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Milan Linate Airport Passenger Reviews and Milan Linate Airport Traveller Reports
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MILAN LINATE AIRPORT customer review : 13 February by Marc Guillemard (France) |
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Rating : 5/10 |  |
Queuing |  |
Cleanliness |  |
Facilities |  |
Recommended |  |
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Flew to Paris. The terminal is obviously outdated, with low ceilings, and very "basic" decoration. It manages
to work only because the planes landing here are small (A320s at the most) because the lay-out is confusing.
The most obvious weakness is the number of available seats when waiting at the gates. We may have been
lucky (when you read other reviews,) but personnel at the check-in were nice and helpful. Toilets are OK in
term of cleanliness, but the coffee place is badly organized (you queue to pay, and then you queue to get
your order) and not tidy. Worst point is the queue and "organization" of luggage control. We were lucky
enough to board directly without going through the buses. The best thing is it is very close to Milano. Not a
memorable experience in any way (good or bad).
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MILAN LINATE AIRPORT customer review : 26 October 2012 by Rob Kuhner (UK) |
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Rating : 5/10 |  |
Queuing |  |
Cleanliness |  |
Facilities |  |
Recommended |  |
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I use it weekly. Bus to and from Milan central is found out the front, easy to use and regular. The terminal is
not large. They have just started to rebuild the area where you go through security - now half the size, twice
the queue. Not good! Eating places in the terminal are OK, some choice landside and airside. Linate has only
6 air bridges - so you usually have to get a bus to a parked plane. There is no walkway from arrivals to gates
- for passengers transferring. You have to exit, and then go through the waiting and security to get to your
gate - Not good either!
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MILAN LINATE AIRPORT customer review : 25 April 2012 by Matthew Vell (Malta) |
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Rating : 1/10 |  |
Queuing |  |
Cleanliness |  |
Facilities |  |
Recommended |  |
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I have used it twice and both times were a nightmare. Staff are inefficient and rude. On our entry through
security a female officer was checking if we had tickets. When it came my turn I showed her I had 6 tickets,
and she rudely remarked in Italian 'do you think I can see your names if you don't hand me your tickets
properly'. I was carrying a camera on a sling bag and a tripod. This same officer came rushing and told me
that I couldn't carry the tripod. I had never any problems with it. A fellow traveller in my group offered to put
the tripod in his bag and she objected saying that it had to be my bag. At that point I was lucky enough for
a senior officer to come by and he let us pass. The second time, we arrived 2.5 hrs before departure and
waited 30mins for an attendant to check us in. No queuing facilities so everybody was pushing and skipping
one another. In the end it took the attendant almost 2 hrs to do the check-In and we nearly missed the
flight.
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MILAN LINATE AIRPORT customer review : 2 April 2012 by Emmanuel Cuignet (France) |
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Rating : 2/10 |  |
Queuing |  |
Cleanliness |  |
Facilities |  |
Recommended |  |
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Flew in and out of LIN. The facilities are totally inadequate, no one speaks proper English. I arrived early;
4hrs before my flight but was not able to check in my luggage at the Air France counter, for "security
reasons." I finally was able to check in 2.5hrs before the flight taking off, leaving little time to work in the
lounge.
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MILAN LINATE AIRPORT customer review : 7 November 2011 by Alan O'Connor (Ireland) |
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Rating : 6/10 |  |
Queuing |  |
Cleanliness |  |
Facilities |  |
Recommended |  |
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Seems to have improved. Passport control much quicker. Bags arrived within minutes and there were plenty of
taxis. Was on my way in to town within half an hour of landing. Have things changed or was I lucky? I'd like
to think the former.
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Milan Linate Airport customer review : 13 April 2011 by Paul Van Alsten (France)
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Customer Rating : 2/5 |
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| Queuing |
| Cleanliness |
| Facilities |
In transit on my trip FCO-LIN-ORY. Compact airport but fairly basic facilities. Terminal looks
tired with insufficient lighting and very confusing signage. Quite limited seating areas at
the boarding gates - only 5 airbridges, therefore most flights board by bus. Alitalia Business
lounge has nice views on the apron but is shockingly cramped and overcrowded. Very cheap
offer: you have to ask for drinks, which are served in plastic cups; for food a cardboard
plate is handed out! Thumbs-up however for the helpful and smiling staff.
Milan Linate Airport customer review : 26 February 2011 by A O'Connor (Ireland)
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Customer Rating : 1/5 |
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| Queuing |
| Cleanliness |
| Facilities |
Last review I posted was about arriving here. Leaving from here is a shambles. From start to
finish a shocking experience. Bus from Milan leaves you off at arrivals. Terminal building
terribly signposted. Signage in check in area almost non existent. Could not find a shop
selling English language newspapers anywhere. 20 min queue for passport control for non
Schengen departures and then no shops at all after this point. I have used FCO/MXP/VCE/BLQ
without major difficulty. Linate is a joke in comparison. Avoid at all costs.
MILAN LINATE AIRPORT review : 24 June 2008 : by A O'Connor
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Customer Rating : 3/5 |  |
Arrived from Dublin. Only 2 passport desks open, one for non EU nationals so just one desk for EU.
Very slow and annoying. Bags returned quickly though. Huge queue for taxi. Much better off getting
the Starfly bus from just outside the door of the terminal.
