Dallas/Ft Worth Airport review by N Junzo

3 June 2008   Customer Rating :

Had been to DFW (from GRU on AA) twice in the past 12 months - and I consider it my best airport experience in the Americas. On both oCcasions, I took no longer than 20 min from the moment the plane touched the gate until I passed through customs on terminal D. Immigration queues processed very quickly, as well. The last time, I had less than 40 min for a connecting flight on terminal C, and thanks to the very efficient inter-terminal tranportation (Skylink, with trains arriving every 2 minutes), I safely made it. The new terminal D is modern and has many alternatives for eating and shopping inside security.

Dallas/Ft Worth Airport review by G Marsh

11 April 2008   Customer Rating :

Flew in and out of DFW. Immigration queues a nightmare, one member of security staff was rude and unhelpful not a nice welcome to the USA for anyone.By time we cleared these two hurdles we had five minutes to board our ongoing flight and had to run like mad to get to the departure gate in another terminal. Airport train system was good efficient and very rapid. The airport is quite comfortable very spacious and a good variety of restaurants. We had a five hour layover on our return and eventually waited at our gate only to find they had changed the gate without informing anyone!

Dallas/Ft Worth Airport review by Matt Ray

30 January 2008   Customer Rating :

DFW is a great place to wait out an airport delay, as often happens. There are good restaurants there, good shopping, huge terminals to get a little walking exercise and those great massage chairs that I never pass up using. I use this airport very frequently and love it. It's a bit far out of Dallas and the traffic is abominable out there, but the airport itself can hardly be faulted.

Dallas/Ft Worth Airport review by James McCoy

27 November 2006   Customer Rating : n/a

I've connected through DFW on 12 separate flights and have never had a problem getting from terminal to terminal. Yes, it would be great if I arrived at Gate A5 and departed at Gate A6 every time (this actually happened to me once!), but that's not a reasonable expectation at any airport. The SkyTrain takes me where I need to go in an acceptable amount of time and with a minimal amount of fuss. I like the simple and logical layout of DFW with gates on the outside and shops, restrooms, and restaurants on the inside of each semicircle-shaped terminal. To those who say that "DFW has the worst layout of any airport", I would add "...except for all the other airports at which I've connected". Now, if they would only make a place for smokers inside security.

Dallas/Ft Worth Airport review by Ron Kuhlmann

15 October 2006

Flew in to the new international terminal and was impressed with its size and facilities - well, it is Texas. The decor was a bit bland but that's not the purpose of the facility. The real kicker was in the security clearance for the domestic leg. There was a mother with two small children--an infant in meltdown mode and a two year old who was doing his best after flying overnight. The gatekeeper was a sour looking woman who seemed most delighted by having the authority to say "no". The mom, in all the confusion, had not removed her shoes and was sent back to rectify this open challenge to the rules. She went through with the baby and Little Miss Sunshine noted that the boy had both shoes and a sweater on! Her response was two-fold, first, she prohibited mom from going back to help and responded to the child by telling him that mommy was going to leave him unless he played by the rules. There was not a person in line who was not ready to tackle her and beat her senseless but that is not the best approach these days. Finally, a decidely non Latino TSA male came over, squatted down and spoke at length to the child in Spanish. Big credits for his help. But overall, it was "security" at its most absurd. Transfer to Terminal A on SkyLink was fine after that and the rest of the time there was ordinary airport time.

Dallas/Ft Worth Airport review by Pam McCoy

5 October 2006

Because of the way DFW is set, and because the airport is so sprawling, it is an absolute necessity know the arrival gate when picking someone up. Without that, you are lost. We are new to Dallas and it is almost impossible to get an accurate gate designation. I must leave in 30 minutes to pick up my party - and their flight arrival info isn't yet posted on the airport website. In light of the way the airport is set up, DFW must do a better job of informing patrons of arrival gates - and not 10 minutes before the flight lands! It sucks right now.

