|
|
|
Isle of Man Ronaldsway Airport Passenger Reviews and Airport Traveller Reports
|
|
|
|
|
|
Isle of Man Ronaldsway Airport customer review : 19 November 2012 by Russell Edwards (UK) |
|
Rating : 9/10 |  |
Queuing |  |
Cleanliness |  |
Facilities | |
Recommended |  |
|
Have used this airport a lot over the last 10 years, and find it works well for its size. Online check-in avoided
queuing at the desk. Check in area, very clean and tidy, and "welcoming". Security was slow, however, and
the need to remove shoes was a pain. Once through security, the departure lounge is light and airy, with a
bar and a small shop. Seating was aplenty, even for the 2 EasyJet flights that were in. Boarding was quick
and efficient and maybe other regional airports could learn from.
|
Isle of Man Ronaldsway Airport customer review : 30 July by David Merritt (UK)
|
Customer Rating : 5/5 |
 |
 | Queuing |
 | Cleanliness |
| Facilities |
Clean and friendly and it works well. Used to be here a lot 20 years ago, and it seems to have kept pace with the
needs of users. Most impressive is the comfort and number of seats available. Something some other places should
learn from. A great regional airport.
Isle of Man Ronaldsway Airport customer review : 7 June by Brian Hill (UK)
|
Customer Rating : 3/5 |
 |
| Queuing |
| Cleanliness |
| Facilities |
As per my review of 24th August 2010; the security area is a big let down. The staff are rude
and surly and have never heard of the words "please" and "thank you".
Isle of Man Ronaldsway Airport customer review : 28 April by C Stephenson (UK)
|
Customer Rating : 3/5 |
|
 | Queuing |
| Cleanliness |
| Facilities |
I've spent many hours at the IOM airport in recent months, and generally it's OK. With the
advent of conveniently-timed Easyjet flights, however, the airport security area is showing its
flaws. Mandatory shoe removal doesn't help; but whatever the reason, when an Easyjet flight is
close to departure there is normally a big queue for security. Other airports have worked at
reducing this problem but IOM has no solution at present so if there's an EZY on the departure
board I'd recommend going to departures rather earlier than you're used to. In the departure
lounge there are basic refreshments available but if you need a meal, the cafe is situated
landside. So bearing in mind that you can't take liquids through security, and the potential
delays noted above, you might have to go straight through to departures and be content with an
expensive sandwich and drink. Wi-fi is free and unlimited; other airports please note.
The best feature of the airport is on arrival. You can leave the plane and be outside the
airport in minutes.
Isle of Man Ronaldsway Airport customer review : 24 August by Brian Hill (UK)
|
Customer Rating : 4/5 |
 |
| Queuing |
| Cleanliness |
| Facilities |
As per review 26 March '09; a joy to use except for security on the return sector. My wife
carries a nebuliser (basically a small compressor) plus medicine and needles, although she
told the security staff, the staff being too busy chatting to notice - not a confidence
building exercise.
Isle of Man Ronaldsway Airport customer review : 19 July 2010 by Simon Smith (UK)
|
Customer Rating : 5/5 |
|
| Queuing |
| Cleanliness |
| Facilities |
Used IoM this week for the first time and it couldn't be faulted at all. A very relaxed
experience and staff who were quite friendly.
Isle of Man Ronaldsway Airport customer review : 5 July 2010 by Paul Shaw
|
Customer Rating : 5/5 | |
Small regional airports such as this restore one's faith in flying. From the aircraft to the
baggage area was no more than a 50yd walk and baggage delivery was almost instantaneous. Car
rental pick-up was quick and efficient (Isle of Man Rent a Car) and the rental cars are parked
just 100yds away. We were away from the airport within 20mins of arriving at the gate. On our
return there was no queue at the Flybe check-in desks and the security checks were carried out
quickly, efficiently and, a rarity these days, with a smile. Mention must be made of the large
and comfortable landside waiting area which offers plenty of seating with panoramic views of
the airfield and the surrounding coast. The refreshment area offers a wide variety of food at
sensible prices and on the day we departed the chef had not turned up for work yet the two
remaining staff on duty managed to provide a good breakfast service with almost unheard of
offer to "take a seat and we'll bring it over to you".
Isle of Man Ronaldsway Airport customer review : 17 June 2009 : by C Stephenson
|
Customer Rating : 4/5 | |
A good airport, with quite a pleasant atmosphere since the recent upgrading work. The baggage
is often available as soon as you arrive after a short walk from the plane. Quite often I've
been outside the airport within ten minutes of the flight touching down. On departures, the
security queue and process can be a little tedious if there are a few flights departing at
about the same time and there's only the minimum of facilities in the departure lounge
(although there is free wi-fi). The car park is a bit more expensive than it should be; if
you're away for a weekend it seems very pricey (currently the first day costs £11.50, but
£3.50 thereafter). That might not seem too much, but remember that this is a small airport
situated in an area with plenty of spare land. Compare with Blackpool (a similar size airport)
where you can park for free.
Isle of Man Ronaldsway Airport review : 26 March 2009 : by Brian Hill
|
Customer Rating : 5/5 | |
As always, a joy to use; does absolutely everything an airport should do.
ISLE OF MAN RONALDSWAY AIRPORT review : 10 June 2008 : by B Wainwright
|
Customer Rating : 4/5 | |
IOM-MAN-IOM, flew with flybe following Euro Manx's collapse. Airport is very small but welcoming
with plenty of seating & facilities for a small island airport. The security is swift & all staff
helpful. Overall a very clean & comfortable little airport
Ronaldsway Airport review by Andrew Arnold
18 April 2006 Customer Rating : n/a
I wholeheartedly agree with the other comments. How nice to see such a
clean, tidy and efficient airport with keen staff, especially the girls
running the airside shop. They have made it a much happier place since
the old staff were replaced. Even the Airport Director himself makes a
point of announcing serious delays which shows a keenness to get it
right with travellers. Well done, Ronaldsway.
Ronaldsway
Airport review by Matthew Ross
1
September 2005
This is one of my favourite airports. If you're flying with BA CitiExpress to/from
Luton, the contrast with the ghastly Luton airport is striking. Ronaldsway Airport is small,
efficient and clean. Until a few years ago it was stuck in a rather nostalgic 1950s timewarp, but
has since been modernised and expanded. There is a half-hourly bus service direct from the airport
to Douglas, Castletown and Port Erin. The island's bus system (Isle of Man Transport) works well.
There's even a airport railway station within a 5-10 minute walk - for steam trains to Douglas,
Castletown and Port Erin. Trains stop on request only (put your hand out!) and run roughly every 2 hours
during the summer months only.
Ronaldsway
Airport review by Colin Fairhurst
28
July 2005
My first visit to Ronaldsway and I was most pleasantly surprised, the
car parking was reasonably priced and also very well landscaped. The
terminal is a sort of upgraded art deco style and check-in etc is very
user friendly. There is a very clean and light cafeteria and bar that
for once is reminiscent of the 1950s air terminals as one can sit and
look out at aircraft close up! All in all, a very nice small airport,
I hope it doesn't expand too much in the future
|
|
|
If you experience any problems submitting comments on the above link, please use our general
Feedback Page |
|
|
|
