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Jacksonville International Airport Passenger Reviews and Traveller Reports
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JACKSONVILLE AIRPORT customer review : 29 August 2012 by C Miro (USA) |
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Rating : 10/10 |  |
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Recommended |  |
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Arrived on Southwest yesterday from Fort Lauderdale. JAX is modern. All public areas and bathrooms are
clean and people are happy to provide assistance. There is plenty of good, well-priced dining options. What a
pleasure it is to use this facility!
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JACKSONVILLE AIRPORT customer review : 15 August 2011 by Mark Robinson (USA)
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Customer Rating : 5/5 |
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It is clean, staff are friendly and TSA is a breeze. Plenty of food and drink options. It is a smaller airport, and is very
well laid out. I usually fly one of the larger airlines and connect to its hub. The fares for doing this are usually much
cheaper with JAX.
JACKSONVILLE AIRPORT customer review : 6 July 2011 by R O'Connor (USA)
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Customer Rating : 5/5 |
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Airport is Great. Security is very fast and I love the decor. The bathrooms were really clean. I also loved how you
didn't have to pay for wi-fi and there are plenty of plugs to plug your electronics into.
JACKSONVILLE AIRPORT review : 13 January 2009 : by Steve Koenig
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Customer Rating : 4/5 |  |
Have only arrived here, since we departed from another area airport (Orlando). Wish we had
also departed from Jacksonville, since it is so much smaller and quieter than Orlando.
Picking up and returning rental cars seems quite easy, as mentioned in other reviews. There
are a couple of hotels on the airport grounds, and others fairly close, in case you have a
late arrival or early departure. We arrived about midnight and the airport was pretty much
closed in terms of restaurants and shops, but that is common in most airports of this size,
and there were still a few personnel around to answer questions. Managed to find the phone
to call our hotel for free shuttle pick-up. When visiting the area in the future, I would
definitely look into using Jacksonville, or perhaps Daytona, in lieu or Orlando.
JACKSONVILLE AIRPORT review : 7 August 2008 : by D Valentine
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Customer Rating : 4/5 | |
We have used JAX several times this year and absolutely love it. One of our flights was delayed and
we enjoyed the rocking chairs between the food court and TSA security checkpoint. On that Friday
evening, a saxophonist (a la Kenny G) entertained us from the dais in the central concourse where
there is also a grand piano. Nice touch! Within a two-minute stroll of the rocking chairs are food
stands, shops, a mail center where you can buy stamps for your post cards and mail packages with a
self-serve USPS kiosk, a shoeshine stand, clean restrooms, and even an art gallery. Security was
friendly, quick and easy. In the baggage claim area, check out the installation art. It's massive
and colorful. There are six different metal sculptures, stretching hundreds of feet, depicting five
major world rivers plus the local St. Johns River. Upon closer inspection, you will see that the
sculptures are completely covered with hundreds of thousands of used postage stamps from around the
world. I can think of worst places to be stuck for a few hours than JAX.
Jacksonville International Airport by Bob Vernola
22 August 2006 Customer Rating : n/a
Have used Jacksonville Airport on numerous occasions and enjoy this
airport. I recently took a flight to DCA on 8-10-06 which was the first
flight day after the terrorist incident in England. Security was
noticeably increased, however, it was smooth as silk. Of course, I did
not bring onboard items that the news media had been talking about all
day long as not being allowed, but the security section of this airport
is very very efficient. The TSA agents, noticeably increased, never once
were unfriendly, in fact, it seemed that they were going out of their
way to try and make a hard situation pleasant. This is a great airport
and recommend using it whenever possible.
Jacksonville International Airport by Peter Roozemaal
27 March 2006
Recently was in Jacksonville for business; on my way in I was so fast at
the curbstone that I had hardly time to examine the facilities at the
airport. On my way out today I had plenty of time to look around; the
no-queue security check (something all airports should introduce) gave
me plenty of time for window-shopping. I appreciated dumping the rental
car, and walking straight into departures over the moving walkway.
Landside of the security check is a small food- and shopping court with
sufficient choice for the hungry traveller. Past security is a health
and massage salon and several "souvenir style" shops. In concourse A
there is sufficient opportunity to take a drink and have a snack.
I have a two suggestions for improvement: put a some clocks on the wall
in the concourses, and try to bring in a bit more natural light indoors;
change the brown wallpaint to white or blue. All in all, Jacksonville
International is one of the better airports I've visited.
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