Home Page

 

GENEVA AIRPORT Passenger Reviews and Traveller Reports

  Under Ranking

No Star Ranking Awarded

   
 

  Add your Geneva Airport Review

  Geneva Airport Star Ranking

 

 
Geneva Airport
5.8 out of 10  5.8 out of 10
77 reviews



PAGE

1 2
Bookmark and Share







GENEVA AIRPORT customer review :  17 April 2014 by Simon Darnbrough    (UK)

Rating : 9/10

Queuing

Cleanliness

Facilities

Recommended

Arrived on British Airways Flight from Heathrow at 16.30 and enjoyed the long walk from the 'B' gates which meant that having passed through Passport control our bags where already on the carousel ready for us to literally pick up and go! Only problem was the long wait for the shuttle bus for car hire as extremely busy [10 minute loop to car park and back]. On return flight no queues at any BA check in desk but thankfully as flying business class could Fast Track the horrendous queues for Security which for an airport of this size in such an 'efficient' country is really a national disgrace and has been for many years. Once 'airside' all facilities very clean and efficient.



GENEVA AIRPORT customer review :  14 April 2014 by L Besso    (Switzerland)

Rating : 8/10

Queuing

Cleanliness

Facilities

Recommended

Geneva airport is one of the most convenient airports. I use it more than 20 times a year. The facilities are good as the lounges (except the air France one that is poorly supplied specially for food). You have a very easy access to the plane and the disembarking process is easy except the luggage distribution. It's always lot to long in such a small airport. This should really be improved.



GENEVA AIRPORT customer review :  10 April 2014 by Jack Webb    (UK)

Rating : 0/10

Queuing

Cleanliness

Facilities

Recommended

This has to be the worst airport I have ever travelled through. From dropping off the hire car in Switzerland and it being wrong meaning we had to drive all the way around the airport to the 'French' side. I have never heard something so ridiculous in my life. Once we had worked out where to go we then had to leave the hire car with a sketchy looking man who was determined not to speak English however conversed with us about leaving the key with him. We then entered the airport in the 'French' side and we're then told to go to the 'Swiss side'. Surely in the 21st century you'd of thought there would be a road connecting both sides of the airport. Airport security were slow as there was only 2 operatives to check people through. If you want to have an airport in 2 countries make them 2 different airports. The only good thing was the food.



GENEVA AIRPORT customer review :  27 March 2014 by Carolyn Benaroya    (UK)

Rating : 1/10

Queuing

Cleanliness

Facilities

Recommended

I travel through Geneva airport 25 times a year. It is inefficient, unhelpful staff and slow check-ins, even slower security. To be avoided.



GENEVA AIRPORT customer review :  7 March 2014 by Francois Cancalon    (Poland)

Rating : 0/10

Queuing

Cleanliness

Facilities

Recommended

This airport is probably one of the worst in Europe. Lack of machines for printing out boarding passes - long disorganised queues. Lack of luggage-drop desks - long disorganised queues. Very small airport - impossible to move inside the main hall. Security checking are highly unpleasant: long queues, lack of baskets, unpleasant, unprofessional staff, impossible to use a fast lane for those passengers with the priority pass card. This airport is dirty and inefficient, giving a very poor opinion about Switzerland and Geneva. If you are in Switzerland please consider the Zurich alternative. Finally, not at all a family-friendly airport.



GENEVA AIRPORT customer review :  27 February 2014 by L Vied    (UK)

