more of the "shoes off!" nonsense still seen at London airports, reducing the time needed to clear security. Facilities airside are acceptable for short waiting times, but aren't adequate for long delays/layovers. Cleanliness much better than my last T3 flight.

Manchester is an efficient airport. I have flown from T2 mainly with KLM and Air France almost every week for the past 13 years - and must say that their move to T3 has seen an improvement in security waiting times and passport queues on arrival. The BA lounge is OK - even if not as good now they've flogged part of it off to Flybe. Use T1 on occasions with Finnair and Aer Lingus. Rarely have a long wait for takeoff - taxi times usually short and holding - rare. As with many airports it is constantly being improved and updated - which must in the long run be a good thing for the travelling public.

Going through security on Monday Jan 16h at about 08.45 in T2, notice that the security staff have resorted to shouting rather than a portable microphone. Also when your Tray of belongings have passed through the X- ray scanner they just push it along with passengers no where near, surely a security problem. Also going out we were on a Remote stand T2, bussed out to remote parking with Aircraft steps no problem, coming back waited 15 minutes for steps. Airport low Aircraft Traffic at 18.00 hours is there a staffing problem after 5pm.

My hometown airport richly deserves its no-star rating, at least for those of us unlucky enough to be using terminal 1. The gate areas are draughty, drab and uncomfortable, especially for those on A380s who get shoved down to the far end of the gate area. The whole thing has the 'temporary/prefab' vibe one also finds in other 1960s-1970s British architecture. It's all so desperately tired and cramped. Tear it down and rebuild, please.

On 16 December we sat on a plane for just over 4 hours waiting for de-icing! This was on a day when inclement weather was anticipated and following two winter periods when airports were unprepared for bad weather. Manchester is clearly still not able to meet its obligations to passengers and airlines in poor weather. Prior to that, departures was a mess with people joining wrong airline queues because of a lack of organisation. On return, immigration was a breeze but we had to wait over 30 minutes for bags to come onto the line. When they did, the line kept breaking down because of the way bags, baby buggies and so forth were flung onto the belt causing it to jam. I will avoid Manchester if at all possible in future.

Used T1 in and out - business class check and quick security - otherwise long queues. Etihad lounge excellent. On return speedy Immigration and luggage retrieval. However overall impression was poor after South African Airports.

Two separate flights from LHR and GTW to T3. On both occasions, bags on the belt within 5 minutes of leaving the plane. Domestic flights, so no security to clear. On a train into town within 20 minutes of landing, so no complaints whatsoever. Cleanliness is still a problem though, I wasn't at the airport long enough for it to matter to me, but this does need to be addressed.

Terminal 1 Arriving from Palma 13.30 on a Wednesday. Immigration queues. Its almost as if its a surprise to immigration staff that passengers get off planes and need to be processed. Only 4 immigration staff on duty. The automatic gates were not working again. Bearing in mind that the A380 had just arrived from Dubai and you get the picture. It took us well over an hour to get through. This has to change. I fly through this airport 5-6 times a year so it not a one off event. I hope Manchester management read this and act on it.

Arrived at 13.55 from BCN on ZB at T1. Disembarked, down a flight of stairs, walked 10 yds, then ascend the mirror image of the stairs you have just come down, through a dingy corridor, then joining a backlog of passengers stuck on an another staircase (with the escalator switched off) prior to immigration. On way there look down into generously spaced out shopping concourse - is this where the money went that should have been spent on a welcoming arrivals area. Used the e-passport channel, machine can't read passport, so went to Desk 12, where passport is instantly read. Enter crowded baggage reclaim area, got my case, and joined another bottleneck through customs. Glad to get out.

Customer Rating :  5/5

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Customer Rating :  4/5

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Customer Rating :  3/5

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Customer Rating :  2/5

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Customer Rating :  5/5

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