MILAN LINATE AIRPORT review : 29 April 2008 : by D Visser
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Customer Rating : 3/5 |  |
Flew into and out of Linate this week with Alitalia. The arrivals area is nothing special - for
Schengen arrivals you grab your bags and you are outside in no time amongst the thousands of smokers
and mad cab drivers. Very little information for travellers and indeed, if you do not speak Italian
you will be lost and overwhelmed by the frenetic commotion by personnel and distraught passengers.
Departures - fairly straightforward. Shops alright and the security checks were swift and
efficient, which was a bit of a relief after flying through Malpensa before. The airline lounges
are terrible, especially that of Alitalia. Very small, cramped and extremely hot. Surly personnel
too, but that is typical Alitalia. Other than that there are too few gates and it is frustrating
taking a bus to/from the aircraft. All-in-all an ok airport; just needs some drastic modernisation
to bring it up to normal, European standards.
Milan Linate Airport review by Sachin Bhagotra
9 January 2007 Customer Rating : n/a
Flew to Linate due to its proximity to the city. However, once you get
out of the baggage claim, you are most likely to be lost if you don't
know your way around. If you don't know Italian, you are in even more
trouble, as people choose not to speak in English on purpose even if
they know. Once you figure out which buses take you to where, it becomes
a bit easier. If you can, avoid the Route 73 bus to the city from the
airport, as it is just a normal bus, and you will have tough time with
luggage. Departures at the airport are hassle-free, but people inside
the airport will only know areas that they work at, and nothing else
about the airport, so don't bother asking. Their answer will most likely
be I don't know where.
Milan Linate Airport review by Paola Rizzato
22 September 2006
I use Linate airport all the time as Easyjet has a convenient daily
flight from London. I'm Italian and I'm the first to admit that in
Italy cleanliness of public places leaves a lot to be desired. The
toilets are often very dirty and so are the bar areas, often with
uncollected cups and plates on the tables. My other gripe is that
checking in (at least with Easyjet) involves a shapeless queue and check
in staff (who I believe are airport employees, not Easyjet staff) often
look as if they are really doing you a favour by opening their desk.
However: Linate is very close to the centre of town, a 15 minutes cab
ride from my sister's house! I have never had any problems with
luggage, either (touch wood). Considering that Malpensa has a
reputation for being the European hub for luggage theft and that it's
absolutely miles away from Milan, I'd say it's a no-brainer: fly to
Linate if you have the choice.
Milan Linate Airport review by Luca Gentili
26
February 2004
I'm Italian and I live in Milan. Linate is my airport and only it. Ok, the structure is quite old,
it was built using ancient conception for air terminal building. But, it's a treasure: just 10 mins
to downtown with public transport (1€ for ticket). In the last years, with the new MXP terminal
(it's a hell that place!!) many destination were cut since Linate's network, but for domestic
trips and for the connection to FRA MAD LHR & CDG this airport is very useful. Facilities are old
but ok, and - despite of Milan MXP apt - when you land at LInate, you are sure to collect your bags
(not the same in MXP, where you can be sure to lose them!).
Milan Linate Airport review by M Devor
16 August 2003
Small but very efficient airport. I visited the landside only and enjoyed it. Had my luggage with me
so limited as to what I could do. I found the people at Linate than at Malpensa. I
had access to a Club SEA landside via Priority Pass and the staff spoke English and were very
friendly.
The close proximity to the city is the most favorable factor. It would be nice if they had a good
hotel at the airport but you are close enough to the city so no matter. Bus service to the Central
Station is much easier to find and board than at Malpensa. I believe all flights are Schengen so no
problems with the Schengen/Int'l connection.
Milan Linate Airport review by Federico Muscogiuri
25 March 2003
Milan Linate airport was built in the 1930s and although renovated several times has retained the
same size throughout the years. It is a fairly basic airport and the architecture is pretty
unimpressive. However it is one of the most efficient airports I know. Luggage is normally delivered
within 15 minutes from arrival and one can be in the centre of Milan in 15/20 minutes, provided
there is no traffic. I also like the fact that the parking area is next to the terminal and one can
be in the check-in counter minutes after parking.
Its downside is the lack of amenities, the cramped spaces and the fact that on international
flights you are whisked to the plane in a bus which is too small and always packed. Given the choice
I wouldn't hesitate to choose Linate for point-to-point flights however for connections Malpensa
offers more amenities.
Milan Linate Airport review by Luigi Vallero
1 November 2002
Even though I don't like the overall architecture and look of this airport - the terminal is quite
cramped and makes you feel claustrophobic - I must admit that now that most traffic has been
transferred to Malpensa, Linate has regained a better status as a much more on-time place for
getting into Milan. Closeness to downtown, of course, is another "must" for this airport if you're
heading for the city centre. Efficiency in Linate is generally much better than in Malpensa.
Milan Linate Airport review by Simon Cheung
31 October 2002
Linate Airport, located just 6km from the city is a treasure. It is very cheap and convenient to
get to, and even during rush hour the journey takes not longer than 15 minutes. Being a small
airport its facilities are of course limited, but I find its efficiency makes up for it. Lack of
space also means it serves only key European routes such as Frankfurt and London; other routes and
long-haul are served from Malpensa which is 45 km north. Despite this it is one of my favourite
airports as you can arrive and be in town within the half-hour (assuming you've no luggage to
collect). British Airways have an adequate Terraces lounge here right next to the departure gates.
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