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Customer Review scoring : Bodrum Airport
3.2 out of 10  3.2 out of 10
35 reviews

 



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BODRUM AIRPORT customer review :  25 June 2012 by R James    (UK)

Rating : 8/10

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Recommended

The new terminal is much bigger and better than the old one. There are 8 gates now and a massive departure area where you can easily find a place to sit and wait for your flight. Check in is quite fast. Ground crew is friendly and doing their job well. The only thing is that some ground crew members are better to improve their English a little bit. PA announcements is a rare thing in the new terminal and it is very hard to understand them. But I think the management is still working on improvement and soon BJV airport becomes one of the best airports in Turkey. Keep working!



BODRUM AIRPORT customer review :  21 June 2012 by C Longhurst    (UK)

Rating : 9/10

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Recommended

We have flown into Bodrum airport many times arriving and departing from the old smaller terminal which was always very busy with no where sit if many flights were departing or if you were delayed. We have just visited Turkey again and flew into Bodrum and used the brand new terminal. What a difference! It is more than double the size of the older building, built over three levels with all the "mod cons" including airbridges so gone are the days with having to use aircraft stairs and buses to reach the terminal building and the aircraft on your return. It is very clean and well laid out with plenty of seats. Yes it is still very expensive to buy drinks and food but what airport is not! The duty free shop is massive. A job well done and it was a pleasure to use! Roll on next time!



Bodrum Airport customer review :  19 September 2011 by D Preston   (UK)

Customer Rating :  1/5

1 Star Rating   

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Food and drink prices are outrageous. If one flight is delayed (peak season) there is no seating space at all once you are airside, the lucky ones get a wall to lean against whilst sitting on the floor. Easyjet is a shambles when your flight is announced, consequently families are split up on board the plane. Speedy boarding offers some solution but many people sneak through or come up with ridiculous excuses. Toilets need to be more up to date in arrivals and departure lounge.


Bodrum Airport customer review :  25 August 2011 by Una Smythe   (UK)

Customer Rating :  1/5

1 Star Rating   

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It was like a football crowd trying to get in one small door. You go straight through security before entering the airport, then check-in and through security again. My problem was check-in, the desk for Gatwick was taking 10 mins plus to process each couple/family. Some sort of proper queue is needed. No seats, people laid all over the floor, this is for very late flights so people are tired.


Bodrum Airport customer review :  23 August 2011 by Robert Ellis   (UK)

Customer Rating :  1/5

1 Star Rating   

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Nice little airport if only one flight is in, we arrived in departures 3 hrs before take off to find our Thomson flight had only one check-in open. This led to a queue which snaked around the airport interfering with other customers. Eventually 2 other desks were opened but no staff manned them for 20 mins, this caused numerous fall outs among customers.


Bodrum Airport customer review :  4 February 2011 by G Maxwell   (UK)

Customer Rating :  2/5

2 Star Rating   

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Been to Bodrum a couple of times in recent years. First time around we were gobsmacked at the prices - once bitten, twice shy. I believe travel companies, reps and even the airlines could do more to warn unsuspecting tourists about the high prices.


Bodrum Airport customer review :  1 October 2010 by Sarah Banks   (UK)

Customer Rating :  3/5

3 Star Rating   

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Having just returned from our third trip to Turkey, and third time using Bodrum airport we weren't too surprised by the prices (although our first time in the airport left us totally gobsmacked by the prices charged for food and drink). Unfortunately we were not aware that you could no longer take liquids through to departures with you and had to dispose of our water at the security desk. What did shock us was the fact that the staff at the desks where checking the bottles, if opened they where disposing of them, if the bottles where sealed and appeared full they where putting them into large plastic crates, obviously for there own consumption. Duty free prices where same as UK, more expensive than many high street stores, and toilet facilities passable considering the number of passengers using them. As stated in other reviews, if the cafes lowered there prices on food and drink, they would actually sell more. Its quite sad that your holiday ends on such a low note.


Bodrum Airport customer review :  10 September 2010 by O Dubben   (Germany)

Customer Rating :  1/5

1 Star Rating   

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Bodrum is the most horrible airport I have ever been to. When we departed, the airport was very crowded and no seating available (don't even think of airport lounges). The prices in the cafe are the highest I ever encountered at an airport - 5 Euros for a soft drink and 7 Euros for a snack. Toilets were ok if you consider the vast number of people present. I would avoid this airport if there was a real alternative.


