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Customer Review scoring : Kilimanjaro Airport
6.3 out of 10  6.3 out of 10
8 reviews

 



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Kilimanjaro Airport customer review :  25 July 2011 by Hangyun Kim   (South Korea)

Customer Rating :  4/5

4 Star Rating   

Queuing

  

Cleanliness

  

Facilities

From Dar es Salaam to Kilimanjaro with Precision Air. Since Kilimanjaro is a small airport, our flight was the only arrival. When I arrived, it was already dark. I was at the baggage claim in the airport building, waiting for my trunk to come out. But all of a sudden, power went down in the airport. Power went back 4-5 mins after the power cut. It was an interesting experience to see a power cut in an international airport. The airport itself is clean, and very simple. But it has all the essential facilities.


Kilimanjaro Airport customer review :  24 June 2010 by Adam Simmons   (Spain)

Customer Rating :  5/5

5 Star Rating   

Queuing

  

Cleanliness

  

Facilities

Compared to so many airports, a delightful experience. I was first off my arriving flight and so did not have to queue for a visa. Only one person was doling them out so I guess that stragglers had quite a wait. On departure, plenty of shops for such a small airport, with plenty of seating, both indoors and out. no problems in either direction with passport or customs.


Kilimanjaro Airport customer review :  25 May 2010 by Ravi Mene   (UK)

Customer Rating :  4/5

4 Star Rating   

Queuing

  

Cleanliness

  

Facilities

Used Kilimanjaro as our entry point for Tanzania's northern safari circuit, KLM was the only flight arrival at the time, the airport though small had the fresh feel of yester years relaxed airports, walking to arrival area ushered by ground staff, No soulless airbridges and automatic sliding doors leading to empty spaces!! The whole ambience was relaxed, Immigration was quick and efficient, they had a green and red channel, when tried to walk through green channel, were asked (politely) to go through red, were asked a few cursory questions and waved through, total time from disembarkation from the airplane to the waiting car less than 20 minutes!! The charm of this airport is that it is not like the other mega airports, small and fresh.


Kilimanjaro Airport customer review : 28 April 2010 by Anne Linney

Customer Rating : 2/5

2 Star Rating

Another charming African airport where you can bribe your way into any area of the airport and where power cuts tend to be a problem and staff have to run to the generator to get lights back on. Surprising that KLM actually lands here, no other western airline company does such a thing.


Kilimanjaro Airport customer review : 29 September 2009 by M Ford

Customer Rating : 2/5

2 Star Rating

Small, clean, basic. One of your contributors mentions a corrupt customs official in 2007. There are now serious problems with customs officials there who take one into a room and will not be satisfied until a bribe has been paid. This is not just if one has gifts or items disallowed on the Exemption Schedule of the Customs Tariff Act. Anyone is likely to be their victim and they are very persistent and intimidating. Something should be done.


Kilimanjaro International Airport by M Ford

29 September 2009  Customer Rating : 3 Star Rating

Small, clean, basic. One of your contributors mentions a corrupt customs official in 2007. There are now serious problems with customs officials there who take one into a room and will not be satisfied until a bribe has been paid. This is not just if one has gifts or items disallowed on the Exemption Schedule of the Customs Tariff Act. Anyone is likely to be their victim and they are very persistent and intimidating. Something should be done.

Kilimanjaro International Airport by Benjamin Arksen

3 August 2007  Customer Rating : 3 Star Rating

A very small airport, definitely not a hub, but shops are decently-priced and have beautiful souvenirs. If you climb KiKilimanjaronjaro, then don't bother buying any souvenirs at the moutain itself, as the airport shops have basically the same shirts and etc, and the prices are unnegotiable.

Kilimanjaro International Airport by Ingvar Backéus

5 February 2007   Customer Rating : n/a

A lot of tourists travel nowadays through KiKilimanjaronjaro International Airport (JRO; usually called Kia). It is a fairly small airport with international flights mainly by KLM and Ethiopian. The travel from the airport to Arusha town takes nearly an hour; the smaller town of Moshi is closer. A taxi to Arusha should cost USD 50-60. KLM arrives in the evening and security along the road to Arusha has sometimes been poor. At some time passengers even travelled to Arusha in a convoy. At present situation seems to be under control. There are some decent tourist shops, both before and after immigration, actually more shops than one would expect considering the low number of flights. I have travelled through this airport many times during the last 15 years. Considerable renovation in the check-in area has taken place a few years ago and it now looks fresh. Toilets do not always work – a common phenomenon in Africa. Some years back I had at several occasions considerable problems with a corrupt customs officer who wanted something under the table for obviously no good reason, but that person has disappeared and the last few years customs checks have been quite relaxed. Getting a visa at the airport is rather straightforward but since usually a good number of people come without a visa, one has to expect some queuing; having the visa ready is recommendable.


 


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