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Customer Review scoring : Chengdu Airport
8 out of 10  8 out of 10
5 reviews

 



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CHENGDU AIRPORT customer review :  27 June 2013 by H Bartlett    (UK)

Rating : 5/10

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Recommended

Arrived at Chengdu on domestic flight from Shenzhen. No problems getting to town on the bus. A dew days later I had to depart on a domestic flight to Jiuzhaigou. Beware there are two terminals both a distance from each other. I got off at the wrong terminal no sign of a transfer bus so I had walk. Not much fun in the rain.



CHENGDU AIRPORT customer review :  4 June 2013 by Satish Sakrikar    (India)

Rating : 1/10

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Cleanliness

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Recommended

Chengdu Terminal 2 looked new and clean. Despite Air China advice to reach airport 3 hours in advance, the check in counter opened only 1.5 hours before departure. Check in, immigration and security were efficient and quick. The departures waiting area had nothing of interest even for Chinese travelers let alone foreign ones. There were several shops selling the same souvenirs at inflated prices. The shop girls were standing bored as no customers even entered the shops. There was one book shop selling only Chinese books and 2 restaurants serving standard bland and tasteless fare, not the renowned Sichuan cuisine, again at inflated prices. The waiting area for our flight was barricaded off and pax had to sit at some other gate. Absolutely nothing for international passengers and it seemed even for Chinese. Even Domestic termini are better.



CHENGDU AIRPORT customer review :  27 November 2012 by Peter Thackray    (UK)

Rating : 8/10

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Cleanliness

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Recommended

XIY-CTU-AUH. Arrived from Xi'an on domestic flight in Terminal 3 which was newly opened in Spring 2012. All very clean and tidy with clear signs in Mandarin and English. Quite a long walk to Baggage Reclaim for the furthest gates, but not unreasonable. Toilets clean and plentiful with both squat and regular options. For International Departures there are 2 main dining options before Check-in, either KFC or local Chinese food. There are a few stores selling various local foods and some souvenirs. Check-In pretty good and Passport Control and Security all pretty smooth. No requirement to remove belts or laptops for security scanning, but do enforce the 100ml liquid rules from Europe. In the International Departures no dining opportunities but a couple of coffee-shop options along with the usual array of Duty Free shops. Most departures are from one of the 11 airbridges. Announcements made in both Chinese and English. Toilets are clean.



CHENGDU AIRPORT customer review :  21 April 2012 by K Sumani    (Malaysia)

Rating : 9/10

Queuing

Cleanliness

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Recommended

KUL-CTU-KUL. The Shuanglin terminal is equipped with all the usual amenities. The toilets are clean, the terminal is clean. The terminal also has signs in English/Chinese. Going through customs and immigration is a breeze. You can reach the city centre easily by bus or taxi, however signs to the bus outside was not to clearly shown.



CHENGDU AIRPORT review : 2 May 2009 : by G Bray

Customer Rating : 4/5

4 Star Ranking

This is the major airport for southwest China. Flew into Chengdu from Shenzhen where it was quite a lengthy walk from the Terminal 2 gate to baggage claim. This was topped off with a further lengthy walk to the opposite end of the terminal for the taxi rank. Flying out a week later I had time to look at the airport more closely. Terminal 1 is old and definitely looking it's age. Terminal 2 was shiny and modern, with three fingers that extend out. Plenty of interesting shops to keep myself amused inside the terminal and the lounges were adequately comfortable. The feeling was light and airy inside with a good view to the outside despite the extra glass screen separating arriving passengers from departing ones.











 


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