Dallas/Ft Worth Airport review by Mike Smaile

22 September 2006

Flew through DFW last week and due to inclement weather, I had to spend the night at the airport. If you're in this situation, look for the kids play areas in the middle of Terminals B and C. They have long couches that you can really stretch out on; much more comfortable than the gate area chairs!

Dallas/Ft Worth Airport review by Andy Levy

22 August 2006

I've connected at DFW on AA twice in the past week, and I must admit that my opinions about DFW have improved. It appears that AA now has enough elbow room with operations in terminals A, B, C, and D... so the terminals themselves are not the jam-packed cattle pens they used to be. Skylink is an improvement over the older Airtrans people-mover system. Interior signage and aesthetics are okay, not great. I noticed that many of the digital clocks have been removed, so one can't tell with a glance while walking down the concourse what time it is... but that's a minor point.

Dallas/Ft Worth Airport review by Juan Fernandez

11 July 2006

This is my hometown airport. It's great to fly out of and fine to fly back into as a final destination. But I cannot imagine have to change planes here, even with the Skylink. Real hassle. On the upside, the new terminal D is very, very cool, and the staff is extremely nice and helpful. (They have volunteers in cowboy hats to welcome you and offer help and directions.) The restaurants and shops are reasonably priced and good quality.

Dallas/Ft Worth Airport review by Mark Evans

1 July 2006

Never thought I'd write these words, but I had a very agreeable TSA experience when transiting DFW the other week. Having along with a herd of fellow PAX deposited my hand baggage items + shoes on the conveyor for scanning, I then filed through the x-ray, brandishing my boarding pass and photo ID. The man checking these engaged in pleasant chat with everyone who passed through - "How are you doing Sir/Madam?", and commented on our destinations - "Tampa, Florida, Sir? Nice place..." OK, so it was a bit of an charade, but I welcomed the injection of a bit of humanity to took the sting out of a normally stressful experience. So has the DFW example of the TSA human touch been rolled out nationally? Anything but, it seems - thus, at TPA, just two of us in line, boarding passes and photo IDs in hand - but this did not stop a martinet TSA person from bellowing at us harshly to have these items ready (with an absence of Please! too) - she did not even bother to check that we were ready for her, which makes one wonder about the actual vigilance of TSA employees. Likewise long security lines at STL encouraged a TSA guy to bellow at (and irritate) all and sundry.

Dallas/Ft Worth Airport review by K Peters

21 June 2006

Connected in DFW enroute SEA-DCA. Clean, comfortable and with great amenities. Choices for eating were good. Found the concourse to be light-filled with good views of the airside. Transit time was brief but I would not hesitate to go through DFW again.

Dallas/Ft Worth Airport review by Chris Schmidt

20 April 2006

With the new Terminal D, DFW has become much, much better. Customs & Immigration are the quickest most efficient that I have seen at any US airport. International baggage claim is fast, as well. If you are connecting to another flight, however, it can be a bit confusing. When visited, there were several different baggage recheck stations, depending on destination, and there was not much direction available. Signage for inter-terminal connections in the International arrivals area is also in need of improvement. AA's domestic terminals (A and C primarily) continue to be renovated and are improving. Terminal D departures area is easily the nicest in the whole airport, if not the state.

Dallas/Ft Worth Airport review by Sriram Srinivasan

18 April 2006

I live in the Dallas area and use DFW frequently. If DFW is your starting or end point, it's not a bad airport, really. Parking is plentiful, and if you live in the area, it's especially nice that you can use your TollTag to pay for parking and avoid the lines! Security rarely takes more than 10 minutes to get through; even if your line is backed up, there are a minimum of 3 checkpoints in each terminal, so you can just walk to another one and then walk to your gate (and now with the new inter terminal train, it's a legitimate option to go through security in a different terminal altogether if you're flying AA). Bags usuallly come quickly - generally 20 minutes or less - and having the baggage claim right outside your gate area is a nice touch. If you're coming in from overseas, immigration is also relatively hassle free. I frequently take the Lufthansa FRA-DFW flight that arrives mid-afternoon, and I've never had to wait in line more than 20 minutes. Taxi times can be a bit longish since the airport is so huge, but at least delays are fairly rare (though God help you if you get caught here during one of our rare winter storms - you're not going anywhere anytime soon as the whole metro area shuts down). I've never had to connect through DFW, but I could see how the aiports massive size could cause problems for connections; then again, things are supposedly much better with the new inter-terminal train system.