Bodrum Airport customer review :  25 July 2010 by Tony Fabian   (UK)

Customer Rating :  1/5

1 Star Rating   

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Went through Bodrum yesterday and all previous comments borne out. It is the only airport I know where duty free prices, airside are double the tax paid ones. Can of coke on the check in side TL5, once through to airside TL10. Also ladies loo was described by my daughter as one of the worst she's ever been in. A national disgrace in an otherwise charming country.


Bodrum Airport customer review :  3 July 2010 by J Hall   (UK)

Customer Rating :  2/5

2 Star Rating   

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I have been using Milas/Borum ever since it opened as an International Airport, circa 1998, two or three times a year and as with most airports would expect it to improve with time. No such luck, everything appears to be aimed at totally ripping off the customers. Cafe Sera prices are an insult to all travellers. Maybe its time for another franchisee to be given the opportunity to supply a better and more reasonably priced service.


Bodrum Airport customer review :  27 June 2010 by Paul Cox   (UK)

Customer Rating :  1/5

1 Star Rating   

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Just got back today, they're still robbing with impunity. 14 for two beers and 5 for one litre of water. Of course, they know you can't take liquids through now. Onur Air aren't much better either.


Bodrum Airport customer review : 3 June 2010 by J Rowles

Customer Rating : 1/5

1 Star Rating

Just flew out from Bodrum Airport. The prices in the cafe are an absolute disgrace. Drinks at Bodrum airport were three times the price of those on the plane. 3 Euro for a small water, no other drinking water available. Turkey is a fantastic country it is such a shame to leave on a negative feeling. The Airport is ok but it has to be given a one star just because of the cafe, a real shame.


BODRUM AIRPORT review : 17 May 2010 by E Watson

Customer Rating : 1/5

1 Star Rating

Bodrum Airport prices an absolute disgrace. Yes still 5E for a can of coke which was handed straight back. They had taken my water off me at security so though thirsty was more determined not to give in to their daylight robbery.


BODRUM AIRPORT review : 16 October 2009 by Nick Paul

Customer Rating : 3/5

3 Star Rating

Through Bodrum in September 09 (using the international terminal for first flight departure of day for domestic service to Istanbul. Check your airlines departure point - may not be from the separate domestic terminal which is a taxi ride away from the international hall). Good and clean facility, security to enter the airport checks bags and persons through detector gate. Toilets clean and well signed. Gates clearly marked for departures. An outdoor cafe offers croissants, pastries, sandwiches, coffee and teas - with a table service - but as with all the other comments - watch the prices - 2 coffees, 2 crossants costs 22YTL - and from the cafe inside at departure, 24 YTL for 2 glasses of fresh orange juice. Upstairs, a further cafe offers meals, but closed at time of day at he airport and can't presume the prices were better. One small shop with a few sweets and gifts - but no stamps sold here so don't plan to post any last minute mail. Limited seating in departure hall - 10 seats in total - (plus others for the cafe) before going through passport control. Prompt and efficient check-in procedures handling a fairly full flight. Good signs for departures, and quick passport checks. Ample seating at gates. No air bridge to planes though, so expect to get wet in poor weather. Apart from food prices - a good and efficient place. Just turn up and travel if you can, rather than hang around and wait.


BODRUM AIRPORT review : 15 August 2009 by M Bishop

Customer Rating : 1/5

1 Star Rating

Difficult to add anything new to the comments listed. Both the prices charged for food and the state of the loos should be considered a national disgrace.


BODRUM AIRPORT review : 27 June 2009 by J Catherall

Customer Rating : 3/5

3 Star Rating

As reported by previous passengers the prices in this airport are very high and very poor value for money, payable in euros, turkish lira or pound sterling. Dull duty free shopping, where is there any exciting duty free? I think that disabled passengers could not access the first floor cafe so are restricted to the ground floor area with unappealing furniture and probably the same high prices. The public areas were clean male toilets ok. Buses to planes.


BODRUM AIRPORT review : 22 May 2009 : by E Wright

Customer Rating : 1/5

1 Star Rating

Can only echo all the comments of the ridiculous costs of tea / coffee / refreshments. I would strongly suggest not buying from the cafe in the upstairs departure lounge which is probably the biggest rip-off in 30 years of air travel. To make things worse, we were delayed 3 hrs returning to Gatwick - eventually leaving at 0600 from our check in at 0100 - and I still wouldn't buy a tea for 4.


