MUMBAI AIRPORT  Passenger Reviews and Traveller Reports

MUMBAI AIRPORT review : 25 September 2008 : by S Narayan

Customer Rating : 1/5

Arrived in Domestic airport. Told that transfer shuttle to International airport arrives only once in one hour. Be aware of this fact. Also, there are no queues for the shuttle. If you are flying KLM, there is a courtesy shuttle to the international airport. I chose to take a three-wheeler (autorickshaws or "auto" in short). The auto and taxi queue in the airport is highly regulated and I felt completely safe. They note down your name, driver's name, destination. Bombay autos are pretty renowned for using the meter. So, its a nice thing. They dont print receipts. Costs less than 50 rupees (just more than 1USD) to get to international terminals. International terminal check-in area is a mess. THe airline will make you wait to check-in until your luggage shows up in this terminal. Then, it has to be X-rayed again. Then you have to check-in again (even if you have so-called "through check-in"). The toilets are in a rather shady area. I didnt feel safe. Facilities to make phone calls are available, but you need lots of new 1 rupee coins to make long distance / international calls. Only one manned phone booth for whole airport and everyone was fighting for that phone. Used clipper lounge as Continental Elite. Nothing special in the lounge. Basic soft drinks, water, coffee. Samosas (indian fried potato-filled fritters) were very spicy. Food was bad especially considering this is run by the Oberoi group of hotels.

MUMBAI AIRPORT review : 6 September 2008 : by S Sankar

Customer Rating : 3/5

LHR to BOM on BA and transferred to the domestic airport to catch a Deccan flight to BLR. BA flight landed on time and immigration took just 5 mins. The baggage area is a dusty construction site with a number of construction workers and labourers. However, as my flight landed at a very quiet time for the airport (11.15am) my suitcase arrived within 10 mins. The toilets have been modernised and are much cleaner than on previous visits. The decor in the airport is still from another era and gives a bad first impression of India. However, I expect that this will change as the refurbishment continues. Customs, unlike in years gone by, is a mere formality these days and I am heartened that someone actually checks the baggage tags before you are allowed to leave the airport. Despite the appearance of the airport, from arriving at the gate to passing through customs took only 25mins. This is a key factor for me as such a quick exit is seldom possible in my home airports of Heathrow and Gatwick. The domestic transfer bus is clearly signposted, however, the waiting area is shabby and badly managed. A cafe would be a welcome addition. Only passengers with domestic transfer departing within one hour were permitted to take the first bus. The airport employees were not able to communicate effectively in English so most non-Hindi speaking passengers like myself took advice from the Jet Airways staff who misinformed us that the transfer buses only depart every 30-45 mins. After contemplating whether to take a taxi for 10 mins, the next bus arrived and the transfer took about 15mins. Being India, there were plenty of people to assist with suitcases and although I tipped, no one asked me to. The domestic airport is a whole different experience. Unlike most other airports in India (BLR and HYD excepted), the private airline terminal is modern, efficient, clean with a few shops of interest, a cafe and restaurant. The only thing to note is that the best of these facilities are before security. Signposting, departure boards and announcements were all clear and efficient. Overall, Mumbai is finally (after decades of being a complete disgrace) getting there and I look forward to the day that the refurb of the international terminal is complete!

MUMBAI AIRPORT review : 16 August 2008 : by B Smith

Customer Rating : 1/5

Flying from Singapore to LHR via connecting flight at Mumbai. Air India plane was 1.5 hrs late at Singapore and therefore left Singapore late and missed connecting flight at Mumbai. I had to give up passport to immigration (no visa) so I could go to hotel arranged and paid for by Air India and catch morning flight next day. (14 hr delay therefore.) Next morning getting back into airport and queuing with 30 others to retrieve passport (and pray they haven't lost it ) was a total nightmare! I was concerned that they took so long that I would miss this flight as well. Staff are slow and no one really seems to know what is going on. Appear to be no bars, cafes. Air conditioning not working properly. I never want to use Mumbai ever again.