Dallas/Ft Worth Airport review by Erin Hawkins

2 January 2006

I fail to see why everyone is commenting on the bad plans of the layout at DFW. I wonder if they have ever visited other airports like Atlanta Hartsfield. DFW is brilliant in the fact that they have security entrances at every terminal along with a baggage claim for each terminal. Layovers aren't bad either. If you can read, you can navigate through DFW. As for the individual who associated DFW as bad because American Airlines was there and they change gates all the time, I challenge you to find me an airport where gate changes don't happen.

Dallas/Ft Worth Airport review by  Chris Keller

16 September 2005

The problems connecting at DFW are gone with the addition of Skylink. There are 2 stations at the N & S ends of each terminals (all inside security). The new international terminal is the premiere international terminal. The maximum ride time is 10 min (furthest distance) and the wait for a train is around 2 min. Most passengers can get to another terminal if needed in a maximum time of around 15 min. Most airlines allow at least an hour to connect. Anyone with common sense would read the signs and ride Skylink to their next terminal if needed. With the addition of Skylink you will not find a better airport to begin, end or connect to your final destination. DFW is far better than ATL (talk about long walks and the old underground train doesnt offer the view skylink does of Dallas & Fort Worth. DFW has positioned itself for the spike in air travel before all other major airports. Look for it to be well positioned for future passenger growth.

Dallas/Ft Worth Airport review by  A Cachagee

16 September 2005

Flying by Air Canada Jazz we used the brand new Term D that just opened the week before. I have to admit that i think that was one of the shortest walks I've taken from the gate to get to my luggage. It took about 3 mins tops to get from the gate. I didn't have to wait too long for the luggage to arrive - it took about 10-15 mins. But I guess not alot of others would get this since only flights from Canada don't have to go through customs at Term D. Upon leaving things went by pretty smooth. The check-in area is massive and the ACJ counter is at the very end. Going through security was a breeze. The only knock i had against DFW is alot of shops weren't open at the time - they should have waited at least another week before opening Term D since alot of the shops and stores weren't open yet. I'm sure by now Term D is up and running at 100%. It didn't turn out as bad as everyone said it would be.

Dallas/Ft Worth Airport review by  Melissa Miller

25 August 2005

I do like the fact that the luggage carousel is just a step away from your gate, and that helps things if DFW is your final destination. I wish other airports would do that. Think of the time it would save! I also like that the check in at the curb is no more than a minute or two from your gate. However, if DFW is your connecting airport, that is another story! The 'airtrain" has to be the slowest way to get to your next gate, which of course, is on the other side of the airport. The train is fine if you have an hour or so between flights, but for some reason you are delayed, it is agonizing to be on the train hoping you can make your flight. So, if I were giving stars, DFW would get four out of ten. Good restaurants, shopping etc, bathrooms not very clean.

Dallas/Ft Worth Airport review by  Marlon Machado

19 July 2005

I live in Austin and I have to go through DFW more often than not. Everything they say about DFW is true and I think I know the reason: DFW was designed to be an endpoint, not a hub. The horseshoe- shaped terminals are great for jumping out of the jetway, go across the aisle, get your luggage, and get out of the terminal. I don't believe the designers thought the best way to go from point A to B is through a semi-circle. The problem is that DFW would be dead as an endpoint. Let's face it, the Dallas/Fort Worth area doesn't receive that many visitors. DFW has grown so much in an attempt to make it more hub-like, which is costing a lot of money: three trains (well - two now), none of which actually solves the problem, sings all over the place advising you when to walk and when to take the train, annoying golf carts asking you to get out of the way, and all sorts of gimmicks to make the place more efficient. If, out of a sudden AA went bust, DFW would be a hot potato in the hands of the two city governments. So, now DFW's survival depends on AA remaining aloft or some other airline taking it as a hub if AA went away. The problem is, the first thing an airline operations manager will see is that DFW's design is not the best for a hub, SkyLink and all.

