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Milan Linate Airport Passenger Reviews and Milan Linate Airport Traveller Reports

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Customer Review scoring : Milan Linate Airport
6 out of 10  6 out of 10
16 reviews

 



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MILAN LINATE AIRPORT customer review :  13 February by Marc Guillemard    (France)

Rating : 5/10

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Recommended

Flew to Paris. The terminal is obviously outdated, with low ceilings, and very "basic" decoration. It manages to work only because the planes landing here are small (A320s at the most) because the lay-out is confusing. The most obvious weakness is the number of available seats when waiting at the gates. We may have been lucky (when you read other reviews,) but personnel at the check-in were nice and helpful. Toilets are OK in term of cleanliness, but the coffee place is badly organized (you queue to pay, and then you queue to get your order) and not tidy. Worst point is the queue and "organization" of luggage control. We were lucky enough to board directly without going through the buses. The best thing is it is very close to Milano. Not a memorable experience in any way (good or bad).



MILAN LINATE AIRPORT customer review :  26 October 2012 by Rob Kuhner    (UK)

Rating : 5/10

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Recommended

I use it weekly. Bus to and from Milan central is found out the front, easy to use and regular. The terminal is not large. They have just started to rebuild the area where you go through security - now half the size, twice the queue. Not good! Eating places in the terminal are OK, some choice landside and airside. Linate has only 6 air bridges - so you usually have to get a bus to a parked plane. There is no walkway from arrivals to gates - for passengers transferring. You have to exit, and then go through the waiting and security to get to your gate - Not good either!



MILAN LINATE AIRPORT customer review :  25 April 2012 by Matthew Vell    (Malta)

Rating : 1/10

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Recommended

I have used it twice and both times were a nightmare. Staff are inefficient and rude. On our entry through security a female officer was checking if we had tickets. When it came my turn I showed her I had 6 tickets, and she rudely remarked in Italian 'do you think I can see your names if you don't hand me your tickets properly'. I was carrying a camera on a sling bag and a tripod. This same officer came rushing and told me that I couldn't carry the tripod. I had never any problems with it. A fellow traveller in my group offered to put the tripod in his bag and she objected saying that it had to be my bag. At that point I was lucky enough for a senior officer to come by and he let us pass. The second time, we arrived 2.5 hrs before departure and waited 30mins for an attendant to check us in. No queuing facilities so everybody was pushing and skipping one another. In the end it took the attendant almost 2 hrs to do the check-In and we nearly missed the flight.



MILAN LINATE AIRPORT customer review :  2 April 2012 by Emmanuel Cuignet    (France)

Rating : 2/10

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Recommended

Flew in and out of LIN. The facilities are totally inadequate, no one speaks proper English. I arrived early; 4hrs before my flight but was not able to check in my luggage at the Air France counter, for "security reasons." I finally was able to check in 2.5hrs before the flight taking off, leaving little time to work in the lounge.



MILAN LINATE AIRPORT customer review :  7 November 2011 by Alan O'Connor    (Ireland)

Rating : 6/10

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Facilities

Recommended

Seems to have improved. Passport control much quicker. Bags arrived within minutes and there were plenty of taxis. Was on my way in to town within half an hour of landing. Have things changed or was I lucky? I'd like to think the former.



Milan Linate Airport customer review :  13 April 2011 by Paul Van Alsten   (France)

Customer Rating :  2/5

2 Star Rating   

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In transit on my trip FCO-LIN-ORY. Compact airport but fairly basic facilities. Terminal looks tired with insufficient lighting and very confusing signage. Quite limited seating areas at the boarding gates - only 5 airbridges, therefore most flights board by bus. Alitalia Business lounge has nice views on the apron but is shockingly cramped and overcrowded. Very cheap offer: you have to ask for drinks, which are served in plastic cups; for food a cardboard plate is handed out! Thumbs-up however for the helpful and smiling staff.


Milan Linate Airport customer review :  26 February 2011 by A O'Connor   (Ireland)

Customer Rating :  1/5

1 Star Rating   

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Last review I posted was about arriving here. Leaving from here is a shambles. From start to finish a shocking experience. Bus from Milan leaves you off at arrivals. Terminal building terribly signposted. Signage in check in area almost non existent. Could not find a shop selling English language newspapers anywhere. 20 min queue for passport control for non Schengen departures and then no shops at all after this point. I have used FCO/MXP/VCE/BLQ without major difficulty. Linate is a joke in comparison. Avoid at all costs.


MILAN LINATE AIRPORT review : 24 June 2008 : by A O'Connor

Customer Rating : 3/5

3 Star Rating

Arrived from Dublin. Only 2 passport desks open, one for non EU nationals so just one desk for EU. Very slow and annoying. Bags returned quickly though. Huge queue for taxi. Much better off getting the Starfly bus from just outside the door of the terminal.


