Home Page

 

Paris CDG Airport Passenger Reviews and Paris CDG Airport Traveller Reports



PAGE

1 2 3 4 5 6 7 8
 







PARIS CDG AIRPORT customer review :  10 February 2012 by G Seiden    (USA)

Rating : 1/10

Queuing

Cleanliness

Facilities

Recommended

If departing CDG, allow at least 5 hrs! My husband and I flew out of CDG to the USA. Prior to leaving, we had to stand in the Detaxe line, we were fairly organized and only needed our receipts and papers stamped. Arrived at the airport 3 hrs 20 mins prior to departure time. We found the detaxe line and saw 100 people in line already - with only 2 detaxe officers. We painfully stood in line for over 2 hours! Our only saving grace was that we checked in online. Ticketing agent gave us first class passes to get through security line. We rushed to the front of the line to find one agent stamping passports. We got to our gate by the time they were boarding the 2nd round of passengers.



PARIS CDG AIRPORT customer review :  25 January 2012 by Michael Preston    (South Africa)

Rating : 1/10

Queuing

Cleanliness

Facilities

Recommended

Having managed to avoid this awful airport for many years, I was re-routed via CDG after a technical delay. It's worse than I recall, worse than my low expectations, and I can think of nothing positive to say about it. Truly the Achilles heel of what might otherwise be only a third rate airline, it makes Air France a fifth rate one. I understand that the airport is out of date and poorly maintained, but there is no excuse for the obstructive and belligerent attitude of just about everyone who works there.



PARIS CDG AIRPORT customer review :  23 January 2012 by Nick Pierson    (USA)

Rating : 1/10

Queuing

Cleanliness

Facilities

Recommended

This is truly one of the worst airports in the world. Even worse than JFK and Mumbai and I thought that was hard to beat. I have used T1, 2A,C,E,F, and S3 and they are all horrible excuses for airport terminals. The airport design is poor and disorganized. Extremely unclean, rude staff and unhelpful. Never ending lines for check-in, security, passport control, customs, taxi, (even when flying in first or business). Shopping virtually non existent and a few bad restaurants with high prices and poor food. Only good thing is that there never seems to be a line for takeoff.



PARIS CDG AIRPORT customer review :  11 January 2012 by A Adi    (USA)

Rating : 2/10

Queuing

Cleanliness

Facilities

Recommended

Travelled from ATL to BLR with connections through CDG. Worst airport experience ever. Even worse was the return journey through CDG. The inter terminal bus service is a joke, the staff are rude and take pleasure in pretending not to understand English.



PARIS CDG AIRPORT customer review :  9 January 2012 by R Gray    (UK)

Rating : 5/10

Queuing

Cleanliness

Facilities

Recommended

I have been travelling through CDG for 22 years and dread the experience. If you arrive at a busy time it always seems to take forever to get through security and passport control. You can wait up to 30 mins for a transfer bus to arrive then take up to 20 mins to change terminals. I regularly take a bus transfer from 2E to 2B, and takes 50 mins for this. Staff at the Air France 2E transfer desks are extremely slow, I timed them one day and the average was 10 mins to deal with each person. Frustrating when all I needed was to get a boarding pass because the automatic check-in ones were not working. Food and drinks in CDG are overpriced, profiteering from a captive clientele on a grand scale. Overall a depressing, dirty and poorly managed airport and if another European hub offered me the same connections I would avoid it like the plague.



PARIS CDG AIRPORT customer review :  9 January 2012 by A Kalinda    (UK)

Rating : 1/10

Queuing

Cleanliness

Facilities

Recommended

Paris Airport CDG is a joke. Our flight arrived 2 hours before the connecting flight but me we missed it! We arrived at 6.20, 3 bus rides of more than 10 minutes each which take you to a gate only to find that you are there to wait for a connecting bus with a wait before it comes. There are queues, poor signs and staff who refuse to speak English. As we were taxiing away we saw our luggage being left behind, we told the cabin crew who to assured us our luggage was on board only to reach our destination and find our luggage missing.



