Faro Airport Passenger Reviews and Faro Airport Traveller Reports
Faro Airport customer review : 24 May 2013 by Robert Barrigan (UK)|
Rating : 7/10
Been a few years since I have been through Faro but must admit overall a good experience. Drop off system seems a
bit confusing and security still slow but on the whole better than previous experiences.
Faro Airport customer review : 22 April 2013 by D West (UK)|
Rating : 0/10
The queues were made less bearable by jobs worth grumpy and disrespectful staff. Officials need to get a grip on the
30-45 min queues at peak time, and use Easyjet's methodology of directing passengers to the next available assistant
or security point. The staff badly need training. I'm sure there are good staff too, but they need to get rid of the
unhelpful and incompetent staff that are sending passengers home with sour tastes in their mouths, and who may decide
on another destination for their next holiday rather than face Faro airport again.
Faro Airport customer review : 30 March 2013 by Arie Stoteles (Netherlands)|
Rating : 5/10
We use Faro airport very often. Checking in with bags is relatively acceptable, although long queues. However
after you have join the queue to pass through security. There the misery begins. There you see officials
hanging around, not working effectively when they could have opened more security gates. Every time we use
Faro airport this is the part of the travel that really is the nasty aspect.
Faro Airport customer review : 13 October 2012 by S Dickinson (UK)|
Rating : 4/10
We have been using Faro airport for the last 20years. On arrival to pick up a pre booked hire car it was just a short
walk through the doors to the right. When we arrived at the end of September 2012 there is now a ridiculous long walk
down a tunnel to get to exactly the same place. This is made worse as some of the way is uphill. Not easy with
cases, those with mobility problems, with children or elderly. We are hoping this is just temporary as it is an
absolutely stupid, thoughtless idea. I have said I would recommend this airport apart from the problem above which
will make us think twice about returning.
Faro Airport customer review : 20 August 2012 by J Foster (Northern Ireland)|
Rating : 1/10
Just arrived back from Faro airport this afternoon and I have to agree with the last review that this is the
worst airport I have travelled through with a young family. We arrived 2.5 hours before our flight time and
spent the next 2 hours queuing to get through to the departure gate. Checking our bags onto the flight was
relatively quick and straightforward however once through this stage we had to join the queue to pass
through security. We had to go back through the bag check in desk and join the end of the queue which by
now stretched to the far end of the airport. Did not appear to be any rational process or system in place to
try and move travellers efficiently through this aspect of your journey. This was causing distress to many who
feared they would miss their flight. We eventually made it through this stage to the duty free area only to
discover that any chance of visiting the shops was not an option as the you had to join another lengthy
queue stretching the full span of the terminal to get through passport control and onto your departure gate.
Not acceptable and quite frankly shambolic. Our holiday in Portugal was very good however this was a
frustrating, exasperating and disappointing end to the holiday and not a pleasant experience for anyone
unfortunate enough to be passing through Faro today. Not sure if this is the norm and I would be shocked if
this is how the authorities at Faro airport and the people in charge of tourism in Portugal wish to portray their
Faro Airport customer review : 15 August 2012 by J Molloy (Ireland)|
Rating : 2/10
I travelled through Faro airport with my wife and two young children. I have to say that it was one of the
most inefficient airport that I have ever used for delays in getting through security. We waited in queue in
the heat for 45 minutes. I can't imagine any variable reason for directing all travelling families with young
kids and push chairs into one queue while all other 7 gates are free to use by everyone else, many of which
were completely free during our wait. This was a truly horrible and disappointing end to a lovely family
holiday in Portugal.
Faro Airport customer review : 24 May 2012 by Kevin Tunnicliffe (UK)|
Rating : 4/10
Outrageous prices for drinks and food. The bar upstairs tried to charge me 12.5 Euro for a beer and a coke!
When I said no way she lowered the price to 7.50 and said she had made a mistake! Really? Even at 7.5 Euro
it was still outrageous. Duty free was poor too. The security and passport control, with every booth at the
automated booths working, was fine. Staff in security were courteous too.
