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Doncaster Sheffield Airport Passenger Reviews and Traveller Reports

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Customer Review scoring : Doncaster Sheffield Airport
7.5 out of 10  7.5 out of 10
14 reviews

 



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DONCASTER SHEFFIELD AIRPORT customer review :  13 May 2013 by J King    (UK)

Rating : 7/10

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Recommended

Flew from Doncaster and planning to do so again. The airport is small and basic but to be honest we checked in late to save boredom and everything was ok. The WHSmith could do with being a little bit bigger as it can get a little crowded, the Wetherspoons restaurant is probably the best feature. Basic bathroom facilities but all fit for purpose. Would be nice to see the airport expand a little but I guess that comes with more flights. Overall it was a pleasant enough experience coupled with the fact it only took us 20 mins to get home after baggage collection on return. If you can fly out of Doncaster id say support it as much as possible. Another plus about Doncaster was parking right outside the terminal major plus after any flight. They have a play area for kids which a nice touch and thoughtful never seen one of these even in the best of airports so 10 points to them. Id say Doncaster is a clean, stress free airport with decent staff and a basic selection of things to do. One other plus point is that the run way is ready to take the big flights just need to wait on demand.



DONCASTER SHEFFIELD AIRPORT customer review :  1 August 2012 by A Cutler    (UK)

Rating : 4/10

Queuing

Cleanliness

Facilities

Recommended

The airport simply cannot cope with any significant number of passengers - and I am only talking about two plane loads here. Be warned that once through security the only food outlet is a far too small Wetherspoons - and there aren't enough tables to cope with the customers, let alone the frazzled bar staff trying to take food orders. Expect the queue of hungry customers to snake all round the departure lounge, getting increasingly annoyed that they won't get fed in time, or won't have anywhere to eat their food even if it does arrive in time before boarding.



DONCASTER SHEFFIELD AIRPORT customer review :  26 April 2012 by Anthony Verondia    (UK)

Rating : 9/10

Queuing

Cleanliness

Facilities

Recommended

Fantastic airport to use. Reasonably easy to find. Car parking is a joy, found a space and was inside the terminal in 2 mins. Building bright and clean and all staff were pleasant and friendly including at security!. Departure lounge was roomy with a great view overlooking the runway. If shopping before a flight is your thing, there is not a great deal to satisfy your needs. Both out and return flights were on time and I was out of the airport and in my car 20mins after landing. Normally use the nightmare called Leeds/Bradford, where you are treated and herded like cattle most of the time.



Doncaster Sheffield Airport customer review :  25 May 2010 by A Winter   (UK)

Customer Rating :  3/5

3 Star Rating   

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Cleanliness

  

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If coming down A1, do not follow signs via M18 - this takes you miles round outskirts of Doncaster. Continue to J4 then through Bawtry, much easier and less hassle. At airport, no sign at first roundabout for Premium car park so got in ordinary one instead. When did find right car park it was full. Airport website says 45 mins from York - this is wildly optimistic - allow at least extra half hour.


DONCASTER SHEFFIELD AIRPORT review : 26 February 2010 by C Fordham

Customer Rating : 2/5

2 Star Rating

The airport is well designed, easy to navigate and hassle free once you are there. The lack of I found travelling to and from Doncaster airport a frustrating and not a particularly pleasant experience. A very out of the way place needing an expensive taxi ride from Doncaster main line station to get there. Very few shops and little to do whilst waiting for the flight. Poor refreshment area and even worse food. No walkway from the plane needing a treacherous walk across the tarmac in icy conditions Arriving from Tenerife late at night we had to queue outside in freezing conditions whist waiting to go through passport control. Many passengers had babies and young children. I certainly would not rush to use the airport again.


DONCASTER SHEFFIELD AIRPORT review : 27 June 2009 : by A Devine

Customer Rating : 3/5

3 Star Rating

The airport is well designed, easy to navigate and hassle free once you are there. The lack of public transport direct to Sheffield is a major flaw though. This needs to be sorted out quickly because I am aware of many people using other airports, with direct links, for this reason.