PARIS CDG AIRPORT customer review :  5 January 2012 by R Smith    (Sweden)

Rating : 3/10

Queuing

Cleanliness

Facilities

Recommended

Airport staff on the ground are incompetent. We had to wait on the plane 20 mins because there were no stairs ready when the plane got to the gate. Then a wait for the bus. This is an international airport and they need to able to assist international travellers. Nobody knew what was going on and they all gave me different directions. In any event, I would do anything in my power to avoid this airport. It is not worth the stress and anger required to go through Paris CDG.



PARIS CDG AIRPORT customer review :  3 January 2012 by F Stanislaw    (Australia)

Rating : 6/10

Queuing

Cleanliness

Facilities

Recommended

Overall, a rather tiresome, confusing airport that I do not like to use, for various reasons: frequent strikes affect operations and/or transport links to airport. Ground staff at Air France were not helpful and seemed to make a point of being so, but that's just 'Air Chance' and their wretched attitude problem. General cleanliness is poor, and there may be personal safety/comfort concerns (over 150 homeless people living in CDG make for a disquieting spectacle). Shopping options poor/boring.



PARIS CDG AIRPORT customer review :  20 December 2011 by Stefan Triantafyllou    (USA)

Rating : 8/10

Queuing

Cleanliness

Facilities

Recommended

As many others have said, it is a pain to come from a long-haul flight and have to take a 15 min bus ride around the airport, then wait for bags for 20-30 min. Leaving the airport is fine with not many lines (considering the volume of traffic) and numerous cafes and quality duty free shops. Access to Paris is very easy with the metro and buses (no need for the hefty taxi prices). Overall quite good experience if you remove the almost certain bus ride.



PARIS CDG AIRPORT customer review :  17 November 2011 by S Ferguson    (UK)

Rating : 2/10

Queuing

Cleanliness

Facilities

Recommended

We arrived early for our return flight to London so decided to go through passport control and into the departure hall and wait there. The wait at passport control was not bad although the passport officers seemed disinterested. The main problem occurred when we got to the departure hall, we had thought we would get a bite to eat, however after a long search we discovered there are no cash machines or anywhere to get money. The toilets were dirty and resembled a couple of portacabins stuck together, this is despite an abundance of cleaning staff who seemed to be doing very little.



PARIS CDG AIRPORT customer review :  17 November 2011 by Amy Chamberlain    (USA)

Rating : 2/10

Queuing

Cleanliness

Facilities

Recommended

What a horrible mess of an airport. We were dropped at terminal E, where we also had a connecting flight - but of course we couldn't go in to terminal E. Instead, we got a slow shuttle bus to terminal D where we had to try and figure out how to get back to terminal E, and why we couldn't have been dropped there in the first place. Apparently CDG doesn't believe in signs or information. Staff are either incompetent, rude, or slow. It's been under construction since at least 2006, the first time I visited it.



PARIS CDG AIRPORT customer review :  17 November 2011 by Henry Tib    (Australia)

Rating : 3/10

Queuing

Cleanliness

Facilities

Recommended

Paris CDG must be the worst airport in Europe, endless queues, indifferent airport staff, confusing or no signs to direct passengers and very limited seating.



PARIS CDG AIRPORT customer review :  15 November 2011 by B Goh    (Singapore)

Rating : 1/10

Queuing

Cleanliness

Facilities

Recommended

A nightmarish experience at the CDG airport. Queue after queue. It is inhumane to make people queue like this. Airport staff are rude, unhelpful, slow and listless. Arrived 3 hours early and yet almost missed my flight!



PARIS CDG AIRPORT customer review :  14 November 2011 by P Riley    (New Zealand)

Rating : 1/10

Queuing

Cleanliness

Facilities

Recommended

What a dreadful place. Design is ludicrous, giving a bunker-like claustrophobic feel. Endless queues going nowhere. Badly organised, rude security, showed passport (UK) five times, all quite ridiculous. Is this the French trying to be efficient? Took 2.5 hours to get to plane, and we had checked in online!



