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Customer Review scoring : Lviv Airport
3.5 out of 10  3.5 out of 10
15 reviews

 



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LVIV AIRPORT customer review :  21 August 2013 by Ivan Dzhur    (Canada)

Rating : 10/10

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Recommended

Very modern terminal which improved a lot since last year and is far more superior that some airports in Europe. Air bridges, free Wi-Fi and excellent staff customer service. I certainly recommend Lviv airport and definitely would fly there again.



LVIV AIRPORT customer review :  8 February 2013 by M Sobolewski    (USA)

Rating : 8/10

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Cleanliness

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Recommended

The new terminal is very spacious and it was apparent they were putting in additional shops and services but was under construction when we departed. Very clean and modern. One thing I miss about the old terminal is that it was right on the end of the electric tram line. So you could walk out of the airport to a tram and pay about 2 dollars for a ride into the city. You can still get to the tram, but it's an awkward walk. You have to walk about 15 minutes to reach it. Also, the kantor/currency exchange was outside of security so after we had gone through passport control, I couldn't exchange money. So hopefully they'll fix that. There was free internet near a cafe but couldn't easily find power. So most people had to run off of battery. There was a nice hotel we had used in the past (affordable and clean) but it was closed for renovation. Hope they don't raise the prices upon reopening. They really jazzed up the airport and city for the world cup.



LVIV AIRPORT customer review :  21 September 2012 by Ivan M Dzhur    (UK)

Rating : 9/10

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Cleanliness

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Recommended

Extended and refurbished runway is so much improved. New Terminal building constructed for Euro Cup 2012 is really nice and well designed. With lots of space, very clean and spacious. When I arrived on the flight from Warsaw we were coached to the international arrivals where all 80 or 90 of us cleared passport control in under 10 minutes. Baggage was on a belt also in about 10 min after we disembarked. It was a pleasure to use such a lovely little airport, and o much improved.



LVIV AIRPORT customer review :  20 September 2012 by J Tydeman    (UK)

Rating : 7/10

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Cleanliness

Facilities

Recommended

A brand new airport which is large and spacious but lacking in facilities. Our gate was in an area where there is no catering and no access to a part of the airside where we could even get a coffee. Staff are not all that friendly here, but it seems to be efficient with little queuing (though not all the many flights either).



LVIV AIRPORT customer review :  8 September 2012 by B Scott    (USA)

Rating : 5/10

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Cleanliness

Facilities

Recommended

The new airport is a large, airy and often empty building. Flew to KBP and connected to RIX on Friday morning and we were the only flight for 4 hours. Although there was no other plane at the airport, instead of parking the VV ATR 72 by the gate, they parked it over at the far side of the old terminal, necessitating a long and completely unnecessary bus ride. Check in was quick and so was security. There was a small cafe after domestic security and nothing else. Oddly the signs pointing to domestic gates didn't match the number of the gate shown for our flight. Looking to the terminal from the front, domestic gates are to right, international in middle. A cab to the airport was about 20 minutes at 8.15. If you take the trolley bus, I think it drops you at the old terminal, so you'll have a walk of a couple blocks.



Lviv Airport Customer review :  30 August 2011 by D Braun   (USA)

Customer Rating :  4/5

4 Star Rating   

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I've been through Lviv 9 times in the last 2 years, inadequate in terms of terminals. Always been treated very professionally by customs and immigration. I do not speak Ukrainian but have had no problems. Be polite and respectful, they are doing the best with limited resources.


Lviv Airport Customer review :  11 October 2010 by Chris Saler   (Canada)

Customer Rating :  2/5

2 Star Rating   

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Airport is quiet, and bags were thrown onto a buggie by men who drove it to the terminal. There, two armed army officials stood beside the door we entered through. The airport is dark, no lights were on, and archaic. Customs performed by rude, russian speaking officers. Customs involved being yelled at by a woman demanding to search our bags, and ignoring her, by simply walking through. Picked up bags at a door, where they were dumped straight from the plane through a door. It's no wonder our plane's crew stayed onboard, re loaded, and were out within 30 minutes! Booking flights here is a mess, as all western airlines depart late in the day, to accommodate their turnarounds.


Lviv Airport Customer review : 15 June 2010 by Stephen Nohas

Customer Rating : 1/5

1 Star Rating

I have flown to/from Lviv several times dating back to 1996. The wait for baggage and going through customs is tedious, I speak Ukrainian so language is no problem, but don't like having to fill out the customs declaration which you have to keep in your passport until your return home. The last 2 times I flew there my baggage hasn't arrived, even though there was an hour and a half between connecting flights and I had to go to the airport the next day to pick it up - LOT's fault, not the airport. There airport is to be rebuilt with modern facilities in time for the European Football championships in 2012.