MUMBAI AIRPORT review : 22 July 2008 : by Kurt Mueller

Customer Rating : 3/5

International arrival at 2am smooth, with less than 5 minutes to get through immigration. Bags on the carousel almost instantly. Baggage delivery area still undergoing lots of renovation work. The terminal transfer bus looked like an extra from a Mad Max movie. Sahar departure area now actually resembles an airport, with higher ceilings, proper lighting and air conditioning. However, one does wonder when the Bombay Airport management will realise that passengers expect some bar, restaurant or coffee shop prior to check-in where one can socialise with people seeing you off and wrap up business. Check-in (for LH) quite swift, immigration took about ten minutes, and security (now prior to going downstairs to gate area) another ten. Gate area now much greatly improved with more (and better) seats. Renovation work still ongoing, so the current lack of watering holes might be temporary. Screens with up-to-date departure information now all over the place, yet incessant gate calls make waiting in this part of the airport hard on your ears.

MUMBAI AIRPORT review : 6 July 2008 : by R Patell

Customer Rating : 3/5

Used Mumbai for Thai Airways flight to Bangkok return. The bags have to be x-rayed first and that took 30 minutes. The check in area was crowded with long queues - once through with this immigration was another 15 minutes. Duty free shops with quite a good selection at departure now and the seating was adequate and every gate area had its own seating section. Food selection still minimum - would be nice to have a good coffee place. Arrival back from Bangkok was a different ordeal. Very long queues with a 3 flights in at the same time the immigration took 45 mins. People broke the lines and no one blinked and security was appalling. Baggage took 30 mins to get there. Customs was a joke as I was waived through. Outside the building you step straight into muddy water as the airport is being redone and their is no place to shelter from the rain and to get to the taxi stand is a 3 min walk in the rain.

MUMBAI AIRPORT review : 29 April 2008 : by S Srinivasan

Customer Rating : 3/5

Used domestic Terminal 1B (Kingfisher Airlines) and international Terminal 2C (South African Airways) this time. They are not as good as 1A and 2A, but not nearly as bad as they used to be. Terminal 1B is under construction, and as such, the arrivals area is incredibly dark and drab. On the bright side, not many airlines use this terminal, so bags were on the belt within 5 minutes of arrival. The international terminal coach transfer desk was hard to find, but it was much easier to use than the useless "boarding card" system used at 1A - you just sit in the waiting area and wait for them to call, then get on. Terminal 2C - there's not enough seating if you get there too early to check-in, and the immigration lines are rather long (about 25 minutes to clear). Plus, it's still the "old style" Mumbai terminal with no reclining chairs, no shops, and no restaurants to speak of. Arriving back from JNB, we were through immigration in 5 minutes, despite being at the back of a full Economy section, and bags were already on the belt when we got through. Customs is now a joke - unless you're coming from Dubai or Singapore, they just wave everyone through the green channel to get your bags x-rayed, though the officer doesn't seem to question anybody or anything.

Mumbai Airport review by Rishad Patell

12 April 2008   Customer Rating :

Used Domestic terminal 1B used by Kingfisher for a flight to Goa. Flight in the afternoon so the terminal was not too crowded. Check in was quick. Waiting area for the flight was adequate but as there is construction work going on it was quite chaotic. Long walk to the gate and boarding was on an aerobridge (a first for me at domestic airport in Mumbai). Food very overpriced - a samosa was 50 Rs (actual cost is 7Rs). Seats near the gate seemed new and were quite comfortable.

Mumbai Airport review by Anil Sinanan

1 April 2008   Customer Rating :

Ignore the screening of baggage when you arrive from an international flight: I simply walked out and no-one stopped me. Departure: no duty free shop which is not missed as prices are in US dollars. The only bar has prices which are more expensive than The Ritz: 1,000 rupees for a gin and tonic! It is officially a no smoking terminal but everyone was smoking in the bar. Ignore the girls who come around insisting that you go through security: it is just a ploy to make you wait at the gate until boarding commences.

Mumbai Airport review by D Hiralal

28 March 2008   Customer Rating :

Arrivals have been improved. Plane touched down at 22.30 and was out of the arrival area with luggage in 30 mins. Departure is however crazy. You ca not be deposited directly in front of departure terminals due to renovation so you have to make a u-turn which can take 25 minutes. Terminal 2A in my experience. Big queue for baggage x ray and plenty of airline staff just standing around and doing nothing. Forget the lounges.

Mumbai Airport review by N Khimji

26 March 2008   Customer Rating :

Domestic airport is new and large but only 1 entrance door open for use - no proper signage for baggage screening before check in. Security check queues are a nightmare and staff lack efficiency. Rickety old bus to transport to the airplane - so much needs to be done to reach any sort of decent standards.