Dallas/Ft Worth Airport review by  Jessica Tijani

23 March 2005

This airport is not as bad as people are saying. The only negative thing I can comment on is the long walk from terminal to terminal. However after 6 hours flight, it was a pleasure to be able to stretch our legs and walk around a bit before our next flight. The check-out counter wasn't as bad, bearing in mind we had our kids between us. Even my little on wanted to use the toilet as soon as we got to the immigration counter. It wasn't our turn but the staff asked the rest of the family to stay while I took my daughter to the toilets and back. We did have to collect our bags (route was to Orlando) and recheck them, so they could be taken to Orlando. As soon as we left immigration, there were airport staff waiting for us asking for bags to Orlando. The other negative is that you always have to check the boards to check which terminal you will be connecting. The announcement on our plane from London gave a different terminal when we were coming out but on getting inside airport, the boards gave a completely different one. However I think it is a good airport. Yes the security checks is madness, but this is the world we live in. I would rather go through this sort of security checks than be killed by some terrorist. In my opinion it is not a bad airport for its size. The airport is clean, the toilet facilities were excellent, the cafes, restaurants and shops were good, maybe a bit expensive but this is what you get at most airports.

Dallas/Ft Worth Airport review by  Bill Lloyd

5 March 2005

What a disaster of an airport and it gets no better with the passage of time. It was bad enough with American (king of the gate-changers) spread over 3 terminals, but when the new Terminal D opens, they will be spread over 4. It is not uncommon for the gate number to be changed 3 times between check-in and departure. When you check in, the gate might be A3. By the time you get through security, the monitor shows C19. You sit at C19 for awhile and notice no other passengers or an airplane. Another look at the monitor tells you the gate is now B7. Whichever terminal you depart from, you can be assured that you will arrive at a different one. Case in point: I recently made a roundtrip between D/FW and Birmingham. I left from terminal A where I parked my car. I returned to Terminal C. Ah...how to get from Terminal C to A after going through baggage claim? I knew that the "people mover" had been discontinued several months ago and there was supposed to be a bus that connected the terminals. Where was it? I saw advertising for it, but nowhere did I see where it stopped or any sign of it. I finally saw a bus coming that displayed "Terminals A & C" in the sign above the windshield. I thought, OK, I want to go from Terminal C to A, so this must be the bus!" Well, it connected Terminals A & C all right—to the South remote parking lot!! Nowhere on this bus did it say South remote parking as they usually do. So, back from remote parking to make the rounds of terminals A & C. About 45 minutes later, I finally made it back to my parking place. What's pathetic about this whole story is that I live here I pity the poor souls who have to change planes here. They can always be recognized because they're running for their lives to catch a flight that's scheduled to depart in 20 minutes, not knowing that they haven't a prayer of making it. I wouldn't recommend scheduling a 4-hour layover as someone suggested, but 2 hours would not be unreasonable. Your incoming flight will probably be late (or early, but no gate available) and then you'll have to make your way to the correct terminal (or terminals, depending on how many gate changes you experience). It also amazes me how an airport can have 6-7 runways, yet never use more than 2 at the same time. And whichever side of the airport you arrive or depart from is guaranteed to be on the opposite side of the airport from your arrival/departure terminal, which means a long taxi "over the bridge". Although expensive and impractical, I agree with a previous comment that D/FW should have been bulldozed and reconstructed along the lines of the mid-field terminals now in vogue. It was never built for hub-and-spoke operations and it just doesn't work.

