Fukuoka Airport Passenger Reviews and Fukuoka Airport Customer opinions
Fukuoka Airport customer review : 2 January 2013 by Jeremy Chan (Hong Kong)|
Rating : 10/10
Visited Fukuoka in December during Christmas holidays. Nothing to complain about cleanliness and efficiency.
Excellent service with ground crew smiling at all time. I stayed in the airport for around 5 hours to pick my
father up. During these 5 hours, I went plane spotting. The restaurant I dined in was a small one, but the
meal was delicious. Just one thing to complain. There are not enough shops in the airport.
Fukuoka Airport customer review : 26 November 2012 by Jeremy Chan (Hong Kong)|
Rating : 10/10
Fukuoka Airport is small, but 'efficient with great airport services. We barely had to queue, not because there
weren't many passengers, but because the ground crew was so quick and helpful. The airport building is not
bad. Really good airport to visit.
Fukuoka Airport customer review : 26 November 2012 by R Koga (Australia)|
Rating : 10/10
Domestic at Fukuoka AP. Domestic terminal small and a little bit old, however, still clean and staff are nice
and friendly. Good access to Fukuoka city by subway.
Fukuoka Airport customer review : 16 April 2010 by M Salcedo-Gomez (Japan)
Customer Rating : 4/5
Conveniently located near downtown Fukuoka, and easily accessible by tube, highway buses and
taxis, has four terminals, I used the international concourse, and FUK is my "official
airport" when travelling abroad from Japan (connecting in other Asian airports). The building
is well-lit, clean, and spacious, comfortable temperature, I live in Japan but for those who
do not speak at least basic Japanese it may be quite difficult to communicate with ground
staff due to their poor or non-existing english skills, offers basic facilities, shops and
restaurants, security screenings went through very smoothly, departure process with no
problems, airplane boarding efficient, arrivals with no complaints, immigration and customs
personnel friendly and polite, even though I live some 90 miles away from FUK, I would not
think it twice to use it regardless of being in transit in a third country, prefer it to
Narita, endless times, recommended for those visiting Southern Japan or those residing here
wishing to go overseas.
FUKUOKA AIRPORT review : 8 September 2009 : by Nathanael Lim
Customer Rating : 3/5
I was a bit disappointed with Fukuoka Airport. I was stunned to find that there was literally
nothing to do at the airport after checking in. Very few shops with not many products, and
luggage check, which was very disorganised, took almost 30 mins, following an immigration
which took another 15 minutes. However, cleanliness of the airport cannot be complained.
FUKUOKA AIRPORT review : 17 August 2009 : by Michael Carter
Customer Rating : 4/5
I have only used the Domestic portion of the airport, so cannot comment on the International
terminal. As others mentioned, very easy to get to - 250 Yen and 2 stops by subway from Hakata
station. Not many airports in the world are that easy to get to. Checkin in took a little
longer than normal due to fact we were flying to Narita and then Internationally. Having said
that, I checked in 2 hours early which was far to early. Boarding the plane took only a few
minutes vs the long drawn out procedure you get at some other airports. There are enough
stores and services at the airport and if you have time an observation deck (why don't more
airports have these?).
FUKUOKA AIRPORT review : 15 June 2009 : by P McCorkle
Customer Rating : 4/5
It's a very simple airport. Not a lot of glamour here. But it's also incredibly painless.
Transportation links are great - especially for Japan where most of the international Airports
are in the middle of nowhere (see Narita, Kansai, Hiroshima.) Fukuoka is virtually right
downtown with the subway line going straight there. You can also take a taxi to anywhere in
the metro area without it costing a fortune as well (do that from the aforementioned airports
and you're looking at spending 10,000 yen easy.) Service has always been kind, but admittedly
- it's a straightforward airport. I've never needed any help getting around.
FUKUOKA AIRPORT review : 23 February 2009 : by N Brown
Customer Rating : 1/5
Fukuoka airport is one of the worst international airports you can imagine in the developed
country. Certainly the worst in Japan. Nowadays, most of the international terminal, including
Tokyo Narita and Osaka Kansai airport, does security check for check-in luggage after it's
checked in. Fukuoka airport does not have this facility yet, and you have to queue up for more
than 30mins for security check for "Check-in luggage", before you check yourself in the flight
at the counter. After then, you have to queue up at least another 30mins before immigration
for the hand carry luggage for security check. Only 3 lanes are available and takes ages to go
thru. You will definitely encounter this without fail If your flight is in the morning taking
off between 10am-12pm, because there are more than 7 flights taking off between this 2 hours
at this single run-way small airport. And check-in only starts 2 hours before departure, but
counter opens only 8am in the morning. It is just a bad arrangement in allocating the flights
during the day. Bad management. Even if you are flying on Business class, you are still
required to queue up and no priority lane available at all. It is complete waste of time after
traveling other airports in the worlds, even within Asia (Shanghai, Bangkok, Vietnam etc),
Fukuoka is the worst by far. All the good memory in Japan was basically wiped out with this
terrible experience on this time wasting airport at the last moment of my time in Japan.
Staff were diligent and polite at least and that was the only good part.
Fukuoka Airport review by T Kelly
25 March 2008 Customer Rating :
My favourite airport in Japan because it is so easy to use and unlike so many airports these days,
so quick to travel to. The last thing I want faced with a long flight is an equally arduous journey
to/from the airport, and FUK is just a breeze to get to. As others have mentioned, subway to the
shopping/entertainment district (Tenjin) and Hakata station is only about 250yen and about 10
minutes, taxis about 1500yen. I usually arrive into Fukuoka in the early morning, where there seem
to be very few foreigners on those TG or SQ flights. However, I recently arrived on a KE flight in
the evening that arrived at the same time as a China Airlines flight, and the queues for non-
resident foreigners were extremely long. International terminal facilities are adequate, though if
you are hungry before you fly out make sure you eat at the 4th floor restaurants before you clear
immigration, as you cannot access them airside and will be stuck with the sole daggy sandwich shop.
I hear the airport is running at capacity and they are thinking of building a new one in coming
years, and I hope this won't result in yet another airport miles from the city it's mean to be in!
Fukuoka Airport review by Francis Teo
20 June 2007 Customer Rating :
Recently used Fukuoka airport for my international and domestic flights.
To transfer between both terminals, there is a regularly scheduled free
shuttle service. These services may or may not be crowded depending on
the time of the day. I think the airport staff use them too. There is a
nice observation deck at the domestic terminal. I am not too sure about
this over at the international terminal. Both terminals are nice and
modern, though the domestic terminal may be a little crowded especially
during peak hours. For the international terminal, it's a pleasure to
use. Immigration was easy to go through as there were not many
foreigners on the flight that I arrived on. Also, the departure gates
are not far from the immigration area. This airport is close to the city
area. Trains cost 250 yen to Hakata station, which is 2 stops away from
the airport station located below the domestic terminal. Taxis are about
1200 to 1300 yen to similar locations. Journey time for both taxis and
trains is less than 15 mins.
Fukuoka Airport review by George Roberts
13 August 2004 Customer Rating : n/a
Recently flew into FUK's (they get one of the more interesting codes) international terminal.
Efficient, new and nice enough. The only cumbersome thing is that the international terminal is only
reachable by a crowded 10 minute bus ride from the domestic terminal, ride that actually leaves and
re-enters airport space. This airport is linked by the city subway and is very close to the city, a very big convenience. The
train station in downtown Fukuoka is only like 10 minutes away.
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