Mumbai Airport review by Kurt Müller

17 March 2008   Customer Rating :

Certainly some infrastructure improvements visible at the New Santa Cruz terminal (Jet Airways, Spice Jet, etc.), but transfer to Sahar remains an area where improvement is desperately required. You now get a numbered ticket in the domestic arrivals hall and are asked to take a seat until your number is called. If you follow these instructions, you will simply never make it. When I finally made my own way to join the queue at the transfer bus gate, those in front of me were holding tickets some 200 numbers higher than mine. Apart from being incredibly dirty outside, the bus used for this ride of 5 to 8 minutes with 50+ pax has only one door and a high floor. More time is spent boarding and alighting than driving, particularly when passengers with disability are involved. A normal airport bus with low floor, two or three sets of doors, and a baggage rack inside would be far more appropriate (it would also do away with the constant requests for money and other considerations by the baggage loaders). At the Sahar international terminal, improvements are very obvious when arriving (such as carpeted floors, well-organised immigration desks, reasonably fast baggage delivery to carousels). Departure is still chaotic, with countless people asking to see your boarding pass, passport, stamp in passport, stamp on cabin baggage tag (or any combination of the above) at the most improbable locations (sometimes two people in direct line of sight of each other will ask to see the same document within 15 yds). Another concern is the absence of catering facilities in the departure area - the sole bar/lounge that seems to be open regularly is hopelessly overtaxed and - in the public bar area - has become a filthy, smoke-filled hole.

Mumbai Airport review by S Srinivasan

21 January 2008   Customer Rating :

Domestic terminal - better than it used to be, but still leaves a lot to be desired. The new arrival hall is much nicer now, but there's still not enough baggage belts. Jet Airways inexplicably decided to put two flights' worth of bags on one belt, even though a second was available, resulting in a horrendous scrum in front. I had to wait nearly 10 minutes before I could even approach the belt with my cart. The international transfer desk is easy to find, and the restrooms are decent. However, getting on the transfer bus is horrible - there's supposedly a numbered ticket system, but no announcements are made when the buses are ready to board, and I was told "don't mind the numbers, just get in line"! There was also nobody at the prepaid taxi stand, though there are plenty of taxis and autos outside that will be more than happy to rip you off. International terminal 2A - a much better experience. Check-in process is much more streamlined, with a dedicated bag X-ray for each airline. Immigration is also easy, with plenty of counters, and an officer directing people to open counters as they come up. Past immigration, there are now lots of lounge-style chairs that you can lie down in - very nice. Security check is also much better, with one checkpoint for every 3-4 gates. It only takes about 10 minutes to get through, even when it's busy. The Oberoi business class lounge is horrible, however, and the lone duty free shop has now been closed.

Mumbai Airport review by Vijay Dandapani

8 January 2008   Customer Rating :

Mumbai's international airport has easily the worst lounge for business travelers operated by Oberoi Hotels. The lounge is common to a bunch of airlines from Jet to Alitalia to Delta with grossly inadequate seating made up of rickety old furniture. Don't even try to spread yourself on those sofas as staff come by asking you not to sleep! The food is far worse and is made up two selections: "samosas" (Indian patties) and chicken wings! As for drinks - it is a "help yourself" refrigerator made up of two lousy kinds of juice and luke warm beer. The Oberoi group is just raking it in as airlines have nowhere to send their passengers and each one represents 500 rupees (approximately $13) to them. The lounge is a disgrace.

Mumbai Airport review by R Jhaveri

8 January 2008   Customer Rating :

No porters to help with luggage at the screening machine. Kids and women struggle while officials watch. Besides the queue at the screening machine is very long. Immigration has improved. The luggage belt area during arrivals is too much crowded. The Airport itself is not the best structure much to be desired but immediately the cleanliness of toilets could be better managed. Airline checkin lines are just too long, Final entry gate before boarding the plane the officials are not always friendly. A foodcourt should be opened at the airport, particularly at departures lounge and also outside the airport for non-passengers at arrivals. Often there are long waits or flight delays. Duty free is hopeless.

