Fort Lauderdale Airport by J Segal

15 February 2008   Customer Rating :

Used FLL this past weekend on USAir. Easy to use facility, but definitely needs some work. Signage needs to be improved-not a single direction sign as you deplane, requiring all to look both ways to determine which way to exit the terminal. Rental car facility is all in one location whcih is nice, but can be confusing as to where to go. Return midday Tuesday, only about 15 minutes at security. Beware-there is extremely limited dining/shopping options air side.

Fort Lauderdale Airport by Mark Baughman

12 February 2008   Customer Rating :

FLL has been renovated / expanded and seems quite new. Given that, it is really hard to understand what they were thinking when they designed this airport. There are 3 predominant types of users: people with families going on vacation, people who speak little or no English and the elderly. Given that fact, one marvels at how disorienting, poorly organized and poorly signed this airport is. Terminal 1 has high volume cattle car carriers Southwest and JetBlue and there is hardly enough space for the lines at the ticket counters, the lines at security and the lines at the small eating places. TSA seems to have been trained to stop terrorism by confusing and confounding passengers. There were different rules about what to take off or take out as you're going through the machines in different lines, and each line had someone shouting conflicting commands. In one, you left your shoes on before going through one machine, then took them off. The rental car center seems well organized. But finding it unless you arrived at Terminal 1 requires GPS and a 10-minute briefing upon arrival. One can wander the big parking garage for what seems to be an eternity. Best example of how this airport works is how one gets to the garage from the rental counter.: There are two pair of doors. You can see the parking garage, which is outside of the building, through the glass in the doors. One pair has the word "Enter" written in bold, the other has "Exit." Above the door that reads, "Enter" is a bright emergency sign that reads "Exit." Since they both have automatic operators, you can only use one. This must provide FFL staff hours of amusement watching septegenarians try to figure out which door won't knock them over. I want to meet the person who thinks this stuff up and smack some sense into him (or her). (The correct answer is that you must exit through the door that says "Enter.")

Fort Lauderdale Airport by C Wright

8 January 2008   Customer Rating :

Terminal I at Fort Lauderdale is the worse I have recently experienced. The catering facilities were at best described as basic and totally inadequate for the post New Year volume. The airline information was inadequate. Clearly not an airport to enter until the flight is due to board.

Fort Lauderdale Airport by Jeanie Schneider

26 February 2007   Customer Rating : n/a

Used FLL on 2/10/07 and again 2/17/07. Inbound wasn't bad - I got a kick out of the decor in the baggage claim area, as well as the use of music instead of an alarm before the conveyor belt started up. However, on the return trip, I also found that the employees are rude, as well as quite a few of the passengers.

Fort Lauderdale Airport  by David Guenthner

5 April 2005

I flew out of Terminal 1 over Easter. Layout was a little unfamiliar, as the concourse level was sandwiched in between ticketing (top) and baggage claim (bottom). Baggage claim was efficient. Security at the passenger pickup area was unbelievably obnoxious. Checkpoint lines were long but not LAX long. The concourses were clean, but my main issue is the lack of electrical outlets to plug in a laptop. I ended up looking all over the end of the concourse and finally found one at an adjacent gate.

Fort Lauderdale Airport  by Michael Rodriguez

15 February 2005

Fort Lauderdale, terrible! First of all most of the food, restaurants are outside of security so you cannot sit down and enjoy a meal and then sit in an hour of security lines. (lines have stretched all the way outside the terminal!) The airport is dirty and the staff is not very friendly. Parking is ridiculous to where there isn't any available near the terminal, it seriously is a 30 minute walk to terminal 3 and 4, never saw a tram! I would avoid this airport and fly out of MIA.

Fort Lauderdale Airport  by Johnathan Quint

26 July 2004

Fort Lauderdale is indeed still the best alternative to MIA, however after a year I would have expected some better upgrades as far as security checkpoints go. I know there is limited space, but especially in the older terminals (2, 3) something should be done so there are more than four scanners operating at best. Completely uncalled for, especially at peak hours when lines move clear out into ticketing.

Fort Lauderdale Airport  by Norman Clark

9 May 2004

Fort Lauderdale is a good alternative to MIA. It is as convenient for most destinations in south Florida, and it avoids the ghastly traffic in Miami. Parking is convenient and adequate Although the new terminal is a vast improvement, the older terminal facilities are often overcrowded and can be confusing. The baggage service and security lines can be very long and very slow, especially on Fridays and Saturdays when cruise ship passengers are arriving and departing.

Fort Lauderdale Airport  by Jonathan Quint

15 April 2004

Flew out of the new Terminal 1. Was quite impressed with this facility, having seen it under construction for quite some time. I was slightly disappointed at the layout though. Very confusing setup for trying to locate ticketing (second level) and baggage claim (first level). Would highly suggest some better signage. Sadly, baggage claim still had that horrible sounding alarm. Wish they'd go to a traditional alert tone vs that music.

Fort Lauderdale Airport  by Adam Rappaport

1 August 2003

Flew into and from new terminal one (on Continental, but terminal services NW, Southwest and JetBlue) - so much easier than Miami!  Nice sit-down restaurant. Terminal is very open and tropical in feeling. If you are flying within the US, this is much the better alternative. The one problem is that there was a line for security.

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