BODRUM AIRPORT review : 12 September 2008 : by Gareth Bowen

Customer Rating : 3/5

3 Star Rating

A little crowded and long waits when many flights leave about the same time - but that is to be expected. The biggest problem is the cost of refreshments in the Cafe Sera. There is no justification for an instant coffee - not much bigger than two espressos - costing 5euro (4) or a small plate of fries at the same price - captive client base with one airline (Onur Air) operating a no meals on board service! The airport rating goes down significantly because of this.


BODRUM AIRPORT review : 28 August 2008 : by M Price

Customer Rating : 2/5

2 Star Rating

Facilities are basic. Toilets disgusting. Staff work hard and are efficient in moving people as quickly as possible. Security not as high as UK airports but there are more smiles and a good deal of patience. As stated in every entry above the prices at the rather shabby cafe are stupidly high. Best advice is ask the cost before you buy then don't buy. I doubt the owner of this concession ever reads these reviews or would even care if they did but I will never buy another item from this place.


BODRUM AIRPORT review : 23 August 2008 : by Stewart Townsend

Customer Rating : 2/5

2 Star Rating

Just returned from a holiday in Turkey via Bodrum Airport. Whilst the public facilities at this airport are adequate and clean, the catering is a total rip-off. Soft drinks retail at 4 a can (70p at Bristol Airport) and a very basic meal comprising hamburger, chips and soft drink will set you back 10 a head! Best to take your own sandwiches and drinks. The Duty Free isn't particularly good value either. Don't forget that you have to pay 10 a head for a 30 day visa on entry to Turkey. So, have cash to hand.


BODRUM AIRPORT review : 19 August 2008 : by Tony McLaughlin

Customer Rating : 0/5

0 Star Rating

I was quite impressed arriving at BOD in the new Hall A. It made a change to arrive at an airport which is an airport and not a shopping mall. If you are leaving from BOD Hall A, you would be advised to eat and drink before going airside, as facilities there are very limited. Also if two international flights are leaving at roughly the same time, there can be a long queue to get through passport control, and even if you have a Club Class ticket, you cannot jump the queue. The Salon des Vignobles is not worth the additional money (if you are not in Club Class etc) as the selection of refreshments and snacks is very poor.


BODRUM AIRPORT review : 12 August 2008 : by J Lock

Customer Rating : 1/5

1 Star Rating

The airport has plenty of seating which is just as well because many of the charter companies using it appear to have poor timekeeping. However, the food and drink on sale is a total rip off - €5 for a can of coke, you must be joking! I travel a great deal worldwide and this airport must be about the most expensive. Do they not understand that if they lowered the prices they might sell a lot more? On the plus side they do not seem to stop you taking your own food and drink through which is what I noticed all the regulars doing.


BODRUM AIRPORT review : 11 August 2008 : by Simon Boxall

Customer Rating : 1/5

1 Star Rating

One piece of advice: buy bottles of water and snacks in supermarkets before you leave - the airport prices are ridiculous. Over 5 for a small cup of coke and 4.30 for a bottle of water! Don't even get me started on the price of burgers and fries! If you're flight is delayed - good luck!


BODRUM AIRPORT review : 31 July 2008 : by T Mahmood

Customer Rating : 1/5

1 Star Rating

This airport is very basic. Add to that the absolute rip-off prices it seems the Turks want to wring every single pound out of you before you leave. Prices are not cheap in the tourist resorts but I was shocked at snacks and beverages being over eight times more expensive in the airport than outside. That's blatant profiteering and the one small stain on a wonderful Turkish holiday. The fun starts the minute you step out of the airport and not before!


BODRUM AIRPORT review : 30 July 2008 : by Wendy Chapman

Customer Rating : 1/5

1 Star Rating

Everything previously said is true - no help at security, check in or passport control. In fact it appeared that you could take any food and drink through into the departure lounge. The duty free staff appear to try and sell anything to anyone including vodka to my 10 year old daughter and it was hardly duty free prices. The cafe is a rip off three portions of "chips", a ham sandwich and four drinks was 83 lire (everything is priced in euros but they will work out the price in any currency) and I have now seen the dirtiest place in Turkey - the toilets in the airport. Although staff did put on some entertainment by driving a remote control car around the departure lounge!!





 


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