Rating : 0/10

Queuing

Cleanliness

Facilities

Recommended

Recently passed through this airport on a ski trip to Morzine in France. Being a Swiss airport we were expecting a high spec, efficient, clean and architecturally pleasing airport but we were so wrong. Granted we arrived into the charter section but even so the first impressions were not good. We disembarked our flight onto the concrete runway in the open air and were herded onto busses like cattle and driven to a dull and drab arrivals hall. However, this was the least of our problems. We then stood in this dull and drab baggage hall for 45 mins waiting for our luggage. Departure was no better. Our check in was again in what appeared to be the charter section but then we went into a room with seats and had to wait for a bus to take us to the international departure area. Upon arrival we were somewhat hopeful that things were looking up as it appeared to be a bright, modern looking space with duty free shopping outlets. However, things started to look bad again when we used the toilets which were disgusting. There were cleaning staff on the concourse with trolleys laden with cleaning aids but we are not sure what they were doing. The one food outlet on our concourse was very badly designed in as much as if you are sitting in there eating or drinking you cannot access any flight information as there is no board within visual. You have to walk out into the centre of the concourse to see a board. Some departure gates are a 15 min walk away! Ours was a full to capacity charter flight and the way the ground staff handled the boarding process was a shambles. It was a free for all. They should have boarded us by seat numbers and relevant sections. For a country that prides itself on being efficient and clean this airport is a disgrace in every respect. We will never complain about Heathrow or Gatwick again!



GENEVA AIRPORT customer review :  17 February 2014 by K Roberton    (USA)

Rating : 0/10

Queuing

Cleanliness

Facilities

Recommended

This place was a total zoo during our recent trip. We landed well away from the main terminal, had to walk down an icy stairway to a bus, long trip to immigration, long queues at immigration. Baggage handling was absolutely terrible, we waited almost 45 minutes for bags to arrive. Rental car area is chaos, employees driving cars around like they're auditioning for Monte Carlo race. Departure was as bad as arrival, long queues at ticket counters and security processing was a nightmare, approximately 35 minutes to get through security with only one young man ("airport angel") to assist with queues. The much-touted Swiss efficiency was nowhere in sight. Charles de Gaulle looks good by comparison.



GENEVA AIRPORT customer review :  30 October 2013 by P Bischoff    (Switzerland)

Rating : 9/10

Queuing

Cleanliness

Facilities

Recommended

Geneva is a small but very practical airport. I would even describe it as rather dull especially on arrival. The purpose of GVA is to get through, in and out, as efficiently as possible and this is exactly what it does. Rare have been the occasions where I went through a queue and service throughout the airport is always friendly. Being Swiss but living abroad I have been using it for the past 20+ years and though various periods of extensions and refurbishment's and I can only say that I love this little airport. We don't want it to be a fanciful billion dollar showcase airport of a complex nation with miles of duty free but rather a simple airport to get in and out, and I hope it will stay that way.



GENEVA AIRPORT customer review :  16 October 2013 by Jan Skinner    (UK)

Rating : 9/10

Queuing

Cleanliness

Facilities

Recommended

I have to say that as a passenger who always needs assistance, Geneva airport comes out tops! Always very helpful and cheerful, nothing too much trouble. The facilities are always spotless and the staff courteous. This is my favourite airport.



GENEVA AIRPORT customer review :  14 October 2013 by Armando Urrio    (Switzerland)

Rating : 10/10

Queuing

Cleanliness

Facilities

Recommended

Small airport but very efficient if you know how many passengers are received here. Better than every airport in Europe in the category of 10-15 millions passengers/years. Very clean and pleasant staff. Never had to wait more than 20 minutes.



GENEVA AIRPORT customer review :  4 October 2013 by T Smith    (UK)

Rating : 10/10

Queuing

Cleanliness

Facilities

Recommended

Having read previous reviews, I was very concerned that I would only be arriving 90 minutes before flight departure. However, the security queues were 10 mins maximum and the whole affair seemed to run smoothly and efficiently.



GENEVA AIRPORT customer review :  25 September 2013 by Steven Cage    (UK)

Rating : 0/10

Queuing

Cleanliness

Facilities

Recommended

The airport is reasonable apart from the unacceptable length of time it takes to get through security screening. Last week the queue stretched out into the main walkway with a wait of around 35 minutes. People who were going to miss flights were given no assistance by the one young girl sent out to field the many complaints and appeals for help. Just not good enough for a country that prides itself on efficiency and organisation!



GENEVA AIRPORT customer review :  29 August 2013 by Michael Robinson    (UK)

Rating : 10/10

Queuing

Cleanliness

Facilities

Recommended

Efficient, pleasant, good shopping. Cannot fault it to be honest, a very nice modern airport.