Mumbai Airport review by Kurt Müller

11 December 2007   Customer Rating :

Used Terminal 1B (Santa Cruz) the other day. Generous space for check-in area - pity the architects forgot to put more doors in the building, as access from outside is congested at peak times. Amazed to find "iWC" and "eWC" in the public toilet area, but upon opening the cubicles thus signposted, there was nothing "internet" or "electronic" about them - just the usual rather poorly maintained plumbing. In general, toilets look 10 years older than the entire building, which is only a year old. Usual rip-off at the bar upstairs (Rs 330 for 330 ml of beer - a whole day's pay for the barman!). Security checks have poor signage : you walk up through a vacant metal detector just to be sent back from the x-ray machine because it's for ladies (no signs to tell you this). Crazy boarding: the plane is no more than 25 metres across from the boarding gate, yet you have to use a rickety bus to get there. In summary: check-in vastly improved, all else still in need of a shake- up.

Mumbai Airport review by Rakesh Panchal

3 November 2007   Customer Rating :

Flew to Mumbai in October 2007 after 4 years. Mumbai airport seems to be undergoing major refurbishment and development which seems very promising. Mumbai airport departing and arriving always used to be a daunting experience, with lots of people in uniform requesting to see your particulars at regular intervals throughout the airport and each experience with an individual tended to be a rather unpleasant experience with people hassling you unnecessarily in what was a very corrupt environment. Thankfully this seems to be improving. On arrival, (like other international airports) there are at least 8-10 immigration desks open now in a quite open efficient environment. This was a pleasant experience compared to the old system where one had to queue for hours with only a few immigation desks open. Baggage can still take a little while to arrive. Have no idea why Mumbai airport still requires passengers to have their luggage scanned again before being allowed to leave the airport. Absolutely pointless. Departing again seems to be more streamlined without so-called uniformed airport officials hassling you unnecessarily. Mumbai airport still has a long way to go before it can be even vaguely considered in the league of other popular, busy world city airports.

Mumbai Airport review by Jean-Louis Vergaert

1 November 2007   Customer Rating :

Mumbai airport International arrival has much improved since the last 3 years. There is an efficient queue management for immigration, and business class passengers can go through a fast track channel (if it is closed, show your ticket to the guard). They seem to have put effective mosquito disinfection. Luggage arrived very quickly, another good point. The biggest problem is the lack of queue management for the customs luggage X-ray machine. After passing that one, there are a few bank counters and a pre-paid taxi stand. Airco car to the city centre costs a cheap Rps 480. Car is comfortable, but driver was driving like in Mumbai, to put it mildly. It was a scary experience.

Mumbai Airport review by Brett Watson

19 August 2007   Customer Rating :

Arrived in international and departed domestic next day. Two very different airports. International is dark and dingy, clearly in need of some significant remodelling and updating - has a quite depressing feel. Leaving from domestic is a totally different experience: pretty good for an Indian airport. The check in area is efficient by local standards and there is a decent range of food options although somewhat expensive. Terminal clean and quite modern. The departure lounges are reasonable, but the process is not great. Boarding for bus to reach aircraft very disorganised. Domestic a three star experience vs. international a one star experience.

Mumbai Airport review by K Goshalia

10 August 2007   Customer Rating :

Used the International and Domestic Airport which is ok. The arrivals in International was quick and no real waiting and my bags arrived soon. Very easy to get prepaid Taxi before you exit customs and the best way to get home/hotel. The exchange outside customs is having decent exchange rates if you want to change quick small amounts. The domestic terminal 1A and 1B both are ok but security checks may sometimes take longer. I was quite impressed with the complimentary newspapers available in departure lounge. The only drawback is the lack of decent restaurants to get a quick bite or drink. I wish there were more outlets and options for eating and if they can get a better duty free shop. The International terminal departure lounge now offers free WIFI which is excellent.

Mumbai Airport review by A Wilmot

11 July 2007   Customer Rating :

Domestic - This departure terminal is pretty good. The check in area is efficient by Indian standards and there are some nice choice of food outlets, but they are all over priced. The departure lounges are reasonable, but the announcements for boarding are difficult to hear due to all the background noise. The arrivals terminal is in need of an upgrade. The luggage carousels look old and tired, and the toilets are a disaster. International Arrivals - Immigration was very efficient. The Air India baggage collection was very bad, it took over 1 hour for our bags to appear and the time was 3am, so its not like it was busy. There were no seats and no airconditioning. Customs thankfully was efficient, and the pre-paid taxi desk was also well signposted and helpful. International Departures. The worst terminal I have seen. Toilets dirty and shops were not bad, but most were closed or being renovated. The signs for gate 19 were not even correct where they directed you, basically in a big circle if you followed them correctly. The departure flight information board was not updated at all, if it was even correct in the first place. The public address announcements were hard to hear, or in fact probably didnt happen. Staff were walking the terminal making announcements! Overall, what a contrast in quality, between the new domestic and the shabby international.