PARIS CDG AIRPORT customer review :  9 November 2011 by D De Franceschi    (Italy)

Rating : 1/10

Queuing

Cleanliness

Facilities

Recommended

One of the worst airports I have travelled through. They nearly always park planes in the middle of nowhere and use shuttle buses for terminal to/from airplane transfers requiring a lot of time. Upon all connecting flights you always have to go though security with very long queues. Business lounge (terminal F) is poor with outdated furniture, poor food/drinks selection and always overcrowded. There is only one, crammed, cafeteria. Duty free is just a few small shops. Bus transfers and security queues seriously compromise connecting flights. Perhaps in the 70s this airport was the state of the art, now it is completely surpassed and outdated.



PARIS CDG AIRPORT customer review :  7 November 2011 by N Woodcock    (UK)

Rating : 3/10

Queuing

Cleanliness

Facilities

Recommended

This airport is a joke. Arrived from BHX on my way to DXB and had to change terminals. Going through security between terminals is one of the most painful experiences. Security guards were more interested in talking. Getting through security nearly made me miss my flight and I had a 2.5 hrs window between arriving and departing. Never again will I travel through this airport.



PARIS CDG AIRPORT customer review :  3 November 2011 by A McCain    (USA)

Rating : 2/10

Queuing

Cleanliness

Facilities

Recommended

Went thru Paris CDG airport twice in October and vowed never again. We waited in huge lines for one to two open gates for security and no one cared. After finally being let through, we had to run through the airport's long-long corridors and try to find the gates, only to be too late for our flights. Signage is horrible and there seems to be no logic to the layout. After missing both of our connecting flights we had to be re-scheduled, but at least Air France made it possible to do that (with lots of waiting and pleading on our part). What is wrong with this airport?



PARIS CDG AIRPORT customer review :  2 November 2011 by Yevheniy Kahanovych    (Ukraine)

Rating : 4/10

Queuing

Cleanliness

Facilities

Recommended

I arrived in terminal 2G that has very doubtful relation to the main terminal 2 area. On arrival there was no bus service, we walked all the way from the plane to the building. Inside, another long walk to the baggage claim. Monitors showed time of baggage delivery, but didn't indicate belt numbers. People were running from belt to belt trying to find their bags. Then shuttle bus to the main terminal area. Bus service is infrequent (15-20 minutes intervals) and confusing and slow schedule. A long walk from 2F to the rail station. No normal signage. On departure T2E is the newest one. Again, long run from RER station through a long corridor with narrow travelators, no signs to Air France check-in, then long line to check boarding pass before bag drop off, then line for bag drop off, quite fast passport check, then another line and boarding pass check, shuttle train to remote A380 gates. Eateries are overpriced and offer very little choice. Duty free had poor selection. This airport is poorly planned, managed, and staff are either poorly trained or purposely inefficient. Actually, expanding this airport doesn't mean any improvement as we see.



PARIS CDG AIRPORT customer review :  1 November 2011 by Alexander Mokretsov    (Russia)

Rating : 3/10

Queuing

Cleanliness

Facilities

Recommended

Arrival is fine, but departure awful. The airport is inefficient and disorganized. Huge lines at check-in and screening. It seems that employees do not know what to do and aren't responsible for anything. The shops are overpriced and assortment is poor. Food quality in the cafes is dubious. Waiting area is pretty comfortable.



PARIS CDG AIRPORT customer review :  1 November 2011 by P Cunningham    (UK)

Rating : 2/10

Queuing

Cleanliness

Facilities

Recommended

CDG to Manchester last night. The ground crew put us on the bus (late), despite the signs saying "on time", there was a 40 minute wait on the bus before we were taken back to the lounge. The only information we got was that there was a mix up with the Birmingham flight and the crew wouldn't change.





 


PAGE

1 2 3 4 5 6 7 8
 


If you experience any problems submitting comments on the above link, please use our general   Feedback Page

 




top

back to top





| Home | Airline Opinions | Legal Notice | Airline Ranking | Airport Ranking | Advertise | Passenger's Choice Awards | Site Map | Contact Us | Links |

1999-2012  Copyright Skytrax