Lviv Airport Customer review : 31 August 2009 : by A Farrell

Customer Rating : 1/5

1 Star Rating

I have to say that the experience at Lviv airport was extremely disappointing. Lviv is a wonderful city but inevitably, the first impression most tourists arriving at this airport receive is that with this kind of an airport. The building is atrocious - nothing more than an elongated garage, amenities are non-existant, the people are completely non-service orientated - technology is laughable. The information available for tourists is difficult to find and it almost impossible for someone who doesnt speak Ukrainian to get to their hotel easily. I strongly suggest that if you intend to fly to Lviv, go through Vienna. The traffic volume is lower through Vienna and the process through customs in Lviv therefore less harried. If you come in from Warsaw, get your elbows up because it becomes an old-fashioned soviet bread-line fight to get to customs!


LVIV AIRPORT review : 31 August 2009 : by J Fox

Customer Rating : 1/5

1 Star Rating

Domestic Flight from Lviv to Kiev, but it really doesn't matter whether domestic or International. All facilities are very basic. On arrival all bagage is wheeled into the terminal on large trailers and a mad scramble starts to find your luggage. On departure the check-in desk was wheeled out from a cupboard sometime before the flight departs, bags are weighed on a large floor scale away from the desk. Take your bags through security and load them onto the large trailers in the waiting area. I have been advised to always pay the 25rph to get bags stretchwrapped prior to flying anywhere in the Ukraine. Quaint, Backward, Inefficient but part of the travelling experience!


LVIV AIRPORT review : 10 March 2009 : by D Stone

Customer Rating : 1/5

1 Star Rating

Considering what a gem the city is, it really deserves a better Airport! The train station is a palace, but it's quite a long (overnight) ride from almost any other major city tourists might come from - better air service could do wonders for the economy. As is, the airport has all the charm and amenities of a glorified bus station. Arrival was simply being let down the stairs onto the tarmac (in the rain) and strolling over to the garage-like arrival area. After a wait, a tractor loaded with the luggage backed into the middle of the crowd and the bags were shoved off for everyone to rummage through and find. If it hadn't been for the business relation meeting me in the main building I'm not sure how I would have wound up at my hotel -- directions and transportation clearly haven't been set up for the international market yet. As noted, it's quite a shame, as Lviv is a real gem of a city, and the gateway to some truly incredible countryside and seemingly long-forgotten rural areas and historic towns!


LVIV AIRPORT review : 1 November 2008 : by Sandra Rothman

Customer Rating : 4/5

4 Star Rating

I just had a very positive experience at this unusual airport. The customs lady, friendly and English-speaking, helped me get honey and preserves from my grandfather's village back to the States. The place, itself, is minimal to say the least.


LVIV AIRPORT review : 29 September 2008 : by Minnie Lefco

Customer Rating : 1/5

1 Star Rating

Lviv airport is surreal. The main waiting room has no bathroom, currency exchange or restaurant/cafe. Just an old vending machine. There are no monitors or the kind of electronic devices we've come to expect in international airports. Information? Forget about it. You board the airplane on mobile staircase that can only accommodate three passengers at a time since the airport attendents can't figure out how to connect it properly to the plane. We got through both ways, but I wouldn't call the experience comforting or pleasurable.


Lviv Airport by J Meijer

24 January 2008   Customer Rating : 3 Star Rating

Used this airport in December 2007 for a domestic flight to Kyiv - it is a small airport, and there are no check-in counters or TV screens with flight information. There is just a large waiting room with a few benches and desks and a big weight scale. 15 Minutes before the flight was supposed to leave, 2 ladies and one man came to start the check-in process. There was a coffee/drinks machine in the waiting room, and a small bar around the corner. It is all very limited, but it works.

Lviv Airport by Yevheniy Kahanovych

29 January 2007   Customer Rating : n/a

Used it twice couple weeks ago. The airport is tiny and is located in the residential area, so landing there is a curious experience: you can see what people are doing within their houses just from your landing plane. Runway is short, so 737 is a maximum size of aircraft that can land there. All facilities are outdated and primitive, there is no any food outlet, but everything worked fast. They don't have computerized check-in, but my e-ticket was accepted with no question. You are off the airport in 3-5 minutes from disembarkation on domestic and 10 minutes on international flight. Certainly city like Lviv (1 mln population) deserves normal airport rather than this old shabby tip[ical soviet era provincial terminal, but number of flights to Lviv is small (5-10 daily I beleive), so there is no inverstor for any project in this area. It is clean, it has trolleybus link to the city center (25 mins ride), staff are polite and helping. It is not great and beautiful, but is abolutely bearable and functiionally enough for the traffic volumes it serves. Destination from Lviv are limited, but as I assumed from the timetable you can fly here from Kiev, Moscow, Frankfurt, Warsaw, Barcelona, Naples, Madrid, Rome, and from somewhere in Romania.



 











 


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