DONCASTER SHEFFIELD AIRPORT review : 16 February 2009 : by S Porter

Customer Rating : 5/5

5 Star Rating

A very easy-to-use airport. My only complaint is that if you have any small (less than 100ml) liquids to take through in your hand luggage, they charge you for a clear plastic bag out of the vending machine, whereas most other airports provide them free. Beware of this and take your own clear re-sealable freezer bag.


DONCASTER SHEFFIELD AIRPORT review : 4 February 2009 : by P Sloan

Customer Rating : 5/5

5 Star Rating

The parking is excellent, approx 7 a day is good value, very close to the terminal. The building itself is light, lots of glass and steel. Booking in is the usual speedy process. The departure area is spacious and easy to navigate. The issue I have is the security check, when you have a couple of flights going out at the same time, security can get overwhelmed and you get the feeling your going to miss your flight, but you just scrape it. Rest is easy. Baggage reclaim is fast.



Doncaster Sheffield Airport by Chris Hallam

21 February 2008   Customer Rating : 4 Star Rating

Doncaster airport is a half sized replica of Liverpool Airport also owned by Peel Holdings. On the whole the airport is spacious, not crowded and pleasant staff. Check in generally quick as is baggage reclaim. Passport control on return can take a while as usually only two officials are allocated to checking passports. Two things to beware of - if you have a flight in the evening, buy sandwiches before going through security as quite often Wetherspoons airside will close as early as 5.00 pm, leaving only one bar open with a very limited selection of snacks. Secondly be very careful about using credit cards in the parking payment machines in the airport. I used my credit card to pay for 15 mins parking which should have cost 3 pounds, when the credit card bill arrived the machine had charged me over 300 pounds! This apparently was due to a fault on the machine but it took several months and threats of going to the press to recover it all. Despite these minor flaws Doncaster Sheffield airport is a pleasant under-used provincial airport, which although a little isolated is a pleasant change from the crowds of Heathrow or Gatwick.

Doncaster Sheffield Airport by C Miller

23 November 2007   Customer Rating : 3 Star Rating

Spacious and efficient terminal with good cafes, bars & shopsthough the lack of a cashpoint that doesn't charge an extra fee is disappointing. Main problem though is onward transport. Unless a direct bus or train route to Sheffield is created soon, they really should remove the city name from the airport.

Doncaster Sheffield Airport by Tim Hall

11 September 2007   Customer Rating : 5 Star Rating

What a pleasant experience this airport is. Flight departed around lunchtime on monday, loads of seats in departure lounge free, no queues in Duty Free or at bar! Although Leeds /Bradford is my local airport, the terminal there is struggling to cope with increased passenger levels. I would fly from DSA in the future.


Doncaster Sheffield Airport by Dave Wharton

28 February 2007   Customer Rating : n/a

Flew to Pisa with Ryanair. Flight takes off early morning and the airport was empty at that time (07:30), we were the only people checking in, beats Manchester and foggy Leeds Bradford. Nice and small, no car park shuttle bus rubbish. Car park easy to navigate, short walk to the terminal, few check in desks - not hard to find yours, thoroughly pleasant.

Doncaster Sheffield Airport by Martin Wylie

5 October 2006   Customer Rating : n/a

Must add that the public transport links are not the best. Currently the only public transport is a shuttle bus to Doncaster station, from where you need to take the train if you want to go to Sheffield. The fastest train is 15 mins but others take around 35. There are also taxis at the airport, although a taxi into Sheffield will be around 35 pounds. They can be difficult to come by at night.

Doncaster Sheffield Airport by Peter Hills

22 April 2006   Customer Rating : n/a

Very easy new airport to use. I have so far used it four times in it's opening year. It's pretty much an exact replica of Liverpool John Lennon Airport and is spacious and well laid out. Going through the airport couldn't be simpler or easier. Staff are pleasant and are always visible and approachable. There is a great landside bar which has a full view of the airfield. Baggage reclaim takes 10-15 minutes at the most as there are not too many flights at the airport at the moment.









 


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