Dallas/Ft Worth Airport review by  Bill Smith

4 March 2005

You can make an airport huge and not make it difficult to get around. DFW the worst designed airport I have ever been it. Make sure you have at least a 4 hour layover. If you cut it too tight you will never be able to run to your plane given the distances involved. The Train is terrible. It jerks and lunges (wear a helmet). It slows to near stop for no reason. There is not enough time between when the doors open until they close for everyone to get on and off. There are only 3 very small cars and they are stuffed tighter than a Tokyo subway. There are only a few airports that I feel should be bulldozed and rebuilt. Mostly because they dumps. St. Louis and LAX for example. But DFW need to have its entire layout rethought. Just start over and do it right.

Dallas/Ft Worth Airport review by  Lee Middleton

25 January 2005

I am not a fan of U.S. airports but in my opinion DFW is one of the better ones (my frame of reference: LGA, JFK, and MIA). One the plus side: sheer number of flights and destinations. If you miss one there is probably another one in a few hours. It's also well-maintained. Though built in the mid-70s the local authorities have kept it looking generally fresh. And I will take a contrary opinion about distance between planes. After a cramped plane ride, I actually enjoy a long walk, provided there is enough connecting time (there usually is). I have never found it terribly crowded and now that Delta is pulling out, there will be even more space. On the downside: the "people mover" is a relic and should be retired. It's really no faster than walking and gives you a weird sense of vulnerability / being trapped if you are in one alone or only with a few people and it stops for no reason in the middle of nowhere. The food service could use upgrading (this is my complaint with all U.S. airports -- why, why, why is the food always so bad and unhealthy?). Finally someone should consider some landscaping. The grounds are really barren. Why no trees or shrubs?

Dallas/Ft Worth Airport review by  Christopher Sawyer

8 January 2005

This is one of the largest hub airports in the country, not in terms of passenger volume, but in terms of square mileage and runways on the ground it takes up. It literally fills up the entire void between the city of Dallas and the city of Fort Worth. Originally, this major hub airport was destined to go to San Antonio, glad we passed it up! Almost any flight you take on American will have to stop here (if not at ORD), which also happens to be AA's headquarters. The airport itself is extremely busy. Gate changes occur constantly all all times of day and night, on the order of several per minute. If you are flying into Dallas, you can just ignore the gate information the flight attention spatters out while you are landing... more often than you think the gate will have changed by the time you actually land and proceed at your arrival gate (and sometimes ground control will change the arrival gate while the pilot is on the taxiway--just for good measure). Arriving at Dallas is ALWAYS going to require a wait--a long wait. At most airports it's usually a quick trip to the gate after you land to get to your gate... not here. The area of the airport is larger than a lot of cities... it will be a while before you finally park at the gate and can leave. There are a lot of parallel runways at DFW so after you land the pilot may have to stop the plane several times to get taxiway clearance to cross. It can take as much as an hour in extreme cases to get between the runway and the gate. This wait is long enough that you may have an arrival gate change before you even get to the terminal from the taxiway!!! At the terminals the concourse levels have large grey square signs on the columns with a red and blue outline of the terminal buildings, telling you if it is faster to walk or to use the subway to get to your connecting terminal. If you are arriving really late, chances are your connecting flight has already been delayed as well, so most of the time you don't need to run to the other buildings. I gave up this rat race a long time ago and just take a standby flight if I miss my connection. Beware when walking in the concourses, there are golf carts zipping up and down the terminals shuttling blue-haired ladies who don't have the energy to walk the lengths of the terminals. The skycaps driving them will yell at you from behind if you don't clear out of the way. On the good side, there is a LOT of security at Dallas which is remarkeable! It's also very fast and efficient. Because the airport was designed to be so huge, there are lots of entrances into the terminals, and thus a lot of security gates. If you see a long line near your gate, you can go back outside and walk the length of the building and find a shorter line to go in the terminal. Typically, the security lines will be longer where there are more taxis hanging around, so it may save you some time to walk past the entrance and go find another entrance with a shorter line. I've seen 100+ people waiting in a line at a security gate, only to find another checkpoint further down that was almost empty of people. As far as food service goes at DFW, you are better off eating a big meal before you show up here. Your choices are limited to junk food (beer/pizza/hot dogs) and high priced coffee (Texans don't care about health). Bring energy/granola bars with you if you are watching what you eat, unless you want to overpay for a shrinkwrapped hoagie or a boxed salad. Each gate only has about 4-5 rows of armchair seating, and only about 50-60% of the number of seats that are on their average plane. American Airlines loves to use Super 80s, so that means there will be between 20-30 people standing around or sitting on the floor at the time the flight is called and passengers must board the aircraft, more for a 757 (another common plane you'll be put on if you are leaving DFW to LAX or LGA/EWR). Overall, DFW is not a bad airport for one this busy, save for the annoying delay you may face if your plane happens to land on the outermost runway away from the terminals.