Faro Airport customer review : 5 June 2011 by J McGuin (Ireland)
Customer Rating : 3/5
The food prices in this airport are outrageous. 12 Euro for a very poor burger meal is not
acceptable - I tried to complain at the airport but no good - there is obviously no regulation
of the commercial establishments operating here.
Faro Airport customer review : 25 July 2010 by R Peddle (Portugal)
Customer Rating : 5/5
Faro airport is the gateway for a huge and lovely tourist destination, the Algarve. I would
like to share one thing with anyone using this airport. Do not use the ground floor catering
establishments if you are on a budget. There is a lovely, clean spacious canteen up on the
first floor above the arrivals area. Unfortunately, nothing similar in the departures area !
Go to the extreme end of the building (turn left on entering) and up the escalators or use the
lift or stairs. The prices are reasonable for drinks and snacks. There are two areas, you get
a good view of the arrivals area from the open balcony bar area, and of the baggage area from
the rear canteen (when this is open). If you cannot find your tour rep when you arrive, they
are probably up there ! As regular users of this airport we have seen it at all times of the
year and the summer season brings the usual pressures on all facilities from the sheer numbers
of people that have to be processed. The toilets are clean, the parking close by and a very
reasonable cost and the local staff usually extremely helpful. It is one of the few airports
I know that has functioning electronic passport readers but this has meant that the queues for
the conventional desks can be excessively long and tiresome.
Faro Airport customer review : 26 May 2010 by G Jackson
Customer Rating : 2/5
Nice airport, prices not too much of a rip off. Check in desks an absolute nightmare. The
straff seem to take a sadistic delight in slowing things down so much that enormous queues
develop. We only just made it to the plane in time and had no time at all to look at the duty
free area. We were warned that they were slow but were unprepared for the levels of deliberate
obstructive incompetence. I had always thought that Manchester was bad but it is a model of
efficiency now compared to Faro.
Faro Airport review : 26 September 2009 by S Paice
Customer Rating : 1/5
For those of you with children, make sure you bring a packed lunch with you for them otherwise
it could be a seriously expensive end to your holiday. 12 euros for a small burger meal is as
close to extortion as I've ever seen! Other drinks and sandwiches are also seriously expensive
and there's hardly any choice. What shops there are (no more than 4) are ok, but there really
is very little here. The airport itself is clean and tidy, but that's not much help if you're
stuck there for hours.
Faro Airport review : 9 August 2009 by J Barrett
Customer Rating : 3/5
A nice little airport, the check in and security was very quick and easy. However, there is
not enough option for shopping and the cafes and bars are extremely expensive. I had to pay
2.60 euros for a 330ml can of coke while a sandwich was even more! Good amount of seating by
the gates is another plus while the views onto the airfield are wonderful.
Faro Airport review by Steve Thorogood
16 July 2009 Customer Rating :
A great little airport. My mid-July arrival on a Friday was simplicity itself. Travelling with
only hand luggage passport control and customs was a breeze. Baggage hall looked quite busy .
Had it not been for a second-rate local car hire company not cancelling my booking upon
arrival, I would have been out of the airport in ten minutes. Sadly had to use one of the
major international firms at a far higher cost, though the car and service was probably much
better than I would otherwise have received. Upon departure, if you only have hand luggage you
just walk past the check-in queues straight to security. Very quiet on a Tuesday afternoon and
staff were friendly and professional. Boarding gate was comfortable and plenty of seating
although many people ignored the seating in favour of trying to jump the queue by hanging
around the door. Fortunately they were ignored as gate staff applied Easyjet strict boarding
procedure. Excellent shopping airside and plenty of refreshment options.
Faro Airport review by P Mizen
26 January 2009 Customer Rating :
This is a pretty good airport with plenty of seats although I suspect in peak season it can
get very crowded. A bit expensive - 1.80 euros for a small bottle of water and a very steep
3.50 euros for a 500ml bottle of coke!
Faro Airport review by Mark Hatton
15 March 2008 Customer Rating :
Faro Airport is clean, spacious and facilities are good. Check in and baggage reclaim are a doddle,
but it can get quite crowded in the peak season. The Winter is the best time to use this facility.
