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Customer Review scoring : Ballina Byron Airport
4 out of 10  4 out of 10
1 review

 



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Ballina Byron Airport customer review :  16 July 2010 by C Tudehope (Australia)

Customer Rating :  2/5

2 Star Rating   

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For the number of passengers it handles, the Ballina-Byron airport really isn't that big. For most of the day it's fairly quiet with REX operating its 36 seaters 3 times per day. However, within a 2 hour timeframe, both Virgin and Jetstar operate their 180-seaters into and out of the airport, which causes it to almost reach breaking point. The departure lounge isn't in any way big enough to cater for a full flight, and the ventilation leaves a bit to be desired. The ground crew from all airlines were friendly enough and the cafe wasn't too bad. However, when comparing Ballina, the second largest market out of Sydney to other regional airports like Albury, Dubbo, Newcastle and Canberra, it really is sub-par. It needs freshening up, made more open and indeed made bigger to cater for any future growth that may come about! It gets the job done-but it's nothing special-and definitely isn't inviting.











 


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