Kiev Zhulyany Airport Passenger Reviews and Traveller Reports

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First time from and to the new A terminal. Didn't believe it, but everything worked excellently. No queues at check-in, security, passport control, customs. Bus gate had enough lift capacity, so went down without wait. On arrival baggage was on the belt in 5 minutes, and then in 5 minutes off the airport. Again no wait at immigration. Food choices are fine both airside and landside. Take into account this is just 15 minutes (some 7 km) from downtown. Good choice and far superior to overcrowded Borispol with long queues, dingy terminals and 40 km from the city centre.

Used Zhulany for arrival and departure (domestic services). No queues, things went fast. From car to plane in 15 minutes, and 5 minutes from plane to car (no hold bags). The domestic terminal B looks bad, but the new International terminal A is a good quality facility. Overall ok, but just for regional low cost flying.

A new terminal was opened at the end of May, for Euro 2012. Things have definitely improved - the new terminal is bigger and much more modern, although the pedestrian roads leading to airport were not yet completed and many duty free shops are not yet operational. Staff at the airport were friendly but not well- trained, they might not be fully familiar with the operations in the new terminal. There are now two security check lanes and multiple passport check lanes, (and around 6 gates) so the queues at departure were way smaller, I was through in less than 10 minutes. There were minor issues with the announcement system - the gate numbers were not yet announced on monitors, so I had to ask airport staff for the correct gate. The new terminal is slightly away from road, but it's still easy to get from the airport to the city centre using public transport (15 minutes to central train station, if there're no traffic jams).

This airport is very small and basic handling about 7-8 flights per day. Big plus is that it is just 7-8 kilometres from downtown. Everything else is a big minus. Facilities are primitive and wouldn't even work for a bus station. Passenger handling was fast, security was relatively ok, departure lounge was located in a separate temporary building, and bus ride to the plane parked some 150 meters from the terminal was unnecessary. On arrival it took me however, around 2 or 3 minutes to be out of the airport with my hold bag.