Dallas/Ft Worth Airport review by  John Latham

9 August 2004

DFW is decent. Rather small in some ways though. Terminals have about a 1/10 chair to person ratio so be prepared to sit on the floor or just stand up if you have a long wait. Not nearly as good as IAH in Houston and not nearly as bad as Lambert Field in St Louis.

Dallas/Ft Worth Airport review by  Travis Reid

9 August 2004

Why in the world was this airport designed to be so overwhelmingly huge? I usually never have to run in other airports (even at Hartsfield), but I usually get to skip my jog that day if I'm making connections at DFW. It is absolutely correct that changing airlines here is a nightmare. This is mostly due to the airport's pathetic little go-carts that stop for no reason in 90 degree weather. In addition, DFW is a magnet for terrible weather. I cannot tell you how many thunderstorms I have had to sit through here nor the number of resulting ATC delays I have had to endure. All the more reason to head south to IAH.

Dallas/Ft Worth Airport review by  Johnathan Quint

26 July2004

Passing thru this airport recently on a connection, I was a little appalled at the seating setup for each gate. The flight I was one was not even half full, yet every seat in the boarding area was taken up. I would hate to think of what it would be like if the flight had been booked solid. I was impressed at the variety of food/stores I could find easily. Would recommend some changes though in the seating arrangements for each gate, but overall it was very clean and easy to navigate.

Dallas/Ft Worth Airport review by  H Hall

1 July2004

As a Dallas-area resident, I can appreciate many of the complaints about DFW. If you have to make connections, it can be exceedingly difficult to make it to your gate on time. If your flight originates at DFW, security can also be horrible to get through (security traffic jams seem to be pretty unpredictable, too). And in an effort to squeeze as much revenue in as possible, American has their gates on (unrealistically) tight schedules. I've had flights land at DFW early MANY times, only to sit out on the tarmac waiting for the gate to open up (and usually pulling into the gate late). I do feel like I should make an effort to set the record straight about transportation into Dallas and Fort Worth, though. The Trinity Rail Express connects the two cities and has a DFW stop (although you have to take a shuttle bus from the terminal to the train stop, I think). It's probably not as efficient as at some other airports, but considering how new the who public transportation railway concept is here, it's at least a start.

Dallas/Ft Worth Airport review by  Jim Masen

16 June 2004

This has to be one of the worst airports. I lived and grew to appreciate Boston Logan airport. Getting to DFW is a pain. The outdated little people mover chugs along and only deposits you at rental car locations. You can not get to Dallas or Fort Worth by rail or any other simple means. Making connections in Dallas is difficult if you are traveling on the same airline. Making connections if you are changing airlines is virtually a nightmare. G-d forbid your flight is late (my flights into DFW are notorious for being late). This airport is one of the 5 airports I try not to fly into unless I have to.

