|
Florence Airport review by Alan Mackenzie
23 April 2008 Customer Rating : 
Aeroporto di Firenze is a very compact. The first thing you notice is how clean & bright it is. The
airport has recently undergone a slight expansion. The original check in on the left-hand side has
about 10 desks, and there are a further 4/5 check in desks on the first floor. The cafés on the
ground and first floor are reasonably priced, clean, and you get a good view of the airport &
aircraft from the panoramic windows on the upper one. The departure lounge is fairly small but with
plenty of seating. It is a very quiet, unhurried environment - most pleasant. The only slight
drawback is the TV monitors which show a very limited list of arrivals/departures. Also do be
careful with the duty free shop on the first floor, it's a very expensive with a small range of
items. There is a much better one on the departure ground floor.
Florence Airport review by Paul Wilson
20 September 2007 Customer Rating : 
Flight delayed due to apparently strong cross winds. No information on TV screens about this - just a
lot of talk and very upset passengers. Airport opened at 1830hours for flights, so was able to catch
my flight and only 1 hour late. Security a joke. Was travelling with a poster, but had the poster
container taken off me due to being on a London flight! Other people I was travelling with had
posters and tube of the exact same size but they were allowed to go through without an problems.
Florence is a small airport - don't expect much. They use buses to transport passengers from the
terminal to the plane.
Florence Airport review by Gabe Boisvert
28 July 2005 Customer Rating : n/a
FLR is a very small airport- I believe the smallest I have ever been to.
The LH check in was nice and relatively helpful, especially as I had
changed my ticket, although they refused to check me in
for my flight to O'hare. The bar was reasonably priced but a pain to
use. The departures lounge was tiny, with 5 gates for Schengen flights
and one for International flights. They made us take a
bus to the plane despite the fact that you could see it from the airport
- it would have been quicker, and better exercise, to just walk to the
plane. All in all, an iffy airport.
Florence Airport review by Daniel Mori
13
December 2004
Amerigo Vespucci airport (FLR) is an inadequate facility.
The first thing you'll notice about this airport is the landing. The runway(s) is short and a steep
hill to the north of it greatly influences air traffic.
Every time the wind allows it, runway 5 is used for landing, but when runway 23 is used the approach
is complicated and forces a tight base leg (to avoid the hill): plenty of "go arounds" occur.
The preferred takeoff runway is 23. The main problem, though, is the inadequacy of taxiways: no
taxiway is present on the northern end of the runway (23 side) so all plains landing on 5 and taking
off on 23 are forced to reach the distant end and perform a "backtrack". As a consequence, aircraft
take a long time to clear the runway after landing on 5; and have to occupy the runway for a while
on takeoff from 23. At peak hours, this is a cause for delays.
The terminals (departure and arrivals) are both small. Most flights are bound to and from major
European hubs for connections (CDG, FRA, MUC, BRU) and tend to all leave and arrive at the same
time. The terminals are therefore often crowded and inadequate. Little shopping can be done, the
only food you can get is a very expensive bar in the departure terminal (2nd floor) and a lousy
restaurant in the arrivals terminal.
Because most flights are connecting from hubs, luggage loss is a common case: the Lost Luggage
Service Window is understaffed. Expect delays.
Customs aren't a major issue. A pair of police officers stand at the exit from the baggage claim
area and stop passengers arriving from outside the EU (identified by the luggage slip). Those
passangers have already cleared customs at the European hub they have connected in, and these
officers only ask for things to declare. They rarely ask/want anything beyond that.
IMPORTANT NOTE
Comments and opinions contained in these pages do not represent the views of Skytrax. All features contain unsolicited input from site visitors, and we
seek to exercise the minimum level of editorial control and censorship to ensure the widest debate and platform for customer opinions. We
will not publish submissions that contain abusive language. We cannot guarantee to publish all opinions submitted.
ADD YOUR COMMENTS HERE
These Review pages are designed to offer guidance and assistance to other travellers, and we ask
respondents to use an "informative" style of comment and share any travel tips for the airport in question.
Your First Name (or initial) and Family Name, and E-mail address MUST be supplied.
When submitting comments, please DO NOT insert paragraphs.
Please check you use Upper and Lower case only - submissions made all in CAPITALS will
NOT be accepted.
Comment submissions that require extensive text editing CANNOT be published.
|