Mumbai Airport review by A Pattani

13 May 2007   Customer Rating :

I flew recently into Mumbai airport on Delta airlines and was impressed with the changes at the airport. Airport is under renovation and newer areas are clean, ventilated with artificial trees and shrubs to add to the decor. Immigration counters are the biggest area of improvement. I saw as many as 36 counters with about 15 of them manned at 11 pm in the night. Customs was a breeze with the x-ray machine not operational. Arrivals area and getting to a taxi or car is still a nightmare with huge crowds.

Mumbai Airport review by Chris Smith

28 April 2007   Customer Rating :

This airport is a disgrace. How can this city have such a drab, dirty and rat infested international airport? I actually saw two squirrel sized rats foraging for food in the main waiting area last night! Why are the facilities so poor for travellers? It must be the worst international airport in Asia.

Mumbai Airport review by Szabolcs Mihalyi

26 March 2007   Customer Rating :

Arrived into Mumbai (Terminal 2C) earlier this week from SVO with SU at 6am. Immigration was very smooth (maybe 5 minutes of queuing) as the airport seemed completely empty. Baggage arrived after approx. 5 minutes of waiting. Customs was also an easy process, however don't forget to fill out the customs form that you are given with the immigration form already on the plane usually. You have to give it to the customs officer at the final exit before leaving the terminal.

Mumbai Airport review by U Naresh

26 February 2007   Customer Rating : n/a

I recently flew out of Mumbai's new domestic terminal, the one operated for private airlines. I was impressed by the facade which is very modern and eye pleasing. Inside, in the Jet Airways portion, it is very spacious, clean and bright. Lots of natural sun light. Check in area is marked well. The toilets are clean. They are cafe's, hot dog and ice cream counters, and many other eating concessions too. There is even a big bookshop. This is very different from a couple of years back when the airport was in a state of disaster. The waiting lounge is comfortable and again lots of kiosks for food. The drawback is being bussed to the aircraft. I hope this changes in time. Privatisation has really worked, and travelling through Mumbai is very much a pleasing experience. I just hope they can sort out the roads to the city now.

Mumbai Airport by Andrew Barnes
4 January 2007

Bombay (Sahar) International Airport is still terribly drab and the new owners seem to be struggling to keep it clean. Immigration is now a breeze - much faster than many airports today. Waiting times are as low as five minutes on average. Queue management is efficient and the waiting hall has been upgraded and is pleasant. Baggage arrives quickly and customs clearance is now streamlined, gone are the days of corrupt officials looking to trap every visitor and use their powers of discretion on each bag. On arrival the exit to the car park is still a challenge, but far from the shambles it used to be with channels left and right of the main exit door and onlookers / meet & greeters kept behind a railing. Touts and beggars remain a major hazard / problem. Departures are much easier as well due to increased immigration counters, however limited seating landside and the need to be in holding pens prior to boarding airside means delayed flights can take a lot of the fun of travel away. Duty free shopping is still critically limited - but a few bargains for the international alcoholic can be found. Don’t even think of buying any reading material at this airport - its all tourist trash souvenirs or gemstones. Bombay (Santacruz) Domestic terminal is getting its act together as well. The upgraded facilities for private airlines resembles Chicago airport, minus unfortunately any airbridges. The airlines still have not figured out queue management and therefore the entire check in hall looks frenetic - a common queue system with access to the first available counter would make a big difference. The second domestic terminal is in the process of being expanded and has additional airbridges now. Arrivals still take place at a common terminal for domestic flights whilst the old Santacruz terminal gets its much needed face list. Air Side terminal 1A is a case study in organised chaos with aircraft crammed into close parking slots in-between two cross runways, facing many different directions. Its remiscent of the old Kai Tak in Hong Kong - lots going on, it looks mad, but a system seems in place as most planes seem to leave on time and no one is getting hurt. Security staff at both terminals are polite and efficient. Once they get rid of the overall drab nature of the place, it will be a more pleasurable experience.