GENEVA AIRPORT customer review :  21 March 2013 by P Bardett    (UK)

Rating : 0/10

Queuing

Cleanliness

Facilities

Recommended

30 minute queue just to get into the airport. Drop-off point closed to all traffic. Drop-off point empty. Why? No directions for traffic. Had to vacate moving vehicle, retrieve bag and walk across empty drop-off point to get into airport building. No instructions from staff. Queues as usual in the airport. Anyone using this airport needs to get there at least three hours before flight check-in otherwise you are in danger of missing your plane.



GENEVA AIRPORT customer review :  21 March 2013 by Tapani Vuola    (Finland)

Rating : 6/10

Queuing

Cleanliness

Facilities

Recommended

Changed planes coming from Athens and continuing to Helsinki. The arriving plane was delayed because of other traffic, and indeed the airport was very crowded, especially the tax free shop, where the entrance from the connecting flights/tranfer led us. It was really annoying. Then the departure to Helsinki was in the Schengen terminal D (no border control), which was far away from the arrival. The satellite terminal D has very limited services: a combined bar/shop, which was horrendously expensive. I will use other airports for my transfer in the future.



GENEVA AIRPORT customer review :  28 January 2013 by John Cameron    (UK)

Rating : 0/10

Queuing

Cleanliness

Facilities

Recommended

They had to close the airport due to snow on Saturday 19 January 2013. It was snowing quite heavily, but you would imagine that it does this quite a lot at Geneva, and they would be able to cope. Unfortunately, they still could not get their act together. Umpteen flights cancelled, no information, nobody knew what was happening, 4 hours to return the luggage, had to sleep on the floor. Absolutely no assistance from airport management, in the way of refreshments or blankets, and then biblical queues again in the morning to get on the rescheduled flights, which I am sure meant that people missed their flights. There was me believing all the hype that Switzerland is an efficient country!



GENEVA AIRPORT customer review :  28 January 2013 by J Knockaert    (Netherlands)

Rating : 1/10

Queuing

Cleanliness

Facilities

Recommended

Arrived at the airport 55 min before gate closing time for an intra-Schengen flight. I had already checked in before. It took me 50 minutes to get through baggage drop-off and security. Especially the latter is horribly inefficient. Waiting time at the security was well over 30 minutes, with only half of the security gates staffed and a priority row eating away half of the remaining capacity. That's a disgrace. I ended up having only five minutes to get from security to a D-gate. The D-terminal is basically a hut on the apron (with a very bad PA system for boarding announcements), to be reached through a tunnel. By running the whole end I barely made it in time. I'd advise anyone considering to travel from this airport to allow plenty of time.



GENEVA AIRPORT customer review :  22 January 2013 by B Strong    (UK)

Rating : 1/10

Queuing

Cleanliness

Facilities

Recommended

DNATA ground staff are absolutely hopeless - all very pleasant but so poorly trained. During the recent bad weather causing disruption, queues went on for hours and hours with none of the staff making announcements or communicating. We queued for 2 hours only to be told they couldn't check in our flight yet as they weren't sure how late it was going to be - yet why did the staff patrolling the queue not announce this to anyone? This situation continued over the several hours we eventually spent queuing at check-in over the next 20 hours. No organisation skills at all. Also, as might be expected in Switzerland, all food and shop prices were astronomically high (and it's not because you're paying for quality - €20 for a cheeseburger meal at Burger King for example!). There's a long trip to the gates from the central shops too, with only minimal facilities near the gates.



GENEVA AIRPORT customer review :  14 September 2012 by E Stuart    (UK)

Rating : 1/10

Queuing

Cleanliness

Facilities

Recommended

Travelled from Geneva to Manchester yesterday. For a country whose efficiency is supposed to be famous it's fairly terrible. Got to the airport (already checked in) 90 minutes before flight. In baggage drop queue for over half an hour (easyjet) at which point a special call was made for my flight, and there was a stampede to the dedicated desk. No dedicated bag drop line unlike at other easyjet airports which appears to be a sticking point. Then there was a further 40 minute wait at security despite the screens saying it was a maximum wait of 10 minutes. There is then a third queue for passport control - that in itself is quite efficient but why put the queue right at the end of the moving walkway so everyone crashes into each other? I got to the flight 5 minutes before departure. No wonder there is no one in the duty free shops or restaurants, no one has any time as they're all in the queues.



