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Fukuoka Airport
6.8 out of 10  6.8 out of 10
14 reviews

 



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Fukuoka Airport customer review :  4 December 2014 by Phil Leong    (Hong Kong)

Rating : 7/10

Queuing

Cleanliness

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Recommended

Arrived in FUK on Nov 26 and departed Nov 30 from/to Shanghai. Arrival was a breeze. Baggage reclaim, immigration and custom clearance were fast and smooth. Staff efficient and smiling. Departure was terrible. Only 1 X-ray machine for all check in bags from 2 flights of pax resulting in long lines looping around the entire check in island. Waited 30 mins before bags scanned and allowed to check in. Then carry on bags had to subject to another check with long lines again. Another 20 mins wasted standing in queue. This was clearly quite unsatisfactory and a pity as the airport was otherwise very clean, modern, great looking with helpful and friendly staff.



Fukuoka Airport customer review :  2 January 2014 by Jeremy Chan    (Hong Kong)

Rating : 10/10

Queuing

Cleanliness

Facilities

Recommended

Arrival on 25/12 and departure on 1/1. Efficient and friendly airport staff, even the immigration officers were welcoming. It was supposed to be a domestic airport so the international terminal was nearly empty when we arrived. Spotlessly clean, no matter the departure or arrival hall, toilets, luggage claim. Floor guide was very clear. As impressive when we departed from the airport. Before departure, visited their domestic terminal. Amazed with their friendly and helpless ground staff and the facilities despite the small size of the airport. Three domestic terminals with good Japanese and western restaurants. Observation deck was amazing that I could actually see planes takeoff and land very closely, unlike Hong Kong International Airport where they charged. The domestic terminals were busier but still spotlessly clean and efficient, and it is close to the main city and subway station. A fantastic tiny airport.



Fukuoka Airport customer review :  8 October 2013 by Phil Carey    (UK)

Rating : 8/10

Queuing

Cleanliness

Facilities

Recommended

Great little airport: incredibly close in to the city centre (5 minutes by metro from the Domestic Terminal to the central station), and the international terminal is spacious, with comfortable seating by the gates and good value shopping. The only downside is the tedious 10-minute bus transfer to get there from the Domestic Terminal.



Fukuoka Airport customer review :  2 January 2013 by Jeremy Chan    (Hong Kong)

Rating : 10/10

Queuing

Cleanliness

Facilities

Recommended

Visited Fukuoka in December during Christmas holidays. Nothing to complain about cleanliness and efficiency. Excellent service with ground crew smiling at all time. I stayed in the airport for around 5 hours to pick my father up. During these 5 hours, I went plane spotting. The restaurant I dined in was a small one, but the meal was delicious. Just one thing to complain. There are not enough shops in the airport.



Fukuoka Airport customer review :  26 November 2012 by Jeremy Chan    (Hong Kong)

Rating : 10/10

Queuing

Cleanliness

Facilities

Recommended

Fukuoka Airport is small, but 'efficient with great airport services. We barely had to queue, not because there weren't many passengers, but because the ground crew was so quick and helpful. The airport building is not bad. Really good airport to visit.



Fukuoka Airport customer review :  26 November 2012 by R Koga    (Australia)

Rating : 10/10

Queuing

Cleanliness

Facilities

Recommended

Domestic at Fukuoka AP. Domestic terminal small and a little bit old, however, still clean and staff are nice and friendly. Good access to Fukuoka city by subway.



Fukuoka Airport customer review :  16 April 2010 by M Salcedo-Gomez   (Japan)

Customer Rating :  4/5

4 Star Rating   

Queuing

  

Cleanliness

  

Facilities

Conveniently located near downtown Fukuoka, and easily accessible by tube, highway buses and taxis, has four terminals, I used the international concourse, and FUK is my "official airport" when travelling abroad from Japan (connecting in other Asian airports). The building is well-lit, clean, and spacious, comfortable temperature, I live in Japan but for those who do not speak at least basic Japanese it may be quite difficult to communicate with ground staff due to their poor or non-existing english skills, offers basic facilities, shops and restaurants, security screenings went through very smoothly, departure process with no problems, airplane boarding efficient, arrivals with no complaints, immigration and customs personnel friendly and polite, even though I live some 90 miles away from FUK, I would not think it twice to use it regardless of being in transit in a third country, prefer it to Narita, endless times, recommended for those visiting Southern Japan or those residing here wishing to go overseas.


FUKUOKA AIRPORT review : 8 September 2009 : by Nathanael Lim

Customer Rating : 3/5

3 Star Rating

I was a bit disappointed with Fukuoka Airport. I was stunned to find that there was literally nothing to do at the airport after checking in. Very few shops with not many products, and luggage check, which was very disorganised, took almost 30 mins, following an immigration which took another 15 minutes. However, cleanliness of the airport cannot be complained.


