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Durban Airport Passenger Reviews and Durban Airport Traveller Reports

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Customer Review scoring : Durban Airport
9 out of 10  9 out of 10
8 reviews




DURBAN AIRPORT customer review :  8 August 2012 by F Koenig    (South Africa)

Rating : 9/10





Landed 08H00 from CPT and out in 10mins as no baggage. Long walk as aircraft parked far. Very nice and clean airport. Really like the wide choice of outdoor restaurants in the garden. P/up and go vehicles move fast. Police and security officials visible.

Durban Airport customer review :  4 February 2011 by R Pieterse (Qatar)

Customer Rating :  5/5

5 Star Rating   






A fantastic new airport that is miles ahead of the old Durban International. Bright, spacious and with a feeling of quality.

Durban Airport customer review : 16 July 2010 by G Nishihira

Customer Rating : 5/5

5 Star Rating

The new King Shaka airport is roomy, airy and thoughtfully planned. There are a dozen or so retail outlets on the ground floor accessible to all, and more retail outlets past security on the second floor where check-in occurs. There was an airport shuttle service connecting the airport to downtown Durban (and some coastal points along the way) that was reliable going into town, but not coming back. Not sure if this is a regular service or if it was only during the World Cup.

Durban Airport customer review : 7 February 2009 by Jim Statham

Customer Rating : 4/5

4 Star Rating

Durban is a very nice airport. I took a connecting flight on Mango airlines to Johannesburg. It was nice, clean, and well laid out The Spur on the top floor has a great view of the tarmac and runway. Remember that to get to your flight, there is no entry ramp, but you have to walk outside onto the tarmac to walk the stairs onto the aircraft.

Durban Airport by Saj Fergusson

29 May 2006   Customer Rating : n/a

I have recently travelled out of Durban International enroute to Sydney and was most pleased with the efficiency of the system and the warm friendly attitude. I am not sure of the extent of the airport upgrade, but would certainly like to see more international flights land there.

Durban Airport by Henry Relling

15 March 2006

Returned from Cape Town in February after a lovely holiday and waited quite a while for my luggage. I thought the service at a small airport like Durban should be faster in delivering baggage to the carousels. The options of restaurants / quality of food leaves much to be desired. Building work for a new car park at the airport has caused quite alot of chaos on an already cramped drop-off area and available parking space, but is desperately needed.

Durban Airport by Gareth Bronkhorst

22 September 2003

I have travelled out of the new and improved Durban International Airport, and I am pleased to say that is a really nice airport. The whole atmosphere of the airport gives you an Aquarium feel. Got a good range of shops both before and after security, so generally a good experience overall.

Durban Airport by B Cooper

11 May 2003

Durban International has improved vastly since a much needed recent upgrade. It now has a really nice clean and spacious feel. Staff are generally friendly, there's a good range of shops and eating places and the big indoor palm tree's and tropical fish tank create quite a soothing atmosphere. Domestic connections seem to be very good but there are limited international flights.




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