GENEVA AIRPORT customer review :  14 July 2012 by Scott Schmidt    (USA)

Rating : 2/10

Queuing

Cleanliness

Facilities

Recommended

Had to travel through Passport Control in Geneva on my way from Barcelona, Spain to Washington DC, USA. They only had two government workers there for 500+ passengers. It took over 30 minutes to pass through. In addition, there was no information while waiting on line, if your connecting flight was late or it was going to wait for you, if you were late.



GENEVA AIRPORT customer review :  5 June 2012 by David Monteiro    (Switzerland)

Rating : 6/10

Queuing

Cleanliness

Facilities

Recommended

Travelled several times during the last months using GVA. Overall the airport is functional and pleasant to use. Major problem is going through security, I don't know how they manage it but it always takes ages to clear security even when there are only a few travellers.



GENEVA AIRPORT customer review :  6 February 2012 by L Lim    (Singapore)

Rating : 2/10

Queuing

Cleanliness

Facilities

Recommended

LHR-GVA return in Jan. Queues are as awful as 4 years ago and reminiscent of Shanghai's domestic airport (Hongqiao) before its upgrade last year. Convoluted flow system both for arrival and departure, and insufficient space for the passenger volumes. Arrived 2 hours before my flight back to LHR and every check-in counter including business class was maxed out with luggage overflowing everywhere as it's ski season. Dining facilities improved but all options are horribly expensive with a Burger King meal going at around SFr15.



GENEVA AIRPORT customer review :  5 January 2012 by Pamela Grant    (Switzerland)

Rating : 2/10

Queuing

Cleanliness

Facilities

Recommended

Getting worse and worse. Who in their right mind designs one security area for all departures? Who puts customs at the end of a moving escalator so you all fall into each other? Coming into Geneva again faced by two customs offices, but most people do not know as they face the opposite sides so have to fight your way through an angry crowd to get to the other side where there are seldom people. Toilet cleanliness is poor. Only good thing is the food choice which is much better. Unless they take notice of feedback, this airport is to be avoided if you can.



GENEVA AIRPORT customer review :  21 September 2011 by S Kerr   (UK)

Customer Rating :  1/5

1 Star Rating   

Queuing

  

Cleanliness

  

Facilities

All I can comment on are the endless queues. After arriving with plenty of time for my flight I spent all of it in queues. The Easyjet check-in was a shambles, lots of people forced into one long queue, not all kiosks were open, so staff unable to handle volume efficiently. You have to check yourself in at machines before joining the queue, so everybody were doing was dropping off bags. After that queue security was crazy. You could choose from one of four queues with about one or if you were lucky two security points open. This was for all flights, so queues again a nightmare. Easyjet gate was of course the farthest away, so by the time I got there we were boarding, so joined yet another queue. If Geneva airport wants people to spend money at the airport they should think about making the whole process more efficient so we actually have time to shop.


GENEVA AIRPORT customer review :  28 July 2011 by C Nichollson   (UK)

Customer Rating :  1/5

1 Star Rating   

Queuing

  

Cleanliness

  

Facilities

Restaurant, food and drink facilities are very poor, what there is, is very expensive. In the so called Tax Free shop prices were astronomical. As I go to the Alps the large baggage handling point staff can get really irate if you try to get something through, which may be okay coming into the airport, but getting out is a major problem for them. The man forcefully insisted I go and buy some Swiss Francs, and buy a cardboard carton to put my bike in, just so handling staff can put it on a belt, and no receipt given either. At Heathrow, as long as I've turned bars around and put the saddle down they'll take it as is, this saves me having to carry packaging around Europe.