Plenty of bars and eateries, so a good transit point in general.
Faro Airport review by J Booty
19 November 2007 Customer Rating :
Our first time using Faro - arriving was fine, it was a Monday and quiet. We were actually
going to Isla Canela just over the border into Spain so got a good transfer coach at quite a cheap
rate for the trip. Going home however was a different story, it was a Friday and quite busy but there was only one
person checking passports and the queue went for miles! Apart from that, it all seemed OK as airports go.
Faro Airport review by S Butt
28 August 2007 Customer Rating :
Having not been to Portugal for 18 years until this summer I was pleasantly surprised at the
efficiency of the place considering the number of passengers that it handles. Most of the flights are
holiday charters of course but it is comfortable and provides what you need without any fuss.
Faro Airport review by Stewart McKane
10 August 2007 Customer Rating :
Travelling on internal flights from Faro was a breeze. Check in was easy, security swift, easy to find
the gate, quick to load and baggage reclaim a breeze (15 minutes from plane door to exiting the
terminal). My flight out of Faro was in the early morning so no shops were open, and food outlets only
just before the flight left, however the lounge opens very early with a very good selection of drinks.
Easy airport to navigate, no real problems to moan about!
Faro Airport review by John Parkin
21 February 2006 Customer Rating : n/a
I've flown in and out of Faro around 50 times now. I think it is a
superb airport. All the secuirty,passport, etc well manned, friendly
and polite. The baggage reclaim is especially efficient. I've never had
to wait more than 10 minutes, unlike BHX and LGW where I've had 40
minutes wait at the belt! The whole place is especially spacious.
Catering is very good and very cheap. A couple of euros for ham and
cheese croissant. Coffee is good and very cheap. The car parks are very
close by and if you avoid the major car hire companies, (who bus you in)
you drop you car off within 100 metres of the departure desk.
Overall never had a bad experience here. Which is more than I can say
of UK airports.
Faro Airport review by Andrew Allan
9 September 2005
Faro Airport is pretty good. Even in the busy season it copes but there
are queues, sometimes long, at security and passport control during
these busy times. I agree the catering is poor and costs an arm and a
leg but hey, isn't that last beer in the Algarve sunshine up on the roof
terrace worth a couple of euros more? It certainly is to me!!
Anyone who had experienced Faro Airport before it was rebuilt would
think twice about decrying the place. That, I can assure you, was hell
Faro Airport review by A
Usual chaotic scenario during peak times with travel reps running here and there to assist .
hire depots require a short mini-bus ride but not a problem.
Best tip is to save your leftover euros for the next trip and don't use them in the hideously
expensive catering facilities. Overall cleanliness is good.
Faro Airport review by James Short
Seasonal Holiday Airport for Algarve region of Portugal. Pretty efficient and
functional. My experience of Car Hire provision and location is good. Rental is next to Terminal
Building and Car Return is on approach road, with shuttle bus to the Terminal after drop off. Some
facilities may be stretched in seasonal peak, toilets/seating being two to mention.
Shops are very expensive. Coke in Vending machine Eu2.45. Bag of sweets in paper shop Eu4.50.
Faro Airport had large extension completed in 2003, Airbridges were added and new Check-in hall
opened. Most airlines still park on the tarmac and your journey to the terminal is via a large
shuttle bus. Only TAP and a limited number of other airlines use the Airbridge facilities.
Overall: Clean, efficient and a positive experience.
Faro Airport review by Denis McKee
Very expensive refreshments (coffee, pop, sandwiches) and duty free
items. Alcohol was cheaper in the city stores than at the duty free!
Faro Airport review by Fiona Fitzgerald
Allow an hour to check your car back, as the lazy staff are not around to meet
you, and you get to wander around the spacious hot car park with your keys. On
finding them, they don't show ID, so you could be giving the keys to anyone. The
airport's fine, small and laid-back. We didn't have time to see Faro, thanks to
this problem. It wouldn't kill anyone to have a mobile number for the rental car
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