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Customer Review scoring : Krasnodar Airport
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2 reviews

 



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Krasnodar Airport customer review :  2 September 2013 by Sargeant Alan    (Australia)

Rating : 3/10

Queuing

Cleanliness

Facilities

Recommended

Left on domestic flight at height of summer season. Very long check in queues and staff worked hard to try to get people on their flights. No dedicated bag drop counter so no real advantage from on line check in. Terminal and number of counters inadequate for demand. Terminal was not very clean. Regular announcements re flights etc.



Krasnodar Airport customer review :  15 September 2010 by Chris McQuaid   (New Zealand)

Customer Rating :  5/5

5 Star Rating   

Queuing

  

Cleanliness

  

Facilities

Easy access by bus or taxi. Two terminals - International on the right, Domestic on the left - as you face them, but only 20 metres apart. Signs in English as well as Russian, although all announcements are in Russian as you would expect. How many of the staff speak English may be a good question - one who does is the AviaNova manager. Easy layout to navigate in domestic terminal, although there is not much space for the check-in queues, so they snake around the room. However, the staff (for my flight, anyway) were very efficient, and the queue moved quickly. Security check was quick and easy. Airside has an expensive cafe and coffee shop, as well as a news-stand and gift shop. Plenty of comfortable seating. WiFi is available - good signal, but every site I tried came up with "Security Certificate not issued by Trusted Source," so there's possibly some bug in their software (I didn't do any more than just log in). Bussed to plane - only complaint, as with so many of these airports, is that you go upstairs to a departure lounge and then have to walk back down for the bus!











 


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