GENEVA AIRPORT customer review :  21 July 2011 by R Hdez   (Switzerland)

Customer Rating :  2/5

2 Star Rating   

Queuing

  

Cleanliness

  

Facilities

I have been a user of Geneva airport throughout the years and it is becoming a very low cost airport in terms of services, facilities and comfort. The only thing that has improved at Geneva is the duty free area, it is far too big for such a small airport.


GENEVA AIRPORT customer review :  20 May 2011 by S Cage   (UK)

Customer Rating :  2/5

2 Star Rating   

Queuing

  

Cleanliness

  

Facilities

I fly in and out of Geneva every week. All I can say is that the experience is getting worse and worse. The security queues are pathetic considering the whole system has been replaced.


GENEVA AIRPORT customer review :  5 May 2011 by R De Domenico   (Switzerland)

Customer Rating :  1/5

1 Star Rating   

Queuing

  

Cleanliness

  

Facilities

This is one of the worst airports I have visited. The main issue is that they queue everybody together both at check-in and at security check. Even if you do online check-in or you use the machines to do the check-in, you then need to queue together with everyone else only to drop in the luggage! With such a system you always need to be at the airport at least 2 hours earlier, and even more in more crowded times. In addition the parking areas are not enough and often you are re-routed to the EXPO area from where you need to walk even in uncovered areas.


GENEVA AIRPORT customer review :  18 March 2011 by M Phillips   (UK)

Customer Rating :  4/5

4 Star Rating   

Queuing

  

Cleanliness

  

Facilities

Having used GVA twice a week since January I can say that it is, on the whole, a pleasant experience. I always check-in online and so bypass the check-in desks, but I can imagine that during peak periods it can be a frustrating experience, the same can be said for security. I mostly travel during the early/late afternoons so security is rarely busy, when it is I find it efficient and the staff courteous. My only gripe is those passengers that block the conveyor with their trays even though there are signs saying to keep moving. Once through security the departure area is airy and fairly well designed, if you want to get away from the crowds follow the signs to the smoking lounge on the upper floor, there is plenty of seating outside this lounge and it is never busy. I do find that the food is expensive and overall duty free is really no bargain.


GENEVA AIRPORT customer review :  18 September 2010 by Rory McLoughney   (Ireland)

Customer Rating :  1/5

1 Star Rating   

Queuing

  

Cleanliness

  

Facilities

Extremely poor experience at Geneva airport - I rate this as one of the worst airports I've passed through in terms of their absolute inability to handle busy periods. We went through on Jan 8th which coincided with Russian holiday and as a result the place was busy with skiers heading home. However, there was no system for the check in process; we all had to mix it together, a long, snaking queue for about 1hr to get to our check in desk - having finally been checked in, we headed to security where we spent another 50 minutes standing in line while shuffling slowly forward - a horrible experience! The only positive I can pull from the experience was the rather lovely restaurant on the top floor where we abandoned ourselves for 90 minutes before heading for check in - it was pricey but provided gorgeous fare and is the only reason for those 2 stars, the rest left a lot to be desired.


GENEVA AIRPORT customer review :  13 April 2010 by Paul Van Alsten   (France)

Customer Rating :  2/5

2 Star Rating   

Queuing

  

Cleanliness

  

Facilities

GVA does not rank among my favorite airports. On the positive side: airport has its own railway station with regular connections to downtown Geneva (10 mins travel time) as well as major Swiss cities. Airport terminal and lavatories very clean. Many annoying issues however: Air France flights depart from the French Sector which is hard to find - you have to look for a small sign displaying "Destination France". French Sector is basically a limited area at the very end of the building. Self-service check-in hassle-free but very long queues at security - no Fast Track for status passengers; only one lane open while other screeners just kept chatting with each other. There is not much to do airside - two small duty-free shops and an overpriced cafe; hardly any view on the apron. All in all Zurich is much more enjoyable.


GENEVA AIRPORT customer review :  22 March 2010 by Jeff Michel   (Switzerland)

Customer Rating :  3/5

3 Star Rating   

Queuing

  

Cleanliness

  

Facilities

Like the previous comment the security lines at Geneva really need to be addressed. They are the ones that implemented the new system of security prior to the departure lounge but they do not open enough of the security lanes, only 4 out of 12 or so lanes open and a wait of over 20 minutes to get through - simply not good enough. Geneva runs the danger of getting a bad reputation due to this inept system, especially when you see the calm efficiency at Zurich!