Mumbai Airport by Jane Brown
15 December 2006

Bombay airport is the worst airport by far! It is a tale of two systems - if you fly business class, someone sorts everything out for you, the BA staff are very helpful and you get rushed through like a VIP. Anything less and you are treated like trash! Expect huge lines to check in and the numerous security checks and staff (airport and airline) who are out to con as much as they can from you. A BA worker took items off me, refused to give me a receipt for them and then refused to let me speak to her supervisor when I asked to.

Mumbai Airport by J Lynn
3 December 2006

Travelled through Mumbai in October late in the evening and was expecting a lot of waiting and hassle. Believe it or not the waiting times were minimal at immigration/customs and the general service was average. I was very satisfied and noted a lot of building work and attempted improvements all round. Still al lot of staff doing very little jobs for the boys but much better experience than what I was geared up for.

Mumbai Airport by Kurt Mueller
6 September 2006

Arrived on EK from DXB. Heavy rainfall (monsoon season). Somewhat long walk from our airbridge to the immigration area, but what used to be a painful experience has now been turned into a well-organised and fairly rapid procedure. I waited less than 2 minutes to be processed. Baggage seemed to take unusually long to arrive, and many items arrived on the conveyor thoroughly soaked (why this should be in the age of baggage containers is beyond me). My own case damaged. The otherwise pleasantly improved arrival experience was, however, marred by long queues of pax at the only two X-ray machines through which ALL baggage had to be run (what on earth for?). One cannot escape the notion that it's "jobs for the boys" at airports such as Bombay.

Mumbai Airport by Lena Lobo
3 August 2006

BOM to LHR via BA last weekend. I noticed that as I had a Club ticket I was treated as priority as I was met immediately by a BA assistant. This allowed me to be driven speedily though the initial luggage x-ray and then straight into BAs new glam Club desk. This was empty so was checked in within a min. Then straight onto immigration - still with BA assistant at hand - which again because of the speed of the process took only minutes. Unfortunately I would have to say the First Class lounge needs improvement but was sufficient for the stay. Then on to the gate and speedily through. Although I noticed this time there was an additional search for each person and their individual hand luggage just at the point of boarding. But for me it wasnt a big deal as it was handled pretty well. So all in all keep up the improvements!

Mumbai Airport by Peter Dowling
30 July 2006

Just transited BOM twice en route SIN-LHR-SIN in business class. Have to agree that immigration has improved in leaps and bounds, only taking a few minutes these days. The touts can be dealt with quite easily, either ignore them or throw them a 1 USD bill if you think the service provided was worth it. Landside, the Intl terminals are quite woeful, apart from the Internet cafe, but airside, the business class lounges are quite reasonable (in a retro sense) with a fair selection of food and drink. All in all, an interesting experience if you can stay the pace.

Mumbai Airport by Shiva Sawyer
24 July 2006

I've been flying back and fourth to India three or four times a year for nearly 20 years, and am still astonished that this must be the only international airport in the entire world without a single newstand (a candy shop selling overpriced paperbacks doesn't cut it, I'm afraid). Even Entebbe Airport in Kampala has more amenities than the Mumbai airport. And if you ever wonder why there's nobody ever in the duty free shops, its because the goodies inside cost 300% to 400% more than they would on the street. What is so complicated about the concept that sales volume is more than important than markup? On the plus side, the fact there is a cybercafe (which even most US airports lack) and has simplified my life enormously. All the staff there are very young and enthusiastic and create a very pleasurable environment.

Mumbai Airport by Ashok Thomas
3 June 2006

Flew out of Bombay by EK en route DXB. The terminal has improved of late especially the immigration areas - more counters and more organised. But the airport still has a slightly jaded look to it, a lot of this can be addressed if more attention is paid to the little details such as cleaning the windows and maybe changing the dull looking marble-finish decor and the lighting. Regular users of Bombay airport know how to avoid the tip-seeking touts and officials looking for a handout. Boarding was relatively painless though they don't really stick to any particular order. One annoyance was that passengers were stopped at the entrance to the jetway and asked for their passports for another check just after having gone through one at the boarding gate just 15 metres away. Otherwise my Bombay experience was better than in the past.

Mumbai Airport by Robin Correa
1 June 2006