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Customer Review scoring : Kerry Airport
5 out of 10  5 out of 10
2 reviews

 



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Kerry Airport customer review : 6 September 2010 by T Noonan

Customer Rating : 5/5

5 Star Rating

No traffic problems getting there. The long term car park is but 20 mtrs from the main entrance. The check in is 5 mtrs from the gate. The security checks are a breeze, especially when those passengers approaching the scanners have remembered to remove the required articles-their scanners are the most sensitive of any I have ever encountered. There is a very nice restaurant area cum bar. The area is generally clean and well kept. The security staff should appear more friendly, accepting that they have a very important job to do.


Kerry Airport customer review : 28 April 2006 by Brian Murphy

Customer Rating : 0/5

0 Star Rating

Recently travelled from Kerry airport to Dublin on Aer Arann. It was my first time using this airport. The airport itself is a short ride from Killarney. However, the road signage could be improved, especially in Killarney itself. The airport is a nice, small airport in design, complete with a self-service restaurant land-side and a small shop, where one can buy Irish gifts airside. The main comment I would make however refers to the overall cleanliness of the airport. The check-in area is next to the restaurant and the wafting smell of dinner can be off-putting for passengers. In addition, the floors and toliets are not shining, which is a pity as with a small airport like this, it should be very easy for the authorities to maintain this image. I recently was in Pau in France and although somewhat bigger I was really impressed by the ultra-cleanliness of the airport. First impressions last, and I think the airport managers should carefully look into upgrading the overall airport image. This can only help tourism! Finally, I found the check-in staff somewhat indifferent!
 












 


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