GENEVA AIRPORT customer review :  17 March 2010 by David Iles   (UK)

Customer Rating :  2/5

2 Star Rating   

Queuing

  

Cleanliness

  

Facilities

Travelling home from Geneva 08 March once again demonstrated to me how inept this airport really is at managing the security queues. Whilst the infrastructure has much improved since 2008, what is the point in having multiple security check points and opening just 4. Having left plenty of time to catch the plane we were not in danger of missing the flight but a wait time of over 25 mins is unacceptable especially when there must have been 6 - 8 check points closed. The staff appear to have a could not care less attitude.


GENEVA AIRPORT customer review :  15 February 2010 by O Alcantara   (Mexico)

Customer Rating :  4/5

4 Star Rating   

Queuing

  

Cleanliness

  

Facilities

I have been to this airport 3 times but I had always used the French Section. If you don’t know the airport of Geneva is in two countries : Switzerland and France. All the flights going to France (AirFrance) arrives in the French section. Let me tell you something, if you will depart from here there is nothing! When you pass the security check there is only a very but very expensive shop with some magazines and chocolates and another of beverages, breads, etc… So this was my first time at the International section, first of all is much bigger but that also means it takes you more to get pass through the security point. After that is like many other airports. Many stores, duty free, etc and is also nice. But if you are taking a flight out of Europe like to New York with Swiss or in my case Newark with Continental you need to pass a immigration point. After that you arrive to a small area with two stores and free internet. Then you can board your plane. So I can say knowing this airport pretty good that is a clean, “modern” , and with many facilities. But I cant say the same thing for the French sector, is actually kind of bad.


GENEVA AIRPORT customer review :  17 January 2010 by Ralph Janssen   (Netherlands)

Customer Rating :  4/5

4 Star Rating   

Queuing

  

Cleanliness

  

Facilities

Small airport but if you're not departing from the main terminal you have to walk a long end. Passport control/customs on arrival, no queues (they've removed passport control). On departure small queue with passport, but at security bit long. No efficient screening. Not much shops and food-outlets after screening, so buy some snacks before entering the terminal. Not much seats in the waiting area, could improve.


GENEVA AIRPORT customer review :  9 January 2010 by A Kosten   (France)

Customer Rating :  1/5

1 Star Rating   

Queuing

  

Cleanliness

  

Facilities

When I last arrived at Geneva Airport I made two, very brief, telephone calls in one of the telephone booths using my credit card. When looking at the screen I had the impression that each call was several cents, but on receiving my bank statement I see that each call was in fact over 19 Euros! 100 times more than I expected!! I assume that there was some mistake, as I certainly saw no warning on the booth that there was a minimum price, so I contacted the airport, but they said the phone booths were run by Swisscom, so I contacted them several times, but only received automatic replies. So, avoid using your credit card with the phones at Geneva airport!


GENEVA AIRPORT customer review :  8 January 2010 by Dang Pham   (Canada)

Customer Rating :  5/5

5 Star Rating   

Queuing

  

Cleanliness

  

Facilities

Very efficient Airport. Fast Line for VIP, Business and First Class passengers is well indicated and functional. Airport Security Personnel are very efficient and courteous. It take me only 1 minute to pass the security check point. Walking distance are short and sign are well indicated in English which is very helpful for international passengers. It's a French City Airport but the personnel speak well English and make international passengers feel welcomed (You must pass by CDG to appreciate the differences). Shopping offers very large choice of luxury items and Fine Restaurants exist here.


GENEVA AIRPORT customer review :  7 December 2009 by G Jardin   (UK)

Customer Rating :  3/5

3 Star Rating   

Queuing

  

Cleanliness

  

Facilities

Compared to most UK airports, GVA is pretty good: not too large, OK security, OK baggage reclaim and even a gourmet restaurant on the top floor. But it is definitely second best in comparison to ZRH which works better despite being much bigger. In particular, the circular gate area used for many of the UK flights was unacceptable: not enough seats to cope with 4 different delayed flights.