Dallas/Ft Worth Airport review by  Armen Terjimanian

2 June 2004

DFW seems to be an efficient operation as long as things are running at a normal and smooth pace. The airport's layout is designed to be efficient enough to handle a large volume of flights day in and day out--especially since it is a major hub of American Airlines. Out of all the airports I have traveled in and out of, DFW is the most simplistic in terms of getting out of the airport once you land and want to pick up your bags. Having the baggage claim with a minute or two walk of your gate is very efficient and in some ways, a genius marvel. I have not connected out of DFW but according to good friends who have, it can be troublesome because of the long concourse lengths and the two concourses (assuming you are connecting on AA). For example, in December, my friends arrived from a DTW-DFW flight at the far end of terminal A and had to literally sprint non-stop to terminal C to make a 40 minute connection to LAX--they barely made it. Another drawback to the airport's terminal design is the narrow concourses. Because of the efficiency of the airport, it never seems to be crowded; however, if things do not run smoothly, I can safely assume that those narrow concourses would be close to impassable. Overall, the airport is very efficient yet takes some risks to be run at that level.

Dallas/Ft Worth Airport review by  J Abelson

6 May 2004

I've connected through DFW 4 times in the last year (and will do so again next week - and it is an experience I never enjoy. Moving between terminals is a pain. The distances can sometimes really be long It works much better for those starting/ending at DFW then for those connecting.

Dallas/Ft Worth Airport review by  Alan Chick

2 October 2003

I recently used the DFW hub on my way from LGW to PHX. I found the airport easy to use, well signposted and clean. Much to my amazement I cleared US immigration in 2 minutes, no queues at all. I normally allow myself an hour. The only bad thing about DFQ is the landside transit train, it takes forever to get from terminal to terminal and you appear to take a tour of all sorts of strange parts of the airport. This was the best transfer experience i have had at any US airport

Dallas/Ft Worth Airport review by  Bob Jones

30 August 2003

If people would just look at the signs posted at frequent intervals overhead, navigating the terminals is surprisingly simple when one needs to make a connection in a different part of the airport. I do agree, it is quite large and thus takes time to navigate for transit passengers. However, the ease for passengers who are arriving and/or departing is so much better than any airport I have ever been too that I think it outweighs the disadvantages for transit passengers. One is never more than 4 gates away from their baggage claim and the curb when arriving at DFW, that kind of convenience can ONLY be found at airports that have a fraction of the capacity of DFW.

Dallas/Ft Worth Airport review by  Norman Clark

28 July 2003

DFW is one of those airports that works acceptably well or not at all. If one glitch appears , such as bad weather, the whole system of moving people through the airport breaks down. Aside from its marathon-like connections among some of the longest airline concourses in the world, the biggest problem at DFW is American Airlines. They have overloaded the airport's capacity and, at the same time, appear incapable of handling their own passenger traffic. The slightest delays, such as the weather-related ones that occur several times each week, will quickly fill American's concourses to the point that they become almost impassable. These effects quickly snowball into something really ugly. Unless you like to risk missing connections and luggage that doesn't get transferred, avoid DFW. It is a bad dream even in good times, and usually a nightmare.

Dallas/Ft Worth Airport review by  T G Dangerland

25 July 2003

I totally agree with the comments below. Too many gates at each terminal which causes passenger congestion when flights are boarding at adjacent gates. Not a huge fan of the AA Train's either and at times its far more efficient to walk.

Dallas/Ft Worth Airport review by  M Devor

18 July 2003

DFW = total insanity. No offence to our Texan friends :), but this is one crazy airport. The opposite of many airports, similar to CDG Terminal 2, this airport is convenient for the departing/arriving passenger as there is a short distance from curb to plane. However, this place is crazy for the transit passenger. Concourses are huge and the distances between gates as well as concourses are over the top. American needs to do better to get pax from one area to another. With a delayed flight arrival, I had to run from Concourse B to Concourse A (AA Int'l) and just barely made it. It can be a nightmare. One positive, American's Admirals Club at Concourse A is primo. The only reason I would even think to transfer at DFW again.

IMPORTANT NOTE