Hangzhou Airport review by H Lok

12 April 2008   Customer Rating :

Toilet cleanliness is awful. This new airport could have been better than the old military airbase, however it still has long way to go. I will give it a 1-star or no star.

Hangzhou Airport review by J Wong

17 January 2008   Customer Rating :

Airport uses a lot of natural light. The design is modern, especially the departure lobby, the ceiling its so high. The staff in the airport have good manners. The luggage arrived quick and there's plenty of check-in counters, too. The bad thing - airline lounges terrible.

Hangzhou Airport review by Nick Fortuna

21 August 2007   Customer Rating :

Used both domestic and international sections recently. Airport is new, airy and modern, with plenty of natural light. Walk to passport control was reasonable. Passport control was well-staffed, and did not take long. Officers smile! Luggage also arrived quickly. The drive out of the car park is somewhat convoluted, under the terminal building and out again and even had locals stumped. Check-in procedures quickly done, though why the Chinese Authorities insist in customs declaration upon departure is a mystery to me. All it does add to the scramble for forms and jostling for space on the tables. Once airside, there isn't much there. And constant announcements for all flights since int'l and domestic areas are only separated by glass partition. Airline lounges are miserable. In all, a fine modern Chinese airport, no complaints

Hangzhou Airport review by Thorkild Lykke

17 July 2007   Customer Rating :

New airport opened around 2000 and much better than the old airport at the military airbase. Plenty of check-in counters and smooth handling in security check. First class lounge good. As most Chinese airports it is noisy from continuous announcements.

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