GENEVA AIRPORT customer review : 15 October 2009 : by J Franz

Customer Rating : 4/5

4 Star Rating

I use Geneva Airport 5 times a month minimum. For the past year or so, the airport has gone through major infrastructure upgrade. Even if at some times it was dreadful to go through the airport, it is getting better. They just opened a new security check point - first week was a nightmare even if queuing time was quicker than before, but since last week it is a pleasure to pass through security. I have always found English speaking staff.


GENEVA AIRPORT customer review : 6 April 2009 : by L Lockwood

Customer Rating : 1/5

1 Star Rating

This is simply the worst airport I have been in. I was an EasyJet passenger and had to depart through the B gates, there is a little tunnel to get to the B gate and there were live wires hanging out through the ceiling. At the terminal itself there was only a little cafe with nothing in terms of souvenirs. In the departure lounge there is nowhere to sit except in a tiny overpriced cafe. Unless you want to buy jewellery there is not much to do airside. Landside there is a small starbucks and a couple of shops but nothing amazing. Avoid!


GENEVA AIRPORT customer review : 6 April 2009 : by B Ward

Customer Rating : 3/5

3 Star Rating

The terminal was clean though very dated. Staff were efficient if not friendly and not happy that I couldn't use the self check-in terminal as it wouldn't recognise my booking. Security queues were long but quickly processed. Was not made aware of the pre boarding document check at the gate and was removed from the line to get my documents checked for the fourth time before being allowed to board. An OK airport


GENEVA AIRPORT customer review : 27 February 2009 : by Bob Smith

Customer Rating : 2/5

2 Star Rating

I pass through Geneva 3 or 4 times a year on holiday trips mostly. I rate an airport on how easy it is to get to and from, find things in it, available space to sit and wait for a flight, how well it sorts the baggage side out and what it costs to do simple things like buy food, water and a hot drink. Geneva has good transport links so scores well there. If you are stuck there for any time, there seems very little space before security to comfortably rest one's bones (ie not the floor) but perhaps that is due to the work being carried out in the airport and that I travel at busy holiday times. There is plenty of space afterwards though. The baggage collection side of the airport is frankly chaotic and inefficient. he airport aslo fails miserably when it comes to providing food, drink etc at fair (even for an airport) prices. For example to buy water after security and a 750cc bottle cost 5.20 euros. It costs 1 euro in the UK and 2.75 in Barcelona. Other food and duty free prices are equally high if you are just a regular traveller. It is Switzerland I know but there are prices and then high prices; I found it an expensive place. Security checks were rather lax on the last two trips I have been on especially when compared to my local airport. Not my favourite airport.


GENEVA AIRPORT customer review : 31 December 2008 : by A Bell

Customer Rating : 4/5

4 Star Rating

I use it weekly, both in and out and have done for 4 years. If you are not skiing on a Saturday when it appears to be bedlam (as it is not a big place), it is a fast, modern and clean place. Fitting are generally high quality. It is true that it can be annoying that the airline lounges are before security as you can't stay in them up until the last minute as the time to clear security is highly variable. It can be very fast at slack periods, or there may be quite a queue. If you want a high quality Swiss watch, all the brands are there in Duty Free - an impressive selection. If you want to bring home Swiss food, don't wait to clear passport control - it will cost you an arm and a leg. You should use the shops near the train terminal. The airport is simple to find, bang on a motorway and the train station is built in. For info, the most convenient car park, the P1 is more expensive than the others. The P26 is the best. Only a short walk and cheaper, but harder to find. The P50-something is a nightmare. Avoid. I find GVA a perfectly pleasant place and much nicer as an airport than most. Compared to Gatwick it is in a different class.






PAGE

1 2
 


If you experience any problems submitting comments on the above link, please use our general   Feedback Page

 





top

back to top





| Home | Airline Opinions | Legal Notice | Airline Ranking | Airport Ranking | Advertise | Passenger's Choice Awards | Site Map | Contact Us | Links |

1999-2012  Copyright Skytrax