FUKUOKA AIRPORT review : 17 August 2009 : by Michael Carter

Customer Rating : 4/5

4 Star Rating

I have only used the Domestic portion of the airport, so cannot comment on the International terminal. As others mentioned, very easy to get to - 250 Yen and 2 stops by subway from Hakata station. Not many airports in the world are that easy to get to. Checkin in took a little longer than normal due to fact we were flying to Narita and then Internationally. Having said that, I checked in 2 hours early which was far to early. Boarding the plane took only a few minutes vs the long drawn out procedure you get at some other airports. There are enough stores and services at the airport and if you have time an observation deck (why don't more airports have these?).

 

FUKUOKA AIRPORT review : 15 June 2009 : by P McCorkle

Customer Rating : 4/5

4 Star Rating

It's a very simple airport. Not a lot of glamour here. But it's also incredibly painless. Transportation links are great - especially for Japan where most of the international Airports are in the middle of nowhere (see Narita, Kansai, Hiroshima.) Fukuoka is virtually right downtown with the subway line going straight there. You can also take a taxi to anywhere in the metro area without it costing a fortune as well (do that from the aforementioned airports and you're looking at spending 10,000 yen easy.) Service has always been kind, but admittedly - it's a straightforward airport. I've never needed any help getting around.

 

FUKUOKA AIRPORT review : 23 February 2009 : by N Brown

Customer Rating : 1/5

1 Star Rating

Fukuoka airport is one of the worst international airports you can imagine in the developed country. Certainly the worst in Japan. Nowadays, most of the international terminal, including Tokyo Narita and Osaka Kansai airport, does security check for check-in luggage after it's checked in. Fukuoka airport does not have this facility yet, and you have to queue up for more than 30mins for security check for "Check-in luggage", before you check yourself in the flight at the counter. After then, you have to queue up at least another 30mins before immigration for the hand carry luggage for security check. Only 3 lanes are available and takes ages to go thru. You will definitely encounter this without fail If your flight is in the morning taking off between 10am-12pm, because there are more than 7 flights taking off between this 2 hours at this single run-way small airport. And check-in only starts 2 hours before departure, but counter opens only 8am in the morning. It is just a bad arrangement in allocating the flights during the day. Bad management. Even if you are flying on Business class, you are still required to queue up and no priority lane available at all. It is complete waste of time after traveling other airports in the worlds, even within Asia (Shanghai, Bangkok, Vietnam etc), Fukuoka is the worst by far. All the good memory in Japan was basically wiped out with this terrible experience on this time wasting airport at the last moment of my time in Japan. Staff were diligent and polite at least and that was the only good part.

 

Fukuoka Airport review by T Kelly

25 March 2008   Customer Rating : 4 Star Rating

My favourite airport in Japan because it is so easy to use and unlike so many airports these days, so quick to travel to. The last thing I want faced with a long flight is an equally arduous journey to/from the airport, and FUK is just a breeze to get to. As others have mentioned, subway to the shopping/entertainment district (Tenjin) and Hakata station is only about 250yen and about 10 minutes, taxis about 1500yen. I usually arrive into Fukuoka in the early morning, where there seem to be very few foreigners on those TG or SQ flights. However, I recently arrived on a KE flight in the evening that arrived at the same time as a China Airlines flight, and the queues for non- resident foreigners were extremely long. International terminal facilities are adequate, though if you are hungry before you fly out make sure you eat at the 4th floor restaurants before you clear immigration, as you cannot access them airside and will be stuck with the sole daggy sandwich shop. I hear the airport is running at capacity and they are thinking of building a new one in coming years, and I hope this won't result in yet another airport miles from the city it's mean to be in!

Fukuoka Airport review by Francis Teo

20 June 2007   Customer Rating : 4 Star Rating

Recently used Fukuoka airport for my international and domestic flights. To transfer between both terminals, there is a regularly scheduled free shuttle service. These services may or may not be crowded depending on the time of the day. I think the airport staff use them too. There is a nice observation deck at the domestic terminal. I am not too sure about this over at the international terminal. Both terminals are nice and modern, though the domestic terminal may be a little crowded especially during peak hours. For the international terminal, it's a pleasure to use. Immigration was easy to go through as there were not many foreigners on the flight that I arrived on. Also, the departure gates are not far from the immigration area. This airport is close to the city area. Trains cost 250 yen to Hakata station, which is 2 stops away from the airport station located below the domestic terminal. Taxis are about 1200 to 1300 yen to similar locations. Journey time for both taxis and trains is less than 15 mins.


Fukuoka Airport review by George Roberts

13 August 2004   Customer Rating : n/a

Recently flew into FUK's (they get one of the more interesting codes) international terminal. Efficient, new and nice enough. The only cumbersome thing is that the international terminal is only reachable by a crowded 10 minute bus ride from the domestic terminal, ride that actually leaves and re-enters airport space. This airport is linked by the city subway and is very close to the city, a very big convenience. The train station in downtown Fukuoka is only like 10 minutes away.







 


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