MILAN LINATE AIRPORT review : 29 April 2008 : by D Visser

Customer Rating : 3/5

3 Star Rating

Flew into and out of Linate this week with Alitalia. The arrivals area is nothing special - for Schengen arrivals you grab your bags and you are outside in no time amongst the thousands of smokers and mad cab drivers. Very little information for travellers and indeed, if you do not speak Italian you will be lost and overwhelmed by the frenetic commotion by personnel and distraught passengers. Departures - fairly straightforward. Shops alright and the security checks were swift and efficient, which was a bit of a relief after flying through Malpensa before. The airline lounges are terrible, especially that of Alitalia. Very small, cramped and extremely hot. Surly personnel too, but that is typical Alitalia. Other than that there are too few gates and it is frustrating taking a bus to/from the aircraft. All-in-all an ok airport; just needs some drastic modernisation to bring it up to normal, European standards.


Milan Linate Airport review by Sachin Bhagotra

9 January 2007   Customer Rating : n/a

Flew to Linate due to its proximity to the city. However, once you get out of the baggage claim, you are most likely to be lost if you don't know your way around. If you don't know Italian, you are in even more trouble, as people choose not to speak in English on purpose even if they know. Once you figure out which buses take you to where, it becomes a bit easier. If you can, avoid the Route 73 bus to the city from the airport, as it is just a normal bus, and you will have tough time with luggage. Departures at the airport are hassle-free, but people inside the airport will only know areas that they work at, and nothing else about the airport, so don't bother asking. Their answer will most likely be I don't know where.

Milan Linate Airport review by Paola Rizzato

22 September 2006

I use Linate airport all the time as Easyjet has a convenient daily flight from London. I'm Italian and I'm the first to admit that in Italy cleanliness of public places leaves a lot to be desired. The toilets are often very dirty and so are the bar areas, often with uncollected cups and plates on the tables. My other gripe is that checking in (at least with Easyjet) involves a shapeless queue and check in staff (who I believe are airport employees, not Easyjet staff) often look as if they are really doing you a favour by opening their desk. However: Linate is very close to the centre of town, a 15 minutes cab ride from my sister's house! I have never had any problems with luggage, either (touch wood). Considering that Malpensa has a reputation for being the European hub for luggage theft and that it's absolutely miles away from Milan, I'd say it's a no-brainer: fly to Linate if you have the choice.

Milan Linate Airport review by Luca Gentili

26 February 2004

I'm Italian and I live in Milan. Linate is my airport and only it. Ok, the structure is quite old, it was built using ancient conception for air terminal building. But, it's a treasure: just 10 mins to downtown with public transport (1€ for ticket). In the last years, with the new MXP terminal (it's a hell that place!!) many destination were cut since Linate's network, but for domestic trips and for the connection to FRA MAD LHR & CDG this airport is very useful. Facilities are old but ok, and - despite of Milan MXP apt - when you land at LInate, you are sure to collect your bags (not the same in MXP, where you can be sure to lose them!).

Milan Linate Airport review by M Devor

16 August 2003

Small but very efficient airport. I visited the landside only and enjoyed it. Had my luggage with me so limited as to what I could do. I found the people at Linate than at Malpensa. I had access to a Club SEA landside via Priority Pass and the staff spoke English and were very friendly. The close proximity to the city is the most favorable factor. It would be nice if they had a good hotel at the airport but you are close enough to the city so no matter. Bus service to the Central Station is much easier to find and board than at Malpensa. I believe all flights are Schengen so no problems with the Schengen/Int'l connection.

Milan Linate Airport review by Federico Muscogiuri

25 March 2003

Milan Linate airport was built in the 1930s and although renovated several times has retained the same size throughout the years. It is a fairly basic airport and the architecture is pretty unimpressive. However it is one of the most efficient airports I know. Luggage is normally delivered within 15 minutes from arrival and one can be in the centre of Milan in 15/20 minutes, provided there is no traffic. I also like the fact that the parking area is next to the terminal and one can be in the check-in counter minutes after parking. Its downside is the lack of amenities, the cramped spaces and the fact that on international flights you are whisked to the plane in a bus which is too small and always packed. Given the choice I wouldn't hesitate to choose Linate for point-to-point flights however for connections Malpensa offers more amenities.

Milan Linate Airport review by Luigi Vallero

1 November 2002

Even though I don't like the overall architecture and look of this airport - the terminal is quite cramped and makes you feel claustrophobic - I must admit that now that most traffic has been transferred to Malpensa, Linate has regained a better status as a much more on-time place for getting into Milan. Closeness to downtown, of course, is another "must" for this airport if you're heading for the city centre. Efficiency in Linate is generally much better than in Malpensa.

Milan Linate Airport review by Simon Cheung

31 October 2002

Linate Airport, located just 6km from the city is a treasure. It is very cheap and convenient to get to, and even during rush hour the journey takes not longer than 15 minutes. Being a small airport its facilities are of course limited, but I find its efficiency makes up for it. Lack of space also means it serves only key European routes such as Frankfurt and London; other routes and long-haul are served from Malpensa which is 45 km north. Despite this it is one of my favourite airports as you can arrive and be in town within the half-hour (assuming you've no luggage to collect). British Airways have an adequate Terraces lounge here right next to the departure gates.









 


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